Firstly, what I have request by online, totally not match with what I got at front desk. Staff have zero knowledge and cannot confirm my booking.
Second, when i got enter the room theres only have one bed. Already request for extra bed in online and pay for extra charge. The staff have no idea what happen.
I need to walk to the front desk request what I've alreay book in system. The staff only give me one single mattress, one pillow and I need to setup by myself.
The reason, NO STAFF ALL SLEEP. Are u kidding me?!