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Ramada Grand Tsim Sha Tsui (Former Ramada Hong Kong Grand Tsim Sha Tsui)

3.5 star property
Hotel with a restaurant, near Victoria Harbour

Photo gallery for Ramada Grand Tsim Sha Tsui (Former Ramada Hong Kong Grand Tsim Sha Tsui)

Premium Room
Restaurant
Lobby
Front of property
Interior

Reviews

6.8 out of 10

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Breakfast available
  • Business services

Explore the area

View map
23 Austin Avenue, Tsimshatsui, Kowloon
  • Place, Kowloon Park
    ‪5 min walk‬
  • Place, K11 Art Mall
    ‪8 min walk‬
  • Place, Harbour City
    ‪12 min walk‬
  • Airport, Hong Kong (HKG-Hong Kong Intl.)
    ‪28 min drive‬

Room options

View all photos for Premium Room

Premium Room

Premium Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Private bathroom
Hairdryer
Minibar
Electric kettle
Daily housekeeping
  • City view
  • 26 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room Double/Twin

Standard Room Double/Twin

Standard Room Double/Twin

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Private bathroom
Hairdryer
Minibar
Electric kettle
  • City view
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Deluxe Double or Twin Room

Minibar, in-room safe, soundproofing, free WiFi

Deluxe Double or Twin Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Private bathroom
Hairdryer
Minibar
Electric kettle
Daily housekeeping
  • City view
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Triple Room

Triple Room

Triple Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Private bathroom
Hairdryer
Minibar
Electric kettle
Daily housekeeping
  • Sleeps 3
  • 3 Single Beds

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About the area

Kowloon

At Ramada Grand Tsim Sha Tsui (Former Ramada Hong Kong Grand Tsim Sha Tsui) you'll be within a 30-minute stroll of Victoria Harbour and Ladies' Market. Highlights at this hotel include a restaurant and in-room free WiFi. .This hotel has free WiFi in public areas, a fitness centre and concierge services. Additionally, you'll find a 24-hour front desk, luggage storage and a lift. Full breakfast is available daily between 7:00 AM and 10:00 AM. .With a stay at this 3.5-property class Tsim Sha Tsui hotel, you'll be 3.1 km (1.9 mi) from Hong Kong Convention and Exhibition Centre and 3.8 km (2.3 mi) from Lan Kwai Fong.

What's nearby

  • Knutsford Terrace - 3 min walk - 0.3 km
  • Kowloon Park - 5 min walk - 0.4 km
  • K11 Art Mall - 8 min walk - 0.7 km
  • Tsim Sha Tsui Promenade - 8 min walk - 0.7 km
  • Harbour City - 12 min walk - 0.9 km

Getting around

  • Whampoa Station - 2 min drive
  • Hong Kong Jordan Station - 7 min walk
  • Hong Kong International Airport (HKG) - 30 min drive

Restaurants

  • ‪Peking Dumpling Shop 北京水餃店 - ‬2 min walk
  • ‪Avenue Pub & Restaurant 小路吧 - ‬2 min walk
  • ‪Lan Heung Noodles 蘭香麵家 - ‬2 min walk
  • ‪Hyc Bar & Lounge - ‬5 min walk
  • ‪Fairyland - ‬1 min walk

About this property

Ramada Grand Tsim Sha Tsui (Former Ramada Hong Kong Grand Tsim Sha Tsui)

Hotel with a restaurant, near Victoria Harbour
There's a restaurant on site. Public spaces have free WiFi. A fitness centre, a vending machine, and tour/ticket assistance are also featured at Ramada Grand Tsim Sha Tsui (Former Ramada Hong Kong Grand Tsim Sha Tsui).

Smoking is allowed in designated areas at this 3.5-star Kowloon hotel.

  • 1 building
  • 396 guestrooms or units
  • 29 levels
  • Conference rooms
  • Built in 2012
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • On-site shopping
  • Lift
  • Smoking in designated areas
  • Dining venue
Ramada Grand Tsim Sha Tsui (Former Ramada Hong Kong Grand Tsim Sha Tsui) offers 396 accommodations with minibars and a safe. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower, slippers and hairdryers.

This Kowloon hotel provides complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Housekeeping is provided on a daily basis.

