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'Alohilani Resort Waikiki Beach

Luxury resort on the beach, with outdoor pool

Where to?

Dates

August 2025

September 2025

Outdoor pool, open 8 AM to 10:00 PM, pool cabanas (surcharge)

5 restaurants, breakfast, lunch, dinner served; American cuisine

Hypo-allergenic bedding, pillow-top beds, in-room safe, laptop workspace

Overview
Rooms
Location
Policies

Popular amenities

Hot tub
Parking available

includes taxes & fees

25 Aug - 26 Aug

Explore the area

2490 Kalakaua Avenue, Honolulu, HI, 96815

Waikiki Beach
‪2 min walk‬
International Market Place
‪5 min walk‬
Honolulu Zoo
‪8 min walk‬
Honolulu, HI (HNL-Daniel K. Inouye Intl.)
‪18 min drive‬

Room options

Classic Room, 2 Queen Beds, Bathtub Grab Bars

Highlights

Furnished lanai

Air conditioning

Free cots/infant beds

Mini-fridge

Dining table

HDTV

Hypo-allergenic bedding

Pillow-top bed

31.4 sq m
Sleeps 4
2 Queen Beds

Classic Room, 2 Queen Beds, Roll-in Shower

Highlights

Furnished lanai

Air conditioning

Free cots/infant beds

Mini-fridge

Dining table

HDTV

Hypo-allergenic bedding

Pillow-top bed

31.4 sq m
Sleeps 4
2 Queen Beds

Room, 2 Queen Beds (Waikiki Mountain View)

Exceptional

Highlights

Furnished lanai

Air conditioning

Free cots/infant beds

Mini-fridge

Dining table

HDTV

Hypo-allergenic bedding

Pillow-top bed

31.4 sq m
Mountain view
Sleeps 4
2 Queen Beds

Room, 1 King Bed, Roll-in Shower, Ocean View

Highlights

Furnished lanai

Air conditioning

Free cots/infant beds

Mini-fridge

Dining table

HDTV

Hypo-allergenic bedding

Pillow-top bed

31.4 sq m
Ocean view
Sleeps 3
1 King Bed

Room, 2 Queen Beds, Ocean View

Wonderful

Highlights

Furnished lanai

Air conditioning

Free cots/infant beds

Mini-fridge

Dining table

HDTV

Hypo-allergenic bedding

Pillow-top bed

31.4 sq m
Ocean view
Sleeps 4
2 Queen Beds

Room, 1 King Bed, Bathtub Grab Bars, Ocean View

Highlights

Furnished lanai

Air conditioning

Free cots/infant beds

Mini-fridge

Dining table

HDTV

Hypo-allergenic bedding

Pillow-top bed

31.4 sq m
Ocean view
Sleeps 3
1 King Bed

Room, 1 King Bed, Ocean View

Wonderful

Highlights

Furnished lanai

Air conditioning

Free cots/infant beds

Mini-fridge

Dining table

HDTV

Hypo-allergenic bedding

Sofa bed - double

31.4 sq m
Ocean view
Sleeps 3
1 King Bed

Classic Room, 1 King Bed, Bathtub Grab Bars

Highlights

Furnished lanai

Air conditioning

Free cots/infant beds

Mini-fridge

Dining table

HDTV

Hypo-allergenic bedding

Pillow-top bed

31.4 sq m
Sleeps 3
1 King Bed

Classic Room, 1 King Bed, Roll-in Shower

Exceptional

Highlights

Furnished lanai

Air conditioning

Free cots/infant beds

Mini-fridge

Dining table

HDTV

Hypo-allergenic bedding

Pillow-top bed

31.4 sq m
Sleeps 3
1 King Bed

Classic Room

Highlights

Furnished lanai

Air conditioning

Free cots/infant beds

Mini-fridge

Dining table

HDTV

Hypo-allergenic bedding

Pillow-top bed

31.4 sq m
Sleeps 4
1 Single Bed

Classic Room, 2 Queen Beds

Good

Highlights

Furnished lanai

Air conditioning

Free cots/infant beds

Mini-fridge

Dining table

HDTV

Hypo-allergenic bedding

Pillow-top bed

31.4 sq m
Sleeps 4
2 Queen Beds

Room, 1 King Bed (Diamond Head Ocean View)

