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Gen Hakone Gora

4.0 star property

Photo gallery for Gen Hakone Gora

Standard Suite, Non Smoking, Mountain View | Bathroom
Separate bathtub and shower, spring water bathtub, rainfall showerhead
Standard Suite, Non Smoking, Mountain View
Classic Suite, Non Smoking, Mountain View
Luxury Suite, Non Smoking, Mountain View

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
  • 24/7 front desk
The current price is NZ$1,349
6 July - 7 July

Explore the area

View map
1300-238 Gora, Hakone, Kanagawa, 250-0408
  • Place, Fuji-Hakone-Izu National Park
    ‪1 min walk‬
  • Place, Hakone Gora Park
    ‪6 min walk‬
  • Place, Hakone Kowakien Yunessun
    ‪2 min drive‬

Room options

View all photos for Family Suite, Non Smoking, Mountain View

Family Suite, Non Smoking, Mountain View

Family Suite, Non Smoking, Mountain View

  • Mountain view
  • 98 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Large Single Beds and 4 Single Futons
  • Free Wi-Fi

View all photos for Standard Suite, Non Smoking, Mountain View

Standard Suite, Non Smoking, Mountain View

Standard Suite, Non Smoking, Mountain View

  • Mountain view
  • 85 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Large Single Beds and 3 Single Futons
  • Free Wi-Fi

View all photos for Ryo Japanese Western Style Corner Room with Open-air Bath Non-smoking

Premium bedding, down duvets, in-room safe, free WiFi

Ryo Japanese Western Style Corner Room with Open-air Bath Non-smoking

  • Sleeps 6
  • Free Wi-Fi

View all photos for Syo Japanese Western Style Corner Room with Open-air Bath Non-smoking

Premium bedding, down duvets, in-room safe, free WiFi

Syo Japanese Western Style Corner Room with Open-air Bath Non-smoking

  • Sleeps 4
  • Free Wi-Fi

View all photos for Sui Japanese Western Style Room with Open-air Bath Non-smoking

Premium bedding, down duvets, in-room safe, free WiFi

Sui Japanese Western Style Room with Open-air Bath Non-smoking

  • Sleeps 3
  • Free Wi-Fi

View all photos for Classic Suite, Non Smoking, Mountain View

Classic Suite, Non Smoking, Mountain View

Classic Suite, Non Smoking, Mountain View

10.0 out of 10
Exceptional
(4 reviews)
  • Mountain view
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Premier Suite, Non Smoking, Mountain View

Premier Suite, Non Smoking, Mountain View

Premier Suite, Non Smoking, Mountain View

9.6 out of 10
Exceptional
(4 reviews)
  • Mountain view
  • 100 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Large Single Beds and 3 Single Futons
  • Free Wi-Fi

View all photos for Luxury Suite, Non Smoking, Mountain View

Luxury Suite, Non Smoking, Mountain View

Luxury Suite, Non Smoking, Mountain View

10.0 out of 10
Exceptional
(4 reviews)
  • Mountain view
  • 115 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Large Single Beds and 4 Single Futons
  • Free Wi-Fi

View all photos for Comfort Suite, Non Smoking, Mountain View

Premium bedding, down duvets, in-room safe, free WiFi

Comfort Suite, Non Smoking, Mountain View

  • Mountain view
  • 58 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds and 1 Single Futon
  • Free Wi-Fi

View all photos for Junior Room, Non Smoking, Mountain View

Premium bedding, down duvets, in-room safe, free WiFi

Junior Room, Non Smoking, Mountain View

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 69 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds and 1 Single Futon
  • Free Wi-Fi

Run of the house, Non Smoking

  • Sleeps 3
  • 2 Large Single Beds
  • Free Wi-Fi

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About the area

Hakone

At Gen Hakone Gora you'll be within a 10-minute stroll of Hakone Gora Park and within 30 minutes of Hakone Open Air Museum. Highlights at this guest house include outdoor private hot tubs, free WiFi and tablet computers. .A day of pampering can include massages and body treatments. Additionally, you'll find free Wi-Fi in public areas, concierge services and a 24-hour front desk. There's also the convenience of free valet parking. .Places within a 30-minute walk of this 4-property class Gora guest house include Hakone Kowakien Yunessun and Ōwakudani.
View more Guest houses in HakoneOpens in a new window

