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Norfolk Towers Paddington Hotel

4.0 star property
Hotel with a restaurant, a short walk to Hyde Park

Photo gallery for Norfolk Towers Paddington Hotel

Club Twin Room
Delicatessen
Business centre
Front of property
Lobby sitting area

Reviews

7.8 out of 10
Good

Popular amenities

  • Room service
  • Bar
  • 24/7 front desk
  • Housekeeping
  • Air conditioning

Explore the area

View map
34 Norfolk Place, London, England, W2 1QW
  • Hyde Park
    ‪8 min walk‬
  • Marble Arch
    ‪12 min walk‬
  • Oxford Street
    ‪3 min drive‬
  • London (LHR-Heathrow)
    ‪32 min drive‬

Room options

View all photos for Basic Single Room

Basic Single Room

Basic Single Room

8.0 out of 10
Very good
(5 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Separate bedroom
Blackout curtains
Hairdryer
  • Sleeps 1
  • 1 Twin Bed

View all photos for Club Double Room

1 bedroom, in-room safe, desk, blackout curtains

Club Double Room

7.4 out of 10
Good
(21 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Separate bedroom
Blackout curtains
Hairdryer
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Double Room, 1 Double Bed

Executive Double Room, 1 Double Bed

Executive Double Room, 1 Double Bed

8.8 out of 10
Excellent
(5 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Separate bedroom
Blackout curtains
Hairdryer
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Twin Room, 2 Single Beds

Room amenity

Executive Twin Room, 2 Single Beds

8.6 out of 10
Excellent
(8 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Separate bedroom
Blackout curtains
Hairdryer
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite

Suite

Suite

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Separate bedroom
Blackout curtains
Hairdryer
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

View all photos for Club Twin Room

1 bedroom, in-room safe, desk, blackout curtains

Club Twin Room

8.6 out of 10
Excellent
(18 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Separate bedroom
Blackout curtains
Hairdryer
  • Sleeps 2
  • 2 Twin Beds

View all photos for Club Twin Room

1 bedroom, in-room safe, desk, blackout curtains

Club Twin Room

  • Sleeps 2

View all photos for Suite

1 bedroom, in-room safe, desk, blackout curtains

Suite

  • Sleeps 3

View all photos for Club Double Room

1 bedroom, in-room safe, desk, blackout curtains

Club Double Room

  • Sleeps 2

View all photos for Small Single Room

1 bedroom, in-room safe, desk, blackout curtains

Small Single Room

  • Sleeps 1

View all photos for Executive Twin Room

1 bedroom, in-room safe, desk, blackout curtains

Executive Twin Room

  • Sleeps 2

View all photos for Executive Double Room

1 bedroom, in-room safe, desk, blackout curtains

Executive Double Room

  • Sleeps 2

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The Gilbert Hotel Kensington, Sonder Hotel by Marriott Bonvoy™

London City Centre
  • Breakfast included
  • Free WiFi
  • 24/7 front desk
  • Extra beds/cots
3.9 out of 5, Good, 149 reviews
The price is NZ$247
includes taxes & fees
21 Aug - 22 Aug
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About the area

London

Norfolk Towers Paddington Hotel puts you in the heart of London, within just a 10-minute stroll of popular attractions like Hyde Park and Kensington Gardens. Highlights at this hotel include a restaurant and in-room free WiFi. .At the hotel's own lounge bar, you can stop for a drink. Additionally, you'll find free Wi-Fi in public areas and laundry facilities. Each morning full breakfast is served between 7 AM and 10 AM. .Attractions within a 20-minute walk of this London City Centre hotel include Marble Arch and Baker Street.

