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Grand Hyatt Melbourne

5.0 star property
Luxury hotel with full-service spa and 24-hour fitness centre

Photo gallery for Grand Hyatt Melbourne

Lobby
Exterior
Lobby
Meeting facility
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Pool
  • Bar
The current price is NZ$321
includes taxes & fees
14 Dec - 15 Dec

Explore the area

View map
123 Collins Street, Melbourne, VIC, 3000
  • Place, Collins Street
    ‪1 min walk‬
  • Place, Regent Theatre
    ‪3 min walk‬
  • Place, Melbourne Central
    ‪9 min walk‬
  • Airport, Melbourne, VIC (MEL-Tullamarine)
    ‪25 min drive‬

Room options

View all photos for Room, 1 King Bed, River View

View from room

Room, 1 King Bed, River View

9.0 out of 10
Wonderful
(28 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Egyptian cotton bed sheets
  • 34 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Single Beds, River View

View from room

Room, 2 Single Beds, River View

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Egyptian cotton bed sheets
  • 34 sq m
  • River view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Club Room, 1 King Bed (Grand Club Lounge Access)

Cocktail bar

Club Room, 1 King Bed (Grand Club Lounge Access)

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
  • 35 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite, 1 King Bed (Grand Club Lounge Access)

Grand Suite, 1 King Bed (Grand Club Lounge Access)

Grand Suite, 1 King Bed (Grand Club Lounge Access)

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Fridge
  • 80 sq m
  • 2 bedrooms
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Room, 1 King Bed

9.2 out of 10
Wonderful
(75 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Egyptian cotton bed sheets
  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Spa)

Room, 1 King Bed (Spa)

Room, 1 King Bed (Spa)

9.0 out of 10
Wonderful
(12 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Egyptian cotton bed sheets
  • 45 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Single Beds

Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Room, 2 Single Beds

8.8 out of 10
Excellent
(13 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Egyptian cotton bed sheets
  • 33 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed, Corner

Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Deluxe Room, 1 King Bed, Corner

8.4 out of 10
Very good
(36 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Egyptian cotton bed sheets
  • 36 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Single Beds (Grand Club Lounge Access)

Cocktail bar

Club Room, 2 Single Beds (Grand Club Lounge Access)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
  • 35 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed, Corner (Grand Club Lounge Access)

Cocktail bar

Deluxe Room, 1 King Bed, Corner (Grand Club Lounge Access)

8.8 out of 10
Excellent
(3 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
  • 36 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed, River View (Grand Club Lounge Access)

View from room

Club Room, 1 King Bed, River View (Grand Club Lounge Access)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
  • 35 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Single Beds, River View (Grand Club Lounge Access)

View from room

Club Room, 2 Single Beds, River View (Grand Club Lounge Access)

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
  • 35 sq m
  • River view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Diplomatic Suite (Grand Club Lounge Access)

Diplomatic Suite (Grand Club Lounge Access)

Diplomatic Suite (Grand Club Lounge Access)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Fridge
  • 141 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Room, 1 King Bed, City View | View from room

Room, 1 King Bed, City View

9.4 out of 10
Exceptional
(34 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Egyptian cotton bed sheets
  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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  • Free WiFi
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4.4 out of 5, Excellent, 454 reviews
The price is NZ$247
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21 Dec - 22 Dec
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About the area

Melbourne

A luxury stay in the heart of Melbourne awaits you at Grand Hyatt Melbourne. You'll be within steps of Regent Theatre and within a short 5-minute stroll of Collins Street. Highlights at this family-friendly hotel include a full-service spa, a restaurant and an indoor swimming pool. .A relaxing visit to City Club Wellness can include deep-tissue massages and hot stone massages along with body wraps, facials and aromatherapy. The restaurant, Collins Kitchen, serves international cuisine and is open for breakfast, brunch, lunch and dinner. Ru-Co Bar is the hotel's own cocktail bar, serving drinks along with light fare. Enjoy the 24-hour gym, outdoor tennis court, Hot tub and sauna. 9688 square feet (900 square metres) of event facilities include 15 meeting rooms and a conference centre, and other business amenities include a 24-hour business centre and limo/town car service. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and coffee/tea in a common area. Buffet breakfast is available on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM. There's also valet parking, along with the convenience of car rentals on site. .Sights within a 10-minute walk of this 5-property class Melbourne Central Business District hotel include Bourke Street Mall and Princess Theatre.

