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Ellen Kensington

4.0 star property
Hotel with a restaurant, near Kensington High Street

Photo gallery for Ellen Kensington

Daily buffet breakfast (GBP 25 per person)
Continental Suite
Terrace/patio
Reception
Suite (Coronation)

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pet-friendly
  • 24/7 front desk
  • Air conditioning
  • Housekeeping

Explore the area

View map
18-26 Barkston Gardens, London, England, SW5 0EN
  • Place, Kensington High Street
    ‪14 min walk‬
  • Place, Natural History Museum
    ‪16 min walk‬
  • Place, Hyde Park
    ‪4 min drive‬
  • Airport, London (LHR-Heathrow)
    ‪26 min drive‬

Room options

View all photos for Compact Double

1 bedroom, minibar, in-room safe, individually furnished

Compact Double

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Individually furnished
Air conditioning
Free cots/infant beds
TV
Renovated in 2024
Separate bedroom
Hairdryer
  • 12 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Compact Single

1 bedroom, minibar, in-room safe, individually furnished

Compact Single

7.0 out of 10
Good
(2 reviews)

Highlights

Soundproofed
Individually furnished
Air conditioning
Free cots/infant beds
TV
Renovated in 2024
Separate bedroom
Hairdryer
  • 10 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Continental Suite

Continental Suite

Continental Suite

Highlights

Soundproofed
Individually furnished
Air conditioning
Free cots/infant beds
TV
Renovated in 2024
Separate bedroom
Hairdryer
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Crown Suite

1 bedroom, minibar, in-room safe, individually furnished

Crown Suite

Highlights

Soundproofed
Individually furnished
Air conditioning
Free cots/infant beds
TV
Renovated in 2024
Separate bedroom
Hairdryer
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite (Coronation)

Suite (Coronation)

Suite (Coronation)

Highlights

Soundproofed
Individually furnished
Air conditioning
Free cots/infant beds
TV
Renovated in 2024
Separate bedroom
Hairdryer
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Room, Terrace

Classic Room, Terrace

Classic Room, Terrace

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished patio
Soundproofed
Individually furnished
Air conditioning
Free cots/infant beds
TV
Renovated in 2024
Separate bedroom
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Room

Classic Room

Classic Room

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Individually furnished
Air conditioning
Free cots/infant beds
TV
Renovated in 2024
Separate bedroom
Hairdryer
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Deluxe

Classic Deluxe

Classic Deluxe

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Individually furnished
Air conditioning
Free cots/infant beds
TV
Renovated in 2024
Separate bedroom
Hairdryer
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Twin Room

1 bedroom, minibar, in-room safe, individually furnished

Classic Twin Room

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Individually furnished
Air conditioning
Free cots/infant beds
TV
Renovated in 2024
Separate bedroom
Hairdryer
  • 10 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Compact Single

1 bedroom, minibar, in-room safe, individually furnished

Compact Single

  • Sleeps 1

View all photos for Compact Double

1 bedroom, minibar, in-room safe, individually furnished

Compact Double

  • Sleeps 2

View all photos for Classic Twin

1 bedroom, minibar, in-room safe, individually furnished

Classic Twin

  • Sleeps 2

View all photos for Classic Room

1 bedroom, minibar, in-room safe, individually furnished

Classic Room

  • Sleeps 2

View all photos for Classic Deluxe

1 bedroom, minibar, in-room safe, individually furnished

Classic Deluxe

  • Sleeps 2

View all photos for Continental Suite

1 bedroom, minibar, in-room safe, individually furnished

Continental Suite

  • Sleeps 2

View all photos for One Bedroom Crown Suite

1 bedroom, minibar, in-room safe, individually furnished

One Bedroom Crown Suite

  • Sleeps 2

View all photos for Coronation Suite

1 bedroom, minibar, in-room safe, individually furnished

Coronation Suite

  • Sleeps 2

View all photos for Classic Room With Terrace

1 bedroom, minibar, in-room safe, individually furnished

Classic Room With Terrace

  • Sleeps 2

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Exterior

Courtyard by Marriott London Heathrow Airport

Heathrow Villages
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.5 out of 5, Wonderful, 1,311 reviews
The price is NZ$195
includes taxes & fees
31 Oct - 1 Nov
Courtyard by Marriott London Heathrow Airport

