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Rainforest Retreat

4.0 star property

Photo gallery for Rainforest Retreat

Free WiFi, bed sheets
Exterior
Exterior
Tree Hut
TV

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Business services

Explore the area

View map
46 Cron Street, Franz Josef Glacier, 7886
  • Place, Westcoast Wildlife Centre
    ‪3 min walk‬
  • Place, Glacier Hot Pools
    ‪3 min walk‬
  • Place, Waiho Hot Tubs
    ‪3 min walk‬

Room options

View all photos for Studio

Studio

Studio

8.6 out of 10
Excellent
(7 reviews)
  • Sleeps 3
  • 2 Single Beds

View all photos for Flash - Packer Double Room (Ensuite)

Flash - Packer Double Room (Ensuite)

Flash - Packer Double Room (Ensuite)

9.0 out of 10
Wonderful
(8 reviews)
  • 9 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Tree Hut

Tree Hut

Tree Hut

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 3
  • 1 Single Bed

View all photos for Gecko Cottage

Gecko Cottage | Private kitchen

Gecko Cottage

8.8 out of 10
Excellent
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Rainforest Tree House

Rainforest Tree House | View from room

Rainforest Tree House

  • Sleeps 6
  • 1 Queen Bed and 4 Single Beds

View all photos for Gecko House

Gecko House

Gecko House

  • 5 bedrooms
  • Sleeps 12
  • 7 Single Beds

View all photos for Kamahi Tree House

Kamahi Tree House

Kamahi Tree House

  • 4 bedrooms
  • Sleeps 8
  • 6 Single Beds

View all photos for Bed in 4 - Bed Flash - Packer Dorm (Ensuite)

Bed in 4 - Bed Flash - Packer Dorm (Ensuite)

Bed in 4 - Bed Flash - Packer Dorm (Ensuite)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 1
  • 1 Single Bunk Bed

View all photos for Bed in Shared 6-Bed Dorm (Shared Bathroom)

Free WiFi, bed sheets

Bed in Shared 6-Bed Dorm (Shared Bathroom)

  • Sleeps 1
  • 1 Single Bunk Bed

View all photos for Budget Double/Twin Room

Budget Double/Twin Room

Budget Double/Twin Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed and 1 Single Bunk Bed

View all photos for Deluxe Two Bedroom Spa Tree House

Free WiFi, bed sheets

Deluxe Two Bedroom Spa Tree House

9.0 out of 10
Wonderful
(2 reviews)
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds

View all photos for Deluxe One Bedroom Spa Tree House

Free WiFi, bed sheets

Deluxe One Bedroom Spa Tree House

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Tree Lodge

Deluxe Tree Lodge

Deluxe Tree Lodge

10.0 out of 10
Exceptional
(1 review)
  • 45 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Deluxe Tree Hut

Deluxe Tree Hut

Deluxe Tree Hut

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Sole Use of Budget Ensuite Room w/ Bunk

Sole Use of Budget Ensuite Room w/ Bunk

Sole Use of Budget Ensuite Room w/ Bunk

10.0 out of 10
Exceptional
(1 review)
  • 9 sq m
  • Sleeps 4
  • 2 Single Bunk Beds

About the area

Franz Josef Glacier

Rainforest Retreat places you steps from Westcoast Wildlife Centre and within a short 5-minute stroll of Waiho Hot Tubs. Highlights at this holiday park include 2 hot tubs, a restaurant and free self-parking. .You can enjoy free WiFi and TVs, featured in all 87 accommodations. .The restaurant, Monsoon, is open for dinner. The holiday park's own lounge bar is a nice place to enjoy a drink. Added amenities include free Wi-Fi in public areas, a sauna and laundry facilities. There's also the convenience of RV/bus/truck parking. .In proximity to this 4-property class Franz Josef Glacier holiday park you'll find Mount Cook National Park.
View more Holiday park resorts in Franz Josef GlacierOpens in a new window

What's nearby

  • Westcoast Wildlife Centre - 3 min walk - 0.3 km
  • Glacier Hot Pools - 3 min walk - 0.3 km
  • Waiho Hot Tubs - 3 min walk - 0.3 km
  • Our Lady of the Alps - 7 min walk - 0.6 km
  • St James Anglican Church - 8 min walk - 0.7 km

Getting around

  • Hokitika (HKK) - 117 min drive

Restaurants

  • ‪Full Of Beans Cafe - ‬5 min walk
  • ‪Landing Bar & Restaurant - ‬3 min walk
  • ‪Monsoon Bar - ‬1 min walk
  • ‪Blue Ice Restaurant & Bar - ‬6 min walk
  • ‪SnakeBite Brewery - ‬4 min walk

About this property

Rainforest Retreat

Rainforest Retreat offers its guests 2 hot tubs and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A terrace, barbecue grills, and tour/ticket assistance are also featured at Rainforest Retreat. Self parking is free.

