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Hakone Kowakien

Property class: 4

Photo gallery for Hakone Kowakien

A swimming pool with a view of autumn foliage and mountains.
A buffet with various dishes including sushi, salads, and pasta.
A wooden-floored sauna with a glass door, a wooden bench, and a wooden heater.
A spacious lobby with a large window offering a mountain view, wooden paneling, and potted plants.
An indoor dining area with wooden tables and chairs, large windows offering a view of trees, and a wall with greenery.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free Wi-Fi
The current price is NZ$373
27 Sept - 28 Sept

Explore the area

View map
1297 Ninotaira Hakone-Machi,, Ashigarashimo-Gun, Hakone, Kanagawa Prefecture, 250-0407
  • Place, Fuji-Hakone-Izu National Park
    ‪1 min walk‬
  • Place, Hakone Kowakien Yunessun
    ‪1 min walk‬
  • Place, Hakone Open Air Museum
    ‪14 min walk‬

Room options

View all photos for Twin room, Non-smoking (Casual with breakfast included)

A hotel room with a bed, a television mounted on the wall, and a door leading to another room.

Twin room, Non-smoking (Casual with breakfast included)

  • Sleeps 3
  • 1 Single Bed

View all photos for Twin room, Non-smoking (Casual dinner, first half)

A hotel room with a bed, a television mounted on the wall, and a door leading to another room.

Twin room, Non-smoking (Casual dinner, first half)

  • Sleeps 3
  • 1 Single Bed

View all photos for Twin room, Non-smoking (Casual dinner second half)

A hotel room with a bed, a television mounted on the wall, and a door leading to another room.

Twin room, Non-smoking (Casual dinner second half)

  • Sleeps 3
  • 1 Single Bed

View all photos for Casual Twin Room, Dinner 19:30 w/ Thermal Spring Pass, Non-Smoking (No extra bed)

A hotel room with two beds, a large window with a view of trees, and a wooden ceiling.

Casual Twin Room, Dinner 19:30 w/ Thermal Spring Pass, Non-Smoking (No extra bed)

9.0 out of 10
Wonderful
(6 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room A, Dinner 19:30 w/ Thermal Spring Pass, Non-Smoking (No extra bed)

A modern hotel room with a large bed, a small round table, two chairs, and a view of greenery through the window.

Standard Room A, Dinner 19:30 w/ Thermal Spring Pass, Non-Smoking (No extra bed)

8.8 out of 10
Excellent
(6 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room B, Dinner 19:30 w/ Thermal Spring Pass, Non-Smoking (No extra bed)

A hotel room with two beds, a desk, and a large window offering a view of greenery.

Standard Room B, Dinner 19:30 w/ Thermal Spring Pass, Non-Smoking (No extra bed)

10.0 out of 10
Exceptional
(2 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed, 1 Single Bed and 1 Single Trundle Bed

View all photos for Standard Room A, Breakfast Plan w/ Thermal Spring Pass, Non-Smoking (No extra bed)

A modern hotel room with a large bed, a small round table, two chairs, and a view of greenery through the window.

Standard Room A, Breakfast Plan w/ Thermal Spring Pass, Non-Smoking (No extra bed)

9.4 out of 10
Exceptional
(3 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room B, Breakfast Plan w/ Thermal Spring Pass, Non-Smoking (No extra bed)

A hotel room with two beds, a desk, and a large window offering a view of greenery.

Standard Room B, Breakfast Plan w/ Thermal Spring Pass, Non-Smoking (No extra bed)

9.4 out of 10
Exceptional
(6 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed, 1 Single Bed and 1 Single Trundle Bed

View all photos for Casual Twin Room, Breakfast Plan w/ Thermal Spring Pass, Non-Smoking (No extra bed)

A hotel room with two beds, a large window with a view of trees, and a wooden ceiling.

Casual Twin Room, Breakfast Plan w/ Thermal Spring Pass, Non-Smoking (No extra bed)

9.0 out of 10
Wonderful
(4 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

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About the area

Hakone

At Hakone Kowakien you'll be within just a 5-minute stroll of Hakone Kowakien Yunessun and within 15 minutes of Hakone Open Air Museum. Highlights at this hotel include a restaurant, free self-parking and a bar/lounge. .The buffet restaurant, フォンテンブロー, is open for breakfast, brunch, lunch and dinner. Bar 1959 is the hotel's own bar. Enjoy the lazy river, sauna, seasonal outdoor swimming pool and lifeguards on site. Other amenities include free Wi-Fi in public areas, coffee/tea in a common area and spa services. Buffet breakfast is available daily between 7:00 AM and 9:30 AM. There's also the convenience of limited parking. .Attractions within a 10-minute drive of this 4-property class Ninohira hotel include Lake Ashi and Hakone Gora Park.

