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4.7 out of 5

"We had a typhoon during our stay and staff were excellent in keeping us updated, they were concerned about our safety, and keptfoyer immaculate " More

By a verified traveller on Fri 25 Aug 2017

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Hotel Description

A luxury stay in the heart of Kowloon awaits you at Kowloon Shangri-La, Hong Kong. Within a short 5-minute stroll, you'll find Tsim Sha Tsui Promenade and K11 Shopping Mall. Highlights at this family-friendly hotel include 5 restaurants, a full-service spa and an indoor swimming pool.

All 688 rooms feature free WiFi, free wired Internet and satellite TV. Premium linens welcome you to a good night's rest, and other nice touches include bathrobes and slippers. 24-hour room service, coffee/tea makers and in-room childcare are also available.

A day of pampering at Health Club can include massages, body wraps and aromatherapy. The restaurant, Angelini, serves Italian cuisine and is open for lunch and dinner. The hotel's own bar/lounge is a nice place to enjoy a drink. Enjoy the health club and sauna. Business amenities include a meeting room, a business centre and limo/town car service. Other amenities include free WiFi in public areas, a coffee shop/café and coffee/tea in a common area. Each morning buffet breakfast is served between 6:30 AM and 10:30 AM. There's also valet parking, along with the convenience of a free area shuttle.

Places within a 15-minute walk of this 5-star Tsim Sha Tsui hotel include Kowloon Mosque and Islamic Centre and Hong Kong Cultural Centre.

Deluxe King Room

Bed Count 1 King Bed Maximum Occupancy 3 Max
NZ$208* Per night/room 11 Nov. - 12 Nov.

Horizon Club Deluxe Twin Room with Club Lounge Access

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Horizon Club Deluxe Harbour View Twin Room with Club Lounge Access

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Horizon Club Deluxe King Room with Club Lounge Access

Bed Count 1 King Bed Maximum Occupancy 3 Max

Horizon Club Deluxe Harbour View King Room with Club Lounge Access

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Harbour View King Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Kowloon Shangri-La, Hong Kong ratings based on 14 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Kowloon Shangri-La, Hong Kong

Everyone (9) Couples (4) Family (1)
4 out of 5

Posted by on 12 Jul. 2019

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Comment from Hotel Management

17 Jul. 2019 by Conor Hadlington, Resident Manager

Thank you for leaving us a rating. We all cannot wait to welcome you back real soon. Best regards, Conor Hadlington, Resident Manager

3 out of 5
Room service not up to what I expect from a 5 star property. Impressive lobby area, our room was large with great view of HK harbour. Room probably needs updating.

Posted by on 21 Apr. 2019

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Comment from Hotel Management

9 May 2019 by Conor Hadlington, Resident Manager

Thank you very much for your compliments and comments regarding your recent stay with us. We all appreciate your kind support and hope to welcome you back in the near future. Best regards, Conor Hadlington, Resident Manager

5 out of 5

Excellent hotel near causeway

Pros: Like everything, the location, friendly staff, the lunch buffet .. we have no complaints
Cons: Nothing
Location: We stayed indoors during the typhoon
We had a typhoon during our stay and staff were excellent in keeping us updated, they were concerned about our safety, and keptfoyer immaculate

Posted by , from geelong Australia on 25 Aug. 2017

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Comment from Hotel Management

28 Aug. 2017 by Philip Dewar, General Manager

Dear Christine, thank you very much for your kind words - we are indeed pleased that you had a great stay despite the weather condition. We all hope to welcome you back to our world of hospitality real soon. Best, Philip Dewar, General Manager

5 out of 5

Best place to Stay in Kowloon.

Very good service, clean comfortable room & all round terrific experience!!

