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Whiteleys Hotel

Property class: 2

Photo gallery for Whiteleys Hotel

A hotel room with two beds, a window with curtains, a mirror, a sink, and a hairdryer.
A spacious room with a high arched ceiling, a chandelier, two green armchairs, a small table, and a black doormat.
A room with a green chair, a small table, a clock, and a door with a view of the street.
A building with a blue door and a sign that reads 'WHITELEYS HOTEL.'
A neatly made bed with white linens, including a rolled-up towel and a folded one.

Reviews

5.4 out of 10

Popular amenities

  • Free Wi-Fi
  • 24/7 front desk
The current price is NZ$172
includes taxes & fees
15 Nov - 16 Nov

Explore the area

View map
64-65 Prince's Square, London, England, W2 4PX
  • Place, Westbourne Grove
    ‪1 min walk‬
  • Place, Portobello Road Market
    ‪4 min walk‬
  • Place, Kensington Gardens
    ‪6 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪57 min drive‬

Room options

View all photos for Standard Double Room, Ensuite

A bedroom with a bed, a TV mounted on the wall, a window with curtains, a door, and a power outlet.

Standard Double Room, Ensuite

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

View all photos for Standard Single Room, Ensuite

A neatly made bed with white linens, a teal headboard, a bedside table with a phone and a coffee maker, and a window with teal curtains.

Standard Single Room, Ensuite

  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free wired internet

View all photos for Superior Double Room, Ensuite (with extra bed)

A hotel room with two beds, a TV, a mirror, and a window with curtains.

Superior Double Room, Ensuite (with extra bed)

  • 8 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

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  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Parking available
6.8 out of 10, 185 reviews
The price is NZ$108
includes taxes & fees
15 Nov - 16 Nov
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About the area

London

At Whiteleys Hotel you'll be within just a 15-minute stroll of popular places like Kensington Gardens and Kensington Palace. Highlights at this hotel include free in-room WiFi. .This hotel has free WiFi in public areas and a 24-hour front desk. .Attractions within a 30-minute walk of this London City Centre hotel include Hyde Park and Royal Albert Hall.

What's nearby

  • Westbourne Grove - 1 min walk - 0.0 km
  • Portobello Road Market - 4 min walk - 0.4 km
  • Queensway - 4 min walk - 0.4 km
  • Kensington Gardens - 6 min walk - 0.6 km
  • Kensington Palace - 12 min walk - 1.1 km

Getting around

  • Bayswater Underground Station - 7 min walk
  • London (QQP-Paddington Train Station) - 18 min walk
  • London (LCY-London City) - 67 min drive

Restaurants

  • ‪Sunday in Brooklyn - ‬3 min walk
  • ‪Beam - ‬3 min walk
  • ‪Guillam Coffee House - ‬4 min walk
  • ‪The Princess Royal - ‬3 min walk
  • ‪Blank Street Coffee - ‬3 min walk

About this property

Whiteleys Hotel

WiFi is free in public spaces.
  • 42 guestrooms or units
  • Front desk (24 hours)
Whiteleys Hotel offers 42 accommodations with free toiletries. This London hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Bathrooms include a shower. Housekeeping is provided on request.

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The price is NZ$133
includes taxes & fees
15 Nov - 16 Nov
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping on request

Accessibility

  • No lift

Room amenities

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types

  • Mastercard
  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, debit cards and cash.

Property Registration Number 415267113

Property is also known as

The Chapter Hotels - Princes Court Hotel
The Chapter Hotels - Princes Court London
The Chapter Hotels - Princes Court Hotel London

Frequently asked questions

Is there a free airport shuttle available at Whiteleys Hotel?

No, Whiteleys Hotel does not offer an airport shuttle service.

How much does it cost to stay at Whiteleys Hotel?

As of 14 Nov 2026, prices found for a 1-night stay for 2 adults at Whiteleys Hotel on 15 Nov 2026 start from NZ$172, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time are check-in & check-out at Whiteleys Hotel?

Check-in begins at 3:00 PM.

Are pets allowed at Whiteleys Hotel?

No, pets are not allowed.