About the area

London

At Ellen Kensington you'll be within a 20-minute stroll of popular places like Kensington High Street and Imperial College London. Highlights at this hotel include a restaurant and in-room free WiFi. .At the hotel's own lounge bar, you can stop for a drink. Other amenities include free Wi-Fi in public areas and laundry facilities. Buffet breakfast is available daily between 7:00 AM and 9:00 AM. .Within a 20-minute walk of this 4-property class London City Centre hotel, attractions include Natural History Museum and Kensington Gardens.

What's nearby

  • Stamford Bridge Stadium - 14 min walk - 1.2 km
  • Kensington High Street - 14 min walk - 1.2 km
  • Natural History Museum - 16 min walk - 1.4 km
  • Royal Albert Hall - 19 min walk - 1.6 km
  • Hyde Park - 4 min drive - 2.0 km

Getting around

  • Earl's Court Station - 5 min walk
  • West Brompton Station - 10 min walk
  • Heathrow Airport (LHR) - 31 min drive

Restaurants

  • ‪Pret a Manger - ‬3 min walk
  • ‪The Blackbird, Earl's Court - ‬2 min walk
  • ‪Courtfield - ‬2 min walk
  • ‪Caffè Nero - ‬3 min walk
  • ‪McDonald's - ‬3 min walk

About this property

Ellen Kensington

Hotel with a restaurant, near Kensington High Street
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A terrace, multilingual staff, and tour/ticket assistance are also featured at Ellen Kensington.

This 4-star London hotel is smoke free.

  • 105 guestrooms or units
  • 6 levels
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Terrace
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Ellen Kensington offers 105 air-conditioned accommodations with minibars and a safe. Each accommodation is individually furnished. Televisions come with digital channels. Bathrooms include baths or showers, bathrobes, slippers and hairdryers.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested. Renovation of all guestrooms was completed in June 2024.

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Ember Locke Kensington
  • Pet-friendly
  • Free WiFi
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  • Air conditioning
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The price is NZ$350
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:00 AM for a fee: GBP 25 for adults and GBP 25 for children
  • A bar/lounge
  • A restaurant

Family friendly

  • In-room cot
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • 5 steps to reach entrance
  • Lift (71 centimetre wide door)
  • Thin carpet in room

More

  • 6 floors
  • At least 80% lighting from LEDs
  • Renovated guestrooms - June 2024
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch TV with digital channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Individual furnishings
  • Iron/ironing board on request
  • LED lighting
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 50
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 150

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 50 per pet, per night, plus a one-time cleaning fee of GBP 50
  • Only dogs are allowed
  • Maximum 1 (weight limit: 26 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 70 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 25 for adults and from GBP 25 for children
  • Pet fee: GBP 50 per pet, per night plus a one-off GBP 50 cleaning fee
  • Service animals are exempt from fees
  • Early check-in fee: GBP 50 (subject to availability)
  • Late check-out fee: GBP 150 (subject to availability)
  • Rollaway bed fee: GBP 70 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. No on-site parking is available. This property accepts Visa, Mastercard, American Express and cash. For guests' safety, the property includes a smoke detector and window guards in all accommodation.

We should mention

  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Best Western Burns
Best Western Burns Hotel
Best Western Burns Hotel London
Best Western Burns London
Best Western Hotel Burns
Burns Best Western
Burns Hotel
Burns Hotel Best Western
Hotel Best Western Burns
Hotel Burns
Best Western Burns Hotel London, England
Best Western Burns Hotel Kensington
Best Western Burns Kensington
BEST WESTERN Burns Hotel Kensington London, England
Ellen Kensington Hotel
Ellen Kensington London
Ellen Kensington Hotel London
Best Western Burns Hotel Kensington

Frequently asked questions

Is Ellen Kensington family-friendly?

