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4.1 out of 5

"the beds were very comfortable. Location was good.Would stay again. " More

By a verified traveller on Sun 11 Apr 2021

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Hotel Description

A family-friendly stay in Hamilton awaits you at Heartland Ambassador Hotel Hamilton. You'll be 1.4 km (0.8 mi) from SkyCity Hamilton and 3.8 km (2.4 mi) from Waikato Hospital. Highlights at this hotel include an outdoor swimming pool, free self parking, and a spa tub.

All 51 rooms feature free WiFi, MP3 docks, and LCD TVs. In-room dining is easy with amenities like refrigerators and room service. Additionally, free local calls, hair dryers, and irons/ironing boards are available.

Enjoy the kids' swimming pool and pool loungers. Additionally, you'll find free WiFi in public areas, free childcare, and laundry facilities. Cooked-to-order breakfast is available daily between 7:00 AM and 10:00 AM.

Attractions within a 15-minute drive of this 3-star Hamilton hotel include The Base and Hamilton Gardens.

2 Bedroom Motel Unit

Bed Count 1 Queen Bed Maximum Occupancy 6 Max
NZ$125* Per night/room 2 May - 3 May

Superior Twin Queen

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

1 Bedroom Motel Unit

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Standard Twin Queen

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Superior Plus Twin Queen

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Heartland Ambassador Hotel Hamilton ratings based on 340 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Heartland Ambassador Hotel Hamilton

Everyone (167) Couples (55) Business (3) Family (115)
4 out of 5
the beds were very comfortable. Location was good.Would stay again.

Posted by on 11 Apr. 2021

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Comment from Hotel Management

11 Apr. 2021 by Judy

Thank you for your feed back Look forward to your next visit. Kind Regards Heartland Hamilton Team

5 out of 5
It is very central, very quiet and convenient. The hotel room is clean and tidy.

Posted by on 8 Apr. 2021

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Comment from Hotel Management

9 Apr. 2021 by Judy

Thank you for your feed back Look forward to your next visit. Regards Heartland Hamilton Team

3 out of 5
Affordable, central to everything in Hamilton, friendly staff but too much parties in rooms. Too noisy at night, especially if you’re try to put your kids to bed.

Posted by on 5 Apr. 2021

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Comment from Hotel Management

6 Apr. 2021 by Emma C

Hello Anonymous Many thanks for taking the time to review our property, we appreciate your feedback

5 out of 5

Posted by on 30 Mar. 2021

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Comment from Hotel Management

10 Apr. 2021 by Judy

Thank you for your feed back Look forward to your next visit with us. Kind Regards Heartland Hamilton Team

5 out of 5
Easy check in, great location and staff. Tidy rooms.

Posted by on 27 Mar. 2021

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Comment from Hotel Management

27 Mar. 2021 by Reception

Hi there, thank you for taking the time for your review. So glad everything was great for your stay. We hope to see you again soon! Have a great day. Kind regards Hotel Reception.

1 out of 5
They didn't allow my daughter to check in she couldn't help with the bond she was willing to give Rego for car her I'd and phone also her bank card they denied I payed a week in advance they told her this after sending her off to pick up card from partner then denied it when she came back ,that was after they already have her the ok after my daughter explaining her situation then they told her she couldn't get a refund for the room we payed for I'm not happy at all

Posted by on 22 Mar. 2021

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Comment from Hotel Management

6 Apr. 2021 by Emma C

Hello Anonymous Many thanks for your feedback. We do require the booking name to match the person checking into the hotel and valid credit card or a $200 cash bond as set out in our terms and conditions.

5 out of 5
The receptionist is friendly and our room was the perfect size for our little family. Kids loved the pool and parents loved the hot tub. Great location with the supermarket and food places across the road.

