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W Edinburgh

5.0 star property
Luxury hotel with 2 restaurants, steps from St James Quarter

Photo gallery for W Edinburgh

2 bars/lounges
View from property
Penthouse
2 bars/lounges
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Parking available
  • Business services
The current price is NZ$436
includes taxes & fees
22 Feb - 23 Feb

Explore the area

View map
1 St. James Square, Edinburgh, Scotland, EH1 3AX
  • Place, Princes Street
    ‪2 min walk‬
  • Place, Edinburgh Playhouse Theatre
    ‪4 min walk‬
  • Place, Royal Mile
    ‪6 min walk‬
  • Airport, Edinburgh (EDI)
    ‪26 min drive‬

Room options

View all photos for Deluxe, King

Deluxe, King

Deluxe, King

9.2 out of 10
Wonderful
(21 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Premium bedding
Separate bedroom
Bathrobes
Hairdryer
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe, 2 Doubles

Deluxe, 2 Doubles

Deluxe, 2 Doubles

9.6 out of 10
Exceptional
(16 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Premium bedding
Separate bedroom
Bathrobes
Hairdryer
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

View all photos for James Craig Deluxe Suite, King

James Craig Deluxe Suite, King

James Craig Deluxe Suite, King

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Premium bedding
Separate bedroom
Bathrobes
  • 49 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior with Balcony, King

Superior with Balcony, King

Superior with Balcony, King

9.2 out of 10
Wonderful
(9 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Premium bedding
Separate bedroom
Bathrobes
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior with View, King

Superior with View, King

Superior with View, King

7.0 out of 10
Good
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Premium bedding
Separate bedroom
Bathrobes
Hairdryer
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior with Castle View, King

Superior with Castle View, King | Bathroom

Superior with Castle View, King

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Premium bedding
Separate bedroom
Bathrobes
Hairdryer
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed

Studio, 1 King Bed

Studio, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Premium bedding
Bathrobes
Hairdryer
Private bathroom
  • 41 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite

Deluxe Suite

Deluxe Suite

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Premium bedding
Separate bedroom
Bathrobes
  • 55 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Suite with Terrace

Premier Suite with Terrace

Premier Suite with Terrace

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Premium bedding
Separate bedroom
  • 55 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for James Craig Deluxe Suite, 2 Doubles

James Craig Deluxe Suite, 2 Doubles

James Craig Deluxe Suite, 2 Doubles

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Premium bedding
Separate bedroom
Bathrobes
  • 55 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

View all photos for W Suite

W Suite

W Suite

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Premium bedding
Separate bedroom
Bathrobes
  • City view
  • 55 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Suite

Premier Suite

Premier Suite

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Premium bedding
Separate bedroom
Bathrobes
  • City view
  • 55 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Penthouse

Penthouse

Penthouse

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Premium bedding
Separate bedroom
Bathrobes
  • City view
  • 55 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds, Balcony

Superior Room, 2 Double Beds, Balcony

Superior Room, 2 Double Beds, Balcony

8.6 out of 10
Excellent
(4 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Premium bedding
Separate bedroom
Bathrobes
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds, Non Smoking

Deluxe Room, 2 Double Beds, Non Smoking

Deluxe Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Premium bedding
Bathrobes
Hairdryer
Private bathroom
  • 26 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Premium bedding
Separate bedroom
Bathrobes
Hairdryer
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed, Non Smoking

Studio, 1 King Bed, Non Smoking

Studio, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Premium bedding
Separate bedroom
Bathrobes
Hairdryer
  • 41 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Edinburgh

A luxury stay in the heart of Edinburgh awaits you at W Edinburgh. You'll be within steps of St James Quarter and within a short 5-minute stroll of Princes Street. Highlights at this hotel include 2 restaurants, 2 bars/lounges and a rooftop terrace. .A day of pampering can include massages, body wraps and mani/pedis. The restaurant, SUSHISAMBA, is open for lunch and dinner. Joao's Place is the hotel's own bar. Plus you'll find free Wi-Fi in public areas, concierge services and a 24-hour front desk. There's also the convenience of valet parking. .Sights within a 10-minute walk of this 5-property class Edinburgh City Centre hotel include George Street and Edinburgh Playhouse Theatre.

