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2.7 out of 5
See all 3 wotif Reviews

"Room service not up to what I expect from a 5 star property. Impressive lobby area, our room was large with great view of HK harbour. Room probably ... " More

By a verified traveller on Sun 21 Apr 2019

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Deluxe Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max
NZ$324* Per night/room 25 Apr. - 26 Apr.

Horizon Club Deluxe Twin Room with Club Lounge Access

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Horizon Club Deluxe Harbour View Twin Room with Club Lounge Access

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Horizon Club Deluxe King Room with Club Lounge Access

Bed Count 1 King Bed Maximum Occupancy 3 Max

Horizon Club Deluxe Harbour View King Room with Club Lounge Access

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Harbour View King Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Kowloon Shangri-La, Hong Kong ratings based on 3 Verified Reviews

Review Summary
2.7 out of 5 2.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 2.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Kowloon Shangri-La, Hong Kong

Everyone (1) Couples (1)
1 out of 5
Wotif screwed up this booking and failed to respond to any communication. Abysmal service Wotif, I’ll never book with them again!!!!

Posted by , from Melbourne on 10 Jul. 2020

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Comment from Hotel Management

26 Aug. 2020 by Kowloon Shangri-La Management

Dear Guest, Thank you very much for taking the time to share your feedback with us. We truly value your comments and will be in touch very soon. Kind regards,

4 out of 5

Posted by on 12 Jul. 2019

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Comment from Hotel Management

17 Jul. 2019 by Conor Hadlington, Resident Manager

Thank you for leaving us a rating. We all cannot wait to welcome you back real soon. Best regards, Conor Hadlington, Resident Manager

3 out of 5
Room service not up to what I expect from a 5 star property. Impressive lobby area, our room was large with great view of HK harbour. Room probably needs updating.

Posted by on 21 Apr. 2019

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Comment from Hotel Management

9 May 2019 by Conor Hadlington, Resident Manager

Thank you very much for your compliments and comments regarding your recent stay with us. We all appreciate your kind support and hope to welcome you back in the near future. Best regards, Conor Hadlington, Resident Manager

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.