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citizenM Los Angeles Downtown

4.0 star property
Central hotel connected to a railway/underground station in Los Angeles with a restaurant

Photo gallery for citizenM Los Angeles Downtown

Enjoy a city view from the comfort of your room, featuring a large window and a neatly made bed.
Work out with a city view in this spacious fitness room featuring a range of exercise equipment.
Welcome to Citizen, a stylish building with a glass entrance and lush greenery.
Study and relax in this library area with a bookshelf, workstations, and comfortable seating.
Relax in our spacious lobby with comfortable seating and vibrant artwork.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • 24/7 front desk
  • Air conditioning
The current price is NZ$281
includes taxes & fees
24 Aug - 25 Aug

Explore the area

View map
361 South Spring Street, Los Angeles, CA, 90013
  • Walt Disney Concert Hall
    ‪10 min walk‬
  • Crypto.com Arena
    ‪2 min drive‬
  • Los Angeles Convention Center
    ‪2 min drive‬
  • Los Angeles, CA (LAX-Los Angeles Intl.)
    ‪23 min drive‬

Room options

View all photos for Room, 1 King Bed

Relax in a spacious room with a large bed, desk, and comfortable chair.

Room, 1 King Bed

9.2 out of 10
Wonderful
(553 reviews)

Highlights

Air conditioning
Fridge
LED TV
Pillow-top bed
Separate bedroom
Blackout curtains
Premium bedding
Rainfall showerhead
  • 14 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Experience the city from your window perch, with a comfortable bed and modern workspace.

Room, 1 King Bed, City View

8.2 out of 10
Very good
(19 reviews)

Highlights

Air conditioning
Fridge
LED TV
Pillow-top bed
Separate bedroom
Blackout curtains
Premium bedding
Rainfall showerhead
  • 14 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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About the area

Los Angeles

CitizenM Los Angeles Downtown puts you in the heart of Los Angeles, connected to a railway/underground station and within just a 10-minute stroll of Grand Central Market and Pershing Square. Highlights at this hotel include in-room free WiFi, iPads and LED TVs. .For a drink, you can stop by the hotel's own lounge bar. Business amenities include 5 meeting rooms and a 24-hour business centre. Other amenities include free Wi-Fi in public areas, a 24-hour gym and a coffee shop/cafe. Buffet breakfast is available daily between 6:00 AM and 11:00 AM. .Within a 30-minute walk of this 4-property class Downtown Los Angeles hotel, attractions include L.A. Live and Crypto.com Arena.

What's nearby

  • Walt Disney Concert Hall - 10 min walk - 0.9 km
  • Crypto.com Arena - 2 min drive - 1.9 km
  • L.A. Live - 2 min drive - 1.9 km
  • Los Angeles Convention Center - 2 min drive - 2.3 km
  • Dodger Stadium - 3 min drive - 3.0 km

Getting around

  • Historic Broadway Station - 5 min walk
  • Los Angeles Union Station - 18 min walk
  • Hawthorne, CA (HHR-Hawthorne Municipal) - 29 min drive

Restaurants

  • ‪Precinct - ‬2 min walk
  • ‪Blue Bottle Coffee - ‬3 min walk
  • ‪Golden Road Grand Central Market - ‬3 min walk
  • ‪KazuNori - ‬3 min walk
  • ‪Eggslut - ‬3 min walk

About this property

citizenM Los Angeles Downtown

Central hotel connected to a railway/underground station in Los Angeles with a restaurant
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A 24-hour business centre and 5 meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. A 24-hour fitness centre, multilingual staff, and coffee/tea in common area are also featured at the business-friendly citizenM Los Angeles Downtown.

This 4-star Los Angeles hotel is smoke free.