What's nearby

  • Princes Street - 2 min walk - 0.2 km
  • Edinburgh Playhouse Theatre - 4 min walk - 0.4 km
  • George Street - 4 min walk - 0.4 km
  • Royal Mile - 6 min walk - 0.6 km
  • Edinburgh Castle - 13 min walk - 1.1 km

Getting around

  • St Andrew Square Tram Stop - 4 min walk
  • Edinburgh Waverley Station - 6 min walk
  • Edinburgh Airport (EDI) - 37 min drive

Restaurants

  • ‪Wingstop - ‬1 min walk
  • ‪Society Bar & Kitchen - ‬2 min walk
  • ‪The Place To Eat - ‬5 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪John Lewis Cafe - ‬5 min walk

About this property

W Edinburgh

Luxury hotel with 2 restaurants, steps from St James Quarter
There are 2 restaurants on site. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi. Event space at this hotel measures 3046 square feet (283 square metres) and includes conference space. A rooftop terrace, spa services, and concierge services are also featured at the luxury W Edinburgh. For a fee, parking is available.

This 5-star Edinburgh hotel is smoke free.

  • 244 guestrooms or units
  • 12 levels
  • 3 buildings
  • 2 dining venues
  • 2 bars or lounges
  • Conference rooms
  • 3046 sq ft of conference space
  • 283 sq. m of conference space
  • Built in 2023
  • Terrace on the roof
  • Charging station for electric cars
  • Conference space
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Concierge
  • Lift
  • No smoking on site
W Edinburgh offers 244 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. 55-inch LCD televisions come with premium digital channels.

Bathrooms include bathrobes, slippers and hairdryers. This Edinburgh hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Additionally, rooms include espresso makers and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include change of bedsheets.

Guests can pamper themselves by indulging in the on-site spa services. There are 5 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs and body treatments.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Secured, covered valet parking on site (GBP 40 per stay)
  • Limited on-site valet parking
  • Wheelchair-accessible parking available

Food and drink

  • 2 bars/lounges
  • 2 restaurants

Restaurants on site

  • Joao's Place
  • SUSHISAMBA
  • W Lounge

Things to do

  • Shopping centre

Family friendly

  • In-room cot

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service

Business services

  • 3,046 square feet of conference space
  • 5 meeting rooms

Outdoors

  • Rooftop terrace

Spa

  • 5 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Lift
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (110 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 12 floors
  • 3 buildings
  • Built in 2023
  • No plastic coffee stirrers
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Dressing gowns
  • Hair dryer
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium digital channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Espresso maker
  • Meal delivery service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests are required to download the property's Marriott Bonvoy mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for GBP 80.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A 6.3 per cent tourism fee will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: GBP 40.00 per stay
  • Rollaway bed fee: GBP 80.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard and American Express. Cash is not accepted. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

W Edinburgh Hotel
W Edinburgh EDINBURGH
W Edinburgh Hotel EDINBURGH

Frequently asked questions

What is the cancellation policy at W Edinburgh?

W Edinburgh offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at W Edinburgh?

As of 9 Feb 2026, prices found for a 1-night stay for 2 adults at W Edinburgh on 22 Feb 2026 start from NZ$414.03, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at W Edinburgh?

Yep, W Edinburgh has secured covered valet parking for GBP 40.00 per stay.

Are there any beaches close to W Edinburgh?

The closest beach to W Edinburgh is Portobello Beach (4.9 km).

Is there a spa on site at W Edinburgh?

There's no onsite spa, but this property does offer services like body wraps and body scrubs.

What makes W Edinburgh a romantic place to stay?

