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Smile Hotel USJ

3.0 star property

Photo gallery for Smile Hotel USJ

Studio
An elevator with a number 2 sign, a trash bin, and a wall with a 'KELUAR' sign.
Studio | Private kitchen
Exterior
Lobby

Reviews

6.8 out of 10

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Room service
  • Housekeeping
  • 24/7 front desk
The current price is NZ$38
includes taxes & fees
8 July - 9 July

Explore the area

View map
21, Jalan USJ Sentral 3, Subang Jaya, Selangor, 47610
  • Place, Sunway International School Sunway City Kuala Lumpur
    ‪10 min walk‬
  • Place, Cilantro Culinary Academy
    ‪2 min drive‬
  • Place, Sunway Pyramid Mall
    ‪5 min drive‬
  • Airport, Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪38 min drive‬

Room options

View all photos for Single Room

Single Room

Single Room

  • 10 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Double Room

Double Room

Double Room

  • 12 sq m
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • 13 sq m
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Family Room

A hotel room with two beds, a desk, a chair, a desk lamp, a ceiling fan, and a wall-mounted air conditioner.

Family Room

  • City view
  • 15 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Single Room

A hotel room with a bed, a desk, a chair, a door, and an air conditioning unit.

Single Room

  • Sleeps 1
  • Free Wi-Fi

View all photos for Studio

Studio

Studio

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Twin Room

Twin Room

Twin Room

  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Basic Twin Room, 2 Twin Beds

A hotel room with two beds, a desk, and a chair.

Basic Twin Room, 2 Twin Beds

  • Sleeps 2
  • Free Wi-Fi

View all photos for Deluxe Room

In-room safe, desk, iron/ironing board, free WiFi

Deluxe Room

  • Sleeps 2
  • Free Wi-Fi

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About the area

Subang Jaya

At Smile Hotel USJ you'll be 3.8 km (2.4 mi) from Sunway Pyramid Mall and 2.4 km (1.5 mi) from Monash University Malaysia. Highlights at this hotel include in-room free WiFi and LED TVs. .This smoke-free hotel offers free WiFi in public areas, a 24-hour front desk and free newspapers in the lobby. Plus you'll find luggage storage and a front desk safe. There's also the convenience of free self parking. .Attractions within a 15-minute drive of this 3-property class Subang Jaya hotel include Bukit Jalil National Stadium and Mid Valley Megamall.

What's nearby

  • Sunway International School Sunway City Kuala Lumpur - 10 min walk - 0.9 km
  • Cilantro Culinary Academy - 2 min drive - 1.6 km
  • Sunway Pyramid Mall - 5 min drive - 3.8 km
  • KLCC Park - 25 min drive - 23.8 km
  • Petronas Twin Towers - 26 min drive - 23.4 km

Getting around

  • SS 15 - 5 min drive
  • USJ 21 Station - 5 min drive
  • Subang (SZB-Sultan Abdul Aziz Shah) - 20 min drive

Restaurants

  • ‪Sate Kajang Retro - ‬2 min walk
  • ‪Food Unlimited - ‬2 min walk
  • ‪KFC - ‬6 min walk
  • ‪Oiso Korean Traditional Restaurant & Cafe - ‬4 min walk
  • ‪JM Bariani House - ‬5 min walk

About this property

Smile Hotel USJ

Smile Hotel USJ offers its guests complimentary newspapers in the lobby, room service (during limited hours), and a front desk safe. Public spaces have free WiFi. Limited free parking is available on a first-come, first-served basis.

This 3-star Subang Jaya hotel is smoke free.

  • 36 guestrooms or units
  • Charging station for electric cars
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Newspapers in lobby (free)
  • No smoking on site
Smile Hotel USJ offers 36 air-conditioned accommodations with a safe and complimentary bottles of water. LED televisions are featured in guestrooms.

Bathrooms include a shower, bidets, complimentary toiletries and hairdryers. This Subang Jaya hotel provides complimentary wireless Internet access. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Wheelchair accessibility

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: MYR 20.00 per stay

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa and Mastercard.