Highlights

Furnished lanai

Air conditioning

Free cots/infant beds

Mini-fridge

Dining table

HDTV

Hypo-allergenic bedding

Sofa bed - double

31.4 sq m
Ocean view
Sleeps 3
1 King Bed

Room, 1 King Bed, Bathtub Grab Bars (Diamond Head Ocean View)

Highlights

Furnished lanai

Air conditioning

Free cots/infant beds

Mini-fridge

Dining table

HDTV

Hypo-allergenic bedding

Pillow-top bed

31.4 sq m
Ocean view
Sleeps 3
1 King Bed

Room, 2 Queen Beds (Diamond Head Ocean View)

Highlights

Furnished lanai

Air conditioning

Free cots/infant beds

Mini-fridge

Dining table

HDTV

Hypo-allergenic bedding

Pillow-top bed

31.4 sq m
Ocean view
Sleeps 4
2 Queen Beds

Room, 1 King Bed, Oceanfront

Highlights

Furnished lanai

Air conditioning

Free cots/infant beds

Mini-fridge

Dining table

HDTV

Hypo-allergenic bedding

Sofa bed - double

31.4 sq m
Ocean view
Sleeps 3
1 King Bed

Room, 2 Queen Beds, Oceanfront

Highlights

Furnished lanai

Air conditioning

Free cots/infant beds

Mini-fridge

Dining table

HDTV

Hypo-allergenic bedding

Pillow-top bed

31.4 sq m
Ocean view
Sleeps 4
2 Queen Beds

Room, 1 King Bed, Partial Ocean View

Highlights

Furnished lanai

Air conditioning

Free cots/infant beds

Mini-fridge

Dining table

HDTV

Hypo-allergenic bedding

Sofa bed - double

31.4 sq m
Partial ocean view
Sleeps 3
1 King Bed

Room, 2 Queen Beds, Partial Ocean View

Exceptional

Highlights

Furnished lanai

Air conditioning

Free cots/infant beds

Mini-fridge

Dining table

HDTV

Hypo-allergenic bedding

Pillow-top bed

31.4 sq m
Partial ocean view
Sleeps 4
2 Queen Beds

Room, 1 King Bed (Waikiki Mountain View)

Highlights

Furnished lanai

Air conditioning

Free cots/infant beds

Mini-fridge

Dining table

HDTV

Hypo-allergenic bedding

Sofa bed - double

31.4 sq m
Mountain view
Sleeps 3
1 King Bed

Classic Room, 1 King Bed

Good

Highlights

Furnished lanai

Air conditioning

Free cots/infant beds

Mini-fridge

Dining table

HDTV

Hypo-allergenic bedding

Sofa bed - double

31.4 sq m
Sleeps 3
1 King Bed

About the area

Honolulu

A luxury stay in Honolulu awaits you at 'Alohilani Resort Waikiki Beach. Within steps you'll find Kuhio Beach Park and Duke Kahanamoku Statue. Highlights at this beachfront resort include 5 restaurants, an outdoor swimming pool and a poolside bar. .The buffet restaurant, Longboard Club Lounge, serves American cuisine and is open for breakfast. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site gym and outdoor tennis court. Added amenities include free Wi-Fi in public areas, a hot tub and a coffee shop/cafe. Buffet breakfast is available daily between 6:00 AM and 10:00 AM. There's also valet parking, along with the convenience of car rentals on site. .Sights within a 10-minute walk of this 5-property class Waikiki resort include International Market Place and Honolulu Zoo.

View more Resorts in Honolulu

What's nearby

Waikiki Beach - 2 min walk - 0.2 km
Kuhio Beach Park - 3 min walk - 0.3 km
International Market Place - 5 min walk - 0.5 km
Honolulu Zoo - 8 min walk - 0.8 km
Waikiki Beach Walk - 12 min walk - 1.0 km

Getting around

Hālaulani / Leeward Community College Station - 25 min drive
Honolulu, HI (HNL-Daniel K. Inouye Intl.) - 30 min drive

Restaurants

‪McDonald's - ‬1 min walk
‪Eggs 'n Things - ‬1 min walk
‪Musubi Cafe IYASUME - ‬3 min walk
‪Oahu Mexican Grill - ‬3 min walk
‪Kai Coffee - ‬1 min walk

About this property

'Alohilani Resort Waikiki Beach

Luxury resort on the beach, with outdoor pool

Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. After a day at the beach, enjoy amenities at 'Alohilani Resort Waikiki Beach such as an outdoor pool, an outdoor tennis court and a hot tub.

