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SureStay Hotel by Best Western Ontario Airport

2.5 star property

Photo gallery for SureStay Hotel by Best Western Ontario Airport

Exterior
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave
Lobby
Business centre
Outdoor pool

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Business services
The current price is NZ$162
includes taxes & fees
10 Mar - 11 Mar

Explore the area

View map
3201 East Centrelake Drive, Ontario, CA, 91761
  • Place, Cucamonga-Guasti Regional Park
    ‪12 min walk‬
  • Place, Ontario Convention Center
    ‪3 min drive‬
  • Place, Toyota Arena
    ‪3 min drive‬
  • Airport, Ontario, CA (ONT-Los Angeles - Ontario Intl.)
    ‪15 min walk‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Iron/ironing board, free cots/infant beds, free rollaway beds, free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(87 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Standard Room, 1 King Bed, Accessible, Bathtub | Bathroom

Standard Room, 1 King Bed, Accessible, Bathtub

9.0 out of 10
Wonderful
(14 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(76 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking | Bathroom

Standard Room, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Ontario

At SureStay Hotel by Best Western Ontario Airport you'll be 2.8 km (1.7 mi) from Toyota Arena and 2.9 km (1.8 mi) from Cucamonga-Guasti Regional Park. Highlights at this hotel include a complimentary breakfast, an outdoor swimming pool and free self-parking. .This smoke-free hotel offers free WiFi in public areas, a business centre and a 24-hour front desk. Additionally, you'll find a snack bar/deli and coffee/tea in a common area. .Near this Guasti hotel, you'll find Ontario Mills Shopping Mall.

What's nearby

  • Cucamonga-Guasti Regional Park - 12 min walk - 1.0 km
  • Ontario Convention Center - 3 min drive - 2.6 km
  • Toyota Arena - 3 min drive - 1.9 km
  • Topgolf - 4 min drive - 2.6 km
  • Disneyland® Resort - 60 min drive - 69.6 km

Getting around

  • East Ontario Station - 6 min drive
  • Ontario, CA (ONT-Los Angeles - Ontario Intl.) - 9 min drive

Restaurants

  • ‪Topgolf - ‬3 min drive
  • ‪Starbucks - ‬13 min walk
  • ‪Starbucks - ‬2 min drive
  • ‪Black Angus Steakhouse - ‬3 min drive
  • ‪Oasis Cafe - ‬7 min walk

About this property

SureStay Hotel by Best Western Ontario Airport

There's a snack bar/deli on site. Free breakfast is served daily. Public spaces have free WiFi and wired Internet. There's an onsite business centre. An outdoor pool, a vending machine, and coffee/tea in common area are also featured at SureStay Hotel by Best Western Ontario Airport. Self parking is free.

This Ontario hotel is smoke free.

  • 1 building
  • 114 guestrooms or units
  • 3 levels
  • Continental breakfast (free)
  • Deli
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Front desk safe
  • Television in lobby
  • Lift
  • No smoking on site
  • Water dispenser
SureStay Hotel by Best Western Ontario Airport offers 114 air-conditioned accommodations, which are accessible via exterior corridors, and features free newspapers and coffee/tea makers. Fridges and microwaves are provided. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. 32-inch Smart televisions come with cable channels. Housekeeping is provided on request.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • Free rollaway/extra bed
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping on request

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Free daily newspapers
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Union Pay. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a smoke detector and window guards in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Fairfield Inn Marriott Hotel Ontario
Fairfield Inn Marriott Ontario
Fairfield Inn Ontario
Fairfield Inn Marriott Ontario Hotel
Surestay By Ontario Ontario
Fairfield Inn By Marriott Ontario
SureStay Hotel by Best Western Ontario Airport Hotel
SureStay Hotel by Best Western Ontario Airport Ontario
SureStay Hotel by Best Western Ontario Airport Hotel Ontario

Frequently asked questions

Is parking available at SureStay Hotel by Best Western Ontario Airport?

Yep, SureStay Hotel by Best Western Ontario Airport has a free self car park.

How much does it cost to stay at SureStay Hotel by Best Western Ontario Airport?

As of 7 Mar 2026, prices found for a 1-night stay for 2 adults at SureStay Hotel by Best Western Ontario Airport on 10 Mar 2026 start from NZ$162, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does SureStay Hotel by Best Western Ontario Airport have a pool?

SureStay Hotel by Best Western Ontario Airport has an outdoor pool. The pool is open 7:00 AM to 10:00 PM.

Is SureStay Hotel by Best Western Ontario Airport family-friendly?

You bet! With amenities such as a deli and an outdoor pool, as well as free infant beds and free extra beds in the guestrooms, it's no surprise that SureStay Hotel by Best Western Ontario Airport is a hit with families.