Property is also known as

Smile Hotel Subang USJ
Smile Hotel USJ
Smile Subang USJ
Smile USJ
Smile Hotel USJ Subang Jaya
Smile USJ Subang Jaya
Smile Hotel USJ Hotel
Smile Hotel USJ Subang Jaya
Smile Hotel USJ Hotel Subang Jaya

Frequently asked questions

What is the cancellation policy at Smile Hotel USJ?

Smile Hotel USJ offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Smile Hotel USJ?

As of 7 Jul 2026, prices found for a 1-night stay for 2 adults at Smile Hotel USJ on 8 Jul 2026 start from NZ$38, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Smile Hotel USJ?

Yep, Smile Hotel USJ has a free self car park. Onsite parking is limited.

Is there a free airport shuttle available at Smile Hotel USJ?

No, Smile Hotel USJ does not offer an airport shuttle service.

What time are check-in & check-out at Smile Hotel USJ?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at Smile Hotel USJ?

No, only service animals are allowed.

Smile Hotel USJ Reviews

Reviews

6.8
Rating 10 - Excellent. 3 out of 39 reviews
Rating 8 - Good. 19 out of 39 reviews
Rating 6 - Okay. 9 out of 39 reviews
Rating 4 - Poor. 3 out of 39 reviews
Rating 2 - Terrible. 5 out of 39 reviews

7.4/10

Cleanliness

7.0/10

Staff & service

7.4/10

Amenities

6.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Lip Fong

Good
Stayed 1 night in Jun 2023
Verified

6/10 Okay

Yogan Rao

Liked: Amenities, property conditions & facilities
1. Aircond is not blowing cool air + very noisy 2. Washroom is smelly 3. There was strain on pillow Ambience was great and the smart tv too
Stayed 1 night in Oct 2025
Verified

4/10 Poor

Chern Hau

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
We change room 3 times, first time is because of the cooking smell, second time is the power cannot on, third time is the aircon got water came out and have cockroach on the floor..really bad impression on this hotel
Stayed 2 nights in Apr 2023
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Good hotel
Stayed 1 night in Oct 2019
Verified

2/10 Terrible

Mike

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Just stay away!

This hotel was quite the experience. Our initial impressions of the small room were OK we can deal with it but over our stay of 4 nights, they didn't fail to make it worse. Our sheets and towels weren't clean to begin with and the room service gives you new sheets and towels that are stained as well. Don't plan on making any coffee/tea since they don't provide a kettle. We had to ask for toilet paper and it came half a day later when we were out, and they just put the toilet paper roll on the bed, didn't change it in the holder, not to mention the toilet leaks constantly. On our second day we came back and our room access was cut off for some reason and once we got back into our room, we noted that they hadn't cleaned anything even though we requested it. We came back at 5pm and it still wasn't cleaned so we had to go to the front desk to ask them to clean it while we left for dinner. Although the rooms are labelled non-smoking, you definitely smell smoke when you come into the building and sometimes when you walk on the floors. Also, wifi access randomly fails and the password on the information card in the room is incorrect, look for it on your room card. Don't pay for a city view, the window is literally a foot wide! The "smile" part of this hotel is non-existent. There is someone that sits at the front desk but you can't see them. They never say hello or anything! I don't have enough characters to finish my rant!
Stayed 4 nights in Aug 2019
Verified

4/10 Poor

Verified traveller

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, room comfort

Bed bug

Overall OK. But the bed got big. Cannot sleep whole night
Stayed 1 night in Jul 2019
Verified