What's nearby

  • Fuji-Hakone-Izu National Park - 1 min walk - 0.0 km
  • Hakone Museum of Art - 4 min walk - 0.4 km
  • Hakone Gora Park - 6 min walk - 0.5 km
  • Hakone Kowakien Yunessun - 2 min drive - 1.4 km
  • Hakone Open Air Museum - 3 min drive - 1.7 km

Getting around

  • Kowakidani Station - 4 min drive
  • Hakone Gora Station - 11 min walk
  • Tokyo (HND-Haneda) - 105 min drive

Restaurants

  • ‪箱根餃子センター - ‬14 min walk
  • ‪蕎麦 貴賓館 - ‬3 min drive
  • ‪奈可むら - ‬17 min walk
  • ‪Yakiniku Zen - ‬2 min drive
  • ‪Coffee Camp - ‬12 min walk

About this property

Gen Hakone Gora

As a guest of Gen Hakone Gora, you'll find spa services, concierge services, and a front desk safe. WiFi is free in public spaces. Self parking and valet parking are free. A complete renovation of Gen Hakone Gora was completed in August 2022.

This 4-star Hakone guest house is smoke free.

  • 1 building
  • 18 guestrooms or units
  • 5 levels
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Lift
  • No smoking on site
Gen Hakone Gora offers 18 accommodations with outdoor private hot tubs and tablet computers. This accommodation offers separate sitting areas. Beds feature down duvets and premium bedding. 55-inch LCD televisions come with satellite channels, Netflix and smart speakers.

Bathrooms include a separate bath and shower with a rainfall showerhead, spring water baths, designer toiletries and toilets with an electronic bidet. This Hakone guest house provides complimentary wireless Internet access, with a speed of 25+ Mbps. Additionally, rooms include a safe and coffee/tea makers. Housekeeping is offered on a daily basis and in-room massages can be requested.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages and body treatments. Public bath/onsen services include a yukata (Japanese robe).

Similar properties

Hot springs
Hakone Kowakien TEN-YU
Ninohira
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
4.8 out of 5, Exceptional, 1,869 reviews
The price is NZ$783
3 July - 4 July
Hakone Kowakien TEN-YU

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free covered valet parking on site
  • Limited on-site valet and self parking

Food and drink

  • Hosted evening meal available daily for a fee

Family friendly

  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Spa

  • Body treatments
  • In-room massages
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 5 floors
  • Renovated entire property - August 2022
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Spring water bathtub
  • Toilet with electronic bidet
  • Toothbrush and toothpaste

Entertainment

  • 55-inch LCD TV with satellite channels
  • Hulu
  • Netflix
  • Smart speaker
  • Streaming services
  • Tablet computer

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • In-room dining only
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in Half Board rates must check-in by 6 PM to receive dinner.
Meals are not included in the half-board rate for children age 3 and younger.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Child's club card: JPY 1650 per night, (up to 3 years old).

We've listed all charges provided to us by the property.

The mandatory club card fee comprises the room fee charged to children, collected at check-in. This fee does not include half-board meals.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards and cash. For guests' safety, the property includes a fire extinguisher in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the guest house before arrival using the contact information on the booking confirmation.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Set meals are served in guestrooms only (no menus or public dining).

Property is also known as

Gen Hakone Gora Hakone
Gen Hakone Gora Guesthouse
Gen Hakone Gora Guesthouse Hakone

Frequently asked questions

Is parking available at Gen Hakone Gora?

Yep, Gen Hakone Gora has a free self car park and free valet parking.

How much does it cost to stay at Gen Hakone Gora?

As of 5 Jun 2026, prices found for a 1-night stay for 2 adults at Gen Hakone Gora on 6 Jul 2026 start from NZ$1,349, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Gen Hakone Gora?

The closest beach to Gen Hakone Gora is Atami Sun Beach (16.9 km).

Is there a spa on site at Gen Hakone Gora?

There's no onsite spa, but this property does offer services like body treatments.

Are there hot tubs in the rooms at Gen Hakone Gora?

Yep, all rooms come with private hot tubs.

Is there a free airport shuttle available at Gen Hakone Gora?

