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Legacy Te Waonui Hotel Franz Josef

5.0 star property
Luxury hotel with free valet parking and spa services

Photo gallery for Legacy Te Waonui Hotel Franz Josef

Exterior
Restaurant
Lobby
Deluxe Room, 1 King Bed | Living area
Bar (on property)

Popular amenities

  • Bar
  • Spa
  • Parking included
  • Laundry
  • Housekeeping
The current price is NZ$349
includes taxes & fees
1 Aug - 2 Aug

Explore the area

Map
3 Wallace Street, Franz Josef, Franz Josef Glacier, Westland, 7856
  • Glacier Hot Pools
    ‪3 min walk‬
  • Waiho Hot Tubs
    ‪3 min walk‬
  • Westcoast Wildlife Centre
    ‪5 min walk‬

Room options

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds

9.6 out of 10
Exceptional
(9 reviews)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Separate bedroom
Premium bedding
  • 33 sq m
  • Sleeps 3
  • 2 Queen Beds

View all photos for Deluxe Room, Accessible

Deluxe Room, Accessible

Deluxe Room, Accessible

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Separate bedroom
Premium bedding
  • 33 sq m
  • Sleeps 3
  • 1 King Bed OR 1 Single Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

9.6 out of 10
Exceptional
(11 reviews)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Separate bedroom
Premium bedding
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Accessible Room

1 bedroom, premium bedding, in-room safe, desk

Deluxe Accessible Room

  • Sleeps 3
  • 1 King Bed OR 1 Single Bed

View all photos for Deluxe King Room

1 bedroom, premium bedding, in-room safe, desk

Deluxe King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Two Queen Room

1 bedroom, premium bedding, in-room safe, desk

Deluxe Two Queen Room

  • Sleeps 4
  • 2 Queen Beds

About the area

Franz Josef Glacier

A luxury stay in Franz Josef Glacier awaits you at Legacy Te Waonui Hotel Franz Josef. Within a short 5-minute stroll, you'll find Waiho Hot Tubs and Glacier Hot Pools. Highlights at this eco-friendly hotel include in-room free WiFi, balconies and LCD TVs. .At the hotel's own lounge bar, you can stop for a drink. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and spa services. There's also the convenience of free valet parking. .In proximity to this 5-property class Franz Josef Glacier hotel you'll find Mount Cook National Park.

What's nearby

  • Glacier Hot Pools - 3 min walk - 0.3 km
  • Waiho Hot Tubs - 3 min walk - 0.3 km
  • Westcoast Wildlife Centre - 5 min walk - 0.5 km
  • Our Lady of the Alps - 8 min walk - 0.7 km
  • St James Anglican Church - 10 min walk - 0.9 km

Restaurants

  • ‪Snakebite - ‬5 min walk
  • ‪Monsoon Restaurant at Rainforest - ‬1 min walk
  • ‪Full of Beans - ‬6 min walk
  • ‪The Landing Restaurant & Bar - Franz Josef - ‬4 min walk
  • ‪Alice May - ‬4 min walk

About this property

Legacy Te Waonui Hotel Franz Josef

Luxury hotel with free valet parking and spa services
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Spa services, tour/ticket assistance, and a garden are also featured at the luxury Legacy Te Waonui Hotel Franz Josef. Valet parking is free.

This 5-star Franz Josef Glacier hotel is smoke free.

  • 100 guestrooms or units
  • Self-service laundry
  • Front desk (24 hours)
  • Tour and ticket information
  • Concierge
  • Garden
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Legacy Te Waonui Hotel Franz Josef offers 100 air-conditioned accommodations with MP3 docking stations and espresso makers. Rooms open to balconies or patios. Beds feature premium bedding. LCD televisions come with satellite channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include bathrobes, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

Awards and affiliations

Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Canopy Restaurant

Things to do

  • Bicycle rentals

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Heated bathroom floor
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with cable/satellite channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10 PM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The property charges 1.5 per cent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Credit card charges are subject to a surcharge of 1.5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards and cash.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Te Waonui
Te Waonui Forest
Te Waonui Forest Retreat
Te Waonui Forest Retreat Franz Josef Glacier
Te Waonui Forest Retreat Fran
Te Waonui Forest Retreat Hotel Franz Josef Glacier
Te Waonui Retreat
Waonui Forest Retreat
Te Waonui Forest Retreat
Legacy Te Waonui Franz Josef
Legacy Te Waonui Hotel Franz Josef Hotel
Legacy Te Waonui Hotel Franz Josef Franz Josef Glacier
Legacy Te Waonui Hotel Franz Josef Hotel Franz Josef Glacier

Frequently asked questions

What is the cancellation policy at Legacy Te Waonui Hotel Franz Josef?

Legacy Te Waonui Hotel Franz Josef offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Legacy Te Waonui Hotel Franz Josef?

As of 30 Jul 2025, prices found for a 1-night stay for 2 adults at Legacy Te Waonui Hotel Franz Josef on 1 Aug 2025 start from NZ$349.00, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Legacy Te Waonui Hotel Franz Josef?

Yep, Legacy Te Waonui Hotel Franz Josef has free valet parking.

Is there a spa on site at Legacy Te Waonui Hotel Franz Josef?

There's no onsite spa, but this property does offer services like massages.

What makes Legacy Te Waonui Hotel Franz Josef a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Legacy Te Waonui Hotel Franz Josef.

Is Legacy Te Waonui Hotel Franz Josef family-friendly?

You bet! With amenities such as laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Legacy Te Waonui Hotel Franz Josef is a hit with families.

