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Russ Hill Hotel

3.0 star property
Mediterranean hotel with 24-hour front desk and coffee shop/cafe

Photo gallery for Russ Hill Hotel

Lounge
Bar (on property)
Garden
View from property
Lounge

Reviews

6.0 out of 10

Popular amenities

  • Bar
  • 24/7 front desk
  • Room service
  • Parking available
  • Pet-friendly
The current price is NZ$116
includes taxes & fees
10 Oct - 11 Oct

Explore the area

View map
Charlwood, Gatwick, Horley, England, RH6 0EL
  • Place, Manor Royal Business Park
    ‪10 min drive‬
  • Place, K2 Crawley Leisure Center
    ‪13 min drive‬
  • Place, Tilgate Park
    ‪13 min drive‬
  • Airport, London (LGW-Gatwick)
    ‪10 min drive‬

Room options

Family Room

Highlights

Heating
TV
Hypo-allergenic bedding
Eco-friendly toiletries
Private bathroom
Shower/bath combination
Hairdryer
Eco-friendly cleaning supplies
  • 21 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Twin Room

Twin Room

Twin Room

Highlights

Heating
TV
Hypo-allergenic bedding
Eco-friendly toiletries
Private bathroom
Shower/bath combination
Hairdryer
Eco-friendly cleaning supplies
  • 13 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room

Family Room

Family Room

Highlights

Heating
TV
Hypo-allergenic bedding
Eco-friendly toiletries
Private bathroom
Shower/bath combination
Hairdryer
Eco-friendly cleaning supplies
  • 21 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

City Double Room

Highlights

Heating
TV
Hypo-allergenic bedding
Eco-friendly toiletries
Private bathroom
Shower/bath combination
Hairdryer
Eco-friendly cleaning supplies
  • Sleeps 2
  • 1 Double Bed

Executive Double Room

Highlights

Heating
TV
Hypo-allergenic bedding
Eco-friendly toiletries
Private bathroom
Shower/bath combination
Hairdryer
Eco-friendly cleaning supplies
  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room

Double Room

Double Room

Highlights

Heating
TV
Hypo-allergenic bedding
Eco-friendly toiletries
Private bathroom
Shower/bath combination
Hairdryer
Eco-friendly cleaning supplies
  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room

Single Room

Single Room

Highlights

Heating
TV
Hypo-allergenic bedding
Eco-friendly toiletries
Private bathroom
Shower/bath combination
Hairdryer
Eco-friendly cleaning supplies
  • 7 sq m
  • Sleeps 1
  • 1 Twin Bed

About the area

Horley

At Russ Hill Hotel, you'll be 4.8 km (3 mi) from Manor Royal Business Park and 10.7 km (6.7 mi) from K2 Crawley Leisure Center. Highlights at this Mediterranean hotel include a restaurant and in-room free WiFi. .The buffet restaurant, Ruspers Restaurant, is open for breakfast, lunch and dinner. At the hotel's own lounge bar, you can stop for a drink. Additionally, you'll find free Wi-Fi in public areas and a coffee shop/cafe. Each morning English breakfast is served between 7 AM and 9:30 AM. There's also the convenience of self parking. .Places within a 15-minute drive of this 3-property class Horley hotel include Tilgate Park and Hawth Theatre.

What's nearby

  • Manor Royal Business Park - 10 min drive - 9.0 km
  • K2 Crawley Leisure Center - 13 min drive - 11.7 km
  • Tilgate Park - 13 min drive - 12.0 km
  • Hawth Theatre - 14 min drive - 10.7 km
  • Tulley's Farm - 16 min drive - 17.0 km

Getting around

  • Ifield Station - 9 min drive
  • Gatwick Airport (LGW) - 17 min drive

Restaurants

  • ‪West Green Fish Bar - ‬10 min drive
  • ‪Costa Coffee - ‬9 min drive
  • ‪The Plough Inn - ‬8 min drive
  • ‪The Flyingpan - ‬12 min drive
  • ‪The Surrey Oaks - ‬7 min drive

About this property

Russ Hill Hotel

Mediterranean hotel with 24-hour front desk and coffee shop/cafe
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Russ Hill Hotel also features a garden, a fireplace in the lobby, and room service (during limited hours). For a fee, parking is available.

This Mediterranean Horley hotel is smoke free.

  • 1 building
  • 190 guestrooms or units
  • 2 levels
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Garden
  • Fireplace in lobby
  • Television in lobby
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue
Russ Hill Hotel offers 190 accommodations with a safe and coffee/tea makers. Televisions come with digital channels.

Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. This Horley hotel provides complimentary wireless Internet access. Hypo-allergenic bedding, an iron/ironing board and change of towels can be requested. Housekeeping is provided once per stay.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Uncovered parking on site (GBP 5 per day)
  • RV/bus/lorry parking (surcharge) on site

Food and drink

  • Daily English breakfast available 7 AM to 9:30 AM for a fee: GBP 10.50 for adults and GBP 5.25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Ruspers Restaurant
  • The Garden Lounge Bar

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (once per stay)

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (107 centimetre wide door)
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Thin carpet in room
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 2 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Communal living room
  • Comprehensive food waste policy
  • Fireplace in lobby
  • Mediterranean architecture
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch TV with digital channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 10 per pet (varies based on length of stay)
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for GBP 10.0 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 10.50 for adults and from GBP 5.25 for children
  • Uncovered self-parking fee: GBP 5 per day
  • Pet fee: GBP 10 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, Eurocard, Barclaycard and debit cards. Cash is not accepted. 