There are 5 restaurants on site, as well as a coffee shop/cafΘ and a nearby corner/local shop. You can enjoy a drink at the pool bar. A computer station is on site and WiFi is free in public spaces. This luxury resort also offers a fitness centre and a rooftop terrace. For a fee, parking is available.

This 5-star Honolulu resort is smoke free.

839 guestrooms or units

38 levels

2 buildings

5 dining venues

Built in 1971

Terrace on the roof

Beach lounge chairs

Towels for the beach

Umbrellas for the beach

Cabanas by the pool (surcharge)

Poolside lounge chairs

Umbrellas for the pool

Charging station for electric cars

Breakfast available (surcharge)

Dry cleaning

Self-service laundry

Front desk (24 hours)

Express check-out

Staff members are multilingual

Storage area for luggage

Tour and ticket information

Concierge

Wedding services available

Corner/local shop

Gift shop

Computer for guest use

On-site shopping

Bellhop

Lift

No smoking on site

Water dispenser

Coffee shop

Bar by the pool

'Alohilani Resort Waikiki Beach offers 839 accommodations with laptop-compatible safes and espresso makers. Rooms open to furnished lanais. Beds feature pillowtop mattresses. 50-inch flat-screen televisions come with premium cable channels and pay-per-view films.

Rooms have partially open bathrooms. Bathrooms include complimentary toiletries and hairdryers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Additionally, rooms include complimentary bottles of water and an iron/ironing board. Microwaves, hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

Awards and affiliations

Eco-certified property

This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

The property is a member of Preferred Hotels & Resorts.

Languages

Chinese (Mandarin), English, Japanese, Korean, Spanish

Similar properties

1 bedroom, premium bedding, in-room safe, desk

Pool
Hot tub
Spa
Pet-friendly

includes taxes & fees

24 Aug - 25 Aug

Property amenities

Internet

Available in all rooms: Free WiFi
In-room WiFi speed: 25+ Mbps
Available in some public areas: Free WiFi

Parking and transport

Electric car charging station on site
Height restrictions apply for on-site parking
Secured, covered parking on site (USD 50 per day)
Secured, covered valet parking on site (USD 65 per day; includes in/out privileges)

Food and drink

Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: USD 40 to 40 for adults and USD 20 to 20 for children
5 restaurants
A coffee shop/cafe
A poolside bar

Restaurants on site

Kai Coffee
Longboard Club Lounge
Momosan
Morimoto Asia
Swell Pool Bar Restaurant

Things to do

Designer stores
Fitness classes
Gym
Hot tub
Outdoor pool
Outdoor tennis court
Personal motorised watercraft
Pilates classes
Shopping
Yoga classes

Family friendly

Dining table
Free cot
Grocery/convenience store
Laundry facilities
Microwave on request
Mini-fridge
Outdoor pool
Rollaway/extra bed (surcharge)

Conveniences

24-hour front desk
ATM
Gift shop/newsstand
Grocery/convenience store
Laundry facilities
Luggage storage
Water dispenser

Guest services

Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Wedding services

Business services

Computer station

Outdoors

Beach loungers
Beach towels
Beach umbrellas
On the beach
Outdoor entertainment area
Outdoor furniture
Pool cabanas (surcharge)
Pool loungers
Pool umbrellas
Rooftop terrace

Spa

Massage
Spa services

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
Braille/raised signage
Lift
Thin carpet in room
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk

2 buildings
38 floors
Ballroom
Banquet hall
Built in 1971
Reception hall
Smoke-free property

Room amenities

Bedroom

Bedsheets provided
Free cot
Hypo-allergenic bedding
Pillowtop mattress
Rollaway/extra bed (surcharge)

Bathroom

Free toiletries
Hair dryer
Partially-open bathroom
Shampoo
Soap
Toilet paper
Toothbrush and toothpaste (on request)
Towels provided

Entertainment

50-inch flat-screen TV with premium cable channels
Pay films

Food and drink

Dining table
Electric kettle
Espresso maker
Free bottled water
Microwave on request
Mini-fridge

Air conditioning (climate-controlled)
Heating (climate-controlled)
Iron/ironing board
Laptop workspace
Laptop-compatible safe
LED lighting
Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight

Early check-in subject to availability

Early check-in is available for a fee

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before 11 AM

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

The property charges 2 per cent for credit card payments

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets: USD 100 per pet, per stay, plus a deposit of USD 100 per stay
Only dogs and cats are allowed

Children and extra beds

Children are welcome.

Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.

Rollaway/extra beds are available for USD 100 per day.

Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

Deposit: USD 50 per night
Utility fee: USD 2.00 per accommodation, per night
Resort fee: USD 63.70 per accommodation, per night

The resort fee includes:

Additional inclusions
Beach towels
Business centre/computer access
Concierge service
Fitness centre access
Fitness/yoga classes
Health club access
Housekeeping
In-room bottled water
In-room coffee
In-room safe
Phone calls
Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: approximately USD 40 to 40 for adults and USD 20 to 20 for children
Covered self-parking fee: USD 50 per day (in/out privileges)
Valet parking fee: USD 65 per day (in/out privileges)
Pet deposit: USD 100 per stay
Pet fee: USD 100 per pet, per stay
Service animals are exempt from fees
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
In-room microwave fee: USD 50 per stay
Rollaway bed fee: USD 100 per day
Credit card charges are subject to a surcharge of 2 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Tax ID - TA-114-954-4448-01

This property accepts credit cards; cash is not accepted

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a smoke detector

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The tax ID number is TA-114-954-4448-01. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector in all accommodation.

We should mention

Pool access available from 8 AM to 10:00 PM
Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Beach Pacific Hotel

Pacific Beach Honolulu

Alohilani Resort

Pacific Beach Hotel Honolulu

Pacific Beach

Hotel Pacific Beach

Pacific Beach Hotel At Waikiki

Pacific Beach Hotel Hawaii/Honolulu

Alohilani Waikiki Beach

Alohilani

Alohilani Resort Waikiki Beach

Pacific Beach Hotel

'alohilani Waikiki Honolulu

'Alohilani Resort Waikiki Beach Resort

'Alohilani Resort Waikiki Beach Honolulu

'Alohilani Resort Waikiki Beach Resort Honolulu

Frequently asked questions

What is the cancellation policy at 'Alohilani Resort Waikiki Beach?

'Alohilani Resort Waikiki Beach offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at 'Alohilani Resort Waikiki Beach?

As of 30 Jul 2025, prices found for a 1-night stay for 2 adults at 'Alohilani Resort Waikiki Beach on 25 Aug 2025 start from NZ$528.06, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at 'Alohilani Resort Waikiki Beach?

Yep, 'Alohilani Resort Waikiki Beach has a secured covered self car park with in/out privileges for USD 50 per day.

Are there any beaches close to 'Alohilani Resort Waikiki Beach?

Yep, 'Alohilani Resort Waikiki Beach is a short 2-minute walk from Waikiki Beach. Fun beach activities include snorkelling, scuba diving and waterskiing. You can also find boat tours.

Is there a spa on site at 'Alohilani Resort Waikiki Beach?

There's no onsite spa, but this property does offer services like massages.

Does 'Alohilani Resort Waikiki Beach have a pool?

Yep, and guests love it! 'Alohilani Resort Waikiki Beach has an outdoor pool. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella. The pool is open 8 AM to 10:00 PM.

What luxury perks are available at 'Alohilani Resort Waikiki Beach?

'Alohilani Resort Waikiki Beach features an outdoor pool, 1 hot tub and 5 restaurants. All guestrooms come with pillowtop beds and espresso makers.

What makes 'Alohilani Resort Waikiki Beach a romantic place to stay?

1 hot tub and ocean-view dining, as well as pillowtop beds and private lanais in the guestrooms, help set the scene for a romantic weekend at 'Alohilani Resort Waikiki Beach.

Is 'Alohilani Resort Waikiki Beach family-friendly?

You bet! With amenities such as a corner/local shop and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that 'Alohilani Resort Waikiki Beach is a hit with families.

Does 'Alohilani Resort Waikiki Beach serve breakfast?

You bet, buffet brekkie is served daily from 6:00 AM to 10:00 AM.

Is there a free airport shuttle available at 'Alohilani Resort Waikiki Beach?

No, 'Alohilani Resort Waikiki Beach does not offer an airport shuttle service.

Is there a bar or restaurant at 'Alohilani Resort Waikiki Beach?

Yep, they've got a poolside bar and 5 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at 'Alohilani Resort Waikiki Beach?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Is there a golf course on site at 'Alohilani Resort Waikiki Beach?

