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Best Western London Heathrow Ariel Hotel

4.0 star property
Hotel in Hayes with restaurant and bar/lounge

Photo gallery for Best Western London Heathrow Ariel Hotel

Breakfast, lunch, dinner served; international cuisine
Front of property
Lobby sitting area
Executive Room, 1 Double Bed, Non Smoking
Meeting facility

Reviews

7.6 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Business services
The current price is NZ$103
includes taxes & fees
7 Mar - 8 Mar

Explore the area

View map
118 Bath Road, Hayes, England, UB3 5AJ
  • Place, Airport Bowl
    ‪2 min walk‬
  • Place, Cranford Countryside Park
    ‪16 min walk‬
  • Place, Windsor Castle
    ‪18 min drive‬
  • Airport, London (LHR-Heathrow)
    ‪10 min drive‬

Room options

View all photos for Executive Room, 1 Double Bed, Non Smoking

Executive Room, 1 Double Bed, Non Smoking

Executive Room, 1 Double Bed, Non Smoking

7.8 out of 10
Good
(27 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Separate bedroom
Shower/bath combination
Private bathroom
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

Desk, laptop workspace, soundproofing, iron/ironing board

Standard Room, 1 Double Bed, Non Smoking

8.0 out of 10
Very good
(143 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Separate bedroom
Shower/bath combination
Private bathroom
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Single Bed, Non Smoking

Standard Room, 1 Single Bed, Non Smoking

Standard Room, 1 Single Bed, Non Smoking

8.4 out of 10
Very good
(119 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Separate bedroom
Shower/bath combination
Private bathroom
  • 14 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking

7.6 out of 10
Good
(41 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Separate bedroom
Shower/bath combination
Private bathroom
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

1 Double Bed, Non-Smoking, Executive Room

  • Sleeps 2

View all photos for Standard Room With Double Bed-Non-Smoking

Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Room With Double Bed-Non-Smoking

  • Sleeps 2

Standard Room With Single Bed, Non-Smoking

  • Sleeps 1

View all photos for Standard Room, 2 Single Beds, Non Smoking

Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Room, 2 Single Beds, Non Smoking

  • Sleeps 2

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About the area

Hayes

At Best Western London Heathrow Ariel Hotel you'll be steps from Airport Bowl and 4.1 km (2.6 mi) from Stockley Park. Highlights at this hotel include a restaurant, a bar/lounge and a conference centre. .The restaurant, The Junction Restaurant, serves international cuisine and is open for breakfast, lunch and dinner. 355 square feet (33 square metres) of event facilities include a meeting room and conference space, and other business amenities include a business centre. Added amenities include free Wi-Fi in public areas and a snack bar/deli. Buffet breakfast is available on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM. There's also the convenience of self parking. .Attractions within a 15-minute drive of this 4-property class Heathrow Villages hotel include Windsor Castle and Twickenham Stadium.

What's nearby

  • Airport Bowl - 2 min walk - 0.2 km
  • Cranford Countryside Park - 16 min walk - 1.4 km
  • Windsor Castle - 18 min drive - 17.4 km
  • LEGOLAND® Windsor - 22 min drive - 24.1 km
  • Warner Bros. Studio Tour London - 34 min drive - 38.4 km

Getting around

  • Hayes & Harlington Station - 4 min drive
  • Hatton Cross Underground Station - 4 min drive
  • Heathrow Airport (LHR) - 10 min drive

Restaurants

  • ‪Caffè Nero - ‬11 min drive
  • ‪Trunk Bar & Restaurant - ‬7 min walk
  • ‪Bijou Bar - ‬7 min walk
  • ‪McDonald's - ‬8 min walk
  • ‪Carluccio's - Marriott Heathrow - ‬4 min walk

About this property

Best Western London Heathrow Ariel Hotel

Hotel in Hayes with restaurant and bar/lounge
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A business centre and a meeting room are available.

Public spaces have free WiFi and wired Internet. Event space at this hotel measures 355 square feet (33 square metres) and includes a conference centre. A vending machine, multilingual staff, and dry cleaning/laundry services are also featured at the business-friendly Best Western London Heathrow Ariel Hotel. Parking is available for a fee.

This 4-star Hayes hotel is smoke free.

