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Bay of Palms

3.5 star property
Family-friendly aparthotel with outdoor pool and bar/lounge

Photo gallery for Bay of Palms

Kayaking
Standard 1 bedroom | Living area
Fridge, coffee/tea maker, electric kettle, cookware/dishes/utensils
Individually decorated, individually furnished, blackout curtains
Individually decorated, individually furnished, blackout curtains

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Laundry
  • Air conditioning
  • Barbecue grill

Explore the area

Map
12 Coolgardie Street, Elanora, QLD, 4221
  • Currumbin Wildlife Sanctuary
    ‪3 min drive‬
  • Currumbin Beach
    ‪7 min drive‬
  • Kirra Beach
    ‪13 min drive‬
  • Gold Coast, QLD (OOL-Coolangatta)
    ‪12 min drive‬

Room options

View all photos for Deluxe Lakefront Studio

Individually decorated, individually furnished, blackout curtains

Deluxe Lakefront Studio

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
Flat-screen TV
Ceiling fan
  • Lake view
  • Studio
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard 1 bedroom

Individually decorated, individually furnished, blackout curtains

Standard 1 bedroom

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
Flat-screen TV
Ceiling fan
  • Resort view
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Deluxe 1 bedroom

Deluxe 1 bedroom

Deluxe 1 bedroom

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
Flat-screen TV
Blackout curtains
  • Resort view
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Lakefront 1 bedroom

Shower, towels

Standard Lakefront 1 bedroom

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
Flat-screen TV
Blackout curtains
  • Lake view
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Studio

Individually decorated, individually furnished, blackout curtains

Standard Studio

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
Flat-screen TV
Blackout curtains
  • Resort view
  • Studio
  • Sleeps 4
  • 1 Queen Bed

View all photos for Deluxe Studio

Individually decorated, individually furnished, blackout curtains

Deluxe Studio

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
Flat-screen TV
Blackout curtains
  • Resort view
  • Studio
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Lakefront Studio

Standard Lakefront Studio

Standard Lakefront Studio

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
Flat-screen TV
Blackout curtains
  • Lake view
  • Studio
  • Sleeps 4
  • 1 Queen Bed

View all photos for Deluxe Lakefront 1 bedroom

Individually decorated, individually furnished, blackout curtains

Deluxe Lakefront 1 bedroom

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
Flat-screen TV
Ceiling fan
  • Lake view
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 2 Bedrooms

Individually decorated, individually furnished, blackout curtains

Standard Room, 2 Bedrooms

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
Flat-screen TV
Blackout curtains
  • Resort view
  • 2 bedrooms
  • Sleeps 8
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Bedrooms

Individually decorated, individually furnished, blackout curtains

Deluxe Room, 2 Bedrooms

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
Flat-screen TV
Blackout curtains
  • Resort view
  • 2 bedrooms
  • Sleeps 8
  • 2 Queen Beds

View all photos for Standard Lakefront 2 bedroom

Individually decorated, individually furnished, blackout curtains

Standard Lakefront 2 bedroom

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
Flat-screen TV
Ceiling fan
  • Lake view
  • 2 bedrooms
  • Sleeps 8
  • 2 Queen Beds

View all photos for Basic Studio

Individually decorated, individually furnished, blackout curtains

Basic Studio

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
Flat-screen TV
Blackout curtains
  • Studio
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Bed

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About the area

Gold Coast

A family-friendly stay in Gold Coast awaits you at Bay of Palms. You'll be steps from The Pines Elanora and 2.7 km (1.7 mi) from Currumbin Wildlife Sanctuary. Highlights at this aparthotel include an outdoor swimming pool, and in-room kitchenettes and free WiFi. .Each apartment is individually decorated and features a flat-screen TV, a coffee/tea maker and a ceiling fan. In-room dining is convenient with amenities like a kitchenette and room service. A fridge, an iron/ironing board and a wardrobe or cupboard are also available. Weekly housekeeping is available. .For a drink, you can stop by the aparthotel's own lounge bar. Enjoy the waterslide and pool loungers as well as access to kayaking and rowing/canoeing. Other amenities include free Wi-Fi in public areas and laundry facilities. There's also the convenience of free self parking. .Places within a 15-minute drive of this 3.5-property class Elanora aparthotel include Currumbin Beach and Robina Town Centre.
View more Aparthotels in Gold CoastOpens in a new window

What's nearby

  • The Pines Elanora - 1 min walk - 0.1 km
  • Currumbin Wildlife Sanctuary - 3 min drive - 3.0 km
  • Currumbin Beach - 7 min drive - 3.2 km
  • Kirra Beach - 13 min drive - 8.8 km
  • Coolangatta Beach - 14 min drive - 9.3 km

Getting around

  • Varsity Lakes Station - 16 min drive
  • Gold Coast, QLD (OOL-Coolangatta) - 12 min drive

Restaurants

  • ‪Iron & Resin Garage - ‬4 min drive
  • ‪Mr Kebabs - ‬5 min walk
  • ‪McDonald's - ‬6 min walk
  • ‪Sushi Train - ‬5 min walk
  • ‪Balter Brewing Company - ‬4 min drive

About this property

Bay of Palms

Family-friendly aparthotel with outdoor pool and bar/lounge
Bay of Palms offers its guests a waterslide and an outdoor pool. A computer station is on site and WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. Barbecue grills, a vending machine, and an arcade/games room are also featured at the family-friendly Bay of Palms. Self parking is free.

