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Susukinohara Ichinoyu

4.0 star property
Ryokan in Hakone with free parking
VIP Access

Photo gallery for Susukinohara Ichinoyu

Front of property – evening/night
Reception
Reception
Down duvets, in-room safe, laptop workspace, free WiFi
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Housekeeping
  • Parking included
  • Air conditioning
  • Free WiFi
  • Restaurant

Explore the area

View map
817-77 Sengokuhara, Hakone, Kanagawa, 250-0631
  • Hakone Venetian Glass Museum
    ‪15 min walk‬
  • Ōwakudani
    ‪4 min drive‬
  • Hakone Kowakien Yunessun
    ‪7 min drive‬

Room options

View all photos for Japanese Twin Room with Private Open-air Bath

Down duvets, in-room safe, laptop workspace, free WiFi

Japanese Twin Room with Private Open-air Bath

9.0 out of 10
Wonderful
(9 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Down duvet
Hairdryer
Shower/bath combination
Bidet
Laptop workspace
  • 29 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Luxurious Seafood Boat Platter for Dinner & BF, Mountain side Japanese and Western style room(Annex)

Down duvets, in-room safe, laptop workspace, free WiFi

Luxurious Seafood Boat Platter for Dinner & BF, Mountain side Japanese and Western style room(Annex)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Fridge
Flat-screen TV
Down duvet
Hairdryer
Shower/bath combination
Bidet
Daily housekeeping
  • Sleeps 2
  • 2 Twin Beds

View all photos for Luxurious Seafood Boat Platter for Dinner & BF, Wetland side Japanese and Western style room(Annex)

Down duvets, in-room safe, laptop workspace, free WiFi

Luxurious Seafood Boat Platter for Dinner & BF, Wetland side Japanese and Western style room(Annex)

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Down duvet
Hairdryer
Shower/bath combination
Bidet
Daily housekeeping
  • Sleeps 2
  • 2 Twin Beds

View all photos for Luxurious Seafood Boat Platter for Dinner&BF,Wetland side Japanese&Western style room(Annex/up to 3)

Down duvets, in-room safe, laptop workspace, free WiFi

Luxurious Seafood Boat Platter for Dinner&BF,Wetland side Japanese&Western style room(Annex/up to 3)

Highlights

Air conditioning
Free rollaway/extra beds
Fridge
Flat-screen TV
Down duvet
Hairdryer
Shower/bath combination
Bidet
  • Sleeps 3
  • 2 Twin Beds

View all photos for Shimanoto River Eel Dinner & BF, Mountain side Japanese and Western style room (Annex/up to 2)

Down duvets, in-room safe, laptop workspace, free WiFi

Shimanoto River Eel Dinner & BF, Mountain side Japanese and Western style room (Annex/up to 2)

Highlights

Air conditioning
Fridge
Flat-screen TV
Down duvet
Hairdryer
Shower/bath combination
Bidet
Daily housekeeping
  • Sleeps 2
  • 2 Twin Beds

View all photos for Luxurious Seafood Boat Platter for Dinner & BF, Japanese Room with Private Open-air Bath

Down duvets, in-room safe, laptop workspace, free WiFi

Luxurious Seafood Boat Platter for Dinner & BF, Japanese Room with Private Open-air Bath

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Down duvet
Hairdryer
Shower/bath combination
Bidet
Daily housekeeping
  • Sleeps 4
  • 4 Twin Futons

View all photos for Shimanoto River Eel Dinner & BF, Japanese Room with Private Open-air Bath

Down duvets, in-room safe, laptop workspace, free WiFi

Shimanoto River Eel Dinner & BF, Japanese Room with Private Open-air Bath

Highlights

Air conditioning
Fridge
Flat-screen TV
Down duvet
Hairdryer
Shower/bath combination
Bidet
Daily housekeeping
  • Sleeps 4
  • 4 Twin Futons

View all photos for Shell-On Zuwai Crab Dinner & BF, Mountain side Japanese and Western style room (Annex/up to 2)

Down duvets, in-room safe, laptop workspace, free WiFi

Shell-On Zuwai Crab Dinner & BF, Mountain side Japanese and Western style room (Annex/up to 2)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Fridge
Flat-screen TV
Down duvet
Hairdryer
Shower/bath combination
Bidet
Daily housekeeping
  • Sleeps 2
  • 2 Twin Beds