There isn't one on site, but Ala Wai Golf Course is a short 15-minute walk away.

'Alohilani Resort Waikiki Beach Reviews

8.4

Very good

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

10/10 Excellent

Janella

Travelled with group

21 May 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We were a group of 5 friends that booked 3 rooms. 1x Oceanfront Suite and 2x Ocean View Rooms. There are two towers. We were all located in the front beachside tower. Was a bit worried after reading some of the reviews BUT we were not disappointed at all and absolutely loved our stay here. Great hotel with a cool vibe, right across from the main beach. The pool area was really nice. They had some great DJs playing the day we arrived. We had the best time dancing to cool sounds and drinking cocktails. Beds were comfy, rooms were nice and clean and the views were amazing. All the staff we encountered from front desk, bar staff and room attendants, were all so friendly and helpful. We loved it all and wouldn’t hesitate to come back!

Stayed 9 nights in May 2025

10/10 Excellent

Shiva

1 May 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Gtr

Stayed 5 nights in Apr 2025

10/10 Excellent

Jennifer

1 May 2025

Stayed 2 nights in Apr 2025

8/10 Good

Tsz Kit, Fremont

Travelled with family and small children

1 May 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It was great to access to Waikiki beach.

Stayed 6 nights in Apr 2025

10/10 Excellent

Dmytro

30 Apr 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Hotel

Stayed 7 nights in Apr 2025

10/10 Excellent

Olga, Lima

30 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Nice location, amenities and services. Suggestion: provide a list with hotel activities in each room, for now you have to take picture at check in (( No VIP member option was offered to me during this stay.

Stayed 3 nights in Apr 2025

10/10 Excellent

Jasmine

29 Apr 2025

Stayed 6 nights in Apr 2025

10/10 Excellent

Jean

Travelled with family

29 Apr 2025

Liked: Cleanliness, staff & service, amenities

Housekeeping did a great job cleaning our room.Will recommend to others.

Stayed 11 nights in Apr 2025

8/10 Good

Nyla

Travelled with family, Travelled with group

29 Apr 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic location

Hotel was lovely. Clean, comfortable and convenient. We did have a problem with being overcharged at the pool restaurant. I recommend keeping track of your receipts to confirm totals at check out. The hotel never made it right with us. Which is disturbing and disappointing.

Stayed 5 nights in Jan 2025

10/10 Excellent

Pavel

29 Apr 2025

Stayed 14 nights in Apr 2025

6/10 Okay

Adam

29 Apr 2025

No where near 5 stars. Tiny bathrooms. Inconsistent stocking of room. Dirty carpets. Inadequate elevators (long waits).

Stayed 5 nights in Apr 2025

8/10 Good

Darryl

29 Apr 2025

Stayed 4 nights in Apr 2025

10/10 Excellent

Phet

29 Apr 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Love the location and everything about it

Stayed 4 nights in Apr 2025

10/10 Excellent

Verified traveller

Travelled with partner

28 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

so beautiful and easy - beaches right across the street …

Stayed 5 nights in Apr 2025

10/10 Excellent

jambria

28 Apr 2025

Stayed 4 nights in Apr 2025

10/10 Excellent

Verified traveller

Travelled with group

28 Apr 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dheneseeeee

Check in was amazing with Dhenesee. Thank you so much. The hotel is very clean.

Stayed 2 nights in Apr 2025

10/10 Excellent

Asusena Contreras

28 Apr 2025

Stayed 4 nights in Apr 2025

10/10 Excellent

Dhimitra

28 Apr 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 8 nights in Apr 2025

8/10 Good

Amanda

28 Apr 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay!

The room was great. The location was perfect. The pool water was very cloudy and the hot tub was slimy. The food at all the restaurants was incredible.

