Best Western London Heathrow Ariel Hotel

4.0 star property
Hotel in Hayes with 24-hour front desk and restaurant

Photo gallery for Best Western London Heathrow Ariel Hotel

Front of property
Executive Room, 1 Double Bed, Non Smoking
Lobby sitting area
Bar (on property)
Combined shower/bathtub, free toiletries, hair dryer, towels

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • Parking available
  • Air conditioning
The current price is NZ$146
includes taxes & fees
31 July - 1 Aug

Explore the area

Map
118 Bath Road, Hayes, England, UB3 5AJ
  • Stockley Park
    ‪5 min drive‬
  • Brunel University
    ‪8 min drive‬
  • Twickenham Stadium
    ‪12 min drive‬
  • London (LHR-Heathrow)
    ‪10 min drive‬

Room options

Standard Room, 2 Single Beds, Non Smoking

7.8 out of 10
Good
(35 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Shower/bath combination
Hairdryer
Private bathroom
  • 23.1 sq m
  • Sleeps 2
  • 2 Single Beds

Executive Room, 1 Double Bed, Non Smoking

8.0 out of 10
Very good
(11 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Shower/bath combination
Hairdryer
Private bathroom
  • 20.14 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 Double Bed, Non Smoking

8.0 out of 10
Very good
(113 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Shower/bath combination
Hairdryer
Private bathroom
  • 23.1 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 Single Bed, Non Smoking

8.4 out of 10
Very good
(95 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Shower/bath combination
Hairdryer
Private bathroom
  • 13.5 sq m
  • Sleeps 1
  • 1 Single Bed

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

Standard Single Room

  • Sleeps 1
  • 1 Single Bed

Standard Twin Room

  • Sleeps 2
  • 2 Single Beds

Executive Double Room

  • Sleeps 2
  • 1 Double Bed

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About the area

Hayes

At Best Western London Heathrow Ariel Hotel, you'll be 12.8 km (8 mi) from Hampton Court Palace and 13.6 km (8.5 mi) from Windsor Castle. Highlights at this hotel include a restaurant, a bar/lounge and a conference centre. .The restaurant, The Junction Restaurant, serves international cuisine and is open for breakfast, lunch and dinner. A meeting room, conference space, and a business centre are among the business amenities offered. Added amenities include free Wi-Fi in public areas and a snack bar/deli. Buffet breakfast is available on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM. There's also the convenience of self parking. .Attractions within a 15-minute drive of this 4-property class Heathrow Villages hotel include Royal Botanic Gardens, Kew and Twickenham Stadium.

What's nearby

  • Airport Bowl - 2 min walk - 0.2 km
  • Stockley Park - 5 min drive - 4.7 km
  • Brunel University - 8 min drive - 7.8 km
  • Twickenham Stadium - 12 min drive - 8.0 km
  • Hampton Court Palace - 19 min drive - 13.5 km

Getting around

  • Hayes & Harlington Station - 4 min drive
  • Hatton Cross Underground Station - 4 min drive
  • Heathrow Airport (LHR) - 10 min drive

Restaurants

  • ‪Caffè Nero - ‬9 min drive
  • ‪United Club - ‬10 min drive
  • ‪Steak & Lobster - ‬7 min walk
  • ‪Bijou Bar - ‬7 min walk
  • ‪The Pheasant - ‬12 min walk

About this property

Best Western London Heathrow Ariel Hotel

Hotel in Hayes with 24-hour front desk and restaurant
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A business centre and a meeting room are available.

Public spaces have free WiFi and wired Internet. A vending machine, multilingual staff, and dry cleaning/laundry services are also featured at the business-friendly Best Western London Heathrow Ariel Hotel. Parking is available for a fee.

This 4-star Hayes hotel is smoke free.

  • 184 guestrooms or units
  • 3 levels
  • 33 sq. m of conference space
  • Deli
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Best Western London Heathrow Ariel Hotel offers 184 air-conditioned accommodations with a hairdryer and an iron/ironing board. Flat-screen televisions come with premium satellite channels and pay-per-view films. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is provided on a daily basis.

Languages

Arabic, English, Hindi, Polish, Portuguese, Romanian

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (GBP 16 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; GBP 15.95 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Junction Restaurant

Family friendly

  • Free cot
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Conference centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair-accessible parking

More

  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Electric kettle
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for GBP 15.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 15.95 per person
  • Self-parking fee: GBP 16 per night
  • Rollaway bed fee: GBP 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ariel Holiday Inn
Ariel Holiday Inn Heathrow
Heathrow Ariel Holiday Inn
Heathrow Holiday Inn Ariel
Holiday Inn Ariel
Holiday Inn Ariel Heathrow
Holiday Inn Ariel Hotel
Holiday Inn Ariel Hotel Heathrow
Holiday Inn Heathrow Ariel
Hayes Holiday Inn
Holiday Inn London - Heathrow Ariel Hotel Hayes
Holiday Inn London Heathrow Ariel Hotel Hayes
Holiday Inn London Heathrow Ariel Hotel
Holiday Inn London Heathrow Ariel Hayes
Holiday Inn London Heathrow Ariel
Holiday Inn Hayes
Holiday Inn London - Heathrow Ariel Hayes, UK - Greater London
Best London Heathrow Ariel
Holiday Inn London Heathrow Ariel
Best Western London Heathrow Ariel Hotel Hotel
Best Western London Heathrow Ariel Hotel Hayes
Best Western London Heathrow Ariel Hotel Hotel Hayes

Frequently asked questions

Is parking available at Best Western London Heathrow Ariel Hotel?

Yep, Best Western London Heathrow Ariel Hotel has a self car park for GBP 16 per night.

How much does it cost to stay at Best Western London Heathrow Ariel Hotel?