View all photos for Japanese Room with Private Open-air Bath

Down duvets, in-room safe, laptop workspace, free WiFi

Japanese Room with Private Open-air Bath

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Down duvet
Hairdryer
Shower/bath combination
Bidet
Laptop workspace
  • 33 sq m
  • Sleeps 4
  • 4 Twin Futons

View all photos for Luxurious Seafood Boat Platter for Dinner & BF, Japanese Twin Room with Private Open-air Bath

Down duvets, in-room safe, laptop workspace, free WiFi

Luxurious Seafood Boat Platter for Dinner & BF, Japanese Twin Room with Private Open-air Bath

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Down duvet
Hairdryer
Shower/bath combination
Bidet
Daily housekeeping
  • Sleeps 2
  • 2 Twin Beds

View all photos for Shimanoto River Eel Dinner & BF, Japanese Twin Room with Private Open-air Bath

Down duvets, in-room safe, laptop workspace, free WiFi

Shimanoto River Eel Dinner & BF, Japanese Twin Room with Private Open-air Bath

Highlights

Air conditioning
Fridge
Flat-screen TV
Down duvet
Hairdryer
Shower/bath combination
Bidet
Daily housekeeping
  • Sleeps 2
  • 2 Twin Beds

View all photos for Shell-On Zuwai Crab Dinner & BF, Japanese Room with Private Open-air Bath

Down duvets, in-room safe, laptop workspace, free WiFi

Shell-On Zuwai Crab Dinner & BF, Japanese Room with Private Open-air Bath

Highlights

Air conditioning
Fridge
Flat-screen TV
Down duvet
Hairdryer
Shower/bath combination
Bidet
Daily housekeeping
  • Sleeps 4
  • 4 Twin Futons

View all photos for Shell-On Zuwai Crab Dinner & BF, Wetland side Japanese and Western style room(Annex/up to 2)

Down duvets, in-room safe, laptop workspace, free WiFi

Shell-On Zuwai Crab Dinner & BF, Wetland side Japanese and Western style room(Annex/up to 2)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Fridge
Flat-screen TV
Down duvet
Hairdryer
Shower/bath combination
Bidet
Daily housekeeping
  • Sleeps 2
  • 2 Twin Beds

View all photos for Shimanoto River Eel Dinner & BF, Wetland side Japanese and Western style room(Annex/up to 2)

Down duvets, in-room safe, laptop workspace, free WiFi

Shimanoto River Eel Dinner & BF, Wetland side Japanese and Western style room(Annex/up to 2)

Highlights

Air conditioning
Fridge
Flat-screen TV
Down duvet
Hairdryer
Shower/bath combination
Bidet
Daily housekeeping
  • Sleeps 2
  • 2 Twin Beds

View all photos for Shell-On Zuwai Crab Dinner & BF, Japanese Twin Room with Private Open-air Bath

Down duvets, in-room safe, laptop workspace, free WiFi

Shell-On Zuwai Crab Dinner & BF, Japanese Twin Room with Private Open-air Bath

Highlights

Air conditioning
Fridge
Flat-screen TV
Down duvet
Hairdryer
Shower/bath combination
Bidet
Daily housekeeping
  • Sleeps 2
  • 2 Twin Beds

View all photos for Shimanoto River Eel Dinner & BF, Wetland side Japanese and Western style room(Annex/up to 3)

Down duvets, in-room safe, laptop workspace, free WiFi

Shimanoto River Eel Dinner & BF, Wetland side Japanese and Western style room(Annex/up to 3)

Highlights

Air conditioning
Free rollaway/extra beds
Fridge
Flat-screen TV
Down duvet
Hairdryer
Shower/bath combination
Bidet
  • Sleeps 3
  • 2 Twin Beds

View all photos for Wetland side Japanese and Western style room(Annex/up to 3)

Down duvets, in-room safe, laptop workspace, free WiFi

Wetland side Japanese and Western style room(Annex/up to 3)

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
Fridge
Flat-screen TV
Down duvet
Hairdryer
Shower/bath combination
Bidet
  • 32 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Shell-On Zuwai Crab Dinner & BF, Wetland side Japanese and Western style room(Annex/up to 3)

