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4.2 out of 5

"It was an interesting place to stay ans bed was very comfy but the walls were paper thin and and could hear every word of room next door. Big ship so ... " More

By a verified traveller on Fri 31 Jan 2020

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Hotel Description

The Queen Mary places you in the center of Long Beach, steps from RMS Queen Mary and within a short 5-minute stroll of Long Beach Cruise Terminal. Highlights at this historic hotel include 3 restaurants, 3 bars/lounges, and 3 coffee shops/cafés.

You can enjoy flat-screen TVs with satellite channels, and all 346 individually decorated rooms feature free WiFi, in-room massages, and safes. Nice touches to enhance your stay include designer toiletries and pillowtop beds. Additionally, hair dryers and phones are available.

This business-friendly hotel offers free WiFi in public areas, a 24-hour health club, and a business center. Added amenities include a snack bar/deli and laundry facilities. Each morning buffet breakfast is served between 6:30 AM and 10 AM. There's also the convenience of valet parking.

Places within a 30-minute walk of this 3-star Harbor hotel include Aquarium of the Pacific and Pike at Rainbow Harbor.

Room, 1 King Bed (Inside Stateroom)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 2 Single Beds (Stateroom)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed (Stateroom)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Family Room, 2 Queen Beds (Stateroom)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible (Inside Stateroom)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Family Room, 1 King Bed (Stateroom)

Bed Count 1 King Bed Maximum Occupancy 3 Max

The Queen Mary ratings based on 16 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for The Queen Mary

Everyone (8) Couples (5) Family (3)
3 out of 5
It was an interesting place to stay ans bed was very comfy but the walls were paper thin and and could hear every word of room next door. Big ship so could have spread guests out as not very busy.

Posted by on 31 Jan. 2020

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Comment from Hotel Management

1 Feb. 2020 by Tina

Thank you for your feedback. I will forward your concerns to management.

5 out of 5
So good to stay on a ship that has such a rich history. Preserving and maintaining the condition is a constant battle, she’s a beautiful vessel. Larger than the Titanic for those interested. Do the tours if you get a chance.

Posted by on 10 Nov. 2019

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Comment from Hotel Management

10 Nov. 2019 by Queen Mary Hotel

Thank you so much for such a positive score and constructive feedback! We look forward to serving you in the future!

4 out of 5
We decided at the last minute to stay here with the kids. The history about the ship and the tours were fantastic, my grandfather was on this ship in world war 2 so to find a little about that was very interesting. We enjoyed our stay and would go back to do more of the tours.

Posted by on 6 Nov. 2019

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Comment from Hotel Management

6 Nov. 2019 by RL

Thank You for the review and we look forward to your next visit.

5 out of 5
Everything is unique about the Queen Mary. So much history and so many stories about how this ship contributed to early tourism, wartime effort and now saved for us to visit and learn from it. Food on board is rather pricey so we had little of that. Great fun to visit and enjoy.

Posted by on 3 Aug. 2019

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Comment from Hotel Management

3 Aug. 2019 by Queen Mary Hotel

Thank you for your feedback. We are glad you enjoyed your stay. We hope to see you back soon.

5 out of 5
We absolutely love the Queen Mary, its like going back in time!

Posted by on 26 Jul. 2019

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Comment from Hotel Management

27 Jul. 2019 by guest services

Thank you so much for such a positive score! We look forward to serving you in the future!

4 out of 5
It was all I imagined it to be , such history was on show everywhere you went. The staff were very helpfully. Thankyou.

Posted by on 24 Jul. 2019

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Comment from Hotel Management

24 Jul. 2019 by guest services

Thank you so much for such a positive score! We look forward to serving you in the future!

4 out of 5
A unique property worth a night or two stay, restaurant and staff where great

Posted by on 17 May 2019

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Comment from Hotel Management

18 Jun. 2019 by guest services

Thank you so much for such a positive score! We look forward to serving you in the future!