  • 184 guestrooms or units
  • 3 levels
  • 355 sq ft of conference space
  • 33 sq. m of conference space
  • Deli
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Best Western London Heathrow Ariel Hotel offers 184 air-conditioned accommodations with a hairdryer and an iron/ironing board. Flat-screen televisions come with premium satellite channels and pay-per-view films. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is provided on a daily basis.

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The price is NZ$113
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (GBP 15 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; GBP 15.95 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Junction Restaurant

Family friendly

  • In-room cot
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Conference centre (355 square foot of space)
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair-accessible parking

More

  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Electric kettle
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for GBP 15.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 15.95 per person
  • Self-parking fee: GBP 15 per night
  • Rollaway bed fee: GBP 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ariel Holiday Inn
Ariel Holiday Inn Heathrow
Heathrow Ariel Holiday Inn
Heathrow Holiday Inn Ariel
Holiday Inn Ariel
Holiday Inn Ariel Heathrow
Holiday Inn Ariel Hotel
Holiday Inn Ariel Hotel Heathrow
Holiday Inn Heathrow Ariel
Hayes Holiday Inn
Holiday Inn London - Heathrow Ariel Hotel Hayes
Holiday Inn London Heathrow Ariel Hotel Hayes
Holiday Inn London Heathrow Ariel Hotel
Holiday Inn London Heathrow Ariel Hayes
Holiday Inn London Heathrow Ariel
Holiday Inn Hayes
Holiday Inn London - Heathrow Ariel Hayes, UK - Greater London
Best London Heathrow Ariel
Holiday Inn London Heathrow Ariel
Best Western London Heathrow Ariel Hotel Hotel
Best Western London Heathrow Ariel Hotel Hayes
Best Western London Heathrow Ariel Hotel Hotel Hayes

Frequently asked questions

Is parking available at Best Western London Heathrow Ariel Hotel?

Yep, Best Western London Heathrow Ariel Hotel has a self car park for GBP 15 per night. A self car park is also available, for a fee.

How much does it cost to stay at Best Western London Heathrow Ariel Hotel?

As of 13 Feb 2026, prices found for a 1-night stay for 2 adults at Best Western London Heathrow Ariel Hotel on 7 Mar 2026 start from NZ$103.44, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Best Western London Heathrow Ariel Hotel family-friendly?

You bet! With amenities such as a deli, as well as free infant beds in the guestrooms, it's no surprise that Best Western London Heathrow Ariel Hotel is a hit with families.

Does Best Western London Heathrow Ariel Hotel serve breakfast?

Sure does, buffet breakfast is on offer on weekdays between 6:30 AM and 9:30 AM and weekends from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at Best Western London Heathrow Ariel Hotel?

No, Best Western London Heathrow Ariel Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Best Western London Heathrow Ariel Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Best Western London Heathrow Ariel Hotel?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Best Western London Heathrow Ariel Hotel?

No, pets are not allowed.

Best Western London Heathrow Ariel Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 487 out of 1450 reviews
Rating 8 - Good. 448 out of 1450 reviews
Rating 6 - Okay. 266 out of 1450 reviews
Rating 4 - Poor. 141 out of 1450 reviews
Rating 2 - Terrible. 108 out of 1450 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, property conditions & facilities
Basic but clean
Stayed 1 night in Oct 2025

10/10 Excellent

Robert L

Stayed 1 night in Nov 2025

4/10 Poor

Rachael

Liked: Staff & service
Disliked: Cleanliness
The room is very dingy. Bathroom is so gross. We had an “executive suite…” which id hate to see what anything lower than that would be. Only one elevator worked so most people were using the stairs. Staff was nice though. Glad we were only staying there for one night.
Stayed 1 night in Nov 2025

8/10 Good

Gayle

Business traveller
Liked: Cleanliness, amenities
Easy to get to. Staff were friendly
Stayed 1 night in Nov 2025

8/10 Good

David

Business traveller
Liked: Staff & service
Convenient
Stayed 1 night in Nov 2025

4/10 Poor

Stephen

Stayed 1 night in Nov 2025

8/10 Good

Bethanie

Liked: Cleanliness, staff & service, amenities
Well located and convenient for the airport - just a few minutes’ bus ride to get to Heathrow’s central station. The staff were lovely and helpful. The room was rather dated and could do with an upgrade, but the bed was comfortable and has everything you need for a one night’s stay before or after a flight.
Stayed 1 night in Nov 2025

