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Aparthotel

Ridge Crest

3.0 star property
Aparthotel in Stateline with full-service spa and rooftop terrace

Photo gallery for Ridge Crest

Restaurant
Indoor pool, outdoor pool
Mini-golf
Bar (on property)
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Hot tub
  • Spa
  • Dryer
  • Pool
  • Barbecue grill

Explore the area

View map
415 Tramway Drive, Stateline, NV, 89449
  • Place, Heavenly Gondola
    ‪12 min drive‬
  • Place, The Shops at Heavenly Village
    ‪12 min drive‬
  • Place, Heavenly Ski Resort
    ‪16 min drive‬
  • Airport, Lake Tahoe, CA (TVL)
    ‪26 min drive‬

Room options

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Frequently asked questions

What is the cancellation policy at Ridge Crest?

Ridge Crest offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Ridge Crest?

Yep, Ridge Crest has a free self car park.

Are there any beaches close to Ridge Crest?

The closest beach to Ridge Crest is Lakeside Beach (5.4 km).

Is there a spa on site at Ridge Crest?

Yep, Elevation Spa is available for guests. You'll enjoy services like massages.

Does Ridge Crest have a pool?

Ridge Crest has an outdoor pool and an indoor pool.

What luxury perks are available at Ridge Crest?

Ridge Crest features a full-service spa, an outdoor pool and an indoor pool.

Is there a private hot tub at Ridge Crest?

Yep, there is a hot tub.

Is there a free airport shuttle available at Ridge Crest?

No, Ridge Crest does not offer an airport shuttle service.

Is there a bar or restaurant at Ridge Crest?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Ridge Crest?

Check-in begins at 4:00 PM. Check-out time is 10 AM.

Are pets allowed at Ridge Crest?

No, pets are not allowed.

Reviews

Ridge Crest Reviews

8.2

Very good

9.2/10

Cleanliness

7.8/10

Staff & service

6.0/10

Amenities

8.6/10

Property conditions & facilities
Rating 10 - Excellent. 35 out of 81 reviews
Rating 8 - Good. 28 out of 81 reviews
Rating 6 - Okay. 10 out of 81 reviews
Rating 4 - Poor. 2 out of 81 reviews
Rating 2 - Terrible. 6 out of 81 reviews

Reviews

10/10 Excellent

jeremy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful and great location

It was wonderful and the view was spectacular!
Stayed 1 night in Aug 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The elevator wasn't working the entire time of my visit. It was extremely cold outside and we had to lift our bags in and out during our entry and exit from the place. I was also charged extra on my credit card for no reason.
Stayed 1 night in May 2019

6/10 Okay

Nancy

Not worth the price

Much smaller then website pictures! A hassle to check-in .. Then go take Shuttles - To anywhere U need to go.. If don’t have car. I was very disappointed
Stayed 2 nights in Sep 2018

2/10 Terrible

Minh

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Deceiving

The online picture is very deceiving. The resort is self does not stand up to what is showing on line.
Stayed 2 nights in Jul 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

The room was beautiful and the resort was amazing. Wish we could have stayed for more than one night.
Stayed 1 night in Oct 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed my stay here. One thing that made this stay uncomfortable was there was no air conditioner so it was hot in the room.
Stayed 2 nights in Aug 2017

2/10 Terrible

Tania

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible stay

Too lengthy and cumbersome check in No ac didn't work No toiletries in bathroom like shampoo or lotion Old building Hot room Asked for a little later check in they said no
Stayed 1 night in Jul 2017

6/10 Okay

Cid, California

Liked: Cleanliness, staff & service, room comfort

not as advertised

The room was beautiful, accommodating and new. Bed was comfortable, shower head was great, dining table was convenient. However, there was virtually no view from either the living room or bedroom. I came for a view, having that impression from the website. We saw a chair lift from one side and a solitary view of a concrete block wall.
Stayed 2 nights in Jun 2017

10/10 Excellent

Janis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic Vacation Place for Couples and zfamily

My husband and I really enjoyed our stay and agreed to come back. The room had so many appliances,storage space, comfort bed, and it felt like we were in an apartment. We really enjoyed the views and the staff were very informative to where to visit. We hive the Ridge Resorts a 10 for the rate. Thank you for your recommendation for a hotel.

10/10 Excellent

Shimona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is not a motel room, it is a small one bedroom fully furnished and outfitted apartment with a beautiful view.