Similar properties

Property entrance
Best Western Plus Tsim Sha Tsui
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
3.2 out of 5, 1,003 reviews
The price is NZ$96
includes taxes & fees
23 Feb - 24 Feb
Best Western Plus Tsim Sha Tsui

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: HKD 77 for adults and HKD 77 for children
  • A restaurant

Things to do

  • Gym
  • Shopping

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 29 floors
  • Banquet hall
  • Built in 2012
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with premium channels

Food and drink

  • Electric kettle
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 5:30 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 5:30 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
The primary reservation holder must provide names of all guests at the time of booking. Name changes are not permitted on reservations.
Disposable personal items, such as toothbrushes, mineral water, shower cap, shaver, and comb are available for purchase through a vending machine on the 2nd floor.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately HKD 77 for adults and from HKD 77 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express, JCB International, Union Pay and cash.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files and shoe mitts.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Best Western Grand
Best Western Grand Hotel
Best Western Grand Hotel Kowloon
Best Western Grand Kowloon
Best Western Hotel Grand
Grand Hotel Best Western
Best Western Grand Hotel Hong Kong Kowloon
Best Western Grand Hotel Hong Kong
Best Western Grand Hong Kong Kowloon
Best Western Grand Hong Kong
Best Western Grand Hotel Hong Kong
Ramada Hong Kong Grand Tsim Sha Tsui
Ramada Hong Kong Grand (Former Best Western Grand Hotel)

Frequently asked questions

What is the cancellation policy at Ramada Grand Tsim Sha Tsui (Former Ramada Hong Kong Grand Tsim Sha Tsui)?

Ramada Grand Tsim Sha Tsui (Former Ramada Hong Kong Grand Tsim Sha Tsui) offers free cancellation on select room rates. Check out the cancellation policy for more info.

Are there any beaches close to Ramada Grand Tsim Sha Tsui (Former Ramada Hong Kong Grand Tsim Sha Tsui)?

The closest beach to Ramada Grand Tsim Sha Tsui (Former Ramada Hong Kong Grand Tsim Sha Tsui) is Hung Hom Promenade (1.4 km).

Does Ramada Grand Tsim Sha Tsui (Former Ramada Hong Kong Grand Tsim Sha Tsui) serve breakfast?

Yeah, full breakfast is on offer daily from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at Ramada Grand Tsim Sha Tsui (Former Ramada Hong Kong Grand Tsim Sha Tsui)?

No, Ramada Grand Tsim Sha Tsui (Former Ramada Hong Kong Grand Tsim Sha Tsui) does not offer an airport shuttle service.

Is there a bar or restaurant at Ramada Grand Tsim Sha Tsui (Former Ramada Hong Kong Grand Tsim Sha Tsui)?

Yep, you can grab a meal at Ramada Grand Tsim Sha Tsui (Former Ramada Hong Kong Grand Tsim Sha Tsui)'s onsite restaurant.

What time are check-in & check-out at Ramada Grand Tsim Sha Tsui (Former Ramada Hong Kong Grand Tsim Sha Tsui)?

Check-in begins at 2:00 PM. Check-out time is 11 AM.

Are pets allowed at Ramada Grand Tsim Sha Tsui (Former Ramada Hong Kong Grand Tsim Sha Tsui)?

No, pets are not allowed.

Ramada Grand Tsim Sha Tsui (Former Ramada Hong Kong Grand Tsim Sha Tsui) Reviews

Reviews

6.8
Rating 10 - Excellent. 189 out of 1002 reviews
Rating 8 - Good. 294 out of 1002 reviews
Rating 6 - Okay. 275 out of 1002 reviews
Rating 4 - Poor. 149 out of 1002 reviews
Rating 2 - Terrible. 95 out of 1002 reviews

6.8/10

Cleanliness

7.0/10

Staff & service

6.2/10

Amenities

6.4/10

Property conditions & facilities

Reviews

8/10 Good

Dora

Travelled with partner
Room is dated and small so had to pay extra to upgrade to a bigger room. Front desk staff very courteous and helpful with my IT problems.
Stayed 3 nights in Nov 2025

4/10 Poor

Yolanda

Stayed 1 night in Nov 2025

6/10 Okay

Grace Fung, Calgary

Liked: Staff & service
The room is very small and the location is only is the only good thing
Stayed 3 nights in Oct 2025