What's nearby

  • Collins Street - 1 min walk - 0.0 km
  • Regent Theatre - 3 min walk - 0.3 km
  • Bourke Street Mall - 7 min walk - 0.6 km
  • Princess Theatre - 7 min walk - 0.6 km
  • Melbourne Central - 9 min walk - 0.8 km

Getting around

  • Flinders Street Station - 8 min walk
  • Parliament Station - 8 min walk
  • Melbourne Airport (MEL) - 30 min drive

Restaurants

  • ‪Lune Croissanterie - ‬3 min walk
  • ‪Grand Hyatt Club Lounge - ‬1 min walk
  • ‪Collins Kitchen - ‬1 min walk
  • ‪Liminal - ‬2 min walk
  • ‪Chin Chin - ‬2 min walk

About this property

Grand Hyatt Melbourne

Luxury hotel with full-service spa and 24-hour fitness centre
Grand Hyatt Melbourne offers its guests a full-service spa, an outdoor tennis court, and an indoor pool. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business centre, 15 meeting rooms, and limo/town car service are available. Event space at this hotel measures 9688 square feet (900 square metres) and includes a conference centre. A hot tub, a 24-hour fitness centre, and a sauna are also featured at the luxury Grand Hyatt Melbourne. Parking is available for a fee.

  • 1 building
  • 550 guestrooms or units
  • 33 levels
  • 9688 sq ft of conference space
  • 900 sq. m of conference space
  • Built in 1986
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • On-site shopping
  • Bellhop
  • Lift
  • Bar or lounge
  • Dining venue
Grand Hyatt Melbourne offers 550 accommodations with minibars and a safe. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 32-inch LCD televisions come with premium digital channels and pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include a separate bath and shower with a deep soaking bath, bathrobes, slippers and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

City Club Wellness has 2 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Limo/town car service
  • Valet parking on site (AUD 90 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; AUD 48 to 52 for adults and AUD 24 to 26 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Collins Kitchen
  • Lobby Lounge & Bistro Bar
  • Ru-Co Bar

Things to do

  • 24-hour gym
  • Basketball
  • Fitness classes
  • Full-service spa
  • Hot tub
  • Indoor pool
  • Outdoor tennis court
  • Pilates classes
  • Sauna
  • Shopping
  • Steam room
  • Tennis lessons
  • Yoga classes

Family friendly

  • Children's games
  • In-room babysitting
  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 15 meeting rooms
  • 24-hour business centre
  • Computer station
  • Conference centre (9,688 square foot of space)

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Spa open daily
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 33 floors
  • Ballroom
  • Banquet hall
  • Built in 1986
  • Designated smoking areas
  • Fireplace in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium digital channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Late-night room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for AUD 95.0 per day.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 48 to 52 for adults and AUD 24 to 26 for children
  • Valet parking fee: AUD 90 per night (in/out privileges)
  • Rollaway bed fee: AUD 95.0 per day
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Eurocard. Cash is not accepted. 

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Grand Hyatt Melbourne
Grand Hyatt Melbourne Hotel
Hyatt Melbourne Grand
Melbourne Grand Hyatt
Grand Hyatt Melbourne Hotel Melbourne
Hyatt Melbourne
Melbourne Hyatt
Grand Hyatt Melbourne Hotel
Grand Hyatt Melbourne Melbourne
Grand Hyatt Melbourne Hotel Melbourne

Frequently asked questions

What is the cancellation policy at Grand Hyatt Melbourne?

Grand Hyatt Melbourne offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Grand Hyatt Melbourne?

As of 24 Nov 2025, prices found for a 1-night stay for 2 adults at Grand Hyatt Melbourne on 14 Dec 2025 start from NZ$320.90, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Grand Hyatt Melbourne?

Yep, Grand Hyatt Melbourne has valet parking with in/out privileges for AUD 90 per night.

Are there any beaches close to Grand Hyatt Melbourne?

The closest beach to Grand Hyatt Melbourne is St Kilda Beach (6.1 km).

Is there a spa on site at Grand Hyatt Melbourne?

Yep, City Club Wellness is available for guests. You'll enjoy heaps of services like body wraps, facials and body treatments, as well as hot stone massages.

Does Grand Hyatt Melbourne have a pool?

Grand Hyatt Melbourne has an indoor pool.

What makes Grand Hyatt Melbourne a romantic place to stay?

1 hot tub and a lounge bar, as well as deep-soaking baths and pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Grand Hyatt Melbourne.

Is Grand Hyatt Melbourne family-friendly?

You bet! With amenities such as children's meals and laundry facilities, as well as childcare services and free infant beds in the guestrooms, it's no surprise that Grand Hyatt Melbourne is a hit with families.

Are there hot tubs in the rooms at Grand Hyatt Melbourne?

No, but there are deep-soaking baths in the guestrooms.

Does Grand Hyatt Melbourne serve breakfast?

You bet, our travelers give top marks to the buffet brekkie here! Offered weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM, this is the perfect place to fuel up for a day full of adventure.

Is there a free airport shuttle available at Grand Hyatt Melbourne?

No, Grand Hyatt Melbourne does not offer an airport shuttle service.