Couples spa treatments and al fresco dining, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at W Edinburgh.

Is there a free airport shuttle available at W Edinburgh?

No, W Edinburgh does not offer an airport shuttle service.

Is there a bar or restaurant at W Edinburgh?

Yep, you can grab a meal at W Edinburgh's onsite restaurant that serves lunch and dinner.

What time are check-in & check-out at W Edinburgh?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at W Edinburgh?

No, pets are not allowed.

W Edinburgh Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 301 out of 394 reviews
Rating 8 - Good. 44 out of 394 reviews
Rating 6 - Okay. 22 out of 394 reviews
Rating 4 - Poor. 16 out of 394 reviews
Rating 2 - Terrible. 11 out of 394 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

Reviews

6/10 Okay

Dawn

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Nov 2025

4/10 Poor

Lesley

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
On checking into the property for a two night stay our booking hadnt been combined despite emailing earlier in the week and also advising that the two bookings should be beside each other as we were celebrating a special birthday and attending the rugby the following day. we also requested to be in the main building but instead we were being put over to the smaller annex apartment suites. However we did eventually come to some resolution but this was after a ninety minute wait in reception and having to put our point across very heavily. We felt that due to the hotel being very busy for the rugby our booking had been overlooked and downgraded and they also advised that as we were booking via expedia this would be the case. The breakfast was very poor the following morning, and the staff not very attentive at all, we had to wait around twenty minutes each time we asked for a coffee, the water was hot instead of cold for our chilled drinks and the staff couldnt have cared less, i also asked for some ketchup at the time of receiving part of my breakfast and received it fifteen minutes later once finished. At this point in time we dont feel we would stay there again and we have stayed in the W in Dubai three times and never had this experience.
Stayed 1 night in Nov 2025

4/10 Poor

Lesley

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
On checking into the property for a two night stay our booking hadnt been combined despite emailing earlier in the week and also advising that the two bookings should be beside each other as we were celebrating a special birthday and attending the rugby the following day. we also requested to be in the main building but instead we were being put over to the smaller annex apartment suites. However we did eventually come to some resolution but this was after a ninety minute wait in reception and having to put our point across very heavily. We felt that due to the hotel being very busy for the rugby our booking had been overlooked and downgraded and they also advised that as we were booking via expedia this would be the case. The breakfast was very poor the following morning, and the staff not very attentive at all, we had to wait around twenty minutes each time we asked for a coffee, the water was hot instead of cold for our chilled drinks and the staff couldnt have cared less, i also asked for some ketchup at the time of receiving part of my breakfast and received it fifteen minutes later once finished. At this point in time we dont feel we would stay there again and we have stayed in the W in Dubai three times and never had this experience.
Stayed 1 night in Nov 2025

4/10 Poor

Lesley

Liked: Cleanliness, property conditions & facilities
On checking into the property for a two night stay our booking hadnt been combined despite emailing earlier in the week and also advising that the two bookings should be beside each other as we were celebrating a special birthday and attending the rugby the following day. we also requested to be in the main building but instead we were being put over to the smaller annex apartment suites. However we did eventually come to some resolution but this was after a ninety minute wait in reception and having to put our point across very heavily. We felt that due to the hotel being very busy for the rugby our booking had been overlooked and downgraded and they also advised that as we were booking via expedia this would be the case. The breakfast was very poor the following morning, and the staff not very attentive at all, we had to wait around twenty minutes each time we asked for a coffee, the water was hot instead of cold for our chilled drinks and the staff couldnt have cared less, i also asked for some ketchup at the time of receiving part of my breakfast and received it fifteen minutes later once finished. At this point in time we dont feel we would stay there again and we have stayed in the W in Dubai three times and never had this experience.
Stayed 1 night in Nov 2025

8/10 Good

Claire

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Welcome from Reception and helpful Doorman really stood out
Stayed 1 night in Nov 2025