You bet! With amenities such as laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Ellen Kensington is a hit with families.

Does Ellen Kensington serve breakfast?

Yep, buffet brekkie is available daily from 7:00 AM to 9:00 AM.

Is there a free airport shuttle available at Ellen Kensington?

No, Ellen Kensington does not offer an airport shuttle service.

Is there a bar or restaurant at Ellen Kensington?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Ellen Kensington?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Reviews

Ellen Kensington Reviews

8.6

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 43 out of 83 reviews
Rating 8 - Good. 23 out of 83 reviews
Rating 6 - Okay. 10 out of 83 reviews
Rating 4 - Poor. 6 out of 83 reviews
Rating 2 - Terrible. 1 out of 83 reviews

Reviews

10/10 Excellent

Wayne

Stayed 1 night in Jul 2025

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2025

10/10 Excellent

Dan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Brilliant stay for a great price.
Stayed 1 night in Jul 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best place I've stayed in London so far

This hotel is a gem of a find. Room was lovely. Bed so comfy. Breakfast was so fresh and maybe the best hotel breakfast ever had. Im not one to stay at the same.place twice as i like to try different but would definitely come back here
Stayed 1 night in Jul 2025

8/10 Good

James

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort

Great hotel but room not the best

The Hotel and bar/restaurant area is great but the room is just a strange set up and weird cupboards where you don’t need them. The fridge light couldn’t be properly blocked out as cupboard was see through.
Stayed 1 night in Jul 2025

10/10 Excellent

Carl, Preston

Liked: Amenities, property conditions & facilities
10/10, would stay again
Stayed 2 nights in Jul 2025

10/10 Excellent

Michael

Stayed 2 nights in Jun 2025

8/10 Good

Sara

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Second stay and no faults at all. Great breakfast and super location
Stayed 2 nights in Jun 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

6/10 Okay

Philippe

Liked: Cleanliness, staff & service, amenities
Burn or accept to be awaken by a fire alarm. Spent 4 nights on the 3rd floor. Very clean, my room was of very acceptable size for one person ("compact double", more compact than double though), bathroom in perfect condition, great front desk, copious breakfast, excellent value. Two problems though, one minor and one major: Minor problem: the elevator is the slowest possible elevator anywhere on the planet since the invention of the elevator and then, quite often, when going from the reception to the third floor, it would actually first go to the fourth floor and then turn back down to the third. Major problem: on the first night at around 1 am, I was awaken by the fire alarm and again on the fourth night it awakened me once at 2:30 am and a second time at 5:30 am. Many people actually went down the stairs during the 2:30 alarm because it lasted for some time. They have oversensitive smoke detectors that are triggered by steam from hot showers or by spray. 2 nights out of 4 awaken by a false alarm is a bit too much and I will not return before reassurances that the problem has been fixed.
Stayed 4 nights in Jun 2025

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Jessica

Liked: Cleanliness, amenities, property conditions & facilities
Really good location, room had everything I needed. Excellent breakfast and customer service, in particular thank you to Yana! Thank you for making my stay in London memorable.
Stayed 1 night in Jun 2025

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would stay again!

We had a great 3 night stay at the Ellen! The front desk staff, breakfast staff and housekeeping staff were all friendly and helpful. The room was comfortable, clean and had many amenities. We do wish there had been a luggage rack in the room. (But I’m sure one would have been brought to us if I had asked : ) The breakfast and the breakfast space were fantastic!! This hotel and it’s location checked all the boxes for us.
Stayed 3 nights in Jun 2025

8/10 Good

luke

Travelled with partner
Liked: Cleanliness, amenities
Location is great , staff are polite and helpful. We only used the lift 3 times and it was very small and slow. The room next to us kept setting the fire alarm off happened 4 times
Stayed 3 nights in Jun 2025

