Metro Hospitality Group - accommodation in Kensington
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Metro Hospitality Group Accommodation in Kensington
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Wotif Verified Review
5 / 5
Beautiful hotel. Had the best view from our room. We dined at the restaurant upstairs and it was delicious. Room service was so good! Probably the best room service I have ever had. Pool was perfect temperature, and so relaxing with spa zen music playing through the speakers. Comfy bed. Only fault was the water was green when we went to fill up the bath… so we didn’t use the bath. But overall we loved it. Cleaning staff and breakfast staff were super friendly. A lady that works in the bar upstairs was really rude :) .. we were next in line for the harbour view table and when we asked she said no I’m giving it to the people next to you… even though they arrived after us. That was the only fault of the whole hotel :)
Hopefully she gets better customer service experience.
A verified traveller stayed at Shangri-La Sydney
Posted 3 days ago
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