Whiteleys Hotel Reviews

Reviews

5.4
Rating 10 - Excellent. 10 out of 75 reviews
Rating 8 - Good. 15 out of 75 reviews
Rating 6 - Okay. 11 out of 75 reviews
Rating 4 - Poor. 14 out of 75 reviews
Rating 2 - Terrible. 25 out of 75 reviews

5.2/10

Cleanliness

6.2/10

Staff & service

5.0/10

Amenities

4.6/10

Property conditions & facilities

Reviews

Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Hotel location is great as we have stayed in the area on previous visits to London.
Stayed 2 nights in Jun 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Great location and friendly service
Stayed 4 nights in Aug 2025
Verified review

8/10 Good

Liked: Cleanliness
Good location and great value
Stayed 1 night in May 2025
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The staff were very helpful!
Stayed 3 nights in Oct 2025
Verified review

8/10 Good

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Unfortunately, our experience with this hotel was not a good one. The room was very small, the walls were dirty, and the room was extremely hot The air conditioning was poor. The window was also broken and would not open, despite us flagging the issue with the Concierge. We were told that maintenance would have a look at it, but they never arrived once. In the end, I had to pry the window open using the bin just to get some fresh air. The towels were changed regularly, which was appreciated, but unfortunately that was about as good as it got. To be fair, the staff were friendly and pleasant throughout our stay, and the location is good, especially for the price you are paying. Overall, though, the room and the lack of response to the maintenance issue made this a disappointing experience, and we would not be rushing back
Stayed 3 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cute place! Great area. Toilet on one floor, sink and shower on the other. Ran out of tp!!!
Stayed 3 nights in Jun 2025
Verified review

8/10 Good

Disliked: Property conditions & facilities
Overall, It was alright. Place needs improvement. Specifically
Stayed 2 nights in Jul 2025
Verified review

4/10 Poor

Disliked: Property conditions & facilities
Was okay. Rooms were tired and lacked decent amenities. Definitely looked nothing like any of the photos. Staff were helpful and friendly though. And everything was okay.
Stayed 2 nights in Sep 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
.
Stayed 3 nights in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Be better with fridge and better ventilated
Stayed 7 nights in Jul 2025
Verified review

4/10 Poor

Disliked: Cleanliness, amenities, property conditions & facilities
bathroom facilities were too poor, shower set sliding down during shower, tea cups are too small, didn’t tidy the room when we stayed for 2 nights.
Stayed 2 nights in Sep 2025
Verified review

8/10 Good

Liked: Cleanliness
When my wife lost her phone the receptionist did all he could to help.
Stayed 2 nights in Jul 2025
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Amenities
Needs updating
Stayed 4 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

New chapter next week

I thought they were charging me $542 as stated in your advert, turned out 542 pounds but that is what receipt said. Too loud inside and out but otherwise better than expected.
Stayed 5 nights in Sep 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good, something here and there but okey
Stayed 5 nights in Jun 2025
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our short stay of two days was disappointing. A couple of days earlier, we were changed to 10 minutes from each other, which hurt us because we had to modify the itinerary, transportation and budget. The rooms are very small, uncomfortable and poorly ventilated. It is impossible not to compare comfort and price in other places where we have stayed aesthetically more beautiful and comfortable at the same price. A disappointment.
Stayed 2 nights in Jan 2026
Verified review

2/10 Terrible

Disliked: Property conditions & facilities, room comfort

Worst hotel of my life

The bathroom is was not clean and the toilet it was so so disgusting and outlet to charge the phone were broken.
Stayed 1 night in Sep 2025
Verified review

4/10 Poor

Disliked: Amenities, property conditions & facilities
Staff were friendly enough and the price was good for London, but staff directed me up the wrong flight of stairs initially (I was on the 3rd floor - no lifts). The walls feel fairly thin and you could clearly hear noise and conversations from other rooms. The beds were not the most comfortable. So all in all poor sleep.
Stayed 1 night in Dec 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible

avoid like the plague
Stayed 3 nights in Jun 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
Overpriced but horrible conditionds
Stayed 7 nights in Jun 2025
Verified review

6/10 Okay

It is nothing great but it is ok don't expect too much and they don't have parking you can park from 5 evening to 10 morning after that you will get ticket 😊
Stayed 1 night in Jul 2025
Verified review

6/10 Okay

Disliked: Cleanliness, property conditions & facilities, room comfort
Cheap and fairly okay. Bed felt like sleeping on the springs in the mattress. Felt dirty except for the sheets. Water pressure was really bad. If you would like cheap (and very central) accomodation and you don't care too much about cleanliness this is the place for you. London Underground is like a 7 minute walk away.
Stayed 2 nights in Jun 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities
The room was absolutely terrible. There was constant noise coming from the toilet seat due to a poor plumbing system. There was a leak of water coming from the shower, which was fixed with paper. The bedroom was extremely dirty with stains of liquids, probably human semen, on the wall next to the bed, among other terrible things.
Stayed 5 nights in Nov 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
They won’t return any emails about an item left in the hotel. Room wasn’t as advertised. Go somewhere else
Stayed 3 nights in Jul 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Broken sink tap , toilet sheet shaking up . Washroom tiles shaking and mattress was on bad condition . We ask for change the room . Front desk attendant willing to change room but owner or manager lai that he is full house . Not recommended this place . Washroom is too small .
Stayed 3 nights in Oct 2025