Does SureStay Hotel by Best Western Ontario Airport serve breakfast?

Yeah, free continental breakfast is on offer weekdays from 6:00 AM to 9:00 AM and weekends from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at SureStay Hotel by Best Western Ontario Airport?

No, SureStay Hotel by Best Western Ontario Airport does not offer an airport shuttle service.

What time are check-in & check-out at SureStay Hotel by Best Western Ontario Airport?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at SureStay Hotel by Best Western Ontario Airport?

No, pets are not allowed.

SureStay Hotel by Best Western Ontario Airport Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 494 out of 1007 reviews
Rating 8 - Good. 251 out of 1007 reviews
Rating 6 - Okay. 138 out of 1007 reviews
Rating 4 - Poor. 79 out of 1007 reviews
Rating 2 - Terrible. 45 out of 1007 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

6/10 Okay

Zachariah

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
Found a few bugs through the stay. Including roaches. Things were falling apart in the bathroom. In all it just lacked cleanliness. Comfy beds and great service though.
Stayed 2 nights in Nov 2025

6/10 Okay

ROBERT D

Liked: Cleanliness, staff & service, amenities
SureStay is located with a stone's throw of I-10 very noisy location. I had to change rooms after 1 night I could not sleep and A/C every time in cut in, vibrated the wall. Breakfast is average, staff Lupa & Cheryl were very helpful!
Stayed 5 nights in Nov 2025

8/10 Good

Wendy

Liked: Cleanliness, staff & service, amenities
Friendly staff, clean room
Stayed 1 night in Nov 2025

10/10 Excellent

Roni

Stayed 1 night in Nov 2025

8/10 Good

Emma

Travelled with family
staff was awesome very helpful the room and towls had an order maybe washw some bleach bed sweeky mattresses was not very comfortable
Stayed 1 night in Nov 2025

10/10 Excellent

Travis

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Clean room, polite staff, quick check-in, and accessible to the airport.
Stayed 1 night in Nov 2025

10/10 Excellent

Antoinette

Stayed 1 night in Nov 2025

8/10 Good

Joshua

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Male staff working Friday afternoon was very courteous and friendly. Rooms were basic similar to a motel. No issues with the stay but breakfast offering was a joke. They’re better off not offering anything. They had a container with oatmeal that was micro managed, cereal and that was it.
Stayed 3 nights in Nov 2025

10/10 Excellent

Shane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great
Stayed 1 night in Nov 2025

8/10 Good

Kyla

Liked: Cleanliness, staff & service, property conditions & facilities
good for a short stay
Stayed 3 nights in Nov 2025

10/10 Excellent

Kaori

Business traveller
Liked: Cleanliness, staff & service, amenities
Staff was nice and room was spacious and very clean.
Stayed 1 night in Nov 2025

10/10 Excellent

Valerie

Stayed 1 night in Nov 2025

10/10 Excellent

Evelyn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great visit only concerned was the shower head pressure was too high that it would drop a lot of water
Stayed 2 nights in Oct 2025

8/10 Good

scott

Business traveller, Travelled with family
Liked: Staff & service, amenities
The only complaint was there was a stain on the outer comforter
Stayed 1 night in Nov 2025

10/10 Excellent

Marco

Liked: Cleanliness, amenities, property conditions & facilities
Awesome
Stayed 1 night in Nov 2025

10/10 Excellent

Philip

Business traveller
Liked: Cleanliness, staff & service
Nice from desk staff. Clean room. Good value
Stayed 1 night in Nov 2025

6/10 Okay

Mary

Travelled with family
One night stay was okay. Middle of the night we could her someone talking that woke my sister and I up.
Stayed 1 night in Nov 2025

2/10 Terrible

Kessia

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Very old and uncomfortable beds
Stayed 1 night in Jul 2025

10/10 Excellent

Veronica

Liked: Cleanliness, amenities, property conditions & facilities
3rd time staying here. Husband and I like to stop here and rest, driving to Las Vegas. Front desk was great. Rooms are cozy. Good amenities.
Stayed 1 night in Nov 2025

10/10 Excellent

Salma

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

RalphAnthony

Stayed 2 nights in Oct 2025

6/10 Okay

Javier

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Honestly not a bad hotel for me it’s the location I should have considered the fact that it’s right next to the airport and you hear the planes taking off very early
Stayed 4 nights in Oct 2025

10/10 Excellent

Victor

Stayed 1 night in Oct 2025

2/10 Terrible

Jonathan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible experience
Stayed 2 nights in Oct 2025

8/10 Good

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have stayed here numerous times and always pleased with room comfort, courteous service and reasonable price. Only real issue this time was the room's heater/AC unit, which was too noisy to leave on overnight.
Stayed 3 nights in Oct 2025