Posted by on 24 Feb. 2021

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Comment from Hotel Management

24 Feb. 2021 by Judy

Hi, Thank you for your feed back Look forward to your next stay with us Kind Regards Heartland Hamilton

5 out of 5

Posted by on 31 Jan. 2021

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Comment from Hotel Management

10 Feb. 2021 by Emma

Many thanks for taking the time to review our property, we hope to welcome you back soon Kind regards

3 out of 5
We liked the room it was nice, perfect for what we needed. Problems: noisey busy road right outside,noisey guests in other rooms, noisey heat pump making a weird bubbling noise all night.

Posted by , from Elsthorpe on 30 Jan. 2021

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Comment from Hotel Management

10 Feb. 2021 by Emma

Hello Shari Many thanks for taking the time to review our property, we appreciate your feedback. Kind regards

3 out of 5

Posted by on 29 Jan. 2021

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Comment from Hotel Management

10 Feb. 2021 by Emma

Many thanks for taking the time to review our property, we hope to welcome you back soon Kind regards

About the Heartland Ambassador Hotel Hamilton

Location 86 Ulster Street, Hamilton, Waikato 3200

Property Features

Heartland Ambassador Hotel Hamilton offers its guests an outdoor pool, a spa tub, and a children's pool. Public spaces have free WiFi. Tour/ticket assistance, barbecue grills, and laundry facilities are also featured at the family-friendly Heartland Ambassador Hotel Hamilton. Free self parking is available. This 3-star Hamilton hotel is smoke free.

  • 51 guestrooms or units
  • 5 levels
  • 2 buildings
  • Built in 1975
  • Childcare (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Tour and ticket information
  • BBQ grill(s)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Children's pool
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (free)
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Hamilton (HLZ-Hamilton Intl.) (16.6 km / 10.3 mi)
  • Parking: Free self parking

Room Amenities

Heartland Ambassador Hotel Hamilton offers 51 accommodations with MP3 docking stations and hair dryers. LCD televisions are featured in guestrooms. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • MP3 dock
  • In-room dining (limited hours)
  • LCD television
  • Premium channels
  • Refrigerator
  • Electric kettle
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Heating
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 10:00 AM.

Room service (during limited hours) is available.

Nearby Activities

An outdoor pool, a children's pool, and a spa tub are on site.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 8:30 PM

Special check-in instructions:

The front desk is open daily from 8:00 AM - 8:30 PM. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 8:30 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 8:00 AM - 8:30 PM.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 8:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Guests must contact this property in advance to reserve cribs/infant beds. This property accepts credit cards, debit cards, and cash. Noise-free guestrooms cannot be guaranteed. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Guests are provided with hand sanitizer. Contactless check-out is available.

  • No rollaway/extra beds available
  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Number of children who can stay for free – 2
  • Debit cards
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: NZD 200 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between NZD 8.00 and NZD 23.00 for adults, NZD 8.00 and NZD 23.00 for children (approximately)
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Quality Ambassador Hamilton
  • Heartland Ambassador Hotel
  • Quality Hotel Ambassador Hamilton
  • Quality Hotel @ Ambassador Hamilton
  • Quality Hotel @ Ambassador
  • Quality @ Ambassador Hamilton
  • Quality Inn Hamilton
  • Quality @ Ambassador
  • Heartland Ambassador
  • Heartland Ambassador Hotel
  • Heartland Ambassador Hamilton
  • Heartland Ambassador
  • Motel Heartland Ambassador Hotel Hamilton Hamilton
  • Hamilton Heartland Ambassador Hotel Hamilton Motel
  • Motel Heartland Ambassador Hotel Hamilton
  • Heartland Ambassador Hotel Hamilton Hamilton
  • Quality Hotel @ The Ambassador
  • Quality Hotel Ambassador
  • Heartland Ambassador Hamilton
  • Heartland Ambassador Hotel Hamilton Hotel
  • Heartland Ambassador Hotel Hamilton Hamilton
  • Heartland Ambassador Hotel Hamilton Hotel Hamilton

You should know

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Alcohol isn't served at Heartland Ambassador Hotel Hamilton.

National Rating

Qualmark® assigns an official star rating for accommodations in New Zealand. This Hotel property is rated 3 stars.

Official New Zealand Rating provided by Qualmark®

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.