See all properties
Save

Hotel Des Balances

4.0 star property
Riverwalk hotel with 24-hour business centre and 24-hour front desk

Photo gallery for Hotel Des Balances

View from property
Breakfast, lunch, dinner served; French cuisine, al fresco dining
Exterior
Romantic Suite, 1 King Bed, Balcony, River View | Bathroom
Lobby lounge

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Parking available
The current price is NZ$502
includes taxes & fees
14 Jan - 15 Jan

Explore the area

View map
Weinmarkt, Lucerne, LU, 6004
  • Place, Lucerne Town Hall
    ‪2 min walk‬
  • Place, Chapel Bridge
    ‪3 min walk‬
  • Place, KKL Lucerne
    ‪8 min walk‬
  • Airport, Zürich (ZRH)
    ‪52 min drive‬

Room options

View all photos for Double or Twin Room, City View

Hypo-allergenic bedding, minibar, in-room safe, desk

Double or Twin Room, City View

9.6 out of 10
Exceptional
(8 reviews)

Highlights

Soundproofed
Air conditioning
Heating
TV
Hypo-allergenic bedding
Shower/bath combination
Hairdryer
Private bathroom
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Double or Twin Room, River View

Double or Twin Room, River View

Double or Twin Room, River View

9.6 out of 10
Exceptional
(19 reviews)

Highlights

Soundproofed
Air conditioning
Heating
TV
Hypo-allergenic bedding
Shower/bath combination
Hairdryer
Private bathroom
  • 20 sq m
  • River view
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Junior Suite, River View

Junior Suite, River View

Junior Suite, River View

9.8 out of 10
Exceptional
(7 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Heating
TV
Hypo-allergenic bedding
Separate bedroom
Shower/bath combination
  • 31 sq m
  • 1 bedroom
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Queen Room For Single Use, City View

Queen Room For Single Use, City View

Queen Room For Single Use, City View

9.2 out of 10
Wonderful
(9 reviews)

Highlights

Soundproofed
Air conditioning
Heating
TV
Hypo-allergenic bedding
Shower/bath combination
Hairdryer
Private bathroom
  • City view
  • Sleeps 1
  • 1 Queen Bed

View all photos for Triple Room, City View

Triple Room, City View

Triple Room, City View

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
Heating
TV
Hypo-allergenic bedding
Shower/bath combination
Hairdryer
Private bathroom
  • 25 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Triple Room, River View

Hypo-allergenic bedding, minibar, in-room safe, desk

Triple Room, River View

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
Heating
TV
Hypo-allergenic bedding
Shower/bath combination
Hairdryer
Private bathroom
  • 25 sq m
  • River view
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Suite, Hot Tub, River View (with Balcony)

Suite, Hot Tub, River View (with Balcony)

Suite, Hot Tub, River View (with Balcony)

10.0 out of 10
Exceptional
(9 reviews)

Highlights

Balcony or patio
Soundproofed
Private indoor hot tub
Air conditioning
Heating
TV
Hypo-allergenic bedding
Shower/bath combination
  • 50 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite with Sofa Bed

Junior Suite with Sofa Bed

Junior Suite with Sofa Bed

Highlights

Soundproofed
Air conditioning
Heating
TV
Hypo-allergenic bedding
Sofa bed
Separate bedroom
Shower/bath combination
  • 31 sq m
  • 1 bedroom
  • River view
  • Sleeps 4
  • 1 King Bed

View all photos for Romantic Suite, 1 King Bed, Balcony, River View

Romantic Suite, 1 King Bed, Balcony, River View

Romantic Suite, 1 King Bed, Balcony, River View

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Heating
TV
Hypo-allergenic bedding
Separate bedroom
Shower/bath combination
  • 40 sq m
  • 1 bedroom
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, City View (Queenroom)

Hypo-allergenic bedding, minibar, in-room safe, desk

Double Room, City View (Queenroom)

8.8 out of 10
Excellent
(10 reviews)

Highlights

Soundproofed
Air conditioning
Heating
TV
Hypo-allergenic bedding
Shower/bath combination
Hairdryer
Private bathroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room, River View

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Double Room, River View

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
TV
Hypo-allergenic bedding
Shower/bath combination
Hairdryer
  • 30 sq m
  • River view
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

