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4.3 out of 5

"Great spot, close the shops, restaurants and train line but small room and tiny awkward lift. " More

By a verified traveller on Thu 25 Jul 2019

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Hotel Description

Best Western Burns Hotel Kensington puts you in the heart of London, within a 20-minute stroll of popular places like Kensington High Street and Natural History Museum. Highlights at this hotel include free in-room WiFi.

All 104 rooms feature TVs, coffee/tea makers, and safes. 24-hour room service, hair dryers, and desks are also available.

At the hotel's own bar/lounge, you can stop for a drink. Other amenities include free WiFi in public areas, concierge services, and a terrace. English breakfast is available on weekdays between 7 AM and 10 AM and on weekends between 7:30 AM and 11 AM.

Within a 20-minute walk of this 3-star London City Centre hotel, attractions include Kensington Gardens and Victoria and Albert Museum.

Standard Room, 2 Single Beds, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 Single Bed, Non Smoking

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Standard Room, 3 Single Beds, Non Smoking

Bed Count 3 Twin Beds Maximum Occupancy 3 Max

Superior Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Family Room, Multiple Beds, Non Smoking (with Sofabed)

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Best Western Burns Hotel Kensington ratings based on 12 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Best Western Burns Hotel Kensington

Everyone (8) Couples (3) Family (1)
3 out of 5
Great spot, close the shops, restaurants and train line but small room and tiny awkward lift.

Posted by on 25 Jul. 2019

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4 out of 5
Friendly, professional and helpful staff Clean, comfortable rooms (albeit tiny and rickety), with all necessary amenities, located in a charming environment - meters from the Earls Court station

Posted by on 23 Apr. 2019

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5 out of 5
Very friendly and welcoming staff, excellent room service. Very comfortable and safe hotel to stay in

Posted by on 26 Aug. 2018

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Comment from Hotel Management

28 Aug. 2018 by Lina

Thank you very much for taking the time to review your recent stay at Best Western Burns hotel. Your feedback is important to us in order to improve our service and make all of our guests stay more enjoyable. I am glad that you were satisfied with the services we offered in our hotel.

5 out of 5

Great Hotel near Earls crt Rf

Staff we're friendly and very obliging Was near some great restaurants and eady walking distance to Esrls crt Rd and tube station

Posted by , from Melbourne Aust on 28 Mar. 2018

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Comment from Hotel Management

29 Mar. 2018 by Lina

Dear Neil, Thank you for staying with us, we appreciate your feedback.

5 out of 5
Pros: Location, friendly staff, laundry service, lifts

Posted by , from Australia - NSW - Sydney on 9 Jan. 2015

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4 out of 5
Pros: Comfortable
Cons: Wifi was bad
Location: Accessible, Near transport
Facilities: Nothing special; Value: Moderate; Service: Friendly; Cleanliness: Spotless;

Posted by , from Australia - NT - Darwin on 16 Dec. 2014

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4 out of 5

Posted by on 23 Oct. 2014

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5 out of 5
Location: Away from it all

Posted by on 1 Oct. 2014

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4 out of 5
Facilities: Typical; Value: Affordable; Service: Friendly; Cleanliness: Pleasant;

Posted by , from Australia - QLD - Brisbane on 10 Sep. 2014

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4 out of 5
Pros: Location
Cons: Lack of space
Location: Just right
Facilities: Everyday; Value: Moderate; Service: Amateur;

Posted by , from New Zealand on 9 Aug. 2014

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About the Best Western Burns Hotel Kensington

Location 18-26 Barkston Gardens, London, England SW5 0EN

Property Features

As a guest of Best Western Burns Hotel Kensington, you'll find a terrace, tour/ticket assistance, and multilingual staff. Public spaces have free WiFi. You can enjoy a drink at the bar/lounge. The eco-friendly Best Western Burns Hotel Kensington also features a garden, concierge services, and dry cleaning/laundry services. This 3-star London hotel is smoke free.

  • 104 guestrooms or units
  • 6 levels
  • Bar or lounge
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (limited hours)
  • Staff is multilingual
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Airport: Heathrow Airport (LHR) (22.6 km / 14 mi)
  • Train station: Kensington (Olympia) Station (2 km / 1.3 mi)
  • Metro station: Earl's Court Station (0.5 km / 0.3 mi)

Room Amenities

Best Western Burns Hotel Kensington offers 104 accommodations with laptop-compatible safes and coffee/tea makers. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Cribs/infant beds (complimentary) and rollaway/extra beds (surcharge) are also available. Housekeeping is provided daily.

  • In-room dining (24 hours)
  • Television
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Desk
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy English breakfast on weekdays from 7 AM to 10 AM and on weekends from 7:30 AM to 11 AM.

24-hour room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 10:00 AM
  • Minimum check-in age is: 18
  • Check-in time ends at 10:00 PM

Special check-in instructions:

The front desk is open daily from 7:00 AM - 11:00 PM. Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

The front desk at this property is open daily from 7:00 AM - 11:00 PM.
Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 25.0 per stay.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a smoke detector and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.Contactless check-in and contactless check-out are available.The property affirms that it follows sanitization practices of We Care Clean (Best Western) guidelines.

  • Service animals are allowed
  • Debit cards
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines We Care Clean (Best Western)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between GBP 8.00 and GBP 12.00 per person (approximately)
  • Rollaway bed fee: GBP 25.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Burns
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  • Best Western Burns Hotel London
  • Best Western Burns London
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  • Burns Best Western
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  • Best Western Burns Hotel Kensington Hotel London

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.