  • 1 building
  • 315 guestrooms or units
  • 9 levels
  • Built in 2021
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Television in lobby
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
CitizenM Los Angeles Downtown offers 315 accommodations with iPads and a safe. Pillowtop beds feature premium bedding. 43-inch LED televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

This Los Angeles hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

Languages

English

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 22 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • canteenM

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 5 meeting rooms
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (107 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (79 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 9 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2021
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoke-free property
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch LED TV with cable channels
  • IPad

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 39
Express check-out available

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and an access code; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's CitizenM mobile app before check-in

Access methods

Access code, staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 10 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 22 per person
  • Late check-out fee: USD 39 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses wind energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Discover, JCB International and debit cards. Cash is not accepted. This property uses wind energy, plus eco-friendly cleaning products. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

We should mention

  • Children aged 10 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

citizenM Los Angeles Downtown Hotel
citizenM Los Angeles Downtown Los Angeles
citizenM Los Angeles Downtown Hotel Los Angeles

Frequently asked questions

What is the cancellation policy at citizenM Los Angeles Downtown?

CitizenM Los Angeles Downtown offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at citizenM Los Angeles Downtown?

As of 8 Aug 2025, prices found for a 1-night stay for 2 adults at citizenM Los Angeles Downtown on 24 Aug 2025 start from NZ$280.56, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What makes citizenM Los Angeles Downtown a romantic place to stay?

A lounge bar, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at citizenM Los Angeles Downtown.

Does citizenM Los Angeles Downtown serve breakfast?

Yeah, our visitors are hooked on the buffet brekkie here! Served daily between 6:00 AM and 11:00 AM, this is the place to fuel up for a big day of adventure.

Is there a free airport shuttle available at citizenM Los Angeles Downtown?

No, citizenM Los Angeles Downtown does not offer an airport shuttle service.

Is there a bar or restaurant at citizenM Los Angeles Downtown?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at citizenM Los Angeles Downtown?

Check-in begins at 2:00 PM. Check-out time is 11:00 AM.

Are pets allowed at citizenM Los Angeles Downtown?

No, only service animals are allowed.

citizenM Los Angeles Downtown Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 2744 out of 3549 reviews
Rating 8 - Good. 526 out of 3549 reviews
Rating 6 - Okay. 140 out of 3549 reviews
Rating 4 - Poor. 65 out of 3549 reviews
Rating 2 - Terrible. 74 out of 3549 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

6/10 Okay

Nyasha

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great!
Stayed 1 night in May 2025

10/10 Excellent

Roy Southerland,

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent property for the cost. Very modern and futuristic. Would definitely recommend.
Stayed 2 nights in May 2025

10/10 Excellent

Christopher

Stayed 2 nights in May 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really enjoyed it. Wish they offered room service. And the music from the iPad to my TV didn't work, but that wasn't that big of a deal.
Stayed 3 nights in Apr 2025

8/10 Good

Sheyna

Business traveller, Travelled with partner
Liked: Amenities
It’s nice
Stayed 1 night in Apr 2025

4/10 Poor

Alexis

Stayed 2 nights in May 2025

10/10 Excellent

Heisin

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself was great, the only issue was the tv in our room didn’t allow us to airplay from our phones. Other than that everything was excellent.
Stayed 4 nights in Apr 2025

10/10 Excellent

Jennifer

Stayed 1 night in May 2025

10/10 Excellent

Tiffany

Stayed 1 night in May 2025

10/10 Excellent

Tanya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

10/10 Excellent

Shannin, BAINBRIDGE ISLAND

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved my stay at Citizen M. Parking was super easy at the lot right next door. Loved the convenience to the Grand Central market, the great art galleries and bars in the area. Felt safe to walk at night. Delish food options super close and easy location to all access all the highways if driving. Would absolutely stay here again. Rooms were clean, on the small side but absolutely comfortable for one or two people and well layed out. i stayed on one of the upper floors and it was super quiet. Loved the black out curtains as it gets so sunny early in LA.
Stayed 2 nights in May 2025