What's nearby

  • Fuji-Hakone-Izu National Park - 1 min walk - 0.0 km
  • Hakone Kowakien Yunessun - 1 min walk - 0.2 km
  • Okada Museum of Art - 2 min walk - 0.2 km
  • Hakone Open Air Museum - 14 min walk - 1.2 km
  • Hakone Gora Park - 3 min drive - 2.0 km

Getting around

  • Kowakidani Station - 12 min walk
  • Hakone Gora Station - 20 min walk
  • Tokyo (HND-Haneda) - 131 min drive

Restaurants

  • ‪The Hakone Open-Air Museum Café - ‬18 min walk
  • ‪箱根餃子センター - ‬13 min walk
  • ‪ダイニングはこね - ‬7 min walk
  • ‪CAFE Ryusenkei - ‬10 min walk
  • ‪鮨・天麩羅 風月 - ‬18 min walk

About this property

Hakone Kowakien

Hakone Kowakien offers its guests hot springs, a lazy river, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A seasonal outdoor pool, spa services, and a terrace are also featured at Hakone Kowakien. You'll have access to the indoor pool and outdoor pool at a partner property. Limited free parking is available on a first-come, first-served basis.

This 4-star Hakone hotel is smoke free.

  • 1 building
  • 150 guestrooms or units
  • 6 levels
  • Built in 2023
  • Umbrellas for the pool
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Games room or arcade
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • On-site shopping
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hakone Kowakien offers 150 accommodations with minibars and a safe. Flat-screen televisions are featured in guestrooms.

Bathrooms include a shower, bidets, complimentary toiletries and hairdryers. This Hakone hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and blackout curtains. Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

Private bath/onsen services include an indoor private onsen (in communal space). Public bath/onsen services include an indoor mineral hot spring (onsen). This service features separate men's and women's areas. The ryokan bathing area is open from 3:00 PM to midnight. There are 2 indoor hot springs and 2 outdoor hot springs open between 5:00 AM and midnight. The temperature in the hot springs is set to 108°F.

Similar properties

An infinity pool with a view of mountains.
Hakone Kowakien TEN-YU
Ninohira
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
4.8 out of 5, Exceptional, 1,953 reviews
The price is NZ$1,326
22 Oct - 23 Oct
Hakone Kowakien TEN-YU

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: JPY 2,500 to 2,500 for adults and JPY 1,500 to 2,000 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Bar 1959
  • フォンテンブロー

Things to do

  • 2 indoor/outdoor hot springs
  • Arcade/game room
  • Indoor pool (guest access)
  • Lazy river
  • Outdoor pool (guest access)
  • Sauna
  • Seasonal outdoor pool
  • Shopping

Family friendly

  • Access to nearby indoor pool
  • Arcade/game room
  • Fenced pool
  • Laundry facilities
  • Lazy river
  • Lifeguards on site
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Garden
  • Pool umbrellas
  • Terrace

Spa

  • 2 indoor hot springs
  • 2 indoor/outdoor hot springs
  • 2 outdoor hot springs
  • Hot springs open from 5:00 AM - midnight
  • Hot springs water temperature - 42 ºC
  • Massage
  • Private indoor onsen (mineral springs) in communal space
  • Public bath open from 3:00 PM - midnight
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Spa services

Accessibility

  • Cobblestone flooring in public areas
  • Hardwood flooring in public areas
  • No lift
  • Thin carpet in public areas

More

  • 1 building
  • 6 floors
  • Built in 2023
  • Lifeguards
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Non-plastic coffee stirrers available
  • Reusable cups
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch flat-screen TV

Food and drink

  • Coffee/tea maker
  • Minibar
  • Room service

More

  • Air conditioning (climate-controlled)
  • Electrical adapters
  • Heating (climate-controlled)
  • Laptop workspace
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Express check-in available

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from 6 October 2025 to 30 June 2027 (completion date subject to change). The following areas are affected:
  • Exterior
  • Selected guestrooms
Renovation work will only be conducted on weekdays. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 2500 to 2500 for adults and JPY 1500 to 2000 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted. 

We should mention

  • The seasonal pool will open on 12 July and close on 31 August.
  • Pool access available from 9:00 AM to 5:00 PM
  • Hot springs access available from 5:00 AM to midnight.
  • Reservations are needed for massage services, spa treatments, and private bath/onsen. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Property is also known as

Hakone Kowakien Hotel
Hakone Hotel Kowakien
Hakone Kowakien Hakone
Hakone Kowakien Hotel Hakone

Frequently asked questions

What is the cancellation policy at Hakone Kowakien?

Hakone Kowakien offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hakone Kowakien?