This 4-star Franz Josef Glacier holiday park is smoke free.

  • 87 guestrooms or units
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Computer for guest use
  • No smoking on site
  • Bar or lounge
  • Dining venue
Rainforest Retreat offers 87 accommodations. Guests can surf the web using complimentary wireless Internet access. Guests can make use of the shared/communal kitchen. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Monsoon

Things to do

  • 2 hot tubs
  • Playground
  • Sauna

Family friendly

  • Laundry facilities
  • Playground

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Towels provided

Entertainment

  • 32-inch TV

Food and drink

  • Shared kitchen access

More

  • Heating

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 9:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 9:00 AM - 6:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets are welcome and stay free

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation.

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

Rainforest Retreat
Rainforest Retreat Hotel
Rainforest Retreat Hotel West Coast
Rainforest Retreat West Coast
Rainforest Retreat Motel Franz Josef Glacier
Rainforest Retreat Motel
Rainforest Retreat Franz Josef Glacier
Rainforest Retreat Campground Franz Josef Glacier
Rainforest Retreat Campground
Rainforest Retreat Holiday Park Franz Josef Glacier
Rainforest Retreat Holiday Park
Rainforest Retreat Holiday Park
Rainforest Retreat Franz Josef Glacier
Rainforest Retreat Holiday Park Franz Josef Glacier

Frequently asked questions

What is the cancellation policy at Rainforest Retreat?

Rainforest Retreat offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Rainforest Retreat?

Yep, Rainforest Retreat has a free self car park.

Is there a spa on site at Rainforest Retreat?

No, there is no spa at this property. Waiho Hot Tubs is a short 3-minute walk away.

Is there a free airport shuttle available at Rainforest Retreat?

No, Rainforest Retreat does not offer an airport shuttle service.

Is there a bar or restaurant at Rainforest Retreat?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Rainforest Retreat?

Check-in begins at 3:00 PM. Check-out time is 10:00 AM.

Rainforest Retreat Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 534 out of 958 reviews
Rating 8 - Good. 281 out of 958 reviews
Rating 6 - Okay. 93 out of 958 reviews
Rating 4 - Poor. 39 out of 958 reviews
Rating 2 - Terrible. 11 out of 958 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Tegwen

Stayed 2 nights in Dec 2025

10/10 Excellent

Thi Bang

Travelled with group
Liked: Cleanliness, staff & service, amenities
We got an upgrade to one of the tree house which was fabulous! The room was spacious and we had everything we needed in the kitchen. The hot tub in the balcony was an absolute treat! Would defo go back if we can!
Stayed 2 nights in Dec 2025

10/10 Excellent

Sarah

Stayed 1 night in Nov 2025

10/10 Excellent

Elizabeth, Brisbane

Liked: Cleanliness, amenities
The gardens were beautiful and the shower with its big rainfall head and hand held option in grey stone large area was fabulous. The upgrade to a brand new room was also appreciated. The shared kitchen is very well equipped , clean with nice crockery and has a good vibe with it being a friendly hub involving people from all around the world and of all ages gathered to prepare a variety of cuisines. The restaurant on site is also a plus. The hot tub and sauna were also a bonus. Its location is grand too.
Stayed 3 nights in Nov 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was incredibly clean and comfortable. Lots of natural light. Easy walk to local attractions. Definitely recommend!
Deck of our room
View of snow-capped mountains from our deck
Nature trail at Rainforest Retreat
Our room
Stayed 2 nights in Oct 2025

8/10 Good

vicki

Travelled with partner
Liked: Staff & service, property conditions & facilities
This was a lovely novel stay in a deluxe tree hut, ideal having parking directly underneath the hut. The WiFi was really fast and the location to the town was really convenient, would highly recommend if staying one or two nights passing through the west coast (it’s too small for more than this). Only main issue was the skirting boards and cupboard handles were full of dust and filth which seemed odd as everywhere else in the room was clean.
View of the forest from the balcony.
Grubby skirting boards were common throughout room. Kitchenette handles were also filthy.
Stayed 1 night in Oct 2025