10/10 Excellent

Harpreet

Stayed 1 night in Nov 2025

6/10 Okay

Susan

Liked: Cleanliness, property conditions & facilities
The room was fine. We stayed 2 nights as visiting family in London. On returning to our room for the second night our room was as we left it, bed disheveled . Towels in bath as requested and not changed, tea, coffee, milk etc not replenished. Advised you had to tell the front desk you wanted your room servicing. Advised to pay parking as displayed outside at £50.40. Website says £16, when complained told we should have paid for parking at the front desk which would have been £15 per night and not as stated in the car park at £25 per night. Never experienced that before. Became a rather expensive family visit especially when we had traveled from the north west of England.
Stayed 2 nights in Nov 2025

10/10 Excellent

Meriel

Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean and well presented. The staff were polite and helpful
Stayed 1 night in Nov 2025

10/10 Excellent

Victoria Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in and out.
Stayed 1 night in Nov 2025

4/10 Poor

Evette

Disliked: Staff & service, amenities
The room was very basic and the meals very expensive. The only good thing was the breakfast. Would probably stick with Premier Inn tbh.
Stayed 1 night in Nov 2025

8/10 Good

Corey

Liked: Staff & service
Stayed 1 night in Oct 2025

4/10 Poor

Gordon

Travelled with partner
Disliked: Staff & service, amenities
There was aome issue with booking. The hotel had us checked out after one night instead of two. On return our room was locked. It rook staff over an hour to sort out the problem which turned out ro be a computer issue. However i was made to wait in tje lobby for over an hour whhile front counter staff checked other guests jnto their rooms instead of seeing to my issue. Customer service was severely lacking at this hotel. I expected better from BW.
Stayed 2 nights in Oct 2025

8/10 Good

Christa

Stayed 1 night in Nov 2025

6/10 Okay

Ziad

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The hotel is in a below average area with no near-by supermarkets and restaurants. It takes over an hour to get to London city center. The breakfast was fine. However, one day both coffee machines were broken down and the rest of the days only one of them was working. Prior to arrival by 1 week, we tried to reach out to the hotel by phone and messages through Expedia portal with no response from them. With Expedia help, it took them a week to get a response from the hotel. The positive side was their staff was nice. We will not stay there again.
Stayed 4 nights in Oct 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Efficient friendly helpful staff
Stayed 1 night in Nov 2025

10/10 Excellent

Atsuko

Stayed 1 night in Oct 2025

8/10 Good

M D

Liked: Cleanliness, staff & service, amenities
Well presented room One lift out if service
Stayed 1 night in Nov 2025

10/10 Excellent

G

Stayed 1 night in Nov 2025

2/10 Terrible

Oliver

Disliked: Cleanliness, staff & service, amenities
Best western stay I’m very disappointed with this stay. From booking to actually staying here it’s been a nightmare. When booking I put in a special request for 2 cot beds as have two very young girls. No reply. Over the course of the week I have attempted to call the hotel reception 30-40 times and each time it has rang and hung up. I turn up to the hotel with tired children and surprise, no cot bed. Told the staff I attempted to call from 8:30am till now around 10 times with no answer. Was told thry are with a guest but I don’t believe it. I had to wait 20-25 mins for a for bed. This was brought up to my room and left (not built and no bed sheets). Was told the second one was on its way. After 15 mins and nothing I go down to reception to be told I have to wait another 25 mins. Bare in mine I have 2 children who need to get to sleep and I need to wait for staff to bring this. After another 15 mins staff come up and tell me they have lost the cot bed. Utterly disgraceful from the hotel of this brand, the staff not good enough either. I would like a full refund for this stay as I am not happy one bit with this hotel. Regards Oliver jones
Stayed 1 night in Nov 2025

8/10 Good

Belinda

Liked: Cleanliness, staff & service
Disliked: Amenities
Clean room, good stafg
Stayed 2 nights in Oct 2025

6/10 Okay

wendy

Travelled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
It was ok for 1 night but wouldn’t stay beyond that
Stayed 1 night in Oct 2025

10/10 Excellent

Allison

Liked: Cleanliness
Stayed 1 night in Oct 2025

6/10 Okay

Lachlan

Staff friendly. 1/2 elevators not working. Noisy. Room did not feel clean.
Stayed 1 night in Sep 2025