8/10 Good

Verified traveller

Liked: Room comfort

Close to skiing not casinos

We stayed here in may 17. The hotel is part of the ridge group. There's no lobby at this location or staff. It's kind of strange you check in down the road and then come back to your room. There's absolutely no amenities at this location aside from a game room with barely anything. The room was 3 out of 5 for clean. The kitchen was clean , the couch blinds and pillows seemed dirty . The blinds were brown from dirt and stains the couch seemed old and the pillows had hair on them. The room was exactly as pictured . Large with kitchen. I don't know if I'd come back for the price. It's nice for a long ski weekend to have the kitchen. It's about 15 minutes from casinos . We went to FOX AND HOUND restaurant by the hotel. Really good ! Check that out.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

Great location next to Heavenly Ski Resort

Great location next to Heavenly's Stagecoach ski lift. Room was clean and comfortable. Shower ran out of hot water too fast to wash hair. No shampoo, conditioner, shower gel or coffee left in room. We had to call 2-3 times to get shampoo. They offer coffee filters, but no coffee. Even after housekeeping service, they didn't always leave shampoo or coffee.

2/10 Terrible

Shante

Disliked: Cleanliness, staff & service, room comfort

Filthy

There was hair left on the pillow from the previous guest. Housekeeping didnt even change the pillow cases. My wife and I had to change the sheets and sleep with several towels over our pillows at 1 in the morning. ( luckily there was sheets and pillows in the closet(who knows if those were even clean? :(

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Poor Service

Hotel Front Desk staff was rude, unorganized, and inefficient. I reserved a two night stay, but they booked me in two separate one night stays instead. Which meant that my key expired after the checkout time during my second day, and I had to call the front desk (which is on top of the mountain) to send someone to bring a key. Instead of just sending someone, they proceeded to tell me that it wasn't their fault that I was booked in two separate days, and that it's their common practice. When I said "That doesn't really make sense..." they just argued with me.

2/10 Terrible

brent, yuba city

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Bad customer service and false advertising

This hotel shows pictures of nice rooms which they were..... But also shows a lobby, clubhouse, and places to eat and lounge. While all that is located near by it is annoying that you either have to drive there or call for their shuttle to pick you up. I would have never chosen this hotel if I had known the inconvenience in their location. Plus my wife is pregnant elevator was out of service so it was a dangerous walk up a bunch of stairs and cat walks to get to our room and didn't sleep well with people jumping up and down it sounded like right above our heads. And management has yet to call me back regarding my complaints

8/10 Good

Hope, New Smyrna Beach, Fl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

The staff were friendly and helpful. They have a shuttle to get you around property a definite plus.

2/10 Terrible

greg

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not very good.

It was hard to find the office to check in. Room was old and furniture warn and dirty. Electricity went out at dinnertime and stayed out. Hotel would not compensate for that.

10/10 Excellent

Julia, Colorado Springs,CO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Very quiet. Peaceful. Wildlife to wake up to. Great fireworks display over S. Lake Tahoe.

2/10 Terrible

Marcy , Santa Barbara, CA

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Ridge Crest on Tramway--sketchy!

I requested a non-ground floor, I'm a single female. My room was on the ground floor of a sketchy, dark, creepy desolate decrepit building. Lot's of cars and buses, vans driving by, very loud. I could not imagine feeling safe or being able to sleep. The manager was fantastic at the main office. She found a cancellation and worked with me and put me in a beautiful, clean, safe, quiet classy room. The front desk people were super helpful, pleasant, and understanding. The photos of Ridge Crest are very misleading! Beware.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, nice room great for family trips

8/10 Good

BRIANA

Liked: Cleanliness, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

Excellent! Shared with my family n friends!

We weren't told which Ridge it was so we went to the first one and it was the wrong one. The correct Ridge was the next above, Pointe. It felt strange to not speak to live person but only over the phone, then to open the mailbox knowing that there was another envelope shared with me. Yikes!! Overall, loved the place. Too bad it was only an overnight visit, but I would highly recommend the Suite!!! Beautiful during winter snow!!!

10/10 Excellent

Calvin, San Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Vacation!!

The Ridge is great place for any getaway. The resort consists of several different buildings located around the Heavenly Stagecoach lift. There's an awesome shuttle that comes around to take you the lodge, clubhouse, ski lift, casinos, pools (indoor and outdoor)...pretty much anything within the area. We didn't need to get in our car after arriving at the resort. There's even a mini market for small grocery items you may have forgotten. We stayed in a suite that was fully stocked with pots, pans, fridge, coffee maker, soap, sponge...pretty much everything you need to cook and stay. The ONLY downside would be contacting reception by phone - they are frequently busy and have to take down your number and call you back. If you need something urgent you'll have go to the reception area (in the clubhouse) and talk to them face to face. So it's best to have all your questions ready when you check-in.

10/10 Excellent

Tom, Nevada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Steps Away from 5 Star Skiing/Boarding

This hotel looks ok on the outside, I was a little nervous pulling in, but the room was very spacious and nicely updated. Great little kitchenette with place settings for several people, a 4 chair table, couch and TV in the living room, great gas fire place and plenty of closet space in hallway and bedroom. They had a sleep number King Size bed with another TV in bedroom. Bathroom was clean and had many extra towels under the sink but no Shampoo or Conditioner was provided. Overall it was a great stay.