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Best Western London Heathrow Ariel Hotel

4.0 star property
Hotel in Hayes with 24-hour front desk and restaurant

Photo gallery for Best Western London Heathrow Ariel Hotel

Front of property
Daily buffet breakfast (GBP 15.95 per person)
Lobby sitting area
Executive Room, 1 Double Bed, Non Smoking
Bar (on property)

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • Parking available
  • Air conditioning
The current price is NZ$172
includes taxes & fees
18 May - 19 May

Explore the area

Map
118 Bath Road, Hayes, England, UB3 5AJ
  • Airport Bowl
    ‪2 min walk‬
  • Stockley Park
    ‪6 min drive‬
  • Twickenham Stadium
    ‪13 min drive‬
  • London (LHR-Heathrow)
    ‪10 min drive‬

Room options

View all photos for Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hairdryer
Private bathroom
Shower/bath combination
  • 23.1 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Room, 1 Double Bed, Non Smoking

Executive Room, 1 Double Bed, Non Smoking

Executive Room, 1 Double Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hairdryer
Private bathroom
Shower/bath combination
  • 20.14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

Desk, laptop workspace, soundproofing, iron/ironing board

Standard Room, 1 Double Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hairdryer
Private bathroom
Shower/bath combination
  • 23.1 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Single Bed, Non Smoking

Standard Room, 1 Single Bed, Non Smoking

Standard Room, 1 Single Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hairdryer
Private bathroom
Shower/bath combination
  • 13.5 sq m
  • Sleeps 1
  • 1 Single Bed

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About the area

Hayes

At Best Western London Heathrow Ariel Hotel, you'll be 13.6 km (8.5 mi) from Windsor Castle and 12.8 km (8 mi) from Hampton Court Palace. Highlights at this hotel include a restaurant, a bar/lounge and a conference centre. .The restaurant, The Junction Restaurant, serves international cuisine and is open for breakfast, lunch and dinner. 355 square feet (33 square metres) of event facilities include a meeting room and conference space, and other business amenities include a business centre. Added amenities include free Wi-Fi in public areas and a snack bar/deli. Buffet breakfast is available on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM. There's also the convenience of self parking. .Attractions within a 15-minute drive of this 4-property class Heathrow Villages hotel include Royal Botanic Gardens, Kew and Twickenham Stadium.

What's nearby

  • Airport Bowl - 2 min walk - 0.3 km
  • Stockley Park - 6 min drive - 4.2 km
  • Brunel University - 9 min drive - 7.6 km
  • Twickenham Stadium - 13 min drive - 8.5 km
  • Hampton Court Palace - 20 min drive - 12.9 km

Getting around

  • Hayes & Harlington Station - 4 min drive
  • Hatton Cross Underground Station - 4 min drive
  • Heathrow Airport (LHR) - 10 min drive

Restaurants

  • ‪Caffè Nero - ‬9 min drive
  • ‪United Club - ‬10 min drive
  • ‪Steak & Lobster - ‬7 min walk
  • ‪Bijou Bar - ‬7 min walk
  • ‪The Pheasant - ‬12 min walk

About this property

Best Western London Heathrow Ariel Hotel

Hotel in Hayes with 24-hour front desk and restaurant
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A business centre and a meeting room are available.

Public spaces have free WiFi and wired Internet. Event space at this hotel measures 355 square feet (33 square metres) and includes a conference centre. A vending machine, multilingual staff, and dry cleaning/laundry services are also featured at the business-friendly Best Western London Heathrow Ariel Hotel. Parking is available for a fee.

This 4-star Hayes hotel is smoke free.

  • 184 guestrooms or units
  • 3 levels
  • 355 sq ft of conference space
  • 33 sq. m of conference space
  • Deli
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Best Western London Heathrow Ariel Hotel offers 184 air-conditioned accommodations with a hairdryer and an iron/ironing board. Flat-screen televisions come with premium satellite channels and pay-per-view films. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is provided on a daily basis.

Languages

Arabic, English, Hindi, Polish, Portuguese, Romanian

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (GBP 16 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; GBP 15.95 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Junction Restaurant

Family friendly

  • Free cot
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Conference centre (355 square foot of space)
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair-accessible parking

More

  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Electric kettle
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for GBP 15.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 15.95 per person
  • Self-parking fee: GBP 16 per night
  • Rollaway bed fee: GBP 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ariel Holiday Inn
Ariel Holiday Inn Heathrow
Heathrow Ariel Holiday Inn
Heathrow Holiday Inn Ariel
Holiday Inn Ariel
Holiday Inn Ariel Heathrow
Holiday Inn Ariel Hotel
Holiday Inn Ariel Hotel Heathrow
Holiday Inn Heathrow Ariel
Hayes Holiday Inn
Holiday Inn London - Heathrow Ariel Hotel Hayes
Holiday Inn London Heathrow Ariel Hotel Hayes
Holiday Inn London Heathrow Ariel Hotel
Holiday Inn London Heathrow Ariel Hayes
Holiday Inn London Heathrow Ariel
Holiday Inn Hayes
Holiday Inn London - Heathrow Ariel Hayes, UK - Greater London
Best London Heathrow Ariel
Holiday Inn London Heathrow Ariel
Best Western London Heathrow Ariel Hotel Hotel
Best Western London Heathrow Ariel Hotel Hayes
Best Western London Heathrow Ariel Hotel Hotel Hayes

Frequently asked questions

Is parking available at Best Western London Heathrow Ariel Hotel?

