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4.4 out of 5

"Beautiful views, great A/C. Comfortable beds, clean not enough wifi data. " More

By a verified traveller on Wed 25 Nov 2020

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Hotel Description

A luxury stay in the heart of Gold Coast awaits you at Q1 Resort & Spa. Within just a 10-minute stroll, you'll find Surfers Paradise Beach and Cavill Avenue. Highlights at this aparthotel include 6 restaurants, 2 outdoor swimming pools, and a full-service spa.

Each apartment is individually decorated and features an LCD TV with cable channels, along with a private spa tub, a washer/dryer, and free WiFi. A kitchen comes equipped with a refrigerator, a microwave, and a stovetop, and room service is also available. Nice touches to enhance your stay include a jetted tub and free toiletries. A balcony, an iPod dock, and a dining area are also available.

A relaxing day at Q1 Spa can include massages, body scrubs, and facials along with aromatherapy and hydrotherapy. At the aparthotel's own bar/lounge, you can stop for a drink. Enjoy the indoor swimming pool, health club, spa tub, and sauna. Business amenities include a conference center, a meeting room, and a business center. Additionally, you'll find free WiFi in public areas, a coffee shop/café, and laundry facilities. Full breakfast is available on weekends between 8:00 AM and 10:30 AM. There's also free self parking, along with the convenience of an airport shuttle.

Sights within a 10-minute walk of this 4.5-star Surfers Paradise aparthotel include Timezone and Ripley's Believe It or Not.

1 Bedroom Spa Apartment

Bed Count 1 Queen Bed Maximum Occupancy 4 Max
NZ$236* Per night/room 30 Nov. - 1 Dec.

3 Bedroom Spa Apartment

Bed Count 2 Queen Beds Maximum Occupancy 8 Max

3 Bedroom Ocean Spa Apartment

Bed Count 2 Queen Beds Maximum Occupancy 7 Max

3 Bedroom Sub Penthouse

Bed Count 2 Queen Beds Maximum Occupancy 7 Max

1 Bedroom Ocean Spa Apartment

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

2 Bedroom Spa Apartment

Bed Count 1 Queen Bed Maximum Occupancy 6 Max

Q1 Resort & Spa ratings based on 1,047 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Q1 Resort & Spa

Everyone (573) Couples (214) Family (239)
5 out of 5
Beautiful views, great A/C. Comfortable beds, clean not enough wifi data.

Posted by , from Gold Coast on 25 Nov. 2020

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5 out of 5
Awesome ocean and city view from level 59.

Posted by , from QLD on 22 Nov. 2020

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1 out of 5
Lot of huge windows which gives amazing views however they dont have blockout curtains or blinds so sun comes shinning through at 5am so if you looking for a nice dark bedroom for a sleep in this is not the place for you

Posted by on 28 Oct. 2020

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Comment from Hotel Management

29 Oct. 2020 by Sophie - Reservations Manager

Thank you for your message, I am very sorry to hear that the blinds were not sufficient for you. If you do choose to return to the Resort in the future we do have a few apartments that offer blackout curtains / blinds so we can certainly add this as a request for you.

5 out of 5

Posted by on 20 Oct. 2020

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Comment from Hotel Management

30 Oct. 2020 by Jennifer M Senior Manager

Thank you for the great review!

5 out of 5
The staff were incredibly in every way. Great facilities and location.

Posted by , from Qld on 15 Oct. 2020

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Comment from Hotel Management

30 Oct. 2020 by Jennifer M Senior Manager

Thank you Jules for your great feedback. We hope to welcome you again soon

3 out of 5
I enjoyed the view. Disliked that we had no hot water for the first 3 hours of our stay due to maintenance, the heated pool was full of kids, the spa was full of kids for a long duration of time, they did not provide room service, did not have a bar in the same building, longboards did not offer breakfast. Not worth the money.

Posted by , from Brisbane on 15 Oct. 2020

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Comment from Hotel Management

30 Oct. 2020 by Jennifer M Senior Manager

Thank you Lucy for sharing your experience with us. I am sorry to read you did not find value in your stay with us. We understand the inconvenience of the water outage and unfortunately it was a necessary outage for an upgrade to our plumbing system. There is a room service option from Longboards from 12pm until late. I apologise if this was not advised to you. I hope we can welcome you for a more positive experience in the future.