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities

Great stay

We stayed for one night as were in London for a show. Hotel prices in London are very pricey so when i found this "Compact" room for the price i was happy to book and in a very easy to get to location. The room was compact but they did what they could with the space and the bathroom was clean and modern with lovely hand wash and clean towels.
Stayed 1 night in Jun 2025

4/10 Poor

Dawn

Liked: Cleanliness
Disliked: Staff & service
The receptionist tried to charge us again for a room I had already paid for. She then told me that breakfast was not included, it was. We checked in at 2.35pm and were told the room was not ready until 3pm. We were told to go away and come back later. we were then given a room in he basement which smelt of damp. We wont be going back to this hotel.
Stayed 1 night in Jun 2025

6/10 Okay

Richard

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service
Decor was lovely but slot of maintenance needed doing . Our room was very small compaired to our friends thst stayed in same standard room. Our curtains wouldnt close fully, coffee machine was broken and was showing a fault and could just about get in the shower as poor door design , if you are above a size 16 you wouldnt get in without hurting yourself on the shelves
Stayed 1 night in Jun 2025

10/10 Excellent

Teddy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really love the staff and it was so cute
Stayed 3 nights in May 2025

10/10 Excellent

Lee

Liked: Cleanliness, amenities, property conditions & facilities
We had a long stay — 13 nights — and loved the whole experience. The location is great. The hotel is a very short walk from the Earls court tube station — direct access to the District Line and the Piccadilly line from Heathrow — and a longer but doable walk to the Victoria & Albert, Design, and Natural History Museums as well as Holland Park. Our room was small, but cleverly designed to make best use of all available space. Big windows overlooking a garden square let in lots of light and gave a feeling of living among treetops. The bed was comfortable. Everything was immaculate. The staff was friendly and helpful. The hotel restaurant offers an upscale Asian-inspired menu, and the surrounding neighborhood offers an abundance of small-scale local restaurants offering Indian, Chinese, Vietnamese, Lebanese cuisines, as well as traditional English pub food. It is true that the elevator is slow and the room could use a full length mirror (maybe hung on the outside of the bathroom door), but these observations don’t at all rise to the level of complaints. All in all, we enjoyed The Ellen very much and hope to return for another visit before too long.
Stayed 13 nights in May 2025

10/10 Excellent

Patrick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Steve Lee, Marlow

Liked: Cleanliness, amenities, property conditions & facilities
Opened for business 6 months ago. Some have given mediocre reviews but this is 5 star hotel. Not Claridges or the Dorchester but the rooms are superb in their quality. Fabulous breakfast. One lift was not operational which caused some guests distress. Would definitely stay here again.
Stayed 1 night in May 2025

10/10 Excellent

stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quality hotel for very good price

Very high quality and service.
Stayed 2 nights in May 2025

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

4/10 Poor

Natalie

Disliked: Cleanliness, property conditions & facilities, room comfort

Will not stay here again

This is not a five-star hotel as it claims to be. I was greeted by a step ladder used for renovations right outside my room, which I had to move myself just to get through. Debris was left uncleared outside the door. The door wasn't closed properly, which made me feel a little uncomfortable. The room smelled strongly of fresh paint, and there were moths everywhere - I had to kill quite a few myself. There was no garbage bin, no hairdryer, and no hangers provided. When I requested a room change, I was told none were available, but I was offered a complimentary dinner instead, which I appreciated. To be honest, the restaurant and its staff earned this place a second star; otherwise, it would’ve been a one-star review. Housekeeping didn’t seem to do much beyond replacing towels and emptying the trash. Tea bags weren’t replenished, and the room just didn’t feel clean overall. The only real highlight was the location - very close to Earl’s Court on the Piccadilly Line.
Stayed 2 nights in May 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly, knowledgeable, and accommodating. The room was small, but immaculate. The diffuser in the lobby smelled marvelous. We were close to shopping, restaurants, and pubs. We highly recommend the Ellen Kensington Hotel.
Stayed 3 nights in Apr 2025