About the area

Lucerne

A luxury stay in the heart of Lucerne awaits you at Hotel Des Balances. Within steps you'll find Chapel Bridge and Lucerne Town Hall. Highlights at this hotel include a restaurant, a bar/lounge and a 24-hour business centre. .The restaurant, Restaurant Balances, serves French cuisine and is open for breakfast, lunch and dinner. Balances Lounge is the hotel's own bar, serving drinks along with light fare. 1970 square feet (183 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a business centre. Added amenities include free Wi-Fi in public areas and laundry facilities. Each morning buffet breakfast is served between 7:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also valet parking, along with the convenience of an airport shuttle. .Places within a 5-minute walk of this 4-property class Old Town Lucerne hotel include Rosengart Collection and Mill Bridge.

What's nearby

  • Lucerne Town Hall - 2 min walk - 0.2 km
  • Jesuit Church - 3 min walk - 0.3 km
  • Chapel Bridge - 3 min walk - 0.3 km
  • Hertensteinstrasse - 3 min walk - 0.3 km
  • KKL Lucerne - 8 min walk - 0.7 km

Getting around

  • Lucerne (QLJ-Lucerne Train Station) - 8 min walk
  • Zurich Airport (ZRH) - 67 min drive

Restaurants

  • ‪Zum Weissen Kreuz - ‬2 min walk
  • ‪Rathaus Brauerei - ‬2 min walk
  • ‪Zunfthausrestaurant Pfistern - ‬2 min walk
  • ‪Bierliebe & Friends - ‬3 min walk
  • ‪Mill'Feuille - ‬2 min walk

About this property

Hotel Des Balances

Riverwalk hotel with 24-hour business centre and 24-hour front desk
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre and meeting rooms.

WiFi is free in public spaces. Event space at this hotel measures 1970 square feet (183 square metres) and includes conference space. A terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury Hotel Des Balances. Parking is available for a fee.

This 4-star Lucerne hotel is smoke free.

  • 1 building
  • 56 guestrooms or units
  • 7 levels
  • Conference rooms
  • 1970 sq ft of conference space
  • 183 sq. m of conference space
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hotel Des Balances offers 56 air-conditioned accommodations with iPod docking stations and minibars. Televisions come with satellite channels. Bathrooms include a combined bath/shower unit, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as telephones; free local calls are provided (restrictions may apply). Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Similar properties

Front of property
Grand Hotel National
  • Pool
  • Spa
  • Pet-friendly
  • Free Wi-Fi
4.6 out of 5, Wonderful, 868 reviews
The price is NZ$653
includes taxes & fees
27 Jan - 28 Jan
Grand Hotel National

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Parking on site (CHF 35 per night)
  • Valet parking on site (CHF 35 per day; includes in/out privileges)
  • Limited on-site valet and self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: CHF 35 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Balances Lounge
  • Restaurant Balances

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 1,970 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Outdoors

  • On a river
  • Terrace

Accessibility

  • Lift

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • IPod dock
  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CHF 25 per pet, per day
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for CHF 70.0 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 2.80 per person, per night
  • Destination fee: CHF2.70 per person, per night. This fee does not apply to children under 1 year of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CHF 35 per person
  • Self-parking fee: CHF 35 per night
  • Valet parking fee: CHF 35 per day (in/out privileges)
  • Pet fee: CHF 25 per pet, per day
  • Rollaway bed fee: CHF 70.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and Eurocard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

Property Registration Number KZV-SLU-000020

We should mention

  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Des Balances
Des Balances Lucerne
Hotel Des Balances
Hotel Des Balances Lucerne
Des Balances Hotel
Hotel Balances Lucerne
Hotel Balances
Balances Lucerne
Des Balances Hotel
Des Balances Lucerne
Hotel Des Balances Hotel
Hotel Des Balances Lucerne
Hotel Des Balances Hotel Lucerne

Frequently asked questions

What is the cancellation policy at Hotel Des Balances?

Hotel Des Balances offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Des Balances?

As of 13 Jan 2026, prices found for a 1-night stay for 2 adults at Hotel Des Balances on 14 Jan 2026 start from NZ$477.97, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Des Balances?

Yep, Hotel Des Balances has a self car park for CHF 35 per night. A self car park is also available, for a fee.