10/10 Excellent

Pamela

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff where polite,helpful and welcoming.rooms where beautiful and so clean,everything you needed where in the rooms.easy parking and lift entry from car park to hotel,with discount.well centred hotel,seconds walk from all the shopping centres and restaurants.
Stayed 2 nights in Nov 2025

10/10 Excellent

Alison

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Lovely unique hotel in such a great location - staff were so welcoming and obliging and the food was delicious.
Stayed 1 night in Nov 2025

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel right next to shopping mall. Modern, comfy bed. Staff helpful and friendly. Bars great, very clean. Easy walk to old town. Would recommend
Stayed 1 night in Nov 2025

10/10 Excellent

Thomas, Seaham

Stayed 2 nights in Oct 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I recently stayed at the W Edinburgh arriving after an overnight train trip on the Caledonian Sleeper. The W is a stylish new hotel that mixes a sleek blend of modern luxury and stylish Scottish flair. Perfectly placed in the St James Quarter, it’s ideal for exploring the city, steps away from top restaurants, shops, and just a short walk from Princes Street and the Old Town. You get both the buzz of the city and the calm of a luxury escape. Our room was beautiful with a large window, plush bedding, and thoughtful touches. The bathroom was a highlight, with a rainfall shower and luxurious amenities. Every member of staff struck that perfect balance of being relaxed yet professional. Service was genuinely outstanding. We would highly recommend the W to travellers to Edinburgh!
Stayed 4 nights in Oct 2025

8/10 Good

Catrina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay at the W Hotel. Disappointed at breakfast when I ordered tea and received a teabag in a cup if water. I would expect an hotel of this standing to have teapots
Stayed 1 night in Oct 2025

10/10 Excellent

David

Stayed 1 night in Oct 2025

10/10 Excellent

Kristine

Stayed 2 nights in Oct 2025

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel in a beautiful location. Staff very attentive and professional
Stayed 1 night in Oct 2025

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

first time

Very central location. Clean and tidy. Staff were very helpful and pleasant. Would book a stay again in the future.
Stayed 3 nights in Oct 2025

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Harry

Stayed 1 night in Oct 2025

10/10 Excellent

Javier

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place!
Stayed 6 nights in Oct 2025

4/10 Poor

Duncan

Room layout & semi-opaque bathroom facilities do not suit anyone who prefers a small amount of privacy for toilet, showering and drying activities
Stayed 1 night in Sep 2025

10/10 Excellent

Lynne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, in a terrific spot in Edinburgh. Tons of shopping and restaurants on the doorstep. Staff were very courteous and super friendly. Rooms very nice, definitely a weird layout..regarding the bathroom area. Loved the fact that they had valet parking which is very rare in Edinburgh Would definitely recommend this hotel.
Stayed 2 nights in Oct 2025

4/10 Poor

Johnny

Liked: Cleanliness, room comfort
Nice staff and clean; however, as a 5 star hotel asking for extra water they say we have to charge. Simple service like that should be as hospitable to guest.
Stayed 1 night in Oct 2025

10/10 Excellent

Ronnie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

6/10 Okay

Brittany

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Disappointed in service.

The hotel is nice but the service is lacking. We went to celebrate a 40th birthday. The balloons and champagne were sent to a friends room instead of ours. Disappointing. We also booked a limo service through the hotel but was never sent a limo. They sent us a van instead. Very disappointing I’ve emailed the hotel multiple times now and haven’t got a response back. I won’t be staying here again due to their lack of communication and our negative experience with guests services.
Stayed 4 nights in Oct 2025

6/10 Okay

Elena

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Poor service

We’re didn’t have room cleaning and drinking water refill for 3 days of our stay. Very disappointed by poor quality of service.
Stayed 3 nights in Oct 2025

6/10 Okay

Damon

Liked: Cleanliness
Location is great. For a high end hotel, we expected more than a single sink. Mattress worn to limits. Staff were friendly.
Stayed 2 nights in Sep 2025