8/10 Good

Jan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small ensuite but ok
Stayed 2 nights in Oct 2025

10/10 Excellent

Amanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10/5 this place is amazing! We were upgraded to a tree house lodge and it was nesteled among native plants and you could hear all the native birds around, truly felt like you were in the rainforest. Staff was kind and accommodating, they left a package for late night check-in for us outside the reception. Our room was fantastic , bed was cozy, views were incredible and there was an espresso machine in the room! We even popped into the hot tub for a bit which felt amazing. Close to town very walkable. Will definitely come back
Stayed 2 nights in Oct 2025

10/10 Excellent

Marisa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place to stay. The Gecko Cottages were amazing and a real treat on our road trip. The spa was a nice touch too. Bit hard to walk around at night though due to no security- which made going to the onsite bar late by myself a no-go (i did ring and ask). I would stay here again in a heartbeat!
Stayed 1 night in Oct 2025

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved cottage

Lovely cottage, all we needed was met. Enjoyed a meal in the onsite pub/restaurant Would highly recommend this place. Very pretty.
Stayed 1 night in Sep 2025

8/10 Good

Leigh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and comfortable. Clise to everything Franz Josef has to offer but feels secluded. So peaceful! The hot tub in the gecko village was a great way to unwind after a tasty meal in the restaurant and a day of hiking
Stayed 1 night in Aug 2025

10/10 Excellent

Rupert

Very nice stay highly recommended
Stayed 1 night in Mar 2025

8/10 Good

Szymon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay in Franz Josef, not super expensive but the room we had wasn’t very big. We had problem finding parking space as we arrive late
Stayed 2 nights in Apr 2025

10/10 Excellent

Jacob

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quiet town, Rainforest retreat cottages were very nice
Stayed 2 nights in Apr 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful location
Stayed 1 night in Apr 2025

8/10 Good

Phil

Liked: Cleanliness, staff & service, property conditions & facilities
Near to everything
Stayed 2 nights in Mar 2025

10/10 Excellent

Gavin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed here for one night to visit the glacier. Check in was quick and easy, tree lodge was perfect for our stay, had everything we needed and we ate and drank in Monsoon, where the food was lovely!
Stayed 1 night in Mar 2025

10/10 Excellent

Keith

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was really just an enforced stop off for us but loved it. Fabulous scenery immediately outside your door. Great food & drink options in Franz Josef too. Accommodation had everything needed and a really comfy bed & pillows. Parking was simple onsite. Check-in efficient. Was just a very pleasant stay, well priced, in a lovely place. Nothing not to like.. maybe lighting could be better.

10/10 Excellent

Shauna

Liked: Property conditions & facilities, room comfort

Luxury in the rainforest

We absolutely loved our tree house and our stay. It’s a beautiful location and the room was fabulous. Very little detail was incredible. Heated floors and towel rack in the bathroom. The shower! The view of the mountains. The hot tub on the deck. The beds were so comfortable. Fabulous place all around.
Stayed 1 night in Mar 2025

10/10 Excellent

Keddie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was spacious. The hotel restaurant was pretty good.
Stayed 1 night in Feb 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing deluxe rooftop room. Upgrade to 2 room room which had private hot tub. Rooms so spacious, had everything we needed for our two night stay. Wish it was longer.
Stayed 2 nights in Mar 2025

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Luxury rainforest rooms very good Only improvement needed is the buffet breakfast and allowing guests to log into Amazon/netflix on the TV
Stayed 1 night in Feb 2025

10/10 Excellent

Nancy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
We only stayed a short night. We messaged the property about swapping two separate spaces for one two bedroom with kitchenette and living room. They were extremely responsive via messaging and helpful and generous with our last minute request. The deck was covered and perfect to experience the rainforest in the rain. There is a walk down to a cool beach and if not pouring down rain the sunset would be great. We sincerely appreciated the customer care and support.
Stayed 2 nights in Feb 2025

10/10 Excellent

Nikhil

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. Our room felt like we were near the canopy of the rain forest. Private and just natural - felt like glamping. The room was very comfortable and with modern amenities yet tucked in a rainforest. Would definitely recommend ( note: they have different levels of accommodations so please check).
Stayed 1 night in Jan 2025