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Shirayu no Yado Yamadaya

3.0 star property
Ryokan with a full-service spa, near Hakone Kowakien Yunessun

Photo gallery for Shirayu no Yado Yamadaya

Hot springs
Hot springs
In-room safe, blackout curtains, free WiFi, bed sheets
[Limited to One Room] Top Floor Room with a Private Hot Spring, Scenic View
Hot springs

Reviews

8.2 out of 10
Very good

Popular amenities

  • Room service
  • Spa
  • Housekeeping
  • Air conditioning
  • Parking included
  • Free WiFi
The current price is NZ$391
16 Oct - 17 Oct

Explore the area

View map
1320-907 Gora, Hakone, Kanagawa, 250-0408
  • Place, Hakone Kowakien Yunessun
    ‪20 min walk‬
  • Place, Ōwakudani
    ‪1 min drive‬
  • Place, Hakone Open Air Museum
    ‪3 min drive‬

Room options

View all photos for Japanese Style Twin Room, Great view, No Restaurants nearby, Check-in until 6PM

In-room safe, blackout curtains, free WiFi, bed sheets

Japanese Style Twin Room, Great view, No Restaurants nearby, Check-in until 6PM

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Shower/bath combination
Electric kettle
Daily housekeeping
In-room safe
  • Mountain view
  • Sleeps 2
  • 2 Twin Futons

View all photos for Japanese Style Room, Great view, No Restaurants nearby, Check-in until 6PM

In-room safe, blackout curtains, free WiFi, bed sheets

Japanese Style Room, Great view, No Restaurants nearby, Check-in until 6PM

9.6 out of 10
Exceptional
(17 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Shower/bath combination
Electric kettle
Daily housekeeping
In-room safe
  • Mountain view
  • Sleeps 6
  • 6 Twin Futons

View all photos for [Limited to One Room] Top Floor Room with a Private Hot Spring, Scenic View

[Limited to One Room] Top Floor Room with a Private Hot Spring, Scenic View

[Limited to One Room] Top Floor Room with a Private Hot Spring, Scenic View

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Shower/bath combination
Private bathroom
Electric kettle
Daily housekeeping
  • 32 sq m
  • Mountain view
  • Sleeps 6
  • 6 Twin Futons

View all photos for Japanese-Style Room with Shared Bathroom

Dining

Japanese-Style Room with Shared Bathroom

  • Sleeps 4

[Limited To One Room] Top Floor Room With A Private Hot Spring, Scenic View

  • Sleeps 6

View all photos for Compact Japanese-Style Room With Mountain View

Interior

Compact Japanese-Style Room With Mountain View

  • Sleeps 2

Japanese-Style Room

  • Sleeps 3

Japanese Style Twin Room, Great View, No Restaurants Nearby

  • Sleeps 2

Japanese-Style Room

  • Sleeps 2

About the area

Hakone

At Shirayu no Yado Yamadaya you'll be within just a 15-minute stroll of popular places like Ōwakudani and Hakone Gora Park. Highlights at this ryokan include a full-service spa, free self-parking and karaoke. .This smoke-free ryokan offers free WiFi in public areas, free newspapers in the lobby and a gift shop. Plus you'll find luggage storage. There's also free extended parking, along with the convenience of free train pick-up service. .Attractions within a 10-minute drive of this 3-property class Gora ryokan include Hakone Kowakien Yunessun and Hakone Open Air Museum.

What's nearby

  • Hakone Gora Park - 15 min walk - 1.3 km
  • Hakone Kowakien Yunessun - 20 min walk - 1.7 km
  • Ōwakudani - 1 min drive - 0.7 km
  • Hakone Open Air Museum - 3 min drive - 2.0 km
  • Hakone Ropeway - 4 min drive - 3.7 km

Getting around

  • Kowakidani Station - 3 min drive
  • Hakone Gora Station - 4 min drive
  • Tokyo (HND-Haneda) - 86 min drive

Restaurants

  • ‪大涌谷 駅食堂 - ‬5 min drive
  • ‪箱根餃子センター - ‬4 min drive
  • ‪Gora Brewery And Grill - ‬19 min walk
  • ‪鮨・天麩羅 風月 - ‬4 min drive
  • ‪Coffee Camp - ‬4 min drive

About this property

Shirayu no Yado Yamadaya

Ryokan with a full-service spa, near Hakone Kowakien Yunessun
Shirayu no Yado Yamadaya offers its guests a full-service spa. Public spaces have free WiFi. Gift shops/newsstands, karaoke, and complimentary newspapers in the lobby are also featured at Shirayu no Yado Yamadaya. Limited free parking is available on a first-come, first-served basis.

This 3-star Hakone ryokan is smoke free.