This 3.5-star Gold Coast aparthotel is smoke free.

  • 44 guestrooms or units
  • 2 levels
  • Poolside lounge chairs
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Storage area for luggage
  • Tour and ticket information
  • Games room or arcade
  • Pool or billiards table
  • Garden
  • BBQ grill(s)
  • Computer for guest use
  • Television in lobby
  • No smoking on site
  • Bar or lounge
Bay of Palms offers 44 air-conditioned accommodations, which are accessible via exterior corridors, and features coffee/tea makers and an iron/ironing board. Each accommodation is individually furnished and decorated. Accommodation at this 3.5-star aparthotel has kitchenettes with fridges and kitchenware and utensils. Bathrooms include a shower.

This Gold Coast aparthotel provides complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms. Additionally, rooms include a ceiling fan and blackout curtains. Housekeeping is provided on a weekly basis.

Languages

Chinese (Mandarin), English

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Property amenities

Pool/Spa

  • Outdoor pool
  • Pool loungers
  • Waterslide

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Kitchenette

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Refrigerator

Dining

  • A bar/lounge
  • Room service

Bedrooms

  • Rollaway/extra bed: AUD 30 per day

Bathroom

  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV
  • TV in common areas

Outdoor areas

  • Barbecue grill
  • Garden

Laundry

  • Laundry facilities

Work spaces

  • Computer station

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • No lift
  • Smoke-free property

Services and conveniences

  • Blackout drapes
  • Housekeeping (weekly)
  • Iron/ironing board
  • Limited-hour front desk
  • Luggage storage
  • Phone
  • Tour and ticket assistance
  • Vending machine

Location highlights

  • In a shopping district
  • In the suburbs
  • Near the airport
  • Near the boardwalk/promenade
  • On a lake
  • On the waterfront

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Fishing
  • Kayaking
  • Rowing/canoeing
  • Waterslide
  • Whale watching nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Window guards

General

  • 2 floors
  • 44 units
  • Access via exterior corridors
  • Bicycle rentals
  • Garden
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 5:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: AUD 50.00
Express check-out available

Special check-in instructions

The front desk is open daily from 8:30 AM - 5 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 5 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 30.0 per day.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: AUD 50.00 (subject to availability)
  • Rollaway bed fee: AUD 30.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include window guards
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector and window guards in all accommodation. The property is professionally cleaned.

We should mention

  • Pool access available from 7:00 AM to 9:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Bay Palms Apartment Elanora
Bay Palms Elanora
Bay Of Palms Resort Gold Coast/Elanora
Bay Of Palms Hotel
Bay of Palms Elanora
Bay of Palms Aparthotel
Bay of Palms Aparthotel Elanora

Frequently asked questions

What is the cancellation policy at Bay of Palms?

Bay of Palms offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Bay of Palms?

Yep, Bay of Palms has a free self car park.

Are there any beaches close to Bay of Palms?

The closest beach to Bay of Palms is Kirra Beach (7 km).

Does Bay of Palms have a pool?

Bay of Palms has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 7:00 AM to 9:00 PM.

Does Bay of Palms have a waterslide?

Yep, this property has a waterslide!

Is Bay of Palms family-friendly?

You bet! With amenities such as an arcade, a waterslide and laundry facilities, it's no surprise that Bay of Palms is a hit with families.

Is there a free airport shuttle available at Bay of Palms?

No, Bay of Palms does not offer an airport shuttle service.

What time are check-in & check-out at Bay of Palms?

Check-in begins at 2:00 PM. Check-out time is 10:00 AM.

Are pets allowed at Bay of Palms?

No, only service animals are allowed.

Bay of Palms Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 256 out of 686 reviews
Rating 8 - Good. 280 out of 686 reviews
Rating 6 - Okay. 93 out of 686 reviews
Rating 4 - Poor. 35 out of 686 reviews
Rating 2 - Terrible. 22 out of 686 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

2/10 Terrible

Hemadri

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Very dilapidated and dirty property. TV did not work and appropriate number of linens and towel were not provided for the third guest booked .
Stayed 2 nights in Apr 2025

4/10 Poor

Annette, Regents Park

Travelled with partner
Disliked: Amenities, property conditions & facilities
No indication on website that building is 2 story with no lift. Am partially disabled so can't use stairs very well and wasn't aware until arrival. Get a text to collect key on arrival from a locked box at reception (4 pm in the arvo). Below our room were picnic tables where a group of 5 loud middle aged guys were drinking heavily and smoking, even though there is no smoking on the property apart from the designated area away from the buildings. We got hold of the caretaker to request a room change, who walked right by the group on his way to our room and never said anything. There were no other rooms available and were told by the caretaker about not being able to traverse the stairs he said - oh well, you will just have to stay up here for the night and not go out. Which we did and had to put up with the 5 boisterous and inebriated men who had the 2 rooms beside us. One of which came to our room at 9 the next morning still drunk and with a can in his hand, knocked on the door and when opened said to my partner - what did you say? My partner said, what do you want? Reply was - I thought you were talking to me. We packed our stuff and went to reception to say we were finding alternative accommodation. No apology no offer of assistance and they still charged for the extra night.
Stayed 2 nights in Feb 2025