As of 26 Sept 2026, prices found for a 1-night stay for 2 adults at Hakone Kowakien on 27 Sept 2026 start from NZ$373, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hakone Kowakien?

Yep, Hakone Kowakien has a free self car park. Onsite parking is limited.

Are there any beaches close to Hakone Kowakien?

The closest beach to Hakone Kowakien is Atami Sun Beach (15.9 km).

Is there a spa on site at Hakone Kowakien?

There's no onsite spa, but this property does offer services like massages.

Does Hakone Kowakien have a pool?

Hakone Kowakien has a seasonal outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open 9:00 AM to 5:00 PM (Seasonal outdoor pool open from July 12 to August 31).

Does Hakone Kowakien have a waterslide?

No, but it has a waterpark and lazy river.

Does Hakone Kowakien serve breakfast?

Sure does, buffet breakfast is served daily from 7:00 AM to 9:30 AM.

Is there a free airport shuttle available at Hakone Kowakien?

No, Hakone Kowakien does not offer an airport shuttle service.

Is there a bar or restaurant at Hakone Kowakien?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, brunch, lunch and dinner.

What time are check-in & check-out at Hakone Kowakien?

Check-in begins at 3:00 PM. Check-out time is 10:00 AM.

Are pets allowed at Hakone Kowakien?

No, pets are not allowed.

Hakone Kowakien Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 182 out of 286 reviews
Rating 8 - Good. 64 out of 286 reviews
Rating 6 - Okay. 25 out of 286 reviews
Rating 4 - Poor. 8 out of 286 reviews
Rating 2 - Terrible. 7 out of 286 reviews

9.6/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Relaxing stay, enjoyed the private onsen.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the Onsen and all the amenities
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning accommodation.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice onsen and the beds were comfortable. The buffet was great.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best food i’ve ever had at a hotel buffet
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast and dinner are very good.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Wonderful clean rooms, great dinner and breakfast Buffett! We all enjoyed a relaxing evening at the Yunessun
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Cashless Hotel , good location for the cable car
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast and dinner buffet included, beautiful garden and easy access to bus to rope line and hiking. Lovely outdoor Onsen as well as grand windows overlooking mountains and garden. Relaxing.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was great & onsen was clean, no fresh towel service at the onsen
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and great staff.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs went above and beyond to accommodate our needs
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was pricy but it’s worth it! Beautiful hotel, lovely views. The breakfast buffet was amazing. We had the Yunnesen access included and it was an amazing experience. We didn’t use the onsen but had a look and it was beautiful as well. Highly recommend!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing stay at Hakone Hotel Kowaki-en. Since its recent renewal, the hotel feels incredibly modern, clean, and welcoming. ​The highlight was definitely the open-air hot spring on the top floor—soaking in the onsen while taking in the stunning mountain views was pure bliss. The buffet was another pleasant surprise; both breakfast and dinner offered a fantastic variety of fresh seafood, sashimi, and even free-flowing drinks. ​Location-wise, it’s highly convenient as the bus stop is right in front of the property. The staff were attentive, and the overall ambiance was peaceful. It's an excellent half-board choice for anyone looking to unwind in Hakone. Highly recommended!
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness
Great hotel in an awesome location! Loved the onsens.
Stayed 2 nights in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We are satisfied with the breakfast. I hope they serve ala carte for dinner. Not all guest are not into buffet.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities
I had higher expectations but overall not bad. Beware this is a family resort so expect running screaming kids especially at dinner and breakfast.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with friendly staff
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
The hotel is beautiful and tranquil. The onsen was very clean and extremely relaxing and rarely crowded. A bit of a language barrier with the staff and they are unable to accommodate luggage transfer which was disappointing.
Stayed 2 nights in Mar 2026
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities
Food was so-so. Hotel does not forward luggage with Yamato as others do. Location is pretty awkward and taxis unwilling to go there
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Amenities, property conditions & facilities
good resort
Stayed 2 nights in Jul 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an embarrassing experience of trying to check into the Ten Yu hotel, which is the higher ended hotel with the same name. I wish they would have acknowledged that it “happens all the time” but all we felt was embarrassing and shame. Once checked into the Kowakien Hotel, everything was fine. But the initial embarrassment never left us. We did enjoy the onsen and food, and the location was perfect. Just don’t make the mistake we did… but the hotel is wonderful.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice getaway into the mountains of Hakone. The private onsens were really nice and relaxing (about $15 USD for an hour), easy to book too. The massage services were wonderful as well. My wife and I got breakfast and dinner included in our stay as well which had a pretty good variety and quality to it. Convenient too since there are not really any restaurants nearby but you can get to one if you take the bus or walk for a bit. Great staff, clean facilities. The washer dryer situation was rough. Washed well enough but the drying part didn't work so well.
Stayed 2 nights in May 2026