6/10 Okay

Srzu

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Our stay was good interms of location, however we had few issues with the stay. We had to constantly speak with the receptionist as even after 4/5 days of stay there our bed sheets weren’t changed. Shower gel and shampoo weren’t filled up so had ask them for things to be done constantly. I believe that it should have been checked by housekeeping. Instead of us having to ask for it constantly.
Stayed 25 nights in Oct 2025

10/10 Excellent

Christopher Adrian

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great location
Stayed 4 nights in Oct 2025

2/10 Terrible

Linda Kit Yee

Disliked: Cleanliness, property conditions & facilities
Front desk were rude. They will not honor the reserve now and pay at the desk policy even thought it is cleared stated that it’s an option. They make you pay more in person when you arrive. Definitely DO NOT GO! Plenty of other option in Hong Kong.
Stayed 4 nights in Oct 2025

10/10 Excellent

Joyce

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hard beds, small rooms and bathrooms, musty smell
Stayed 4 nights in Oct 2025

8/10 Good

Chi

Stayed 3 nights in Oct 2025

2/10 Terrible

Abubakar

Disliked: Cleanliness, staff & service
The room had spiderwebs and dust, we booked single king size bed & they confirmed our booking but they ended up giving us twin bed which was hard &uncomfortable room .room was small also the toilets .we stayed for 2 night didn't clean the room , the stuffs are not healpful nor friendly . We are disappointed for sure
Stayed 2 nights in Oct 2025

6/10 Okay

Manfai

Travelled with family
Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Sep 2025

8/10 Good

Steven

Business traveller
Shops and restaurants nearby.
Stayed 1 night in Oct 2025

4/10 Poor

Joan

Disliked: Cleanliness, room comfort
Convenient location but completely rundown. Dirty towels in room at check-in, and when I tried to call room service for fresh towels no one answered. It was only an overnight stay thus my husband and I didn't bother complaining. But definitely won't be returning.
Stayed 1 night in Aug 2025

4/10 Poor

nampo

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Hongkong hotels tend to be small in general I understand .This room I was in had three single beds but hardly any room for their luggage.
Stayed 1 night in Sep 2025

6/10 Okay

Amin

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

8/10 Good

Hiu Fai

It’s very convenient but the bathroom is a bit small
Stayed 3 nights in Aug 2025

8/10 Good

David

Liked: Staff & service, property conditions & facilities, room comfort

Nice and Relaxing

Nice hotel good customer service and close to everything. Great location
Stayed 14 nights in Aug 2025

4/10 Poor

Kam

Stayed 1 night in Aug 2025

10/10 Excellent

Evangeline

Stayed 2 nights in Jul 2025

6/10 Okay

GEDE

The location is very good
Stayed 6 nights in Aug 2025

8/10 Good

Wai Man, Bellevue

Travelled with family
Liked: Staff & service
About 7 minutes walk from Jordan MTR so it is still convenient for transportation. Hotel is a little bit dated but it is clean. Staff and the cleaning ladies are super friendly.
Stayed 12 nights in Jul 2025

8/10 Good

Stephen, Burnaby

Stayed 4 nights in Jul 2025

4/10 Poor

Sabrina

Travelled with family
Disliked: Cleanliness, amenities
I like the location of the hotel, which is really convenient for everything. The price is also very good for a 4 stars hotel. However, I'm not satisfied for below:- - "Fitness center" only offers few equipments located outdoor close to street. It's not really useful in HK which weather is humid & always > 30C° in summer. - Bed linens were not changed for > 1 week long stay. Was told it's supposed to be changed every few days. It's changed only after requested. - Suspected the room has bed bugs. My daughter had serious bug bites on both legs & I had few on legs & arms. No new bites after changed room. However, the itchiness had lasted for ~ 1 week and the marks have still not gone.
Stayed 14 nights in Jun 2025

2/10 Terrible

Don

Disliked: Property conditions & facilities
The Ramada is prominent in the US. We expected a room that was at least adequate, but it was not. It was too small, and cramped. The bathroom was way too small. Later they showed us a different room that was larger but not what we would like. it was a waste of money.
Stayed 8 nights in Jun 2025

6/10 Okay

Foroogh

It was near to
Stayed 3 nights in Jul 2025

6/10 Okay

william

Business traveller, Travelled with family
Disliked: Property conditions & facilities
Room is pretty small for a deluxe room .there is no place to accommodate luggage .bathrooms is so small just allow one person to standing up. Location is convenient to access MTR station and variety choice of restaurants nearby.
Stayed 8 nights in Jun 2025