As of 1 Jul 2025, prices found for a 1-night stay for 2 adults at Best Western London Heathrow Ariel Hotel on 31 Jul 2025 start from NZ$145.98, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Best Western London Heathrow Ariel Hotel family-friendly?

You bet! With amenities such as a deli, as well as free infant beds in the guestrooms, it's no surprise that Best Western London Heathrow Ariel Hotel is a hit with families.

Does Best Western London Heathrow Ariel Hotel serve breakfast?

Sure does, buffet breakfast is on offer on weekdays between 6:30 AM and 9:30 AM and weekends from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at Best Western London Heathrow Ariel Hotel?

No, Best Western London Heathrow Ariel Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Best Western London Heathrow Ariel Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Best Western London Heathrow Ariel Hotel?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Best Western London Heathrow Ariel Hotel?

No, pets are not allowed.

Best Western London Heathrow Ariel Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 466 out of 1391 reviews
Rating 8 - Good. 449 out of 1391 reviews
Rating 6 - Okay. 251 out of 1391 reviews
Rating 4 - Poor. 120 out of 1391 reviews
Rating 2 - Terrible. 105 out of 1391 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Julin Fernando

Liked: Cleanliness, amenities
Disliked: Staff & service
Visitors not allowed to come to the room! Not very good
Stayed 1 night in Mar 2025

8/10 Good

K

Travelled with group
Liked: Staff & service, room comfort

I would use again

Loved the location. Excellent local bus routes putside the hotel. Staff uber friendly and helpful. Food nice in the restsurant. Recommend the Indian food. Main gripe was the condition of the hotel. Slightly weather beaten and the cleanliness on the doors and handles was below my expectations. Toilet snd dhower spotless.
Stayed 1 night in Mar 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I found a room to be a bit noisy with lots of aircraft noise and a taxi stand. Parking lot was filthy.
Stayed 1 night in Mar 2025

6/10 Okay

martin

Business traveller
Disliked: Cleanliness, room comfort

Poor hotel stay

Poor room space more like a prison cell room Bath room taps broken na loose spinning round Door seals mouldy and in need for replacement Additional charges added to food un aware of and informed that’s right even though says discretionary
Stayed 1 night in Mar 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

An oldie but a goodie!

The room was a bit tired but the lobby area and restaurant were much better. The breakfast was more than adequate with a large selection freshly prepared. This made up for the downfall in the presentation of the room. I almost forgot, even being right on a very busy road and aircraft landing behind that we heeard no noise. So very quiet.
Stayed 1 night in Mar 2025

8/10 Good

Shafia

Liked: Cleanliness, property conditions & facilities
I ran out of tea as wasn't replenished on the second day
Stayed 2 nights in Mar 2025

8/10 Good

landon

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
GREAT STAFF.
Stayed 1 night in Mar 2025

8/10 Good

philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient. Good facilities
Stayed 1 night in Mar 2025

8/10 Good

Ric

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and close.
Stayed 1 night in Mar 2025

6/10 Okay

Karen

Stayed 1 night in Mar 2025

6/10 Okay

Lee

Stayed 2 nights in Mar 2025

4/10 Poor

Steven

Disliked: Staff & service, amenities, property conditions & facilities
No surrounding businesses, no surrounding restaurants, very little english speaking... Very small room. For the money, there are MANY nicer small lodges just a little farther up the road!
Stayed 1 night in Mar 2025

8/10 Good

Jojie

Business traveller
Liked: Staff & service, room comfort
Stayed 1 night in Mar 2025

4/10 Poor

Charles

Stayed 1 night in Mar 2025

8/10 Good

Ciaran

Liked: Cleanliness
Stayed 1 night in Mar 2025

8/10 Good

Remo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Speaking of value for money, around, first: Not too bad. However, I was there during the Heathrow closure disaster. Luckily, I booked early morning via Expedia and got a good price. 67 pounds Breakfast and an 18 pounds value dinner, at al tigether below 100 pouns. Staff was exceptionally friendly, and I got my room before usual check in time and a breakfast this very day *and a good breakfast, nice coffee too), instead next day (had to leave there at 4.45am). They even extended breakfast time due to demand! Room was clean, comfortable, had a cettle with a choice of tea and coffee. Other, later guest's were not that lucky, as prices per night and room went up within a few morning hours to even 650 pounds! Not blaming staff there however. My overall rating: Would stay there again. Taxi to and from Terminal 5, around 26 pounds. Acceptable. Altogether: Friendly and clean hotel!
Stayed 1 night in Mar 2025

10/10 Excellent

Geoffrey

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exceptional Service

I was very impressed with the service and registration, having never stayed there before. I am a Platinum Best Western member, but I was kindly given a free upgrade to an executive room. I am disabled and will go through my 15th knee surgery next month, so this was very beneficial for me. Thank you.
Stayed 1 night in Mar 2025

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and comfortable

Clean and comfortable. Lovely staff, good restaurant onsite.
Stayed 4 nights in Feb 2025

10/10 Excellent

Ellie

Stayed 3 nights in Mar 2025

6/10 Okay

Sean

Stayed 1 night in Mar 2025

10/10 Excellent

Lisa

Liked: Cleanliness, property conditions & facilities
Clean rooms are small though
Stayed 3 nights in Feb 2025

8/10 Good

Terence

Liked: Cleanliness, staff & service, property conditions & facilities
Convienient as it is close to the airport
Stayed 1 night in Mar 2025

2/10 Terrible

Haleh

Stayed 1 night in Mar 2025

8/10 Good

Amanda

Travelled with partner
It’s outer London. What do you expect
Stayed 1 night in Mar 2025

10/10 Excellent

Nasir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Place!
Stayed 1 night in Jan 2025