Stayed 6 nights in Apr 2025

4/10 Poor

Amir

Travelled with partner

28 Apr 2025

Disliked: Staff & service

Subject: Formal Complaint Regarding Poor Service During Stay I hope this message finds you well. I am writing to formally express my disappointment regarding several issues we experienced during our recent stay at your hotel. We expected a high standard of service, especially considering the rates we were paying, but unfortunately, our experience fell far short. Below are the details: ⸻ Front Desk Service: • We repeatedly called the front desk with no answer. • When requesting our vehicle, the front desk did not contact valet • We gave a 15-minute notice, but due to this delay, we were late to our scheduled activities Valet Service: • During the first two nights, there was no valet staff available to greet us or take our keys when returning at night. We had to track down someone ourselves despite paying $60 per day for valet services. • One valet attendant dropped our car off, left the door open, and walked away without confirming if it was our vehicle. I had to chase him down just to give him a tip, which frankly was undeserved given the poor service. Housekeeping and Guest Services: • I contacted cleaning services with simple questions, but the person answering was not knowledgeable and could not assist. • I was transferred to guest services, where I was informed that I should do my own laundry. Only after insisting did they mention a paid laundry service, which was not initially offered. • Housekeeping failed to replenish basic necessities such as body wash

Stayed 6 nights in Apr 2025

6/10 Okay

Sarvesh, Bellevue

Travelled with partner

27 Apr 2025

Liked: Cleanliness, property conditions & facilities

Con: Rooms were not ready. We had to compromise on lower floor. $100 credit was allotted but were allotted that twice and they only provided $100 credit once. Moreover, the check-in time at the reception is about 10 minutes average which is a long wait time even after providing early information. Even the concierge wait time for long. There were hidden fees such as resort fee which weren't mentioned on the expedia. Pro The hotel by itself is a great place to live. Extremely clean and hygienic. Staff, besides the long wait, was extremely friendly. Amenities were great, the view from the room was great, pool and facilities were great. Ample of parking space. We had overall good stay at the hotel.

Stayed 4 nights in Apr 2025

6/10 Okay

Roberto

Travelled with family

27 Apr 2025

Liked: Cleanliness, staff & service, amenities

Stayed 7 nights in Apr 2025

8/10 Good

Lukasz Pawel

27 Apr 2025

Liked: Cleanliness, amenities

Stayed 6 nights in Apr 2025

10/10 Excellent

Patric

27 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great great great

Stayed 4 nights in Apr 2025

10/10 Excellent

Mark

Travelled with family

27 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Outstanding location. Gorgeous views of the beach and Diamond Head. Staff was super friendly and really strived to serve and help. Lots of great restaurants connected to the hotel, but unfortunately, there is very little room service available. Maybe this is something in transition currently, but would have been nice if available. A few more elevators would be nice too, but that’s a pretty big ask. Overall, we really enjoyed staying there and would perhaps stay again.

Stayed 7 nights in Apr 2025

'Alohilani Resort Waikiki Beach

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View all photos for Classic Room, 2 Queen Beds, Bathtub Grab Bars

Classic Room, 2 Queen Beds, Bathtub Grab Bars

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Classic Room, 2 Queen Beds, Roll-in Shower

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Room, 2 Queen Beds (Waikiki Mountain View)

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Room, 1 King Bed, Roll-in Shower, Ocean View

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Room, 2 Queen Beds, Ocean View

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Room, 1 King Bed, Bathtub Grab Bars, Ocean View

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View all photos for Room, 1 King Bed, Ocean View

Room, 1 King Bed, Ocean View

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View all photos for Classic Room, 1 King Bed, Bathtub Grab Bars

Classic Room, 1 King Bed, Bathtub Grab Bars

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View all photos for Classic Room, 1 King Bed, Roll-in Shower

Classic Room, 1 King Bed, Roll-in Shower

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Classic Room

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View all photos for Classic Room, 2 Queen Beds

Classic Room, 2 Queen Beds

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View all photos for Room, 1 King Bed (Diamond Head Ocean View)

Room, 1 King Bed (Diamond Head Ocean View)

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View all photos for Room, 1 King Bed, Bathtub Grab Bars (Diamond Head Ocean View)

Room, 1 King Bed, Bathtub Grab Bars (Diamond Head Ocean View)

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View all photos for Room, 2 Queen Beds (Diamond Head Ocean View)

Room, 2 Queen Beds (Diamond Head Ocean View)

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Room, 1 King Bed, Oceanfront

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Room, 2 Queen Beds, Oceanfront

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Room, 1 King Bed, Partial Ocean View

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Room, 2 Queen Beds, Partial Ocean View

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View all photos for Room, 1 King Bed (Waikiki Mountain View)

Room, 1 King Bed (Waikiki Mountain View)

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View all photos for Classic Room, 1 King Bed

Classic Room, 1 King Bed

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'Alohilani Resort Waikiki Beach

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