Are there any beaches close to Hotel Des Balances?

The closest beach to Hotel Des Balances is Seebad Eich (15.2 km).

Does Hotel Des Balances serve breakfast?

You bet, buffet breakfast is offered daily from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at Hotel Des Balances?

No, but there's an airport shuttle for a fee.

Is there a bar or restaurant at Hotel Des Balances?

Yep, they've got a lounge bar and an onsite restaurant that serves French cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Des Balances?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel Des Balances?

Furry friends are welcome at Hotel Des Balances, with food and water bowls on offer.

Hotel Des Balances Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 691 out of 881 reviews
Rating 8 - Good. 148 out of 881 reviews
Rating 6 - Okay. 25 out of 881 reviews
Rating 4 - Poor. 8 out of 881 reviews
Rating 2 - Terrible. 9 out of 881 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't think it twice, best hotel ever in Lucerne. The food quality is top notch, all the hotel staff is friendly and always willing to help you. Great location, hotel rooms are clean, comfortable, and everything is top quality.
Stayed 2 nights in Oct 2025

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel with a perfect location. Very good bar and restaurant. Highly recommended.
Stayed 2 nights in Oct 2025

10/10 Excellent

karen

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed in the room with the view of the river and it was beautiful. The location was ideal
Stayed 2 nights in Sep 2025

10/10 Excellent

Donna

Travelled with family
Liked: Cleanliness, amenities
This hotel was amazing. We had a view of the historic Lucerne Tower and Bridge from our room/balcony and it was perfection! The staff was so helpful and knowledgeable and the room was immaculate. Thank you so much for a wonderful experience in Lucerne!
Stayed 4 nights in Oct 2025

10/10 Excellent

Heston

Stayed 4 nights in Sep 2025

10/10 Excellent

Farid

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very grateful. Beautiful hotel . One of the very best in gorgeous Lucerne! ❤️👏🙏
Stayed 1 night in Oct 2025

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel!
Stayed 2 nights in Sep 2025

10/10 Excellent

Karina

Stayed 2 nights in Sep 2025

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a classic hotel with excellent service. The rooms are comfortable and nicely decorated. Staff are friendly and attentive. Location in old city on the water is delightful. The restaurant serves excellent gourmet meals in an upscale white linen tablecloth restaurant. The artwork on the facade is beautiful and historic. I highly recommend this hotel and restaurant.
Stayed 3 nights in Sep 2025

10/10 Excellent

Joe

Stayed 2 nights in Sep 2025

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Roman

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice size rooms. Clean and great service.
Stayed 1 night in Sep 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very classy hotel. The location is perfect and the staff was so friendly and welcoming.
Stayed 3 nights in Sep 2025

8/10 Good

Sarvjit Singh

Liked: Staff & service
Stayed 3 nights in Aug 2025

10/10 Excellent

Nadiia, Brooklyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place for vacation
Stayed 2 nights in Aug 2025

2/10 Terrible

Raghav, New York

Travelled with partner
Wouldn’t recommend this hotel. Lousy shower pressure, small rooms and average service. Don’t spend on this hotel.
Stayed 2 nights in Aug 2025

8/10 Good

Jo Anne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a lovely hotel. Excellent service, comfortable beds, and lovely restaurant with a view. However, even by European standards the room was very small. It was uncomfortably small, and I thought it was worthwhile mentioning it here.
Stayed 2 nights in Aug 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Took care of a problem I had to my satisfaction.
Stayed 2 nights in Aug 2025

10/10 Excellent

David, Oxford

Liked: Cleanliness, staff & service, property conditions & facilities
no parking
Stayed 2 nights in Aug 2025

10/10 Excellent

Janet

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel in the old city with beautiful view across Lake at Jesuit Church. Terrace restaurant food was good and view exceptional. Could easily walk to Chapel Bridge and tourist spots and good restaurants
Stayed 2 nights in Aug 2025

10/10 Excellent

Elizabeth Fiona

Stayed 2 nights in Aug 2025

10/10 Excellent

Elizabeth

Stayed 3 nights in Aug 2025

10/10 Excellent

Diane

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay here!
Stayed 2 nights in Jul 2025

8/10 Good

Arshad

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Very central.
Stayed 2 nights in Jul 2025

10/10 Excellent

David, Austin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025