6/10 Okay

Bradley

Liked: Cleanliness

Smile! There's a Great Country Bar Next Door

For what you pay, Smile Hotel is decent. It's a bit ghetto, though - neon flashing hotel sign, located down an industrial/business ally type street, stinky cigarette smell in lobby and rooms, and small cramped rooms. The staff is not too friendly (my hunch is that they have to deal with a lot of lowbrow types and thus have their guard up) but they are helpful. The first night I was awoken by some fighting (domestic violence) in another room but after complaining at the front desk and the hotel attendant confronting the couple, it stopped. The best thing about Smile Hotel is not anything to do with the hotel itself but this quaint little local country bar that's right across the street. It's a great place to grab a good meal, a few beers, and play a game of pool (snooker). The staff at the country bar are extremely friendly and make up for what's missing at Smile Hotel.
Stayed 4 nights in Jul 2019
Verified

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort

Quiet place and room

Basic room with necessary items provided. But there was small roaches running around in the toilet.
Stayed 2 nights in Jan 2019
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

Overpriced for the service provided

Toilet was dirty, towels yellowish. Only advantage is easy to find parking at night. Night time very few eateries by walking distance
Stayed 1 night in Nov 2018
Verified

8/10 Good

Finaz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is near many shops, so it is easy for us to find food and beverages.
Stayed 1 night in Nov 2018
Verified

6/10 Okay

Naresh

Liked: Cleanliness, room comfort
Disliked: Staff & service
When I booked I requested for a dressing table but there didn’t put it.
Stayed 1 night in Jul 2018
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel and comfartable

Room big, comfartable for family.. Overall good i give 4****
Stayed 1 night in Jan 2018
Verified

6/10 Okay

David

Liked: Staff & service, room comfort

Nice and clean hotel at a convenient location

I have stayed in this hotel more than once. I find the price rather affordable at Smile Hotel. The rooms and toilets are quite clean and the hotel's location is conveniently located close to many malls and amenities with some even within walking distance.
Stayed 2 nights in Jan 2018
Verified

8/10 Good

JJ

Liked: Cleanliness, staff & service, room comfort

Good budget Hotel

Everything is fine for overnight. Some detail can be improved such as use air perfume in the room and lobby, improve lighting at the reception. My room has 4 pillow however one of them has little small black spot .
Stayed 1 night in Jan 2018
Verified

6/10 Okay

Verified traveller

Photos look larger than it is, really tiny.

Really small compared to what is pictured. Nothing great, just enough for one night stay. Cannot access Wi-Fi.
Stayed 1 night in Dec 2017
Verified

8/10 Good

Verified traveller

Liked: Property conditions & facilities
整體可以
Stayed 3 nights in Jul 2017
Verified

10/10 Excellent

acah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

selesa dan bersih

bagus dan sesuai untuk penginapan berdua sahaja
Stayed 1 night in Jul 2017
Verified

2/10 Terrible

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort

Misleading Statements

They told me 24 hours check in but I could not checked in at arrival time and charge me extra amount. And very small room as well.
Verified

8/10 Good

Edward Yeo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Smile Hotel

Consider quite clean and quiet during the weekends
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Bilik yang bersih dan selesa disamping menyediakan untuk laluan oku
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient and clean hotel

Booked this hotel on last-minute-basis. A great choice of hotel compared to those hotels opposite of Sunway Pyramid, as over opposite of Sunway Pyramid, there are clubs and pubs which are noisy and not suitable for family stay or for girls. Around Smile Hotel, it's pretty okay, clean and not too noisy, especially during the night
Verified

8/10 Good

Robin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

budget style stay

room was clean and facilities are in working condition good for a night or few night stay for simple bed and bath. budget style hotel
Verified

2/10 Terrible

Poh Chuan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Poor experience

The location is convenient but the room is terrible. The bed is noisy and feel it is collapsing. The room is fUllman of smoking smell and practically no service at all. I don't think i will ever stay there again .
Verified

8/10 Good

Janie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

房間很新也清潔

很不錯的住宿環境房間很新很乾淨⋯ 保安做得滿不錯 ⋯ 只是去吉隆坡市區交通會不方便⋯ 附近有很多間大賣場商場吃東西買東西方便 員工是印度人馬拉人 英文不好的朋友用google翻譯也ok
Verified

8/10 Good

Kwan Ping

Liked: Cleanliness, room comfort
Wifi 用不到