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Suiun

4.0 star property

Photo gallery for Suiun

Hot springs
Premium bedding, in-room safe, desk, free WiFi
Lobby
Public bath
Garden

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
  • 24/7 front desk
The current price is NZ$836
3 June - 4 June

Explore the area

View map
1300-61 Gora, Hakone, Kanagawa, 250-0408
  • Place, Hakone Gora Park
    ‪1 min walk‬
  • Place, Fuji-Hakone-Izu National Park
    ‪1 min walk‬
  • Place, Hakone Museum of Art
    ‪3 min walk‬

Room options

View all photos for Japanese Western Style Twin Room, Garden View, Private Open-Air Bath

Premium bedding, in-room safe, desk, free WiFi

Japanese Western Style Twin Room, Garden View, Private Open-Air Bath

10.0 out of 10
Exceptional
(13 reviews)
  • Garden view
  • 38 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Japanese Western Style Quadruple Room, Garden View, Private Open-Air Bath

Premium bedding, in-room safe, desk, free WiFi

Japanese Western Style Quadruple Room, Garden View, Private Open-Air Bath

9.8 out of 10
Exceptional
(7 reviews)
  • Garden view
  • 50 sq m
  • Sleeps 4
  • 4 Single Beds

View all photos for Japanese Western Style Twin Room, Private Open-Air Bath

Premium bedding, in-room safe, desk, free WiFi

Japanese Western Style Twin Room, Private Open-Air Bath

9.8 out of 10
Exceptional
(8 reviews)
  • 38 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Japanese Western Style Quadruple Room, Private Open-Air Bath

Premium bedding, in-room safe, desk, free WiFi

Japanese Western Style Quadruple Room, Private Open-Air Bath

10.0 out of 10
Exceptional
(6 reviews)
  • 50 sq m
  • Sleeps 4
  • 4 Single Beds

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About the area

Hakone

Suiun places you steps from Hakone Gora Park and within a 15-minute stroll of Hakone Open Air Museum. Highlights at this ryokan include a full-service spa, free self-parking and a sauna. .A day of pampering can include body scrubs and aromatherapy. Additionally, you'll find free Wi-Fi in public areas, a 24-hour front desk and a garden. .Attractions within a 10-minute drive of this 4-property class Gora ryokan include Hakone Kowakien Yunessun and Hakone Hot Springs.

What's nearby

  • Hakone Gora Park - 1 min walk - 0.0 km
  • Fuji-Hakone-Izu National Park - 1 min walk - 0.0 km
  • Hakone Museum of Art - 3 min walk - 0.3 km
  • Hakone Open Air Museum - 17 min walk - 1.4 km
  • Hakone Kowakien Yunessun - 3 min drive - 1.7 km

Getting around

  • Kowakidani Station - 3 min drive
  • Hakone Gora Station - 7 min walk
  • Tokyo (HND-Haneda) - 103 min drive

Restaurants

  • ‪箱根餃子センター - ‬7 min walk
  • ‪奈可むら - ‬11 min walk
  • ‪Coffee Camp - ‬8 min walk
  • ‪Gora Brewery And Grill - ‬2 min walk
  • ‪鮨・天麩羅 風月 - ‬5 min walk

About this property

Suiun

Suiun offers its guests a full-service spa and a sauna. Public spaces have free WiFi. Suiun also features spa services, a garden, and a front desk safe. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Hakone ryokan.

  • 4 guestrooms or units
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Garden
  • Lift
  • Smoking in designated areas
Suiun offers 4 accommodations with a safe and complimentary bottles of water. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include a separate bath and shower with a deep soaking bath, slippers, bidets and toilets with an electronic bidet.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a hairdryer and free toiletries. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the ryokan's full-service spa. Services include facials, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy. Public bath/onsen services include an indoor mineral hot spring (onsen) and yukata (Japanese robe).

Similar properties

Hot springs
Hakone Kowakien TEN-YU
Ninohira
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
4.8 out of 5, Exceptional, 1,849 reviews
The price is NZ$814
8 June - 9 June
Hakone Kowakien TEN-YU

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • Kaiseki meal

Things to do

  • Full-service spa
  • Sauna

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Facials
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (80 centimetre wide door)
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 6:00 PM
Minimum check-in age - 15

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Disposable personal items are available in the lobby.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children 18 and younger are not allowed at this property. All guests older than 18 are welcome.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the hot springs and access to the public bath facility
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve access to the hot springs and access to the public bath facility. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the ryokan before arrival using the contact information on the booking confirmation.
  • Children 18 years old and younger aren't allowed at this property.
  • Registered guests are the only ones allowed to be in guestrooms.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Property is also known as

Suiun Inn Hakone
Suiun Hakone
Ryokan Suiun Hakone
Hakone Suiun Ryokan
Ryokan Suiun
Suiun Inn
Suiun Ryokan
Suiun Hakone
Suiun Ryokan Hakone

Frequently asked questions

Is parking available at Suiun?

Yep, Suiun has a free self car park.

How much does it cost to stay at Suiun?

As of 13 May 2026, prices found for a 1-night stay for 2 adults at Suiun on 3 Jun 2026 start from NZ$836, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Suiun?

The closest beach to Suiun is Atami Sun Beach (16.9 km).

Is there a spa on site at Suiun?

Yep, there is an onsite spa at Suiun. You'll enjoy heaps of services like body scrubs, facials and body treatments.

Are there hot tubs in the rooms at Suiun?

No, but there are deep-soaking baths in the guestrooms.

Is there a free airport shuttle available at Suiun?

No, Suiun does not offer an airport shuttle service.

What time are check-in & check-out at Suiun?

Check-in begins at 2:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Suiun?