Down duvets, in-room safe, laptop workspace, free WiFi

Shell-On Zuwai Crab Dinner & BF, Wetland side Japanese and Western style room(Annex/up to 3)

Highlights

Air conditioning
Free rollaway/extra beds
Fridge
Flat-screen TV
Down duvet
Hairdryer
Shower/bath combination
Bidet
  • Sleeps 3
  • 2 Twin Beds

View all photos for Wetland side Japanese and Western style room(Annex)

Down duvets, in-room safe, laptop workspace, free WiFi

Wetland side Japanese and Western style room(Annex)

Highlights

Air conditioning
Fridge
Flat-screen TV
Down duvet
Hairdryer
Shower/bath combination
Bidet
Wardrobe
  • 32 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Mountain side Japanese and Western style room(Annex）

Down duvets, in-room safe, laptop workspace, free WiFi

Mountain side Japanese and Western style room(Annex）

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Down duvet
Hairdryer
Shower/bath combination
Bidet
Wardrobe
  • 32 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for [Annex]Wetlandside Japanese Style Room With Private Open-Air Bath

Down duvets, in-room safe, laptop workspace, free WiFi

[Annex]Wetlandside Japanese Style Room With Private Open-Air Bath

  • Sleeps 2

[Mainbuilding]Japanese Style Room with Private Open-Air Bath

  • Sleeps 4

View all photos for Annex Wetlands Side Japanese Western Style Room With Open-air Sulfur Hot Spring Bath

Down duvets, in-room safe, laptop workspace, free WiFi

Annex Wetlands Side Japanese Western Style Room With Open-air Sulfur Hot Spring Bath

  • Sleeps 2

View all photos for Quadruple Room With Private Bathroom

Down duvets, in-room safe, laptop workspace, free WiFi

Quadruple Room With Private Bathroom

  • Sleeps 4

View all photos for 【Mainbuilding】Japanese twin style room with private open-air bath

Down duvets, in-room safe, laptop workspace, free WiFi

【Mainbuilding】Japanese twin style room with private open-air bath

  • Sleeps 2

View all photos for [Annex]Moutainside Japanese Style Room With Private Open-Air Bath

Down duvets, in-room safe, laptop workspace, free WiFi

[Annex]Moutainside Japanese Style Room With Private Open-Air Bath

  • Sleeps 2

View all photos for Japanese Western Room With Mountain View-Annex-Included Free Drink

Down duvets, in-room safe, laptop workspace, free WiFi

Japanese Western Room With Mountain View-Annex-Included Free Drink

  • Sleeps 2

View all photos for Japanese Western Room with Wetland View-Annex (3 Adults)

Down duvets, in-room safe, laptop workspace, free WiFi

Japanese Western Room with Wetland View-Annex (3 Adults)

  • Sleeps 3

About the area

Hakone

At Susukinohara Ichinoyu you'll be within steps of Sengokuhara Onsen and Sengokuhara Susuki Prairie. Highlights at this ryokan include a restaurant and in-room free WiFi. .This smoke-free ryokan offers free WiFi in public areas, luggage storage and a front desk safe. There's also the convenience of free self parking. .Attractions within a 10-minute drive of this 4-property class Sengokuhara ryokan include Hakone Kowakien Yunessun and Ōwakudani.

What's nearby

  • Sengokuhara Onsen - 1 min walk - 0.0 km
  • Hakone Venetian Glass Museum - 15 min walk - 1.3 km
  • Pola Museum of Art - 2 min drive - 1.4 km
  • Ōwakudani - 4 min drive - 3.0 km
  • Hakone Kowakien Yunessun - 7 min drive - 5.0 km

Getting around

  • Kowakidani Station - 8 min drive
  • Hakone Miyanoshita Station - 10 min drive
  • Tokyo (HND-Haneda) - 102 min drive

Restaurants

  • ‪じねんじょ蕎麦 箱根九十九 - ‬9 min walk
  • ‪はこねずし - ‬6 min walk
  • ‪The Dining 四季彩 - ‬9 min walk
  • ‪Cafe Dining LÜDERA - ‬14 min walk
  • ‪料亭俵石 by 箱根リトリート - ‬12 min walk

About this property

Susukinohara Ichinoyu

Ryokan in Hakone with free parking
There's a restaurant on site. Public spaces have free WiFi. Susukinohara Ichinoyu offers its guests hot springs. Limited free parking is available on a first-come, first-served basis.