5 out of 5
The history of the ship was amazing and great guides to tell us all about it. Close to other attractions as well ie belmont shore and Catalina Island was amazing. Love the whole 3 days. Wouls recommend to all.

Posted by on 1 Mar. 2019

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Comment from Hotel Management

18 Jun. 2019 by Queen Mary Hotel

Thank you for your feedback. We are glad you enjoyed your stay. We hope to see you back soon.

5 out of 5
Great Hotel. Rooms are a little cramped but that is what you would expect with a 95-year-old ship. Rooms are clean and have all the normal 4 star fittings. Staff are outstanding. Restaurants are great. Heaps of things to look at on the ship. Great hotel for anyone interested in maritime history or art deco architecture.

Posted by , from Brisbane, Australia on 19 Nov. 2018

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Comment from Hotel Management

18 Jun. 2019 by Queen Mary Hotel

Thank you for your feedback. We are glad you enjoyed your stay. We hope to see you back soon.

4 out of 5

A bit of history

Pros: Well presented
It was great to stay in a very real part of history. The Queen Mary makes an excellent Motel with great character

Posted by on 26 Jul. 2018

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Comment from Hotel Management

18 Jun. 2019 by Queen Mary Hotel

Thank you for your feedback. We are glad you enjoyed your stay. We hope to see you back soon.

Property Features

There are 3 restaurants and 3 coffee shops/cafés, as well as a snack bar/deli. You can unwind with a drink at one of the 3 bars/lounges. You'll find a business center on site. A computer station is on site and WiFi is free in public spaces. A 24-hour health club, a rooftop terrace, and tour/ticket assistance are also featured at the business-friendly The Queen Mary. Parking is available for a fee. This 3-star Long Beach hotel is smoke free.

  • 1 building
  • 346 guestrooms or units
  • 3 levels
  • 3 dining venues
  • 3 bars or lounges
  • 3 coffee shops
  • Built in 1936
  • Deli
  • Terrace on the roof
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator (on request)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Los Angeles, CA (LAX-Los Angeles Intl.) (36.8 km / 22.8 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

The Queen Mary offers 346 accommodations with safes and designer toiletries. Each accommodation is individually decorated. Beds feature pillowtop mattresses. 32-inch flat-screen televisions come with premium satellite channels. Bathrooms include shower/tub combinations and hair dryers. This Long Beach hotel provides complimentary wireless Internet access. Refrigerators, in-room massages, and irons/ironing boards can be requested. Housekeeping is provided daily.

  • Pillowtop beds
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Refrigerator available
  • Shower and tub combination
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board available
  • Ensuite bathroom
  • Unique decor
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10 AM.

The Queen Mary has 3 restaurants on site.

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. An adult age 18 or older must assume all liability for the booking.

Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. An adult age 18 or older must assume all liability for the booking.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 75 per accommodation, per stay (maximum USD 150 per stay), plus a deposit of USD 75.00 per stay
  • Only dogs are allowed
  • Maximum 1 per room (weight limit: 25 lbs)

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

  • Debit cards not accepted
  • No cots (infant beds) available

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 75.00 per night
  • Resort fee: USD 18.95 per accommodation, per night

The resort fee includes:

  • Fitness center access
  • Internet access
  • Phone calls
  • Faxes
  • Additional inclusions

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 26 per person (approximately)
  • Self parking fee: USD 25.00 per night (in/out privileges)
  • Valet parking fee: USD 30.00 per night (in/out privileges)
  • Pet deposit: USD 75.00 per stay
  • Pet fee: USD 75 per accommodation, per stay (maximum USD 150 per stay)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Refrigerator fee: USD 15.00 per night
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Mary Queen
  • Queen Mary
  • Queen Mary Hotel
  • Queen Mary Hotel Long Beach
  • Queen Mary Long Beach
  • Queen Mary Los Angeles
  • Queen Mary California
  • The Queen Mary Hotel
  • The Queen Mary Long Beach
  • The Queen Mary Hotel Long Beach

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.