2/10 Terrible
Tabitha
6 Jul 2025
Disliked: Cleanliness, amenities, property conditions & facilities
The best part of our stay were the two breakfast Attendants Veronica and Maryella. I do not recommend a family suite for more than 4 or 5 people. They say its for 6 but its very difficult. We called because our shower and sink wouldnt drain and they said ok theyll fix it after we check out. Asked them to fix it so we werent having to stand in water while showering, they said no. Couldnt unclog the sink drain and it hardly went down. They refused to change rooms as "they are fully booked". Their "Optional Extra Fee" for valet parking is not optional, its required not optional if you drive a car. That was an additinal $200+ for our 4 night stay that was unexpected. The front desk staff were very rude upon checking in. Our room was set up for enough towels for 3 people, when calling to request more towels and washclothes. They made us walk down to the front desk to request the towels. Will never stay at this facility again just based on the staff and their lack luster hospitality.
Tabitha
Stayed 4 nights in Jul 2025