What's nearby

  • Hyde Park - 8 min walk - 0.7 km
  • Marble Arch - 12 min walk - 1.1 km
  • Oxford Street - 3 min drive - 1.7 km
  • Buckingham Palace - 5 min drive - 2.8 km
  • Piccadilly Circus - 6 min drive - 3.0 km

Getting around

  • London Paddington Station - 4 min walk
  • Paddington Underground Station - 4 min walk
  • Heathrow Airport (LHR) - 42 min drive

Restaurants

  • ‪Bonne Bouche Catering - ‬2 min walk
  • ‪The Monkey Puzzle - ‬2 min walk
  • ‪It's All Greek to Me - ‬2 min walk
  • ‪Fountains Abbey - ‬1 min walk
  • ‪Subway - ‬3 min walk

About this property

Norfolk Towers Paddington Hotel

Hotel with a restaurant, a short walk to Hyde Park
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Norfolk Towers Paddington Hotel also features tour/ticket assistance, concierge services, and complimentary newspapers in the lobby.

This London hotel is smoke free.

  • 1 building
  • 87 guestrooms or units
  • 6 levels
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Norfolk Towers Paddington Hotel offers 87 accommodations with laptop-compatible safes and coffee/tea makers. 26-inch flat-screen televisions come with digital channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Languages

Arabic, English, French, Hungarian, Italian, Polish, Portuguese, Romanian, Russian, Spanish

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  • Air conditioning
  • Breakfast available
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The price is NZ$225
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily full breakfast available 7 AM to 10 AM for a fee: GBP 11 for adults and GBP 11 for children
  • A bar/lounge
  • A restaurant

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 26-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Breakfast is available by reservation only and cannot be requested after check-in.
Breakfast is served in guestrooms.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 18 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for GBP 7.0 per day.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 11.00 for adults and from GBP 11.00 for children
  • Crib (infant bed) fee: GBP 7.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • One child aged 18 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Norfolk Paddington Towers
Norfolk Paddington Towers Hotel
Norfolk Towers
Norfolk Towers Hotel
Norfolk Towers Paddington
Norfolk Towers Paddington Hotel
Norfolk Towers Paddington
Norfolk Towers Paddington Hotel Hotel
Norfolk Towers Paddington Hotel London
Norfolk Towers Paddington Hotel Hotel London

Frequently asked questions

What is the cancellation policy at Norfolk Towers Paddington Hotel?

Norfolk Towers Paddington Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Does Norfolk Towers Paddington Hotel serve breakfast?

You bet, full brekkie is served daily between 7 AM and 10 AM.

Is there a free airport shuttle available at Norfolk Towers Paddington Hotel?

No, Norfolk Towers Paddington Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Norfolk Towers Paddington Hotel?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Norfolk Towers Paddington Hotel?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Norfolk Towers Paddington Hotel?

No, pets are not allowed.

Norfolk Towers Paddington Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 239 out of 764 reviews
Rating 8 - Good. 320 out of 764 reviews
Rating 6 - Okay. 125 out of 764 reviews
Rating 4 - Poor. 49 out of 764 reviews
Rating 2 - Terrible. 31 out of 764 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities

Good location, clean, small

Good location to Paddington for train to Heathrow
Stayed 3 nights in May 2025

6/10 Okay

Jennifer

Travelled with partner
Liked: Cleanliness
Pros are cleanliness, close to transport options, great area of Paddington. Cons plenty: room small, bathroom teeny tiny, bed small, lift inadequate for size of hotel, safe didnt work, advertised laundry service but none, ,
Stayed 5 nights in May 2025

4/10 Poor

gillian

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
I booked this nearly a year previously an on the booking you selected how many beds. On arrival there was only double an smal sofa bed. I requested 2 singles an double which that’s what I paid for! I was told lies that there is no single beds. More lies I went on to the site to check there’s the option for 2 singles a double sofa. I also requested pillows of course there was none the pillows in the room were paper thin an I was told they’d only one spare to give me. The manger never bothered checking with me or even giving us more the next day! I wouldn’t recommend this place at all unhelpful a beds were ridiculous uncomfortable. I will be seeking a part refund for this as it’s not what I booked an then to be told a pack of lies! Unacceptable that these hotels just throw u in whatever rooms they want
Stayed 2 nights in Apr 2025

