6/10 Okay
Kate
2 Sept 2025
I was extremely disappointed before I even reached my room. The hallway carpet on the floor which my room was on, was dirty and stained and the general painting (walls and doors) was in need of doing. The room was drab and not like that depicted on the website, as with the exterior of the building. When I arrived outside, I had to check several times to make sure I was at the correct place - very disappointed.
The desk staff were polite but not very welcoming, almost to the point like it felt too much trouble for them, as was the morning staff when I enquired about the hotel bus hoppa - no one seemed to know much about it, most importantly where to catch it. I got that information from the hotel next door!
The room was clean, but old hat and for the price I paid in NZ$, would have got a lot more here in NZ. I was also disappointed with the complimentary tea selection - breakfast tea only, all hotels/motels I have previously stayed in offer a selection. Sadly quite disappointing and won’t be recommending or returning.
Kate
Stayed 1 night in Aug 2025