MOXY - accommodation in Lower Manhattan

I'm at 10 right now because it is exceptionally clean, quiet for the evening and the bed and pillows are freshly, fluffy and comforting. Staff is welcoming, patient and responsive. Coffee stop is ready w fresh, tasty pastries and morning juices and grab to go items. Tonight we'll explore the rooftop, restaurant and gymn.

Great hotel. Close to everything and everyone is very helpful.. even if you have a problem. They bare right there for you

I walked in to get a room I reserved onlinr only for my reservations not to be there I was talking to a staff member at the desk that was there last time I try to get a room from this very same hotel and after seeing rooms available 10 mins prior whenI asked for a room he said they was booked this was on a random Tuesday now this time im having trouble with a reservations so they tell me to make it again so I made the reservations right there in front of them they gave me my room key only to go up stairs and my room key doesnt work so I go back down the stairs to let them know its not working for them to give me another room in the other side of the same floor which is now loccated adjust form the engineer room which for the two days i was there was consistently loud because staff members relentlessly when in and out of the room slamming the door its doesnt even make sense why have a room where staff members need to go in and out repeatedly near the guest