Yep, Best Western London Heathrow Ariel Hotel has a self car park for GBP 16 per night.

How much does it cost to stay at Best Western London Heathrow Ariel Hotel?

As of 12 May 2025, prices found for a 1-night stay for 2 adults at Best Western London Heathrow Ariel Hotel on 18 May 2025 start from NZ$172.25, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Best Western London Heathrow Ariel Hotel family-friendly?

You bet! With amenities such as a deli, as well as free infant beds in the guestrooms, it's no surprise that Best Western London Heathrow Ariel Hotel is a hit with families.

Does Best Western London Heathrow Ariel Hotel serve breakfast?

Sure does, buffet breakfast is on offer on weekdays between 6:30 AM and 9:30 AM and weekends from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at Best Western London Heathrow Ariel Hotel?

No, Best Western London Heathrow Ariel Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Best Western London Heathrow Ariel Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Best Western London Heathrow Ariel Hotel?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Best Western London Heathrow Ariel Hotel?

No, pets are not allowed.

Best Western London Heathrow Ariel Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 483 out of 1424 reviews
Rating 8 - Good. 463 out of 1424 reviews
Rating 6 - Okay. 252 out of 1424 reviews
Rating 4 - Poor. 118 out of 1424 reviews
Rating 2 - Terrible. 108 out of 1424 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Tanya

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Sohail

Stayed 1 night in Feb 2025

6/10 Okay

Gillian

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The room was very small with barely enough space to walk around the bed. The room was so cold I couldn’t sleep. I ended up in bed with layers of clothes on. Never again. Staff were good though.
Stayed 1 night in Feb 2025

10/10 Excellent

Jolanta

Stayed 1 night in Feb 2025

2/10 Terrible

Cassie

Disliked: Cleanliness
Stayed 1 night in Feb 2025

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Fiona

Liked: Staff & service
Stayed 1 night in Feb 2025

8/10 Good

RICHARD

Stayed 1 night in Feb 2025

8/10 Good

Jane

Travelled with group
Liked: Cleanliness, staff & service
The hotel staff who we came into contact with were exceptionally helpful, friendly and humorous. In particular, the member of staff on reception and the restaurant waiter should be mentioned for their excellent customer service.
Stayed 1 night in Jan 2025

10/10 Excellent

Clare

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nobody wants to be unwell when they’re away, but there’s little better test of a hotel’s quality of service. The food and courtesy of staff was already worth recommending, but when I became sick the staff went above and beyond to support my family and me. Genuine care and compassion, with thoughtfulness and a bias for action make a BIG impact when brought together at a time when they can make such a difference to the human experience. Highly recommend.
Stayed 1 night in Feb 2025

8/10 Good

John

Stayed 1 night in Sep 2024

8/10 Good

Andrew

Stayed 1 night in Dec 2024

6/10 Okay

Rajan, Leicester

Disliked: Cleanliness, property conditions & facilities
Heating issues very cold and in room heating did not work
Stayed 1 night in Feb 2025

2/10 Terrible

Ragan

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Scum and awful

Worst hotel I have ever stayed in Bed bug in room and the rooms are completely filthy Defo a nononon
Stayed 1 night in Jan 2025

6/10 Okay

Alvin

Liked: Cleanliness, staff & service
Decent place to stay for the price i paid. Friendly staff, decent food! Outdated rooms however and fairly cold even though the temp was set to high. Still overall, not a bad place to stay and dine.
Stayed 1 night in Feb 2025

10/10 Excellent

Gretchen Pedraza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient the hotel is clean and the staff were very helpful and friendly absolutely loved it right next to the bus stop
Stayed 5 nights in Jan 2025

6/10 Okay

Bartosz

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities

Comfortable but outdated

Location wise OK close to the airport, no free shuttle service , get the regular bus from Terminal 2/3 as they offer you a much more expensive hotel shuttle. Room clean but have never seen a hotel that outdated
Stayed 1 night in Jan 2025

10/10 Excellent

David

Stayed 1 night in Oct 2024

8/10 Good

Helen

Liked: Cleanliness, staff & service, room comfort

Perfect airport stopover near the purple parking s

Very useful stopover for Purple Patking drop off for Heathrow. Perfect stop after a long flight before a long drive. Excellent staff. £15 for overnight parking. Our bathroom door was warped and didn’t close properly but other than that all was good. Breakfast starts at 6.30am too and was plentiful and included
Stayed 1 night in Jan 2025

10/10 Excellent

Alastair

Stayed 1 night in Jan 2025

8/10 Good

Geoff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for an early flight from Heathrow. Bus stop right across the road and busses run from early hours
Stayed 1 night in Oct 2024

8/10 Good

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly and

Stayed 1 night in Jan 2025

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms are clean but they are old. Definitely need an update, no usb ports or at least in my room. Just an alarm clock that had some so bring a travel plug. Can’t complain, place was quiet, clean and staff were all super nice.
Stayed 1 night in Jan 2025

8/10 Good

Shimon

Liked: Staff & service
Not meeting my Best Western expectations.
Stayed 1 night in Jan 2025