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Hyatt House London Stratford

4.0 star property
Pet-friendly London hotel connected to a shopping centre, steps from Westfield Stratford City

Photo gallery for Hyatt House London Stratford

Terrace/patio
Creator video
Bar (on property)
Restaurant
Fridge, microwave, stovetop, dishwasher

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Room service
  • Gym
  • Bar
  • Air conditioning
  • Parking available
The current price is NZ$368
includes taxes & fees
9 Nov - 10 Nov

Explore the area

View map
10 B Chestnut Plaza Westfield, Stratford City, London, England, E20 1GL
  • Place, Westfield Stratford City
    ‪1 min walk‬
  • Place, London Stadium
    ‪12 min walk‬
  • Place, O2 Arena
    ‪8 min drive‬
  • Airport, London (LHR-Heathrow)
    ‪57 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Park View

Suite, 1 King Bed with Sofa bed, Park View

Suite, 1 King Bed with Sofa bed, Park View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
Dishwasher
LCD TV
  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed, Accessible, Kitchenette

Studio, 1 King Bed, Accessible, Kitchenette

Studio, 1 King Bed, Accessible, Kitchenette

8.8 out of 10
Excellent
(5 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
Dishwasher
LCD TV
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed, Kitchenette

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Studio, 1 King Bed, Kitchenette

9.6 out of 10
Exceptional
(9 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
Dishwasher
LCD TV
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
Dishwasher
LCD TV
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Studio, 1 King Bed

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Deluxe Studio, 1 King Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
Dishwasher
LCD TV
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Park View

Suite, 1 King Bed, Park View

Suite, 1 King Bed, Park View

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
Dishwasher
LCD TV
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed, Kitchenette, Park View

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Studio, 1 King Bed, Kitchenette, Park View

9.2 out of 10
Wonderful
(11 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
Dishwasher
LCD TV
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Suite, 1 King Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
Dishwasher
LCD TV
  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed, Kitchenette, Park View

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Studio, 1 King Bed, Kitchenette, Park View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
Dishwasher
LCD TV
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

London

Hyatt House London Stratford puts you in the heart of London, connected to a shopping centre and within steps of Aspers Casino and Westfield Stratford City. Highlights at this hotel include free buffet breakfast, a bar/lounge and in-room kitchens. .This business-friendly hotel offers free WiFi in public areas, a fitness centre and concierge services. Added amenities include a free manager's reception, coffee/tea in a common area and laundry facilities. Each morning free breakfast is served. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of self parking. .Places within a 15-minute walk of this 4-property class Stratford hotel include London Stadium and Copper Box Arena.

What's nearby

  • Westfield Stratford City - 1 min walk - 0.0 km
  • Queen Elizabeth Olympic Park - 4 min walk - 0.4 km
  • London Stadium - 12 min walk - 1.0 km
  • ABBA Arena - 16 min walk - 1.4 km
  • O2 Arena - 8 min drive - 5.7 km

Getting around

  • Stratford Station - 4 min walk
  • Stratford High Street DLR Station - 10 min walk
  • London (LCY-London City) - 23 min drive

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪M&S Café - ‬1 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪YO! Sushi - ‬2 min walk
  • ‪Las Iguanas - ‬2 min walk

About this property

Hyatt House London Stratford

Pet-friendly London hotel connected to a shopping centre, steps from Westfield Stratford City
You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free manager's reception. WiFi and wired Internet are free in public spaces.

There are 12 meeting rooms available. A fitness centre, a terrace, and multilingual staff are also featured at the business-friendly Hyatt House London Stratford. For a fee, parking is available.

This 4-star London hotel is smoke free.

  • 125 guestrooms or units
  • 12 levels
  • Conference rooms
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Corner/local shop
  • Terrace
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
Hyatt House London Stratford offers 125 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Accommodation at this 4-star hotel has kitchens with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. LCD televisions come with satellite channels. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Similar properties

Terrace/patio
Hyatt Regency London Stratford
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
4.5 out of 5, Wonderful, 1,007 reviews
The price is NZ$340
includes taxes & fees
30 Nov - 1 Dec
Hyatt Regency London Stratford

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Secured parking on site (GBP 25 per night)

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • Bicycle rentals
  • Designer stores
  • Gym
  • Shopping centre
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 12 meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • 12 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5:30 AM
Early check-in subject to availability
Late check-in subject to availability
Late check-in fee for check-in between noon and 3:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 35.00 per pet, per night, plus a deposit of GBP 150.00 per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 49 lb per pet)
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Secured self-parking fee: GBP 25 per night
  • Pet deposit: GBP 150.00 per stay
  • Pet fee: GBP 35.00 per pet, per night
  • Service animals are exempt from fees
  • Late check-in fee for check-in between noon and 3:00 PM

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Carte Blanche and Eurocard. Cash is not accepted. 
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Staybridge Suites Aparthotel London Stratford City
Staybridge Suites London Stratford City
Staybridge Suites London-Stratford City England
Staybridge Suites London Stratford City Aparthotel
Staybridge Suites London Stra

Frequently asked questions

What is the cancellation policy at Hyatt House London Stratford?

Hyatt House London Stratford offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hyatt House London Stratford?

As of 1 Nov 2025, prices found for a 1-night stay for 2 adults at Hyatt House London Stratford on 9 Nov 2025 start from NZ$367.64, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hyatt House London Stratford?

Yep, Hyatt House London Stratford has a secured self car park for GBP 25 per night.

Is Hyatt House London Stratford family-friendly?