  • 15 guestrooms or units
  • Karaoke
  • Front desk (limited hours)
  • Storage area for luggage
  • Gift shop
  • Newspapers in lobby (free)
  • No smoking on site
Shirayu no Yado Yamadaya offers 15 accommodations with a safe and complimentary slippers. Flat-screen televisions are featured in guestrooms.

Bathrooms include a combined bath/shower unit, complimentary toiletries and toothbrushes and toothpaste. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and hairdryers can be requested.

Guests can indulge in a pampering treatment at the ryokan's full-service spa. Services include massages. Public bath/onsen services include an indoor mineral hot spring (onsen) and yukata (Japanese robe).

Similar properties

Hot springs

YuYu Hakone - Private Open Air Onsen Usage Guaranteed

  • Pet-friendly
  • Parking included
  • Free WiFi
  • Air conditioning
4.4 out of 5, Excellent, 124 reviews
The price is NZ$320
27 Oct - 28 Oct
YuYu Hakone - Private Open Air Onsen Usage Guaranteed

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free train station pick-up shuttle
  • Free covered self parking on site
  • Free covered extended parking on site
  • Limited on-site parking

Food and drink

  • Kaiseki meal

Things to do

  • Full-service spa
  • Karaoke

Family friendly

  • In-room refrigerator

Conveniences

  • Free newspapers in lobby
  • Gift shop/newsstand
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Full-service spa

  • Massage
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Spa open select days
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • No lift

More

  • Genkan (entryway)
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Fusuma (room partition)
  • Heating (climate-controlled)
  • Safe
  • Tatami (woven mat) flooring
  • Tokonoma (alcove)
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7 AM - 9 PM
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation
Guests booked in Half Board rates must check-in by 6 PM to receive dinner.
The entrance to this property is closed from 11 PM-7 AM. Guests are not permitted to enter or leave the property during this time.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the hot springs and access to the public bath facility
This property accepts cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve access to the hot springs and access to the public bath facility. This property accepts cash.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the ryokan before arrival using the contact information on the booking confirmation.
  • Children aged 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Property is also known as

Shirayu no Yado Yamadaya Inn Hakone
Shirayu no Yado Yamadaya Inn
Shirayu no Yado Yamadaya Hakone
Shirayu no Yado Yamadaya Ryokan
Shirayu no Yado Yamadaya Hakone
Shirayu no Yado Yamadaya Ryokan Hakone

Frequently asked questions

What is the cancellation policy at Shirayu no Yado Yamadaya?

Shirayu no Yado Yamadaya offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Shirayu no Yado Yamadaya?

As of 11 Oct 2025, prices found for a 1-night stay for 2 adults at Shirayu no Yado Yamadaya on 16 Oct 2025 start from NZ$387.53, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Shirayu no Yado Yamadaya?

Yep, Shirayu no Yado Yamadaya has a free self car park and free extended parking. Onsite parking is limited.

Are there any beaches close to Shirayu no Yado Yamadaya?

The closest beach to Shirayu no Yado Yamadaya is Atami Sun Beach (17 km).

Is there a spa on site at Shirayu no Yado Yamadaya?

Yep, there is an onsite spa at Shirayu no Yado Yamadaya. You'll enjoy services like massages.

Is there a free airport shuttle available at Shirayu no Yado Yamadaya?

No, Shirayu no Yado Yamadaya does not offer an airport shuttle service.

What time are check-in & check-out at Shirayu no Yado Yamadaya?

Check-in begins at 3:00 PM. Check-out time is 10 AM.

Are pets allowed at Shirayu no Yado Yamadaya?

No, pets are not allowed.

Reviews

Shirayu no Yado Yamadaya Reviews

8.2

Very good

7.0/10

Cleanliness

9.0/10

Staff & service

7.6/10

Amenities

7.0/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 59 out of 137 reviews
Rating 8 - Good. 48 out of 137 reviews
Rating 6 - Okay. 19 out of 137 reviews
Rating 4 - Poor. 5 out of 137 reviews
Rating 2 - Terrible. 6 out of 137 reviews

Reviews

8/10 Good

Qingan

Stayed 2 nights in Jul 2025

10/10 Excellent

Hunter

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend for the authentic Ryokan experience. It has an authenticity to it that the fancier places don't. Staff and service were amazing. Onsen were great with some fantastic views. Definitely a must if staying overnight in Hakone area.
Stayed 1 night in Jun 2025

10/10 Excellent

Mykhailo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Japanesse style hotel with perfect dinner
Stayed 1 night in Jun 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, room comfort
We had the loveliest night here, and the service was fantastic. We found the main lady who looked after us to be wonderful, fun, friendly and very caring. The inn may be a bit older but it was cosy and comfortable. It could use perhaps a little renovation, but won't stop us from staying again when we return!
Stayed 1 night in May 2025

10/10 Excellent

Holly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property and exceptional service. Highly recommend you visit!
Stayed 1 night in May 2025