6/10 Okay

Antonio

Stayed 2 nights in Mar 2025

10/10 Excellent

Holly

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall a good welcoming stay

Staff were helpful and accommodating. Room was clean and tidy. Bit tight around the beds accessing the fridge and lock box. Bathroom door also a bit tight. Beds comfortable, sheets felt nice. TV guide was in French and couldn’t change it back! Location felt safe especially considering London can feel a bit uncomfortable at night. Well lit streets. Easy access to Paddington.
Stayed 2 nights in Mar 2025

8/10 Good

stephanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice that its close to metro stations and had several places around to eat. only downside would be the tub was very high and hard to step into and they provided a small amount of toiletries. appreciated that we could leave our bags before check in. very helpful
Stayed 4 nights in Feb 2025

6/10 Okay

Emma

Travelled with family
Stayed 1 night in Feb 2025

6/10 Okay

Tehetna

Disliked: Staff & service
Stayed 3 nights in Feb 2025

8/10 Good

Amanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to Paddington Station. Clean but small room. Check-in staff were a bit abrupt on the phone to other customers and thwy answered the phone whilst checking us in which then delayed us and felt a bit rude. Breakfast was tasty but there were no coffee cups and staff didnt notice. Once informed they rectified the problem quickly. I returned to our table with my coffee only to find staff had put a dirty tray there, right in feont of my daughter, who was eating, whilst they took the room numbera of guests arriving in the dinig room. Just little things that could easily be ironed out.
Stayed 1 night in Feb 2025

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Ellis

Liked: Cleanliness, staff & service, property conditions & facilities

Very small room

Hotel was nice Room very very small 2 person we walk on each other
Stayed 2 nights in Feb 2025

6/10 Okay

Louise

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Great location, very tired mattess
Stayed 3 nights in Jan 2025

10/10 Excellent

Rhiannon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very impressed, lovely rooms, beautiful hotel, and the breakfast was fantastic!
Stayed 1 night in Feb 2025

10/10 Excellent

Sally

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only one lift for 147 rooms and only took 3people! Lovely bed fridge and safe. Bus stop to Picadi lly very close to hotel!
Stayed 2 nights in Jan 2025

10/10 Excellent

Carole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Weekend break

Great location close to National rail and tube links. Very clean Breakfast available if needed
Stayed 3 nights in Jan 2025

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good hotel

The Hotel is clean and comfortable, and price is very reasonable. The breakfast buffet has good choices of food and food is testy too.
Stayed 1 night in Dec 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

Reuben

Liked: Staff & service
Disliked: Cleanliness
Ok
Stayed 1 night in Dec 2024

2/10 Terrible

Anthony

Business traveller
Liked: Cleanliness
Disliked: Room comfort

Worst experience

The bed was super small and so was the room, it was raining so the windows wouldn’t close properly so you could hear the water streaming down, the room temperature was extremely hot even which made me put the aircon on which woke me up as I was hot and cold. The shower was shocking as it was at an angle. I was disgusted and kept on banging my head as there was no room to move and the actual bathroom door would not fully open when I was at the sink. Not even a bottle of water was there. On top of that, the restaurant was apparently closed on a Sunday so when I arrived, I had to look elsewhere.
Stayed 1 night in Dec 2024

10/10 Excellent

Marjorie, Las Vegas

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super convenient to Paddington Station, Heathrow Express and underground. Walking distance to shopping, restaurants and other transport for getting around London. We had a very large, clean room in the new tower. Beautiful bathroom with double vanity. Our friends weren’t so fortunate. They were in main building basement and had a horror of a room…musty, damp with steps in various areas. Definitely ask to stay in new tower!
Stayed 1 night in Dec 2024

8/10 Good

Helen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024