Is there a free airport shuttle available at Legacy Te Waonui Hotel Franz Josef?

No, Legacy Te Waonui Hotel Franz Josef does not offer an airport shuttle service.

Is there a bar or restaurant at Legacy Te Waonui Hotel Franz Josef?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Legacy Te Waonui Hotel Franz Josef?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Legacy Te Waonui Hotel Franz Josef?

No, pets are not allowed.

Legacy Te Waonui Hotel Franz Josef Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 129 out of 180 reviews
Rating 8 - Good. 32 out of 180 reviews
Rating 6 - Okay. 11 out of 180 reviews
Rating 4 - Poor. 6 out of 180 reviews
Rating 2 - Terrible. 2 out of 180 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

kristen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious, clean, beautiful. Courteous staff. Excellent food (dinner was included). Convenient to hiking and other activities. Will definitely come back.
Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Neal S

Liked: Cleanliness
Stayed 1 night in Mar 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property, excellent service and food - especially the five course supper
Stayed 1 night in Apr 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The restaurant was amazing.
Stayed 2 nights in Mar 2025

8/10 Good

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really lovely location. The staff were fantastic. The room was smaller than expected but well appointed. The food on the dinner menu was delicious and the breakfast buffet was generous with good options. A great place to stay in an amazing part of NZ
Stayed 3 nights in Mar 2025

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities
Exceptional service and quality from the moment we arrived. The staff, rooms and amenities were 💯✔️👌
Stayed 1 night in Mar 2025

6/10 Okay

Maria

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Best offering in the area. Friendly staff, agree with other reviews def not a 5 star but comfortable and prob the most ‘up market’ hotel in Franz josef. Food is good but again 2 nights of 5 courses is unnecessary- some healthy options would be better….
Stayed 2 nights in Mar 2025

10/10 Excellent

ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

6/10 Okay

Dennis, Southampton

Liked: Cleanliness, property conditions & facilities
Definitely not a 5 star and overpriced. Still a nice property . The dinner is quite good but the buffet breakfast (for the price) is not. Worst scrambled eggs ever!
Stayed 2 nights in Feb 2025

8/10 Good

Mike

Stayed 1 night in Feb 2025

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

8/10 Good

david

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spent 5 nights. Staff was very accommodating. Room was good. Had breakfast and dinner included. Overall it was nice but over priced. Not considered a five star.
Stayed 5 nights in Feb 2025

4/10 Poor

Verified traveller

Disliked: Staff & service

Honeymooners Look Elsewhere

If you are in your late 20s/early 30s I highly recommend booking elsewhere. My husband and I stayed at this hotel expecting a high-end experience, especially given the price of $500+ a night, but it did not live up to expectations. There were several large, older tour groups here during our stay. Perhaps they have a better experience (ex. they receive different dinner course menus, etc.) but as individual travelers we found Te Waonui to be extremely lacking in genuine hospitality and customer service. The dinner portions were extremely small. The wild rice 'salad' had three pieces of arugula. I was served a single ravioli for my main entree. The service was slow, and there was no effort to check if we needed more wine or even refills of water. We ended up leaving the restaurant hungry, which is not something you'd expect for the price. We provided feedback to the front desk who appeared to be incredibly uninterested and did not offer any solution or apology. The room itself was dated, which wouldn’t have been a deal-breaker if it had met the other advertised features. For instance, the heated floors didn’t work and we found dirty wine glasses that had noticeable lipstick stains on them. It was clear that the attention to detail just isn’t here. At this price point, we were expecting much more, and unfortunately, it felt like we were overpaying for a subpar experience.
Stayed 2 nights in Feb 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful location, gorgeous rainforest views from every room. Extremely relaxing.
Stayed 2 nights in Jan 2025

8/10 Good

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Reasonable for one night stay.

Small, functional room - very dark. Comfortable bed but lacked bedside power sockets for phone etc. Yes there are rainforest plants ( ferns etc) quite literally outside the window - solid wall of greenery so almost zero sunlight. The included dinner was reasonable enough. There was a choice of 5 main dishes and choice of desserts. Seems to cater mostly for upmarket tour groups, but with a bit more refinement than you would normal expect. Breakfast was also reasonable. Very efficient and welcoming staff.
Stayed 1 night in Jan 2025

10/10 Excellent

Lori

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was amazing! From the helpful staff and the luxury accommodations and food, we felt totally pampered. I highly recommend!!
Stayed 3 nights in Jan 2025

10/10 Excellent

Shaye

Great stay. Some drink items on their menu were unavailable, and our steaks at dinner were overcooked (but still delicious) both nights. Loved the bird noises and rainforest views in the room, daily water and chocolate. Great location for everything!
Stayed 2 nights in Jan 2025

8/10 Good

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spectacular location, service and amenities, Exceeded even our high expectations.
Stayed 3 nights in Jan 2025

10/10 Excellent

Alok

Stayed 3 nights in Jan 2025

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent and very friendly staff. Everyone we interacted with at the hotel was incredibly helpful.
Stayed 3 nights in Jan 2025

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely

A beautiful hotel with views of nearby mountains. Rooms tastefully decorated and nightly turn down service left magnificent chocolates. Dinner and breakfast were included in the price for our room. Unfortunately the five course dinner menu was the same for the three nights of our stay. Lovely to sit on the balcony for meals to enjoy the view- don’t forget your repellent, the sand flies are fierce. A lovely place to stay.
Stayed 3 nights in Dec 2024

8/10 Good

Ron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025