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SureStay Hotel by Best Western Ontario Airport

2.5 star property
Hotel in Ontario with free breakfast and 24-hour front desk

Photo gallery for SureStay Hotel by Best Western Ontario Airport

Exterior
Business centre
Outdoor pool
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Business services
The current price is NZ$164
includes taxes & fees
20 Jan - 21 Jan

Explore the area

View map
3201 East Centrelake Drive, Ontario, CA, 91761
  • Place, Cucamonga-Guasti Regional Park
    ‪12 min walk‬
  • Place, Ontario Convention Center
    ‪2 min drive‬
  • Place, Toyota Arena
    ‪2 min drive‬
  • Airport, Ontario, CA (ONT-Los Angeles - Ontario Intl.)
    ‪15 min walk‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Iron/ironing board, free cots/infant beds, free rollaway beds, free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(83 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Smart TV
Hairdryer
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Standard Room, 1 King Bed, Accessible, Bathtub | Bathroom

Standard Room, 1 King Bed, Accessible, Bathtub

9.0 out of 10
Wonderful
(14 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Smart TV
Hairdryer
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(76 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Smart TV
Hairdryer
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking | Bathroom

Standard Room, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Smart TV
Hairdryer
Private bathroom
  • Sleeps 2
  • 1 King Bed

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About the area

Ontario

At SureStay Hotel by Best Western Ontario Airport you'll be 2.8 km (1.7 mi) from Toyota Arena and 2.9 km (1.8 mi) from Cucamonga-Guasti Regional Park. Highlights at this hotel include a complimentary breakfast, an outdoor swimming pool and free self-parking. .This smoke-free hotel offers free WiFi in public areas, a business centre and a 24-hour front desk. Additionally, you'll find a snack bar/deli and coffee/tea in a common area. .Attractions within a 10-minute drive of this Guasti hotel include Ontario Convention Center and Ontario Mills Shopping Mall.

What's nearby

  • Cucamonga-Guasti Regional Park - 12 min walk - 1.0 km
  • Ontario Convention Center - 2 min drive - 2.6 km
  • Toyota Arena - 2 min drive - 1.9 km
  • Topgolf - 2 min drive - 2.3 km
  • Disneyland® Resort - 38 min drive - 74.0 km

Getting around

  • East Ontario Station - 6 min drive
  • Ontario, CA (ONT-Los Angeles - Ontario Intl.) - 9 min drive

Restaurants

  • ‪Topgolf - ‬3 min drive
  • ‪Starbucks - ‬13 min walk
  • ‪Starbucks - ‬2 min drive
  • ‪Black Angus Steakhouse - ‬3 min drive
  • ‪Starbucks - ‬2 min drive

About this property

SureStay Hotel by Best Western Ontario Airport

Hotel in Ontario with free breakfast and 24-hour front desk
There's a snack bar/deli on site. Free breakfast is served daily. Public spaces have free WiFi and wired Internet. There's an onsite business centre. An outdoor pool, a vending machine, and coffee/tea in common area are also featured at SureStay Hotel by Best Western Ontario Airport. Self parking is free.

This Ontario hotel is smoke free.

  • 1 building
  • 114 guestrooms or units
  • 3 levels
  • Continental breakfast (free)
  • Deli
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Front desk safe
  • Television in lobby
  • Lift
  • No smoking on site
  • Water dispenser
SureStay Hotel by Best Western Ontario Airport offers 114 air-conditioned accommodations, which are accessible via exterior corridors, and features free newspapers and coffee/tea makers. Fridges and microwaves are provided. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. 32-inch Smart televisions come with cable channels. Housekeeping is provided on request.

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • Free rollaway/extra bed
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping on request

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Free daily newspapers
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Union Pay. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a smoke detector and window guards in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Fairfield Inn Marriott Hotel Ontario
Fairfield Inn Marriott Ontario
Fairfield Inn Ontario
Fairfield Inn Marriott Ontario Hotel
Surestay By Ontario Ontario
Fairfield Inn By Marriott Ontario
SureStay Hotel by Best Western Ontario Airport Hotel
SureStay Hotel by Best Western Ontario Airport Ontario
SureStay Hotel by Best Western Ontario Airport Hotel Ontario

Frequently asked questions

Is parking available at SureStay Hotel by Best Western Ontario Airport?

Yep, SureStay Hotel by Best Western Ontario Airport has a free self car park.

How much does it cost to stay at SureStay Hotel by Best Western Ontario Airport?

As of 19 Jan 2026, prices found for a 1-night stay for 2 adults at SureStay Hotel by Best Western Ontario Airport on 20 Jan 2026 start from NZ$163.87, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does SureStay Hotel by Best Western Ontario Airport have a pool?

SureStay Hotel by Best Western Ontario Airport has an outdoor pool. The pool is open 7:00 AM to 10:00 PM.

Is SureStay Hotel by Best Western Ontario Airport family-friendly?