No, pets are not allowed.

Suiun Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 176 out of 207 reviews
Rating 8 - Good. 24 out of 207 reviews
Rating 6 - Okay. 2 out of 207 reviews
Rating 4 - Poor. 1 out of 207 reviews
Rating 2 - Terrible. 4 out of 207 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

Reviews

10/10 Excellent

YIJING

Travelled with family
Liked: Cleanliness, staff & service, amenities
Everything was perfect was checkin to check out. Fabulous property! Would definitely return. Rooms are clean and well layout. Thank you.
Stayed 2 nights in Jan 2026

10/10 Excellent

Nicole

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Absolutely loved this place. Was one of the top places I stayed during my Japan trip. All of the staff were super friendly and the amenities were great. The room was also spotless.
Stayed 2 nights in Sep 2025

10/10 Excellent

Miriam

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff was great. Beautiful rooms. Nice onsen facilities. Great location.
Stayed 2 nights in Jan 2026

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only stayed one night but it was the highlight of our trip! Beautiful property with great staff!
Stayed 1 night in Dec 2025

10/10 Excellent

Yanhui

Liked: Cleanliness, staff & service, property conditions & facilities
Great experience. The staffs are extremely friendly and helpful.
Stayed 1 night in Dec 2025

10/10 Excellent

Sophia

Stayed 1 night in Dec 2025

8/10 Good

Bee Imm

Liked: Cleanliness, staff & service, amenities
Room was spacious & clean but the onsen in my room does not have any view. A good place for some quiet rest.
Stayed 2 nights in Nov 2025

10/10 Excellent

Joanne

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff and breakfast were wonderful and it was a very relaxing and calm experience
Stayed 1 night in Nov 2025

10/10 Excellent

Christopher

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful oasis of calm and grace! Our server Tetsu was a delight, and the in room Onsen bath was amazing!
Stayed 2 nights in Oct 2025

10/10 Excellent

Della

Liked: Cleanliness, amenities, property conditions & facilities
The staff was very welcoming and the open air onsen was divine!
Stayed 2 nights in Oct 2025

10/10 Excellent

Yuko, Beverly Hills

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property on a gorgeous natural
Stayed 1 night in Oct 2025

10/10 Excellent

Melissa

Stayed 1 night in Oct 2025

10/10 Excellent

Paul

Stayed 2 nights in Oct 2025

10/10 Excellent

Raymond

Stayed 1 night in Oct 2025

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Suiun was a beautiful place to stay in the serene Hakone. It was a perfect relaxing contrast to the busy city life. The hot spring tubs were zen and so enjoyable. Wearing a kimono around the property was a fun addition to the experience and the pjs were so comfortable.
Stayed 1 night in Oct 2025

10/10 Excellent

Gennady

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Japan spirit
Stayed 2 nights in Sep 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is gorgeous and such a great experience. The Onsen is great, not too crowded. In room onsen/outdoor bath was a fantastic addition and really made it feel exclusive. Expensive, but the included meals are a whole experience in themselves and worth the extra cost. A great way to experience the area. Check out the outdoor sculpture park nearby.
Stayed 1 night in Sep 2025

10/10 Excellent

David, Orono

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing ryoken in Gora. Close to Gora station for access to the Cable Car to the Hakone Ropeway. 15 minute walk to the Hakone Open Air museum and steps from Gora Park. Rooms are beautifully appointed, open air room onsen was a plus. Public onsen and sauna also top notch. Free snacks and drinks, including alcoholic beverages. Staff were incredibly attentive. We did not partake of meals or spa services but the spa services were affordable. Highly recommend staying here if you are looking for a great ryoken in the Hakone area.
Stayed 1 night in Sep 2025

10/10 Excellent

Nathaniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Suiun is beautiful and amazing! The staff are incredibly polite and accommodating. The property has a beautiful private and public onsen, with options for rooms that have their own onsen. The views of the surrounding mountains are gorgeous. The Japanese style breakfast they offer is impressive, varied, and filling. I will be staying here again in the future.
Stayed 3 nights in Sep 2025

10/10 Excellent

Jessi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing

Amazing! Great food, and spoke English.
Stayed 1 night in Aug 2025

10/10 Excellent

Daryn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you need to get away from it all and just unwind in an onsen then this is your place. Be mindful that no kids under 13 are allowed.
Stayed 2 nights in Jul 2025

10/10 Excellent

ana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful rooms and private and public baths
Stayed 2 nights in Jul 2025

10/10 Excellent

May

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful ryokan with exceptional service. Our family group of six (four adult children) stayed three nights half board in two Japanese Western Style Quad rooms, very large accommodation by Japanese standards with two x two-bed separate sleeping areas in each plus a living area. Food was delicious, particularly at dinner, with cheap reasonable wine and good beers. Meals are served in private areas commensurate with your group size. Our group of six had a brilliant private room. The lounge area downstairs is open bar with ramen served each night at 10pm. Staff were always polite and attentive, we had a wonderful waitress one night called Mochizuki who was a delight. You are a fairly steep uphill 5 -7 minute walk from Gora station (which we happily did many times) or you can take the cable car from Gora station for one stop and you are outside the front door. Could not recommend Suiun more highly (this is our third ryokan over the years). ps: if vegan is your thing, best to stay close to the inner city suburbs of Melbourne or L.A. This is rural, traditional Japan and not for you.
Stayed 3 nights in Jul 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing in every way except the food

The hotel was amazing, the onsen and the rooms were fantastic. The service was excellent. I would advise people NOT to get the food, it was not flavorful, it was weird and many courses. There are really good food options in Gora, so enjoy the hotel and eat out in the town instead.
Stayed 1 night in Jul 2025