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3.9 out of 5

"Property was very nice and staff were pleasant " More

By a verified traveller on Thu 27 Jul 2023

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Hotel Description

A family-friendly stay in Honolulu awaits you at 'Alohilani Resort Waikiki Beach. Within steps you'll find Kuhio Beach Park and Duke Kahanamoku Statue. Highlights at this beach resort include 5 restaurants, 2 outdoor swimming pools, and a full-service spa.

The buffet restaurant, Longboard Club Lounge, serves American cuisine and is open for breakfast. For a drink, you can stop by the resort's own poolside bar. Enjoy the gym, outdoor tennis court, kids' swimming pool, and pool cabanas. Added amenities include free WiFi in public areas, a 24-hour business center, and a coffee shop/cafe. Buffet breakfast is available on weekdays between 6:00 AM and 10 AM and on weekends between 8:00 AM and 10:00 AM. There's also valet parking, along with the convenience of car rentals on site.

Sights within a 10-minute walk of this Waikiki resort include International Market Place and Honolulu Zoo.

Room, 2 Queen Beds, Ocean View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
NZ$499* Per night/room 6 May - 7 May

Room, 2 Queen Beds, Partial Ocean View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Ocean View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Mountain View, Sea Facing

Bed Count 1 King Bed Maximum Occupancy 3 Max

Premier Room, 2 Queen Beds, Lanai, Oceanfront

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

'Alohilani Resort Waikiki Beach ratings based on 12 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for 'Alohilani Resort Waikiki Beach

Everyone (3) Couples (4) Family (5)
4 out of 5
Property was very nice and staff were pleasant

Posted by on 27 Jul. 2023

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Comment from Hotel Management

28 Jul. 2023 by Guest Services

Aloha Craig,Mahalo for choosing 'Alohilani for your recent stay in Honolulu. We are thrilled to hear that you enjoyed your stay at our beautiful hotel and found our staff to be exceptional. It was our pleasure to have you as our guest and we hope to have the opportunity to welcome you back again soon.Mahalo nui loa, Guest Services

4 out of 5

Posted by on 21 Mar. 2023

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Comment from Hotel Management

10 Apr. 2023 by Guest Services

Aloha Lisa, Mahalo for choosing 'Alohilani for your recent stay in Honolulu. We are delighted you enjoyed your stay with us and should your schedule permit, we would very much like to hear more about your experience. We look forward to welcoming you back when your travels bring you back to Waikiki.Mahalo nui loa,Guest Services

5 out of 5
Great spot stayed here twice now -only comment was parking attendants can be short with guests and not very understanding

Posted by on 12 Nov. 2022

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Comment from Hotel Management

19 Nov. 2022 by Guest Services

Aloha Michelle,Mahalo for staying with us. We're delighted to hear you liked our perfect location. However, we're sorry if we fell short of your expectations. The management has been informed about your feedback for future improvements. Once again, thank you for staying with us, and look forward to having you visit us again.Mahalo nui loa,Guest Services

5 out of 5
Location, staff, amenities and cleanliness was amazing! Great stay. Staff total stand out!

Posted by on 25 Oct. 2022

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Comment from Hotel Management

7 Nov. 2022 by Guest Services

Aloha Michelle Joanne,Mahalo for choosing 'Alohilani for your recent stay in Honolulu. We're glad you enjoyed our perfect location, cozy amenities, and cleanliness. We're also delighted to know that our Ohana was able to welcome you with much Aloha. We had a great time hosting you, and once again, thank you for staying with us. Mahalo nui loa, Guest Services

1 out of 5
Beware of the ACTUAL costs of staying at this hotel. The price is one thing but the "amenities" all come with a mandatory cost added which amounts to $50 more per day. This is in the "fine print" at the bottom of the Wotif page and I blame them as well. If this is a mandatory fee then it is part of the cost of the room - hiding it in this way is a dishonest attempt to maintain some form of price competitiveness in rates. Very disappointed to be handed this at the end of the trip.

Posted by on 28 Sep. 2022

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Comment from Hotel Management

4 Oct. 2022 by Guest Services

Aloha Cameron,Mahalo for choosing 'Alohilani for your recent stay in Honolulu. We greatly value your feedback and are sorry that you were not satisfied by your stay. The Resort Amenity Fee combines our most popular services for the convenience of guests and is part of all reservations. Please reach out to us directly so we can discuss your stay further. We look forward to the opportunity to host you again. Mahalo nui loa,Guest Services

2 out of 5

Posted by on 23 Sep. 2022

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5 out of 5
Fabulous hotel. Loved everything. Free classes in lei making and hula dancing made our stay perfect. The gentleman running the classes was so knowledgeable in hawaiian history and traditions.

Posted by on 21 Sep. 2022

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Comment from Hotel Management

27 Sep. 2022 by Guest Services

Aloha Sue, Mahalo for choosing 'Alohilani for your recent stay in Honolulu. We greatly value your feedback and are delighted to hear of your wonderful experience. It was a pleasure to host you. In the meantime, please feel free to reach out if we can be of any help in planning your next trip to Honolulu! Mahalo nui loa,Guest Services

2 out of 5
Go to another hotel! Positives: Location is central to Waikiki Nice pool Cons: Our bedsheets had blood on them. Housekeeping isn’t daily. Resort fee is high for the services provided. Front desk can’t be contacted via phone as they don’t answer. Front desk is dismissive when questioned about charges, room type, etc.

