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citizenM Los Angeles Downtown

Property class: 4

Photo gallery for citizenM Los Angeles Downtown

A rooftop terrace with red seating and a central tree, overlooking a cityscape with historic buildings.
A modern hotel room with a large bed, a desk, a chair, a round sink, and a window with a city view.
A spacious lobby with a large mural, modern seating, and a bar area.
A modern living room with a yellow sofa, a blue sofa, and a black sofa. There are multiple hanging lights and a large window in the background.
A modern hotel with a grid of windows, a prominent red logo, and a classic building facade.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services
The current price is NZ$275
includes taxes & fees
20 Oct - 21 Oct

Explore the area

View map
361 South Spring Street, Los Angeles, CA, 90013
  • Place, Grand Central Market
    ‪3 min walk‬
  • Place, Pershing Square
    ‪7 min walk‬
  • Place, Walt Disney Concert Hall
    ‪10 min walk‬
  • Airport, Los Angeles, CA (LAX-Los Angeles Intl.)
    ‪31 min drive‬

Room options

View all photos for Room, 1 King Bed

A modern hotel room with a bed, a desk with a chair, a small table, and a mirror.

Room, 1 King Bed

8.4 out of 10
Very good
(19 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (High Floor)

A modern hotel room with a bed, a desk with a chair, a small table, and a mirror.

Room, 1 King Bed (High Floor)

9.4 out of 10
Exceptional
(65 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

A modern hotel room with a wooden floor, a red bench, a sliding glass door leading to a bathroom, and a large window with curtains.

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

10.0 out of 10
Exceptional
(3 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (View)

A modern hotel room with a bed, a desk with a chair, a small table, and a mirror.

Premium Room, 1 King Bed (View)

9.8 out of 10
Exceptional
(7 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Los Angeles

CitizenM Los Angeles Downtown puts you in the heart of Los Angeles, connected to a railway/underground station and within just a 10-minute stroll of Grand Central Market and Pershing Square. Highlights at this hotel include in-room free WiFi, iPads and LED TVs. .For a drink, you can stop by the hotel's own lounge bar. Business amenities include 5 meeting rooms and a 24-hour business centre. Other amenities include free Wi-Fi in public areas, a 24-hour gym and coffee/tea in a common area. Buffet breakfast is available daily between 6:00 AM and 11:00 AM. .Within a 30-minute walk of this 4-property class Downtown Los Angeles hotel, attractions include L.A. Live and Crypto.com Arena.

What's nearby

  • Grand Central Market - 3 min walk - 0.3 km
  • Broadway Theater District - 5 min walk - 0.5 km
  • Pershing Square - 7 min walk - 0.6 km
  • Walt Disney Concert Hall - 10 min walk - 0.9 km
  • Los Angeles City Hall - 10 min walk - 0.9 km

Getting around

  • Pershing Square Station - 5 min walk
  • Los Angeles Union Station - 18 min walk
  • Hawthorne, CA (HHR-Hawthorne Municipal) - 35 min drive

Restaurants

  • ‪Suehiro DTLA - ‬2 min walk
  • ‪KazuNori: The Original Hand Roll Bar - ‬3 min walk
  • ‪Eggslut - ‬3 min walk
  • ‪Maccheroni Republic - ‬2 min walk
  • ‪The Grayson - ‬2 min walk

About this property

citizenM Los Angeles Downtown

There's a restaurant on site. You can enjoy a drink at the bar/lounge. A 24-hour business centre and 5 meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. A 24-hour fitness centre, multilingual staff, and coffee/tea in common area are also featured at the business-friendly citizenM Los Angeles Downtown.

This 4-star Los Angeles hotel is smoke free.

  • 1 building
  • 315 guestrooms or units
  • 9 levels
  • Built in 2021
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Television in lobby
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
CitizenM Los Angeles Downtown offers 315 accommodations with iPads and laptop-compatible safes. Pillowtop beds feature premium bedding. 43-inch LED televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead and a hydromassage showerhead, complimentary toiletries and hairdryers.

This Los Angeles hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and telephones. Housekeeping is offered on request and an iron/ironing board can be requested.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 23.50 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • canteenM

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping on request
  • Multilingual staff

Business services

  • 24-hour business centre
  • 5 meeting rooms
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (107 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (79 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Built in 2021
  • Communal living room
  • Comprehensive food waste policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Smoking not allowed
  • Some LED lighting used
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch LED TV with cable channels
  • IPad

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 54
Express check-out available

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's Marriott Bonvoy mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

  • American Express
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 23.50 per person
  • Late check-out fee: USD 54 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Discover, JCB International and debit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

Property is also known as

citizenM Los Angeles Downtown Hotel
citizenM Los Angeles Downtown Los Angeles
citizenM Los Angeles Downtown Hotel Los Angeles

Frequently asked questions

What is the cancellation policy at citizenM Los Angeles Downtown?

CitizenM Los Angeles Downtown offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at citizenM Los Angeles Downtown?

As of 28 Sept 2026, prices found for a 1-night stay for 2 adults at citizenM Los Angeles Downtown on 20 Oct 2026 start from NZ$275, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What makes citizenM Los Angeles Downtown a romantic place to stay?

A lounge bar, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at citizenM Los Angeles Downtown.

Does citizenM Los Angeles Downtown serve breakfast?

Yeah, our visitors are hooked on the buffet brekkie here! Served daily between 6:00 AM and 11:00 AM, this is the place to fuel up for a big day of adventure.

Is there a free airport shuttle available at citizenM Los Angeles Downtown?

No, citizenM Los Angeles Downtown does not offer an airport shuttle service.

Is there a bar or restaurant at citizenM Los Angeles Downtown?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at citizenM Los Angeles Downtown?

Check-in begins at 2:00 PM. Check-out time is 11:00 AM.

Are pets allowed at citizenM Los Angeles Downtown?

No, only service animals are allowed.

citizenM Los Angeles Downtown Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 3726 out of 4710 reviews
Rating 8 - Good. 635 out of 4710 reviews
Rating 6 - Okay. 171 out of 4710 reviews
Rating 4 - Poor. 78 out of 4710 reviews
Rating 2 - Terrible. 100 out of 4710 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay- the staff were awesome and thoughtful.
Stayed 4 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean & conveniently located for our trip
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for the single traveler, clean, great part of town.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean hotel - all good
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for solo travelers.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff very helpful and friendly.
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Nice place.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was awesome, check in super easy , room very clean will stay again
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place with great location
Stayed 4 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was small, but it was perfect for our stay. Our room was clean, cozy, and had a great view.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great business travel hotel for single occupancy
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was amazing comfortable, and easy to check in
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place we can't wait to come back
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was Clean Staff was very helpful Bar and Breakfast was Great
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room & staff was super friendly
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast buffet was amazing
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, great location. I love downtown LA
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Their lobby area alone was amazing, and had a bar on the back side. Lots of cool decor, really fun environment. Huge plus, there’s a really good toco truck right across the street. Also just a small walk to grand central market.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really like the modern features, I just wish the rooms were a little bigger, but for just a weekend it was perfect.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was perfect size for 2 people, clean environment and safe for the area it’s placed in.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel for business travels! Exactly what you need, clean, easy check-in and out, gym, food, food delivery and a block away from an a wide selection of food options!
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful and clean the staff was exceptional especially the staff at the front desk was awesome
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hell of a decent property to stay in if you want to be near DTLA and Union Station
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes everything was excellent i had a wonderful stay thank you
Stayed 1 night in May 2026