You bet! With amenities such as a corner/local shop and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Hyatt House London Stratford is a hit with families.

Does Hyatt House London Stratford serve breakfast?

Yep, our travelers give top marks to the free buffet breakfast here! Available daily from 7:00 AM to 10:00 AM, this is the place to fuel up for a big day of adventure.

Is there a free airport shuttle available at Hyatt House London Stratford?

No, Hyatt House London Stratford does not offer an airport shuttle service.

What time are check-in & check-out at Hyatt House London Stratford?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Hyatt House London Stratford?

Dogs are welcome at Hyatt House London Stratford, with food and water bowls on offer. Just so you know, there's a limit of one pet, with a maximum weight of up to 22 kg per pet.

Hyatt House London Stratford Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 711 out of 1008 reviews
Rating 8 - Good. 226 out of 1008 reviews
Rating 6 - Okay. 37 out of 1008 reviews
Rating 4 - Poor. 17 out of 1008 reviews
Rating 2 - Terrible. 17 out of 1008 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Grant

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable. Excellent staff, friendly and engaging.
Stayed 1 night in Jul 2025

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Another lovely stay at this hotel.great location. Good condition very large room. All staff were excellent and helpful. Only negative they ran out of brown bread for toast which I would expect as basic but loads of other items on the menu
Stayed 3 nights in Jul 2025

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Room was huge and had cooking facilities
Stayed 1 night in Jul 2025

4/10 Poor

Robert

Liked: Cleanliness
Stayed 3 nights in Jul 2025

10/10 Excellent

Matthew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 21 nights in Jun 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for a weekend break, and to see the Athletics. I was very pleased with the room and the facilities. Would be ideal if on a work trip or an extended stay. I didn’t need to use the laundry facilities or the kitchenette as I ate out. The room was very clean, great quality cosmetics in the bathroom and comfortable bed. My only area of negativity, the WiFi was slow and my room didn’t have phone signal so that was frustrating but beyond that no issues. The breakfast restaurant was rich in options, beautifully decorated and staff really attentive. I would have liked to have enjoyed a drink in the bar but there looked to be an event on so went out instead. The convenience for shopping, the underground, sports venues is exceptional. Highly recommended.
Stayed 2 nights in Jul 2025

10/10 Excellent

Victoria

Business traveller
Fantastic property in the heart of Stratford. Perfect for shopping, dining and further travel into London. Clean and spacious rooms with very friendly staff.
Stayed 3 nights in Jul 2025

8/10 Good

William (Billy)

Stayed 2 nights in Jun 2025

4/10 Poor

Nicholas

Disliked: Staff & service

Average and overpriced

Very over priced, alarm off in the night, slow check in with staff paying very little attention, overall very disappointing
Stayed 1 night in Jul 2025

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Much needed getaway

Polite helpful staff. Good size rooms. Good selection of breakfast foods, though cooked items tended to be lukewarm rather than hot,but this is a minor negative. Will definitely stay again. It's also in a really nice area of London. Great shops restaurants and walks.
Stayed 2 nights in Jul 2025

8/10 Good

Simon

Travelled with group
Liked: Staff & service

Not great for the cost.....

Initial impressions were good, helpful staff, clean communal areas, room spacious and looked clean on arrival. However, the bathroom hadn't been cleaned properly and needed paint and some attention to detail, not what you expect from a room that's nearly £300 a night. Things got worse when we came back after the show at London Stadium. The area of the hotel is pretty much blocked off when leaving the stadium, no exceptions, so we had one hell of a walk trying to back to the hotel. Probably not the hotels fault, but a warning would have been good. To top it off, the AC was very poor, we called reception, who were pretty unhelpful, no offer of a fan, or room swap and apparently no maintenance available. No apology at any point. Again, not what you expect having paid so much. Breakfast was pretty good the next day, but not good enough to justify the costs and save the stay. Needless to say we won't be back... and that's rare from me...
Stayed 1 night in Jun 2025

10/10 Excellent

David

Stayed 1 night in Jun 2025

8/10 Good

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Central stay

Fabulous location and room quiet even though above the shops etc. Room was a good size, had all you need in the kitchen area. I would say though that the matress had no protector on just the sheet … and please use some mold remover on the shower it doesnt take much to remove … If you are staying at this hotel for a gig please note that the westfield closes the gates so you have to walk for miles around the centre then through the shopping centre.
Stayed 2 nights in Jun 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel next to Westfield shopping, bars and restaurants. Short walk to the London stadium and Stratford train station.
Stayed 1 night in Jun 2025

8/10 Good

Paul

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel but the surrounding area is terrible for roadworks and traffic.. and they make you walk the long way back to hotel after gigs!!
Stayed 1 night in Jun 2025

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Colin

Stayed 1 night in Jun 2025

8/10 Good

Helen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Asked for midday check in and it was approved so very grateful for that. Room excellent had everything we needed only downside the shower head is too heavy for the holder so doesn’t stay up which was a bit annoying but we managed Staff friendly all weekend very good would return
Stayed 1 night in Jun 2025

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and perfect for visit to London Stadium. Reception staff I dealt with were excellent
Stayed 1 night in Jun 2025

10/10 Excellent

Terri

Stayed 1 night in Jun 2025

10/10 Excellent

Maja

Stayed 2 nights in Jun 2025

8/10 Good

Angad

Stayed 2 nights in Jun 2025

10/10 Excellent

Jahanzeb

Stayed 1 night in Jun 2025

10/10 Excellent

Leanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025