4/10 Poor

Mahindan

Disliked: Room comfort
Stayed 3 nights in Feb 2025

8/10 Good

Tim

Liked: Cleanliness, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Cassandra

Travelled with family
Liked: Cleanliness, room comfort

Family stay Great location

Great location close to shopping centre. Clean rooms and great pool
Stayed 2 nights in Jan 2025

8/10 Good

Sue

Liked: Cleanliness, amenities, property conditions & facilities
It was easy walking distance from car to unit. It was a 2 min walk to the local shopping centre. I found the decor to be on trend and restful. I have previously stayed here at Bay of Palms.
Stayed 2 nights in Jan 2025

6/10 Okay

Juan

Stayed 3 nights in Jan 2025

8/10 Good

Tara

Travelled with family
Beautiful quiet spot across from the lake. Friendly people.
Stayed 5 nights in Jan 2025

10/10 Excellent

Colin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stay here regularly, great value for money and wonderful location.
Stayed 2 nights in Jan 2025

4/10 Poor

Mazed

Travelled with family
Disliked: Amenities, property conditions & facilities
The unit does not have any aircon in the bedroom. No shampoos and room service. Only soaps were provided for three days. As per requirement, I also had to clean the dishes before checkout, which I never experienced at any other accommodation.
Stayed 3 nights in Dec 2024

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The air con was great and it was located very close to the "The Pines" shopping centre - No need to drive.
Stayed 4 nights in Dec 2024

8/10 Good

Diane

Travelled with partner
Liked: Amenities, property conditions & facilities
Lovely property on the water with a beautiful view. Our room was an adjoining one and we could hear the people staying in the next room through the adjoining door which was a little annoying. Room had been cleaned but had hair and cobwebs on the floor in the bedroom near the bedside table.
Stayed 2 nights in Dec 2024

6/10 Okay

Concetta

Stayed 2 nights in Dec 2024

10/10 Excellent

Jeanette

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The unit was very clean and tidy.Plenty of hot water and the bed was comfortable.
Stayed 2 nights in Dec 2024

6/10 Okay

Darryl

Travelled with partner
Liked: Property conditions & facilities
The bed was comfy and the furniture was nice, can't say much for the permanent resident next door. He kept making alot of noise and had the TV up loud. Won't be staying again
Stayed 2 nights in Nov 2024

10/10 Excellent

Nick

Liked: Cleanliness, property conditions & facilities
Very friendly lady at reception. No fuss and easy to deal with. Thank u.
Stayed 2 nights in Nov 2024

8/10 Good

Juanita

Liked: Cleanliness, amenities, property conditions & facilities
Enjoyed my stay lots of hills and beaches to walk.
Stayed 5 nights in Oct 2024

10/10 Excellent

Dr Lilly

Liked: Cleanliness, room comfort
Truly wish we could have stayed here forever had the nicest damn swim in the creek in front this morning f3el 1 million dollars shall lpok forward to returning
Stayed 3 nights in Oct 2024

8/10 Good

Markus

Travelled with partner
Liked: Cleanliness
We where happy!
Stayed 6 nights in Oct 2024

10/10 Excellent

Gemma

Beautiful rooms very friendly people
Stayed 3 nights in Oct 2024

8/10 Good

Garry

Liked: Cleanliness, property conditions & facilities
Enjoyable stay
Stayed 3 nights in Oct 2024

2/10 Terrible

Sylvia

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
Booked & paid for 2 bedroom unit for 3 adults & 2 kids, was given a 1 bedroom & told first that I'd be given a full refund & find somewhere else. Was eventually given another single room away from other single room but we had to move the next day. Rooms were so dated and in disrepair - the door were tricky to lock & unlock hard to open. The towel rack fell off and the aircon control fell off during the night. The showers were mouldy along the edges from age & no toilet brush in toilet. The location was amazing though lakefront and right next door to shopping mall.
Stayed 2 nights in Oct 2024

10/10 Excellent

Cindy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Lakeside view, quiet and comfortable.
Stayed 5 nights in Sep 2024

8/10 Good

Kristy

Liked: Cleanliness, property conditions & facilities
Make sure that you check prior the bedding configuration, our booking was for a deluxe suite should’ve been a sofa double bed and a double bed, I had to make do with sleeping on the couch which luckily was so comfortable but what if it had been 4 adults as the booking was supposed to be. Overnight onsite manager is unhelpful and arrogant,So beware if you need help after hours - lovely lady at the desk. All in all beautiful spot, quiet, and clean
Stayed 1 night in Sep 2024

4/10 Poor

Kristy

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024