Perlflag Hotel Group - accommodation in Hammersmith

Absolute shambles from start to finish. I stayed at this hotel with two colleagues. The check in process was a joke, it took 45 minutes in the end, during which they couldn't find my booking. The charged me again for breakfast I'd already paid for. The staff were unapologetic, unprofessional and irritating, not listening and they seemed to find it funny that it took so long. The room was dated and the bathroom from. The water didn't drain at all and I couldn't be bothered complaining as the staff were so useless. There was mould and broken tiles around the bath. The following morning, they tried to charge my colleague again for the room which l'd already paid for and refused to believe him. Breakfast was ok but for £25 l'd expect fresh rather then frozen fruit and for this price, instant coffee is a joke. There are many, many better options in London. Don't bother.

Great location adjacent to Hammersmith Underground station. Close proximity to numerous restaurants. Very helpful and friendly staff. Clean and comfortable room.

I recently stayed at the Park Plaza Westminster Bridge and had an excellent experience. The location is outstanding and hard to beat for sightseeing in London. Big Ben, the Houses of Parliament, Westminster Abbey, the London Eye, Uber Boat services, and several HOHO bus stops are all within easy walking distance. Buckingham Palace is also a pleasant walk away. My room was comfortable and well-equipped with a comfortable bed and pillows, a safe, mini-fridge, kettle, coffee and tea facilities, and even a lovely view of Big Ben. There was an ice bucket and an ice dispenser on every floor. The room is equipped with a safe, mini fridge, a US power outlet, a USB and USB-C port. The hotel staff were welcoming, helpful, and attentive throughout my stay. I arrived after an overnight flight and the front desk (Tiffany) kindly allowed me to check in about three hours early so I could rest and refresh, which I greatly appreciated. The doorman is excellent. He has the biggest smile & he helped me locate my airport pickups london driver. I signed up for the eco-housekeeping option and received a £10 food voucher, yet housekeeping still came daily to make the bed, refresh towels, and empty the trash. The breakfast buffet was excellent with a wide variety of choices. My recommendation is to add breakfast when making your reservation, as it cost about £17 when booked in advance compared to approximately £25 if purchased separately. Safe to walk at night.