8/10 Good

Shai

Liked: Staff & service, property conditions & facilities, room comfort
Overall this was a good stay This was our first time in a Ryokan so we were not sure what to expect. The staff was very nice and welcoming, and catered to our every need. The room was in traditional style where you sleep on futons, and have breakfast and dinner served to your room by the nice lady that is with you through your whole stay. Bathroom has a japanese toilet, and there is no shower in the room, instead you shower in the Onsen. What we did is use the Onsen, then have the evening shower, and eat dinner. The food served is traditional, and for some can be challenging, but in my opinion most of what we had was tasty. You can also talk to the hotel if you have certain requirements or prefer something different and a bit more western. The futons were OK, and there were extra pillows in the closet. The onsen is nice and relaxing. The location is also very good because it's right next to the Hakone Ropeway station. The hotel is quite old and not renovated, but in my opinion, it adds to the "magic" of experiencing a traditional stay. However, it can be cleaner. Overall a good stay, and we thank the hotel staff and the nice lady who was with us.
Stayed 2 nights in Apr 2025

8/10 Good

Anna

Liked: Staff & service

Just OK

This Ryokan is up in the hills, far from anything except the Hakone cable car and ropeway. It is very authentic I am sure but very dated. The food was off in my opinion but I am not a fan of raw, fishy things that I don't know what they are. They try and explain but still a mystery on some of the items. You eat in your room on the floor which for a westerner was not comfortable however I realize it is their custom.
Stayed 1 night in Apr 2025

10/10 Excellent

Simon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Proper Ryokan Inn experience with all the meals and hot tubs.
Stayed 1 night in Apr 2025

10/10 Excellent

Matt

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff are wonderful; quaint and traditional.
Stayed 2 nights in Mar 2025

8/10 Good

San

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute place to stay
Stayed 1 night in Mar 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2025

10/10 Excellent

Karla

Stayed 1 night in Jan 2025

10/10 Excellent

Luigi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Classic Japanese rooms, well heated and food is amazing!
Stayed 1 night in Dec 2024

8/10 Good

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

Eh

Room was very dirty, spider webs all over at the top. Private bath is tiny. Dinner was ok but breakfast was ehhh. It was very dissapointing. Have been excited to go to a ryokan for years and dont think ill give another one a go
Stayed 1 night in Oct 2024

8/10 Good

Esther

Liked: Cleanliness, staff & service, room comfort

Budget ryokan with excellent service

The service was exceptional as were the dinners and breakfasts. The insensitive were are well equipped and relaxing after a day of exploring. The property is a short walk from the rope way. The only reason I didn’t give this property a five star is that is is old and in need of renovations ( peeling linoleum and water (?) stains in the toilet area.
Stayed 2 nights in Oct 2024

2/10 Terrible

ben

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
do yourself a favor, and stay elsewhere. we had such high hopes for this leg of our trip. unfortunately, i have nothing good to report about this property. to put it softly, it was disgusting, especially by Japanese standards, and way overpriced for the condition of the facilities. the property needed a complete renovation 30 years ago, which we tried to look past. the private onsen was anything but inviting as it was surrounded by black mold (so much so that we didn't want our bare skin touching any surface), so we didn't even bother during our reserved and paid for time slot. we had two nights booked, and would have left the same day we checked in, but it was too late to book another hotel that night. we suffered through the night, and left the following morning before breakfast was served. doubtful we'll see any sort of refund for our subpar experience, so i can only hope this review steers others elsewhere. we've received no response from the property owner nor travelocity, which is also disappointing.
Stayed 2 nights in Oct 2024

10/10 Excellent

Dayna

Stayed 1 night in Sep 2024

10/10 Excellent

christine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

CHING HOI

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have car to take us to check-in
Stayed 2 nights in Jul 2024

10/10 Excellent

Chong Pin, Milpitas

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yamadaya is a mid range ryokan/inn walkable from Sounzan station (first ropeway station). Not a whole lot in terms of food and such but it’s good place for a rest and for quick access to the rope way to owakudani and the lake. There are 2 main hot bath area which converts from public to private baths at 7pm/7am. Facility wise some parts a bit more dated but the staff and service is really good. Food and value is great.
Stayed 1 night in Jul 2024

4/10 Poor

Deborah

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Don’t stay here

I would not recommend this hotel. There was mold on the walls and on the caulk in the bathroom. The room smelled musty and has a giant spider and beetle in it.
Mold on the caulk
Mold on the wall
Same mold
Stayed 2 nights in Jul 2024

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Any

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

Hakone stay

5 minutes walk from Souzan station, place was quiet with 2 onsens. Onsen are rotated every 12 hours. Kaiseki styled Dinner and breakfast were provided as there is very limited food option in Hakone area and most public transport end at 5pm
Stayed 1 night in May 2024