No, Gen Hakone Gora does not offer an airport shuttle service.

What time are check-in & check-out at Gen Hakone Gora?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Gen Hakone Gora?

No, pets are not allowed.

Gen Hakone Gora Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 100 out of 113 reviews
Rating 8 - Good. 7 out of 113 reviews
Rating 6 - Okay. 4 out of 113 reviews
Rating 4 - Poor. 1 out of 113 reviews
Rating 2 - Terrible. 1 out of 113 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities
Wonderful staff, who were extremely courteous and helpful.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

nicholas

Liked: Cleanliness, amenities, property conditions & facilities
We've traveled the world, and this is the best hotel I've ever stayed at. Truly a wonderful location and delightful staff.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Nicholas

Liked: Cleanliness, amenities, property conditions & facilities
Great private onsen and very friendly and helpful staff
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Brian

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful Mountain View, friendly staff that caters every detail of your stay. Nice rooms, comfortable beds and the porch onsen is amazing.
Balcony view
Stayed 1 night in May 2025
Verified

8/10 Good

Wai Lam

Liked: Cleanliness, staff & service, property conditions & facilities
nice hotel
Stayed 2 nights in Jun 2023
Verified

10/10 Excellent

Matthias

Liked: Cleanliness, amenities, property conditions & facilities
Fantastic experience and wonderful service
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Jack

Liked: Cleanliness, staff & service
Clean room.attentive staff
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Raymundo

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and amazing place. If you like traditional japanese with a modern look. This is the place to stay
Stayed 2 nights in May 2025
Verified

10/10 Excellent

steven

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel with great service and staff. Highly recommend.
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Mitsue

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The view from the balcony and the private bath was amazing and everything was over the top! Highly recommended.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location. Foods are great.
Stayed 2 nights in May 2024
Verified

10/10 Excellent

Claireen Joy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing! The views were breathtaking and our experience was overall wonderful!
Stayed 1 night in May 2024
Verified

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was everything we were hoping for and more! I've never ate such good food, had such a nice room, and met such nice hotel staff!
Stayed 1 night in May 2024
Verified

10/10 Excellent

Lai King

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were so nice and helpful. They were excellent.
Stayed 2 nights in Sep 2023
Verified

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing! One of our favorite properties of all time
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Sudipta

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent all around
Stayed 3 nights in Oct 2024
Verified

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a lovely, peaceful experience with great, welcoming staff. If you're coming from a faraway place and want to build in time to adjust to the time change (like we did), I suggest you begin your Japan adventure here.
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Shelley

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it. Beautiful.
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Modern Ryokan with Onsen and spectacular views!

Amazing modern ryokan with private open air onsen on balcony! Spectacular views of the mountains all the way to the ocean! Great service from friendly and accommodating staff serving in room meals! Large public bath in basement with sauna and free massage chairs!
Modern room! Bamboo floors.. Walls of glass!!
Spectacular views!
Spectacular views!
Private in room open air onsen!
Stayed 2 nights in Nov 2023
Verified

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was so nice and polite and truly felt like an extraordinary experience. Onsen was truly magical and charming. View of the mountains was breath taking. Recommend longer stays next time instead of one night. Will visit again. Until next time.
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hakone

This was by far the most luxurious ryokan I've stayed before in Japan. I loved the spaciousness of the room along with the private onsen bath I had access to. In addition, the public bath was also clean and in good condition. The service I received here was top notch.
Stayed 2 nights in Jan 2024
Verified

10/10 Excellent

YING

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’m impressed by their staff! Dedicated team members! They take care of your requests like a second! The hotel is the cleanest room I ever seen in Hakone. It’s next to Hyatt Regency and Hakone 白檀！We will definitely come back to this hotel next time! The hotel also has the free shuttle and taking you to anywheres!
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Yolande

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a spectacular property. We stayed in the Suite for our 25th Wedding Anniversary and the hotel far exceeded our expectations. Facilities and the private Onsen made our visit very special. The photos do not do the property justice. Amazing!
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

Yuling

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service is awesome. Provide shuttle services to train station. They have great vegetarian for breakfast and dinner but need to let them know in advance. Provide drinks and snacks in the evening. Love the room and onsen.
Stayed 2 nights in Mar 2025

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