Posted by on 14 Sep. 2022

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4 out of 5
Loud music at the pool in afternoons a real pain. Not relaxing.

Posted by on 29 Aug. 2022

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Comment from Hotel Management

5 Sep. 2022 by Guest Services

Aloha Jonathan! Thank you for taking the time to complete our survey, your positive feedback is truly appreciated. We will share your concerns with the respected department in efforts to improve our service standards. We hope to be able to welcome you back soon! Thank you for choosing 'Alohilani Resort Waikiki Beach. Mahalo Nui Loa and A Hui Hou!

5 out of 5

Posted by on 21 Aug. 2022

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About the 'Alohilani Resort Waikiki Beach

Location 2490 Kalakaua Avenue, Honolulu, HI 96815

Property Features

'Alohilani Resort Waikiki Beach offers its guests a full-service spa, 2 outdoor swimming pools, an outdoor tennis court, and a fitness center. There are 5 restaurants on site, as well as a coffee shop/café and a grocery/convenience store. You can enjoy a drink at the pool bar. A computer station is on site and WiFi is free in public spaces. A 24-hour business center and meeting rooms are available. Event space at this resort measures 8525 square feet (792 square meters) and includes conference space. A children's pool, a rooftop terrace, and spa services are also featured at the family-friendly 'Alohilani Resort Waikiki Beach. Limited parking is available for a fee and is offered on a first-come, first-served basis.

  • 839 guestrooms or units
  • 38 levels
  • 2 buildings
  • 5 dining venues
  • Meeting rooms
  • 8525 sq ft of conference space
  • 792 sq m of conference space
  • Built in 1971
  • Terrace on the roof
  • Towels for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Water dispenser
  • Coffee shop
  • Bar by the pool

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 2
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Outdoor tennis courts - 1
  • Grocery/convenience store
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Refrigerator
  • Microwave (on request)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge) , Parking (limited spaces)

Transport

  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

'Alohilani Resort Waikiki Beach offers 839 accommodations with laptop-compatible safes and coffee/tea makers. Rooms open to furnished lanais. 50-inch flat-screen televisions come with premium cable channels. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Microwaves, change of towels, and change of bedsheets can be requested. Housekeeping is provided weekly.

  • Private lanai (furnished)
  • In-room dining
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave available
  • Coffee maker
  • Cribs (free)
  • Housekeeping (weekly)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Connecting rooms available
  • Wardrobe or closet
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 10 AM and on weekends from 8:00 AM to 10:00 AM.

Kai Coffee - Onsite coffee shop.

Longboard Club Lounge - Overlooking the ocean, this buffet restaurant specializes in American cuisine and serves breakfast and light fare. Guests can enjoy drinks at the bar. Open daily.

Swell Pool Bar Restaurant - This poolside restaurant specializes in American cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.

Momosan - This restaurant specializes in Asian cuisine and serves lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.

Morimoto Asia - Overlooking the ocean, this restaurant specializes in Japanese cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.

Room service is available.

Spa Services

  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 100.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 100 per pet, per stay, plus a deposit of USD 100 per stay
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Policies

This property collects an hourly fee for late check-out.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The tax ID number is TA-114-954-4448-01. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation.

  • Children stay free
  • Parking height restrictions apply
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Number of children who can stay for free – 2
  • State tax ID - TA-114-954-4448-01
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Children stay free - maximum age 17
  • Property is not currently implementing any enhanced cleaning measures
  • Property is not currently implementing any guest safety measures

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per night
  • Tourism fee: USD 5 per accommodation, per stay
  • Utility fee: USD 2.00 per accommodation, per night
  • Resort fee: USD 58.99 per accommodation, per night

The resort fee includes:

  • Additional inclusions
  • Beach towels
  • Business center/computer access
  • Concierge service
  • Fitness center access
  • Fitness/yoga classes
  • Health club access
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Phone calls
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 40–80 for adults, and USD 25–50 for children
  • Self parking fee: USD 48 per day (in/out privileges)
  • Valet parking fee: USD 55 per day (in/out privileges)
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping is available for an additional fee
  • In-room microwave fee: USD 50 per stay
  • Rollaway bed fee: USD 100.0 per night
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Beach Pacific Hotel
  • Pacific Beach Honolulu
  • Alohilani Resort
  • Pacific Beach Hotel Honolulu
  • Pacific Beach
  • Hotel Pacific Beach
  • Pacific Beach Hotel At Waikiki
  • Pacific Beach Hotel Hawaii/Honolulu
  • Alohilani Waikiki Beach
  • Alohilani
  • Alohilani Resort Waikiki Beach
  • Pacific Beach Hotel
  • 'alohilani Waikiki Honolulu
  • 'Alohilani Resort Waikiki Beach Resort
  • 'Alohilani Resort Waikiki Beach Honolulu
  • 'Alohilani Resort Waikiki Beach Resort Honolulu

You should know

  • Pool access available from 8 AM to midnight.
  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

The property is a member of Preferred Hotels & Resorts.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.