4 out of 5
Was great views and nice apartment, some things needed fixing but still great

Posted by , from Brisbane on 13 Oct. 2020

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Comment from Hotel Management

30 Oct. 2020 by Jennifer M Senior Manager

Thanks for your feedback. I am glad you enjoyed your time with us and hope to welcome you back again soon

1 out of 5

Posted by on 13 Oct. 2020

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Comment from Hotel Management

30 Oct. 2020 by Jennifer M Senior Manager

Thank you for your review. I am sorry to see you did not enjoy your stay. I hope we can welcome you back for a more positive experience.

5 out of 5
Staff were super friendly and extremely Helpful. Unit was spectacular and the view can not be surpassed. Just beautiful.

Posted by , from Warwick QLD on 12 Oct. 2020

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Comment from Hotel Management

30 Oct. 2020 by Jennifer M Senior Manager

Thank you for the fantastic review. It was our pleasure to host you and we hope to welcome you back again soon

5 out of 5
The staff were brilliant. Apartment was lovely with a nice ocean view. We’ll be back

Posted by on 9 Oct. 2020

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Comment from Hotel Management

30 Oct. 2020 by Jennifer M Senior Manager

Thank you for your stunning review. I hope we can welcome you back for an even better stay!

Property Features

Q1 Resort & Spa offers its guests a full-service spa, 2 outdoor swimming pools, an indoor pool, and a health club. There are 6 restaurants on site, as well as a coffee shop/café and a grocery/convenience store. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A business center, a meeting room, and limo/town car service are available. A spa tub, a sauna, and tour/ticket assistance are also featured at the luxury Q1 Resort & Spa. An airport shuttle (available 24 hours) is available for a fee. Self parking is free. This 4.5-star Gold Coast aparthotel is smoke free.

  • 317 guestrooms or units
  • 80 levels
  • 6 dining venues
  • Bar or lounge
  • Coffee shop
  • Childcare (surcharge)
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Convenience store
  • Garden
  • BBQ grill(s)
  • Beauty salon
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Number of outdoor pools - 2
  • Indoor pool
  • Free WiFi
  • Kitchen
  • Grocery/convenience store
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Arcade/game room
  • Separate dining area
  • Washer/dryer
  • Full-sized refrigerator/freezer
  • Microwave
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Q1 Resort & Spa offers 317 air-conditioned accommodations with private spa tubs and iPod docking stations. Rooms open to balconies. These individually decorated and furnished accommodations have separate sitting areas. 48-inch LCD televisions come with cable channels and DVD players. Accommodations at this 4.5-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include separate bathtubs and showers with jetted bathtubs, complimentary toiletries, and hair dryers. This Gold Coast aparthotel provides complimentary wireless Internet access. Business-friendly amenities include safes and phones; free local calls are provided (restrictions may apply). Additionally, rooms include washers/dryers and coffee/tea makers.

  • Private hot tub
  • In-room kitchen
  • Washer and dryer
  • Private balcony
  • Dining room
  • Sitting area
  • Jetted tub
  • IPod dock
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • DVD player
  • Refrigerator (full size)
  • Microwave
  • Oven
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Separate shower and tub
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Air conditioning
  • Unique furnishings
  • Unique decor

Food & Drink

For a fee, guests can enjoy full breakfast on weekends from 8:00 AM and 10:30 AM.

Q1 Resort & Spa has 6 restaurants on site.

Room service (during limited hours) is available.

Spa Services

  • Body treatments
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 50.0 per day.
  • Cribs (infant beds) are available for AUD 10.0 per day.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards, debit cards, and cash. Onsite parties or group events are strictly prohibited. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Contactless check-out is available.

  • Parking height restrictions apply
  • Debit cards
  • UnionPay
  • Events/parties not allowed
  • Staffed front desk
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: AUD 500 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: AUD 31 for adults and AUD 19.50 for children (approximately)
  • Airport shuttle fee: AUD 22 per person (one way)
  • Airport shuttle fee per child: AUD 15 (one-way), (up to 13 years old)
  • Crib (infant bed) fee: AUD 10.0 per day
  • Rollaway bed fee: AUD 50.0 per day
  • Credit card charges are subject to a surcharge of 1.3 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Q1 Resort
  • Q1 Resort Surfers Paradise
  • Q1 Surfers Paradise
  • q1 Hotel Surfers Paradise
  • Q1 Resort And Spa Gold Coast/Surfers Paradise
  • Q1
  • Q1 Resort Spa
  • Q1 Resort & Spa Aparthotel
  • Q1 Resort & Spa Surfers Paradise
  • Q1 Resort & Spa Aparthotel Surfers Paradise

You should know

  • Q1 Resort & Spa offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Registered guests are the only ones allowed to be in guestrooms.

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.