Her Majesty's Theatre Tours and Activities

Big rooms, good location

Pleasant enough but the door was hard to open, had to almost shoulder it full body to open it. There was a lot of construction going on around the hotel as well and not many options for breakfast so we went into town instead. Overall we enjoyed our stay but unfortunately returned home with covid which may have been caught via the train not the hotel.

the customer office service is very bad, no one reply message and phone, and bond still not refund yet!

After being given a sub standard room (which was changed) we found the stay fine. A couple of points; the ergonomic design of the bathroom around the basin was cramped caused by a mirror cabinet that doesn’t need to be there as it’s not used. It sticks out too far. Secondly the issuing of only one key is inconvenient for a couple. On the plus the location was great, close to all amenities. One final comment, the room was looking tired

Staff were very friendly. Lots of perks. Very modern interior and something a little out of the ordinary. Lively