This 4-star Hakone ryokan is smoke free.

  • 38 guestrooms or units
  • 2 levels
  • Built in 2017
  • Front desk (limited hours)
  • Storage area for luggage
  • Front desk safe
  • No smoking on site
  • Dining venue
Susukinohara Ichinoyu offers 38 air-conditioned accommodations with a safe and complimentary slippers. Beds feature down duvets. Flat-screen televisions are featured in guestrooms.

Bathrooms include a combined bath/shower unit, bidets, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Public bath/onsen services include an indoor mineral hot spring (onsen) and yukata (Japanese robe). These services feature separate men's and women's areas. There are hot springs on site.

Similar properties

Reception

Hakone Kowakien TEN-YU

  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
4.8 out of 5, Exceptional, 1,578 reviews
The price is NZ$885
17 Sept - 18 Sept
Hakone Kowakien TEN-YU

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking

Food and drink

  • A restaurant

Things to do

  • Hot springs

Family friendly

  • In-room refrigerator

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Spa

  • Hot springs
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • No lift

More

  • 2 floors
  • Built in 2017
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter

Bathroom

  • Bidet
  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 6:00 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 6:00 AM - 11:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Meals are not included in the Breakfast and Half Board rates for children age 3 or younger.
Guests booked in Half Board rates must check-in by 8 PM to receive dinner.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Property is also known as

Susukinohara Ichinoyu Inn Hakone
Susukinohara Ichinoyu Inn
Susukinohara Ichinoyu Hakone
Susukinohara Ichinoyu Ryokan
Susukinohara Ichinoyu Hakone
Susukinohara Ichinoyu Ryokan Hakone

Frequently asked questions

What is the cancellation policy at Susukinohara Ichinoyu?

Susukinohara Ichinoyu offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Susukinohara Ichinoyu?

Yep, Susukinohara Ichinoyu has a free self car park. Onsite parking is limited.

Are there any beaches close to Susukinohara Ichinoyu?

The closest beach to Susukinohara Ichinoyu is Atami Sun Beach (19.4 km).

Is there a free airport shuttle available at Susukinohara Ichinoyu?

No, Susukinohara Ichinoyu does not offer an airport shuttle service.

Is there a bar or restaurant at Susukinohara Ichinoyu?

Yep, you can grab a meal at Susukinohara Ichinoyu's onsite restaurant.

What time are check-in & check-out at Susukinohara Ichinoyu?

Check-in begins at 3 PM. Check-out time is 10 AM.

Are pets allowed at Susukinohara Ichinoyu?

No, pets are not allowed.

Is there a golf course on site at Susukinohara Ichinoyu?

There isn't one on site, but Daihakone Country Club is a short 16-minute walk away.

Susukinohara Ichinoyu Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 185 out of 281 reviews
Rating 8 - Good. 70 out of 281 reviews
Rating 6 - Okay. 21 out of 281 reviews
Rating 4 - Poor. 5 out of 281 reviews
Rating 2 - Terrible. 0 out of 281 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely loved this place. I’ve already recommended it to friends. The dinner and breakfast was great! Amazing value for money
Stayed 1 night in Sep 2025

6/10 Okay

Wendy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hot spring and meals.
Stayed 1 night in Jun 2025

10/10 Excellent

Tiffany

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice japanese style room and private onsen is worth it
Stayed 2 nights in Jun 2025

10/10 Excellent

Aiden

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This property was absolutely amazing!
Stayed 1 night in Jun 2025

10/10 Excellent

Reginald

Stayed 1 night in May 2025

10/10 Excellent

Simon

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed our stay at Ichinoyu a lot, room is very comfortable and newly renovated. The welcome drink and meals really showcase the hospitality of Japanese high standard. We felt being very well taken care of. Onsen environment is very peaceful, I spent the whole afternoon there looking at the trees and listening to birds sing. We had a great time and will definitely come back next time we are in Hakone.
Stayed 1 night in May 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful location, nice view
Stayed 2 nights in May 2025

