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Suiun

Property class: 4

Photo gallery for Suiun

A spa advertisement with a price of 15,400 yen for a 60-minute treatment.
A traditional Japanese interior with tatami flooring, wooden beams, and a central flower arrangement.
A hot tub with a view of a mountainous landscape through a window.
A traditional Japanese-style room with tatami mats, sliding doors, and a view of a garden.
A traditional Japanese garden with a wooden bench, stone pathway, and various trees.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
  • 24/7 front desk
The current price is NZ$951
3 Nov - 4 Nov

Explore the area

View map
1300-61 Gora, Hakone, Kanagawa, 250-0408
  • Place, Hakone Gora Park
    ‪1 min walk‬
  • Place, Fuji-Hakone-Izu National Park
    ‪1 min walk‬
  • Place, Hakone Museum of Art
    ‪3 min walk‬

Room options

View all photos for Japanese Western Style Twin Room, Garden View, Private Open-Air Bath

A traditional Japanese-style living room with tatami flooring, a low table, a sofa, and a sliding door.

Japanese Western Style Twin Room, Garden View, Private Open-Air Bath

10.0 out of 10
Exceptional
(15 reviews)
  • Garden view
  • 38 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Japanese Western Style Quadruple Room, Garden View, Private Open-Air Bath

A traditional Japanese-style room with tatami mats, sliding doors, and a view of a garden.

Japanese Western Style Quadruple Room, Garden View, Private Open-Air Bath

9.8 out of 10
Exceptional
(8 reviews)
  • Garden view
  • 50 sq m
  • Sleeps 4
  • 4 Single Beds

View all photos for Japanese Western Style Twin Room, Private Open-Air Bath

A hotel room with two beds, a large artwork above the beds, and two wall-mounted lamps.

Japanese Western Style Twin Room, Private Open-Air Bath

9.6 out of 10
Exceptional
(9 reviews)
  • 38 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Japanese Western Style Quadruple Room, Private Open-Air Bath

A hotel room with two beds, wooden headboard, large windows, and a wall-mounted artwork.

Japanese Western Style Quadruple Room, Private Open-Air Bath

10.0 out of 10
Exceptional
(7 reviews)
  • 50 sq m
  • Sleeps 4
  • 4 Single Beds

Room

  • Sleeps 4

Room

  • Sleeps 6

Room

  • Sleeps 10

About the area

Hakone

Suiun places you steps from Hakone Gora Park and within a 15-minute stroll of Hakone Open Air Museum. Highlights at this ryokan include a full-service spa, free self-parking and a sauna. .A day of pampering can include body scrubs and aromatherapy. Additionally, you'll find free Wi-Fi in public areas, a 24-hour front desk and a garden. .Within a 30-minute walk of this 4-property class Gora ryokan, attractions include Hakone Kowakien Yunessun and Ōwakudani.

What's nearby

  • Hakone Gora Park - 1 min walk - 0.0 km
  • Fuji-Hakone-Izu National Park - 1 min walk - 0.0 km
  • Hakuundo Chaen - 2 min walk - 0.2 km
  • Hakone Museum of Art - 3 min walk - 0.3 km
  • Hakone Open Air Museum - 17 min walk - 1.4 km

Getting around

  • Kowakidani Station - 3 min drive
  • Hakone Gora Station - 7 min walk
  • Tokyo (HND-Haneda) - 103 min drive

Restaurants

  • ‪箱根餃子センター - ‬7 min walk
  • ‪金沢まいもん寿司箱根強羅店 - ‬18 min walk
  • ‪CAFE Ryusenkei - ‬13 min walk
  • ‪鮨・天麩羅 風月 - ‬5 min walk
  • ‪奈可むら - ‬11 min walk

About this property

Suiun

Suiun offers its guests a full-service spa and a sauna. Public spaces have free WiFi. Suiun also features spa services, a garden, and a front desk safe. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Hakone ryokan.

  • 4 guestrooms or units
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Garden
  • Lift
  • Smoking in designated areas
Suiun offers 4 accommodations with a safe and complimentary bottles of water. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include a separate bath and shower with a deep soaking bath, slippers, bidets and toilets with an electronic bidet.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a hairdryer and free toiletries. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the ryokan's full-service spa. Services include facials, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy. Public bath/onsen services include an indoor mineral hot spring (onsen) and yukata (Japanese robe).

Similar properties

An infinity pool with a view of mountains.
Hakone Kowakien TEN-YU
Ninohira
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
4.8 out of 5, Exceptional, 1,957 reviews
The price is NZ$1,259
29 Oct - 30 Oct
Hakone Kowakien TEN-YU

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • Kaiseki meal

Things to do

  • Full-service spa
  • Sauna

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Facials
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (80 centimetre wide door)
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 6:00 PM
Minimum check-in age - 15

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Disposable personal items are available in the lobby.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children 18 and younger are not allowed at this property. All guests older than 18 are welcome.

Payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the hot springs and access to the public bath facility
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve access to the hot springs and access to the public bath facility. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the ryokan before arrival using the contact information on the booking confirmation.
  • Children 18 years old and younger aren't allowed at this property.
  • Registered guests are the only ones allowed to be in guestrooms.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Property is also known as

Suiun Inn Hakone
Suiun Hakone
Ryokan Suiun Hakone
Hakone Suiun Ryokan
Ryokan Suiun
Suiun Inn
Suiun Ryokan
Suiun Hakone
Suiun Ryokan Hakone

Frequently asked questions

Is parking available at Suiun?

Yep, Suiun has a free self car park.

How much does it cost to stay at Suiun?

As of 3 Oct 2026, prices found for a 1-night stay for 2 adults at Suiun on 3 Nov 2026 start from NZ$951, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Suiun?

The closest beach to Suiun is Atami Sun Beach (16.9 km).

Is there a spa on site at Suiun?

Yep, there is an onsite spa at Suiun. You'll enjoy heaps of services like body scrubs, facials and body treatments.

Are there hot tubs in the rooms at Suiun?

No, but there are deep-soaking baths in the guestrooms.

Is there a free airport shuttle available at Suiun?

No, Suiun does not offer an airport shuttle service.

What time are check-in & check-out at Suiun?

Check-in begins at 2:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Suiun?

No, pets are not allowed.

Suiun Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 201 out of 233 reviews
Rating 8 - Good. 25 out of 233 reviews
Rating 6 - Okay. 2 out of 233 reviews
Rating 4 - Poor. 1 out of 233 reviews
Rating 2 - Terrible. 4 out of 233 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort hotel. Really nice staff, amazing food, great spa
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Most amazing place to stay at, would highly recommend 10/10!
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An incredible stay - perfect!
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful onsen. Amazing dinner and amazing facilities. Staff was very attentive. Will be back!
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and relaxing hotel.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic place. Great room. Loved the outdoor spring fed bath tub in our room
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible stay. Would highly recommend, our room was absolutely beautiful and the private onsen was other worldly. Clean, provided everything you could ever need and more, and truly felt like a luxury experience!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent meals. Definitely worth it.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel well located. Hotel makes you feel welcomed, onsen options (public, private, and in room were all excellent, the dinner and breakfast service was quite the experience. It was easy to communicate with hotel and they offered menus and explanations with English as an option. Pillow options was a special touch
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful immersive Japanese experience with own onsen. Japanese breakfast has a variety of items. Peaceful hotel close by to second funicular's station after Gora.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great onsen experience. Spacious, clean room with attentive staff. Thank you for accommodating our dietary needs.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely experience from start to finish. Peaceful and relaxed, with wonderful service. The room was beautiful and breakfast was sensational.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean area and extremely friendly staff. They were able to store our luggage post-check out which was great to take advantage of Hakone sightseeing. Forewarning, this is very close to the train station but you have to go up hill to get there!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Staff and breakfast were wonderful and it was a very relaxing and calm experience
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a great hotel. Surprises at every turn. If I ever return to Japan I’m staying here and nowhere else. Awesome spot!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only stayed one night but it was the highlight of our trip! Beautiful property with great staff!
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were extremely helpful and courteous! Yukatas to borrow were provided along with a basket of towels for the onsens. In the lounge area there were a decent selection of drinks and snacks, however the ice cream section was only open during open onsen hours. The food experience (dinner especially) was exceptional! Overall, very good stay. Would recommend.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What an amazing stay we had! The property is just beautiful, the room is so spacious and comfortable, the meals were abundant and delicious, and the staff were all so friendly and helpful. We enjoyed the in-room open air onsen as well as the variety of private onsen on the property (great for when I wanted an early soak while husband was still sleeping). Parking was provided on the property as well, which was so convenient. I would recommend Suiun to anyone and would gladly stay here again!
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Absolutely loved this place. Was one of the top places I stayed during my Japan trip. All of the staff were super friendly and the amenities were great. The room was also spotless.
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely amazing stay! Great hospitality/staff and the kaiseki dinner is just out of this world. We were hesitant at first because of the steep price but it is worth every penny. The room is very spacious with every amenity you can think of PLUS ensuite onsen. It is essentially a Japanese resort you can relax and truly enjoy the experience. Will definitely come back with family again!
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Staff was great. Beautiful rooms. Nice onsen facilities. Great location.
Stayed 2 nights in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
yes easy for parkikng
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing!
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The staff was very welcoming and the open air onsen was divine!
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great japanese style hotel with friendly staff
Stayed 1 night in Jun 2025