Is there a bar or restaurant at Grand Hyatt Melbourne?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Grand Hyatt Melbourne?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Grand Hyatt Melbourne?

No, pets are not allowed.

Grand Hyatt Melbourne Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 708 out of 1008 reviews
Rating 8 - Good. 182 out of 1008 reviews
Rating 6 - Okay. 67 out of 1008 reviews
Rating 4 - Poor. 28 out of 1008 reviews
Rating 2 - Terrible. 23 out of 1008 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

lisa

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Room was clean but not the best night sleep. Bed was firm and felt every movement of my partner. Check in was slow.
Stayed 1 night in Nov 2025

10/10 Excellent

Warren

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
No complaints, got an early check in, proper block out blinds and great food
Stayed 1 night in Nov 2025

10/10 Excellent

Christopher

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, will definitely be back.
Stayed 3 nights in Oct 2025

8/10 Good

elouise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms and very clean. However hallway door closures are very loud in rooms, so light sleepers may need to consider ear plugs.
Stayed 2 nights in Oct 2025

8/10 Good

Evyenia

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely service, great breakfast - will definitely stay again.
Stayed 1 night in Oct 2025

8/10 Good

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large clean rooms with good shower Friendly and professional staff Great Gym Good breakfast area Great location
Stayed 3 nights in Oct 2025

10/10 Excellent

Ryan

Stayed 1 night in Oct 2025

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
The constant sound of the lifts throughout the night and the exhaust fan not turning off and staying on for long periods was annoying
Stayed 1 night in Oct 2025

10/10 Excellent

Jock

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, great staff, convenient restaurant.
Stayed 2 nights in Oct 2025

6/10 Okay

bruce

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Power point in room was pulled out of wall the couch was uncomfortable big time
Stayed 1 night in Oct 2025

10/10 Excellent

Chris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a pleasure.
Stayed 3 nights in Sep 2025

10/10 Excellent

Corinne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This accommodation was a birthday gift for my daughter and she and her partner both enjoyed their stay very much
Stayed 3 nights in Sep 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a delightful 18 hours. I was lucky enough to have a room upgrade. I was so grateful - have never experienced that before. The room was beautiful and the view from the 28th floor was magical. The room was comfortable, spacious, clean and had everything you could need. The service was perfect, especially from Christopher when I checked in. He really made me feel special and was warm and welcoming. I had room service, and the food was fantastic, and the breakfast was phenomenal. There was unlimited choice and so much to choose from. Also, the coffee was excellent. The only small thing was I found the dining room to be a bit dark. The hotel is very centrally located and was walking distance to where I needed to be. All in all, it was a lovely overnight stay, and I will choose the Grand Hyatt again
Stayed 1 night in Sep 2025

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

8/10 Good

Marisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The corner city view room we initially booked into had a terrible noise like an aeroplane flying overhead. We initially ignored it until it got constant at dinner time and we realised it was the lifts. We asked to move to a different room and they happily obliged! Cannot fault staff and service at all. Hyatt rooms could do with a renovation, some peeling paint and tired furniture but overall would stay there again for sure! Also Collins Kitchens food is amazing!!! Buffet breakfast is the best ever!
Stayed 3 nights in Sep 2025

10/10 Excellent

Kerrie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, delicious buffet breakfast, close to everything & staff are professional & friendly.
Stayed 3 nights in Aug 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best getaway weekend. Great bar.
Stayed 2 nights in Jul 2025

10/10 Excellent

Gavin, Sydney

Stayed 5 nights in Aug 2025

4/10 Poor

Brydie

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
We were very disappointed with the room, it was very tired and had a lot of things broken in the room. The bathroom was quite unclean. We expected better. The hotel is in an excellent location, great food offerings nearby and close to all the shopping.
Stayed 3 nights in Aug 2025

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Grand Hyatt as always a pleasant stay, everything you would expect from a hotel of this standard.
Stayed 3 nights in Aug 2025

10/10 Excellent

Chris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a pleasure to stay at the Grand Hyatt. Service is excellent, food great.
Stayed 3 nights in Aug 2025

4/10 Poor

Julian Ryutaro

Business traveller
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Room not ready at 3pm and when i acted a bit flustered staff said now the room is ready. Noisy can here shower or water works noise of other room from my room. Invoice does not come to my email address. I reached out but no response even after close to 24 hours.
Stayed 3 nights in Aug 2025

10/10 Excellent

Cherie

Stayed 1 night in Aug 2025

10/10 Excellent

ALEXANDRA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, staff genuine and made you feel like a superstar. G Loved time here.
Stayed 1 night in Aug 2025

10/10 Excellent

Mantej

Travelled with partner
Liked: Cleanliness, amenities
Excellent stay But need to improve their accounting software.
Stayed 1 night in Jul 2025