You bet! With amenities such as a deli and an outdoor pool, as well as free infant beds and free extra beds in the guestrooms, it's no surprise that SureStay Hotel by Best Western Ontario Airport is a hit with families.

Does SureStay Hotel by Best Western Ontario Airport serve breakfast?

Yeah, free continental breakfast is on offer weekdays from 6:00 AM to 9:00 AM and weekends from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at SureStay Hotel by Best Western Ontario Airport?

No, SureStay Hotel by Best Western Ontario Airport does not offer an airport shuttle service.

What time are check-in & check-out at SureStay Hotel by Best Western Ontario Airport?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at SureStay Hotel by Best Western Ontario Airport?

No, pets are not allowed.

SureStay Hotel by Best Western Ontario Airport Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 494 out of 1004 reviews
Rating 8 - Good. 249 out of 1004 reviews
Rating 6 - Okay. 139 out of 1004 reviews
Rating 4 - Poor. 76 out of 1004 reviews
Rating 2 - Terrible. 46 out of 1004 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

8/10 Good

Silvia

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

8/10 Good

Millie

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Parking was convenient
Stayed 1 night in Oct 2025

10/10 Excellent

Roberto, Lima

Stayed 1 night in Oct 2025

10/10 Excellent

CHENGCHE

Stayed 2 nights in Oct 2025

10/10 Excellent

IVONNE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very frienly and polite..
Stayed 1 night in Oct 2025

6/10 Okay

SEVERIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Checked in and given key. Went to room and someone still in room. Went back to front desk. Was told person in room was not updated in system. Given another key and new room. Felt a little inconvenienced.
Stayed 1 night in Oct 2025

4/10 Poor

Ricky

Stayed 1 night in Sep 2025

10/10 Excellent

CRISTIAN KREMER

Stayed 1 night in Oct 2025

6/10 Okay

Phil

Travelled with family, Business traveller
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Helpful breakfast staff, but horrible breakfast... Front door to hotel was broken. I was disappointed that they didn't clean the room between nights, but the location was great and the price was right.
Stayed 2 nights in Oct 2025

10/10 Excellent

Emmanuel

Stayed 1 night in Oct 2025

6/10 Okay

Maria

Business traveller
Room was a bit dated. The elevator was sketchy. The light where you get coffee in the lobby and the ice machine in the lobby didnt work. To get ice you had to go up to the 3rd floor. Breakfast was meh. Overall, it was an okay experience. The guy that checked me in (wish I got his name...he was tall and slender) was fantastic!
Stayed 1 night in Oct 2025

10/10 Excellent

Jourdyn

Stayed 1 night in Sep 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Great for a quick night
Stayed 1 night in Sep 2025

4/10 Poor

Patrick, Victorville

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
My wife got locked out of the room after dropping off at the airport. She went back to the room and her key card didn't work. She went down stairs to the 24 hour man front desk and no one was there. She called me while i was at the airport waiting for my plane to leave. And i told here to call the number there the phone just rang. So she waiting a few minutes at the inside hotels clerk window after wsit a few she went to the car to wait. She was in the car for 2 hrs before someone picked up the phone at the front desk. This is unacceptable for a place that says they have twenty four hour front desk service. I truly feel that I should be confiscate i'll return my money
Stayed 1 night in Sep 2025

8/10 Good

Wendy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

8/10 Good

Malcolm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

mario

Stayed 1 night in Sep 2025

6/10 Okay

Doreen

Travelled with family
Disliked: Staff & service
Still haven’t been refunded my deposit and when I called the person who does that is never there.
Stayed 2 nights in Aug 2025

10/10 Excellent

Justin

Stayed 1 night in Sep 2025

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Im impressed for the cleanliness. Safe. Although not very quiet bec the freeway is literally not far away, but they still managed to stay quiet. Comfortable stay & highly recommended. Thank you.
Stayed 1 night in Sep 2025

8/10 Good

Layton

Liked: Cleanliness, staff & service, property conditions & facilities
Been here before. Same nice people in middle of the night. Nice breakfast before taking off for trip.
Stayed 1 night in Sep 2025

8/10 Good

James

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Just what was needed

Best quality facility and service that I have experienced on a two week trip Rooms in good condition. Very comfortable and well cleaned. Super attentive staff.
Stayed 1 night in Sep 2025

6/10 Okay

William

Liked: Staff & service

Birthday Visit

Not so good
Stayed 3 nights in Sep 2025

10/10 Excellent

Jasmine

Stayed 2 nights in Sep 2025

2/10 Terrible

Astrid

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very disappointed with my recent stay. The room was in unacceptable condition: blood stains were visible on the sheets and pillowcases, the chair was badly stained, and the bathroom door wouldn’t close. On top of that, water leaked from the shower, causing puddles outside the tub and creating a slipping hazard. We immediately went to the front desk, asked for a refund, and moved to a different hotel. The lack of upkeep and cleanliness was completely unacceptable, and no guest should have to deal with conditions like this. I hope management takes these issues seriously and makes the necessary improvements.
Stayed 2 nights in Sep 2025