10/10 Excellent

Brittany

Stayed 1 night in May 2025

10/10 Excellent

Annie

Liked: Cleanliness, staff & service, property conditions & facilities
The unique part was operating everything from a ipad.. setting the tone with the lights. It was clean, quiet, secure.
Stayed 3 nights in May 2025

8/10 Good

Electra

Stayed 1 night in May 2025

10/10 Excellent

Henry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good hotel no complaints other than crack heads around the hotel
Stayed 1 night in May 2025

10/10 Excellent

Ramon

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La verdad el lugar está 10/10 la atención del staff fue muy buena. Me gustaría agradecer mucho a la asistente de manager Nicauris es la única persona que encontré en el staff que habla español y me ofreció un gran servicio. Sin duda un lugar al que regresaré en mis estancias en LA.
Stayed 1 night in Apr 2025

10/10 Excellent

Shanel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely love CitizenM hotels, and this Los Angeles location has become my favorite! It’s much larger than the New York one and offers more amenities while still keeping the modern, stylish vibe CitizenM is known for. The staff were incredibly kind and helpful—when I realized I forgot my charger cube for my speaker, they were kind enough to charge it for me at the front desk. That level of service really stood out. My room was spotless and super high-tech. I had the best sleep ever—the bed was so comfortable, and the blackout curtains were so good I didn’t want to get up! (Seriously, I need to know the brand of those curtains.) I also loved being able to control everything from the iPad—lighting (which changes colors!), TV, and room temperature. It was easy and fun to use. The hot breakfast was a great bonus, and the bar and lobby area were beautiful—perfect for relaxing or hanging out. If you’re looking for a clean, modern, and friendly place to stay in LA, I can’t recommend this hotel enough. I’ll definitely be back!
Stayed 3 nights in May 2025

10/10 Excellent

Yanay

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful and modern hotel, very clean and staff very nice and helpful. Centric and easy to access although is a little far from airport is near downtown
Stayed 2 nights in Apr 2025

4/10 Poor

Angela Regina, Tomball

CitizenM DTLA was my 4th stay in the brand hotel, so I’m used to CitizenM’s user friendly amenities and conveniences. The top floor balcony adjoining the gym is a nice touch at this location. While I liked the location for its easy access to mass transit, attractions, and dining, the location is somewhat unappealing because of its proximity to skid row. While I knew that before booking, , I was not prepared for how rundown and filthy (human excrement on sidewalks, for example) some of the streets bordering the hotel are. Massive cleanup needed by the city. I hope LA doesn’t become another San Fran with untenable infrastructure and poop-filled streets. I felt unsafe a few times at nearby Pershing Station. I later found out that visitors to the city would be better served by staying outside of DTLA, such as in Santa Monica. One of my tour guides, who has lived in LA for years, absolutely does not recommend DTLA Even though the hotel is a 4-star, the surroundings and environment sully the hotel’s status.
Stayed 6 nights in Apr 2025

8/10 Good

Evan

Stayed 2 nights in May 2025

8/10 Good

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Kadeem

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’m from Toronto, Canada, and I flew out to Los Angeles to see Beyoncé’s Cowboy Carter tour since, unfortunately, she wasn’t performing in Canada. I had to quickly find a place to stay and came across citizenM Los Angeles, which had great reviews on Google, and thank God I booked with them! They absolutely lived up to my expectations and then some. The staff were incredible! They are super friendly, helpful, and professional. My room was clean, cozy, and perfect for a quick but memorable stay. Honestly, 5/5 feels too low. This was one of the best hotel experiences I’ve ever had. I would choose citizenM ten times over if they operate in any city I’m visiting. Keep up the amazing work, team citizenM!
Stayed 3 nights in Apr 2025

10/10 Excellent

Jose, San Diego

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property in the wrong l9cation
Stayed 1 night in May 2025

10/10 Excellent

Jerchovia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the rooms and safety inside the hotel. Outside is a bit out of your control with the homeless population and parking limitations.
Stayed 5 nights in Apr 2025