We should mention

  • Up to 2 children aged 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Russ Hill Horley
Russ Hill Hotel Horley
Hotel Russ Hill
Russ Hill Hotel Hotel
Russ Hill Hotel Horley
Russ Hill Hotel Hotel Horley

Frequently asked questions

What is the cancellation policy at Russ Hill Hotel?

Russ Hill Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Russ Hill Hotel?

As of 30 Sept 2025, prices found for a 1-night stay for 2 adults at Russ Hill Hotel on 10 Oct 2025 start from NZ$116.46, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Russ Hill Hotel?

Yep, Russ Hill Hotel has an uncovered self car park for GBP 5 per day.

Does Russ Hill Hotel serve breakfast?

Yep, English breakfast is offered daily between 7 AM and 9:30 AM.

Is there a free airport shuttle available at Russ Hill Hotel?

No, Russ Hill Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Russ Hill Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Russ Hill Hotel?

Check-in begins at 3:00 PM. Check-out time is 10:00 AM.

Russ Hill Hotel Reviews

Reviews

6.0
Rating 10 - Excellent. 129 out of 1016 reviews
Rating 8 - Good. 239 out of 1016 reviews
Rating 6 - Okay. 270 out of 1016 reviews
Rating 4 - Poor. 193 out of 1016 reviews
Rating 2 - Terrible. 185 out of 1016 reviews

6.6/10

Cleanliness

6.6/10

Staff & service

6.4/10

Amenities

5.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

Gerry

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Great stay

Great stay however the fire alarm went off at 5am on Saturday scaring my kids and there was no clear Fire Marshall telling us what was going on. I had to go into reception to find out
Stayed 2 nights in Jun 2025

2/10 Terrible

Helen

Liked: Cleanliness
Disliked: Property conditions & facilities
Be careful as the transfer to the airport is not free , you have to make your own way and it cost £25-30 each way!
Stayed 1 night in May 2025

8/10 Good

Steven

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall ok to good

Check in was a little long. Service from barman and restaurant staff was good. Fast fresh food, nicely cooked. I did notice a tray with glasses and rubbish left in the corridor for over a day
Stayed 2 nights in Jun 2025

6/10 Okay

Chloe

Liked: Staff & service
Disliked: Property conditions & facilities
Very basic accommodation in a building that could use some investment but it’s clean, the staff are friendly and helpful and it was exactly what I needed it to be in terms of convenience for the airport. If you’re staying more than one night, you need to be ok with plane noise.
Stayed 1 night in Jun 2025

2/10 Terrible

James

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Jun 2025

6/10 Okay

Babatunde

Disliked: Amenities
The bed wa rather small to be called a double bed as advertised. The bathroom space is too confined.
Stayed 1 night in Jun 2025

10/10 Excellent

Roger

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Convenient to airport and taxi recommendation
Stayed 1 night in Jun 2025

2/10 Terrible

Ryan

Travelled with partner
Worst night sleep ever, bed was terrible, hardly slept
Stayed 1 night in Jun 2025

10/10 Excellent

Dominic

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very happy to return 😊
Stayed 1 night in Jun 2025

10/10 Excellent

Kudzai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing good reception
Stayed 1 night in Jun 2025

8/10 Good

Chris

Stayed 1 night in Jun 2025

8/10 Good

Robert

Liked: Cleanliness, property conditions & facilities
Pros. Plenty of free parking, clean, restaurant and bar, friendly staff. Cons. Plane noise, room with coach parked immediately outside of room window.
Stayed 2 nights in Jun 2025

10/10 Excellent

Anthony

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome

Brilliant all round experience. Hazel on reception was an absolute legend!!
Stayed 1 night in Jun 2025

10/10 Excellent

Anthony

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Superb!!

Amazing experience in every capacity.
Stayed 1 night in Jun 2025

6/10 Okay

Michelle

Liked: Cleanliness, staff & service
A very nice hotel. However, the dog area seems to be fenced off and located in a sort of garden area. You sleep in a sort of garden hut, where the outside light shines into the room all night, and the bed was extremely uncomfortable; every single spring poked into your body. But it was very clean. An absolute plus, and quiet. Nice restaurant But too expensive for that.
Stayed 1 night in May 2025

6/10 Okay

Jeet

Disliked: Property conditions & facilities
Overall the average stuff
Stayed 1 night in May 2025

6/10 Okay

Chris

Liked: Cleanliness, room comfort

Basic but OK

Basic room at basic price. No beside cabinet even though plenty of room and no mirror in bedroom. Bed was comfortable.
Stayed 1 night in May 2025

2/10 Terrible

Imanda

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We were put in a room with no window. Was extremely small and stifling. You get what you pay for. Breakfast very disappointing with unbearable loud music playing early in the morning .
Stayed 1 night in May 2025

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Stephen

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in May 2025

4/10 Poor

Karen

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Needs new mattresses had very little sleep as very hard mattress we had dinner in bar area that wasn’t very good either was frozen food to microwave to plate staff are lovely though.
Stayed 1 night in Apr 2025

8/10 Good

Soraya

Travelled with family
Liked: Staff & service
Easy to check in and out.
Stayed 1 night in Apr 2025

8/10 Good

Michelle

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2025

8/10 Good

Alexander

Travelled with family
Liked: Cleanliness
Disliked: Room comfort
Beds hard and pillows very firm so not a great sleep. Clean rooms and reception areas
Stayed 1 night in Apr 2025