10/10 Excellent

Yuewei, RICHMOND

Liked: Cleanliness, amenities, property conditions & facilities
Have a good stay
Stayed 1 night in May 2025

10/10 Excellent

Elsa

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This was my first time staying in a ryokan and it did not disappoint. Loved the private onsen in the room and the traditional Japanese beds were surprisingly comfortable. The kaiseki meals were delicious and amazing! The meals are served in the restaurant, instead of in your room like more traditional ryokans, but was just as great of an experience. We used the nearby bus to get around to explore Hakone. Highly recommend staying at Susukinohara Ichinoyu!
Stayed 2 nights in Apr 2025

10/10 Excellent

Shawn

Stayed 1 night in May 2025

10/10 Excellent

Stewart

The service was fantastic with traditional Japanese food
Stayed 2 nights in May 2025

10/10 Excellent

Elizabeth

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
If was a magical and luxurious experience!
Stayed 2 nights in May 2025

8/10 Good

Kai Kei

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The property is fairly new, though there's not much to do inside the propery as there's no common entertainment or things to do in hotel. Resturant is ok but not up to other ryuken's standard. The convenient store nearby is a great plus.
Stayed 1 night in Apr 2025

10/10 Excellent

Ciara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an incredible time here! The food was amazing, the staff was always helpful and the atmosphere was relaxing making it a perfect place to relax!
Stayed 2 nights in Apr 2025

10/10 Excellent

Grace

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful ryokan in a secluded area but essily accessible by bus. Family mart is next door. Wonderful amenities, the most elaborate dinner and breakfast packages (if you want to try a traditional Japanese meal, THIS is it!), wonderful private onsen in room and friendly staff. Highly recommend. You will not regret your visit.
Stayed 1 night in Apr 2025

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Jersey

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like the convenience of staying there. Plus the staff are helpful.
Stayed 1 night in Apr 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Genille Grace

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were a party of eight with two seniors and two young kids and all of us enjoyed our stay. The stay was very comfortable and the seafood dinner and Japanese breakfast were both excellent. We would definitely return. Staff were great and super helpful.
Stayed 1 night in Apr 2025

10/10 Excellent

Yi Ling Elaine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay in this hotel/ryokan, it has clean and spacious room with private onsen. There is a Family Mart right beside it which is great. The other dining options nearby are about 20min walk away, so it will be better to drive. The hotel does offer dinner at it's restaurant but you need to reserve before 7pm the day before you want to dine there. We took the option with breakfast which is the usual Japanese spread with seasonal fish. Will stay here again for sure.
Stayed 2 nights in Mar 2025

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful stay at this hotel! The highlight was definitely the onsen - so relaxing and peaceful. The entire atmosphere is very calm, making it a perfect place to unwind. The food was absolutely delicious and plentiful, and the staff was very friendly and welcoming. I visited on a solo trip and truly enjoyed my time. Highly recommended!
Stayed 2 nights in Mar 2025

10/10 Excellent

Selena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved staying at this almost 400 year old onsen! I stayed two nights, which was perfect for me on my little two week solo Japan adventure. My room with the private onsen was clean and spacious. The food… oh my lanta, THE FOOD. Amazing. Different breakfast and dinner every day/night. The service provided by staff like Mr. K Nagashino during service, check-in and check-out, was very hospitable. The private onsen was also a plus for me since I have a lot of tattoos and didn’t want to offend/be disrespectful to anyone (or pay for the patches they had available there since I would of had to buy like 12 lol) by using the public onsens. So I can’t speak on those. But it was very relaxing being able to look out into the mountains of Hakone on a rainy/snowy day from my in-room onsen. Just know that there is a road near those rooms, which didn’t bother me at all. My only hassle was getting there since I took the bus. But the employees at the bus stops/terminals were a big help in addition to using Google maps. Will definitely be back! And would 10/10 recommend!
Stayed 2 nights in Mar 2025

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, room comfort

My stay at Hakone

My dinner and breakfast were delicious. My unit comes with in room Onsen. We had a terrific stay .
Stayed 1 night in Mar 2025