Posted by on 28 Aug. 2016

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Comment from Hotel Management

31 Aug. 2016 by Ulf Bremer, General Manager

Thank you Ted for your nice compliments! We are more than pleased to hear about your fantastic stay, and we cannot wait to welcome you back real soon. Best regards, Ulf Bremer, General Manager

5 out of 5
Pros: Spacious room

Posted by , from Australia - QLD - Gold Coast on 16 Dec. 2014

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5 out of 5

Posted by , from Australia - VIC - Melbourne on 18 Jul. 2013

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5 out of 5
Pros: Extremely friendly staff . Great view of Hong Kong from the room.
Cons: None
Facilities: Outstanding; Service: Outstanding; Cleanliness: Immaculate; Received cake on my birthday from staff -how special is that.

Posted by , from Australia - WA - Fremantle on 15 Jul. 2013

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5 out of 5
Pros: Traditional chinese main lobby Ambience
Facilities: Above average; Value: Great deal; Service: Go the extra mile;

Posted by , from Australia - WA - Fremantle on 4 May 2013

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5 out of 5
Pros: Service

Posted by , from Australia - VIC - Melbourne on 23 Dec. 2012

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5 out of 5
Pros: Size of room
Location: Just right
Facilities: Modern, Above average; Value: Affordable; Service: Professional;

Posted by , from Australia - QLD - Brisbane on 21 Dec. 2012

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About the Kowloon Shangri-La, Hong Kong

Location 64 Mody Road, Kowloon,

Property Features

Kowloon Shangri-La, Hong Kong offers its guests a full-service spa, an indoor pool, and a health club. There are 5 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. A business centre, a limo/town car service, and a meeting room are available. A sauna, spa services, and tour or ticket assistance are also featured at the luxury Kowloon Shangri-La, Hong Kong. Parking is available for a fee. Smoking is allowed in designated areas at this 5-star Kowloon hotel.

  • 1 building
  • 688 guestrooms or units
  • 21 levels
  • 5 dining venues
  • Built in 1981
  • Bar or lounge
  • Coffee shop
  • Childcare (surcharge)
  • Business facilities
  • 1 conference room
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Beauty salon
  • Newspapers in lobby (free)
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Free area shuttle
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Valet parking (surcharge)

Transport

  • Train station: Hong Kong East Tsim Sha Tsui Station (1 km / 0.6 mi)
  • Property shuttles: Free area shuttle; airport shuttle
  • Parking: Valet parking available for a surcharge

Room Amenities

Kowloon Shangri-La, Hong Kong offers 688 forms of air-conditioned accommodation with a safe and complimentary bottles of water. Beds feature premium bedding. Televisions come with satellite channels and pay-per-view films. Bathrooms include a bath and shower, a complimentary bathrobe, complimentary slippers and complimentary toiletries. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

  • In-room dining (24 hours)
  • Satellite channels
  • Films for purchase
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Bathtub or shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Local calls (free)
  • Childcare in room (surcharge)
  • Hairdryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.

Angelini – Overlooking the ocean, this restaurant specialises in Italian cuisine and serves lunch and dinner.

Cafe Kool – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner. A children's menu is available.

Deli Kool – This delicatessen serves breakfast, lunch and dinner.

Nadaman – This restaurant specialises in Japanese cuisine and serves lunch and dinner.

Shang Palace – This restaurant specialises in Chinese cuisine and serves lunch and dinner. 2-star Michelin rating.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool, a health club and a sauna.

Spa Services

  • Sauna in spa
  • Minimum age to access spa is 18
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is 18

Special check-in instructions:

Guests who book breakfast-inclusive rate plans will receive breakfast for 2 adults and up to 2 children age 5 and younger. Additional children under age 5 and children 6-11 years old will receive 50% off the adult buffet breakfast price.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for HKD 500.0 per night.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Debit cards not accepted
  • Number of children who can stay for free – 2

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: HKD 275 per person (approximately)
  • Valet parking fee: HKD 550 per night
  • Rollaway bed fee: HKD 500.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Kowloon Hong Kong Shangri-La
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You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
url importing https://www.wotif.co.nz/Kowloon-Hotels-Kowloon-Shangri-La,-Hong-Kong.h21454-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.