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Hotel Luzernerhof

Property class: 4

Photo gallery for Hotel Luzernerhof

A rooftop terrace with potted plants, a view of a canal, and buildings in the background.
A hotel room with a bed, two armchairs, a small table with a fruit bowl, a red suitcase, and a TV mounted on the wall.
A luxurious bathroom with marble walls, a vanity with a mirror, and two framed paintings.
A hotel room with a bed, a desk, a chair, and a TV.
A modern hotel room with a grey sofa, a small round table with fruit, a wardrobe with hanging clothes, and a red suitcase.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Housekeeping
  • 24/7 front desk
The current price is NZ$324
includes taxes & fees
4 Nov - 5 Nov

Explore the area

View map
Alpenstrasse 3, Lucerne, 6004
  • Place, Lion Monument
    ‪5 min walk‬
  • Place, Lucerne Town Hall
    ‪6 min walk‬
  • Place, Chapel Bridge
    ‪6 min walk‬
  • Airport, Zürich (ZRH)
    ‪53 min drive‬

Room options

View all photos for Double Room

A hotel room with a bed, a desk, a chair, and a TV.

Double Room

8.4 out of 10
Very good
(67 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Single Room

A hotel room with a bed, a desk with a chair, a TV, and a window with curtains.

Single Room

7.8 out of 10
Good
(17 reviews)
  • 10 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Triple Room

A hotel room with a bed, a desk, a chair, a lamp, and a window with curtains.

Triple Room

  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 3 Single Beds

View all photos for Junior Suite

A hotel room with a bed, two armchairs, a small table with a fruit bowl, a red suitcase, and a TV mounted on the wall.

Junior Suite

9.0 out of 10
Wonderful
(6 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds and 1 Single Sofa Bed

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About the area

Lucerne

Hotel Luzernerhof places you in the centre of Lucerne, within a short 5-minute stroll of Bourbaki Panorama and Lion Monument. Highlights at this hotel include free in-room WiFi. .This pet-friendly hotel offers free WiFi in public areas, concierge services and a 24-hour front desk. Additionally, you'll find luggage storage and a lift. Continental breakfast is available daily between 7:00 AM and 10:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. .Sights within a 10-minute walk of this 4-property class Old Town Lucerne hotel include Lucerne Town Hall and Chapel Bridge.

What's nearby

  • Lake Side Promenade - 2 min walk - 0.2 km
  • Lion Monument - 5 min walk - 0.4 km
  • Lucerne Town Hall - 6 min walk - 0.6 km
  • Chapel Bridge - 6 min walk - 0.6 km
  • KKL Lucerne - 8 min walk - 0.7 km

Getting around

  • Lucerne (QLJ-Lucerne Train Station) - 8 min walk
  • Basel (BSL-EuroAirport) - 67 min drive

Restaurants

  • ‪Stadtkeller Swiss Folkore Restaurant - ‬6 min walk
  • ‪Alpineum Kaffehaus & Bar - ‬4 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪Heini Conditorei - ‬5 min walk
  • ‪Wilhelm Tell Schiffrestaurant - ‬1 min walk

About this property

Hotel Luzernerhof

As a guest of Hotel Luzernerhof, you'll find tour/ticket assistance, concierge services, and a lift. Public spaces have free WiFi.

This 4-star Lucerne hotel is smoke free.

  • 1 building
  • 64 guestrooms or units
  • 6 levels
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Lift
  • No smoking on site
Hotel Luzernerhof offers 64 accommodations with espresso makers and a safe. 28-inch flat-screen televisions come with cable channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. This Lucerne hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (CHF 30 per day)

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: CHF 20 for adults and CHF 15 for children

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (60 centimetre wide door)
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 6 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 28-inch flat-screen TV with cable channels

Food and drink

  • Espresso maker

More

  • Heating (climate-controlled)
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CHF 20 per pet, per night
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 4 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

  • American Express
  • Diners Club
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 2.80 per person, per night
  • Destination fee: CHF2.70 per person, per night. This fee does not apply to children under 1 year of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately CHF 20 for adults and from CHF 15 for children
  • Nearby parking fee: CHF 30 per day (328 ft away)
  • Pet fee: CHF 20 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • Children aged 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property class

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Hotel Luzernerhof Lucerne
Hotel Luzernerhof
Luzernerhof Lucerne
Luzernerhof
Luzernerhof Hotel Lucerne
Hotel Luzernerhof Hotel
Hotel Luzernerhof Lucerne
Hotel Luzernerhof Hotel Lucerne

Frequently asked questions

What is the cancellation policy at Hotel Luzernerhof?

Hotel Luzernerhof offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Luzernerhof?

As of 18 Oct 2026, prices found for a 1-night stay for 2 adults at Hotel Luzernerhof on 4 Nov 2026 start from NZ$324, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Hotel Luzernerhof?

The closest beach to Hotel Luzernerhof is Seebad Eich (15.3 km).

Does Hotel Luzernerhof serve breakfast?

Yep, our visitors speak well of the continental brekkie here! Available daily from 7:00 AM to 10:00 AM, this is the place to fuel up for a big day full of adventure.

Is there a free airport shuttle available at Hotel Luzernerhof?

No, Hotel Luzernerhof does not offer an airport shuttle service.

What time are check-in & check-out at Hotel Luzernerhof?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Hotel Luzernerhof?

Furry friends are welcome at Hotel Luzernerhof, with food and water bowls on offer.

Hotel Luzernerhof Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 333 out of 822 reviews
Rating 8 - Good. 293 out of 822 reviews
Rating 6 - Okay. 117 out of 822 reviews
Rating 4 - Poor. 55 out of 822 reviews
Rating 2 - Terrible. 24 out of 822 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel in the centre of Luzern. Staff was very friendly and helpful. Would stay here again.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
terrific location, good sized room and very helpful staff
Stayed 2 nights in Jun 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 5 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and friendly staff.
Stayed 2 nights in Apr 2026
Verified review

6/10 Okay

Liked: Staff & service, amenities
Excelent location, is an OK hotel for a couple of nights
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Staff was very helpful and friendly. Hotel was clean and tidy, if a bit less up to date than other nearby hotels. Great location close to everything. No AC but room stayed fairly comfortable overnight with a fan. Don’t expect every amenity but a very comfortable, basic hotel.
Stayed 8 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
The location of the hotel is unbeatable- right in the center of old town with ready access to all modes of transportation Staff were very helpful especially Hussein who was very knowledgeable and helped us with trip planning They could do better with coffee and tra in the room though.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the train station
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Evanina Barnhardt was amazing at reception. So knowledgeable and helpful. Nice location near many restaurants and sights.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to everything Staff so kind
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Disliked: Cleanliness
great location
Stayed 1 night in Feb 2026
Verified review

4/10 Poor

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The hotel is in a great location, but it is very noisy at night, and the beds uncomfortable. There is no air conditioning, so the rooms can get very hot during the summer. On the positive side, the hotel staff were very friendly and helpful.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is excellent in location and cleanliness. Staff is helpful. The thing is needed is the air conditioner. Breakfast I don’t know we didn’t have it because we left for early flight.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Great location, helpful staff.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Location and room were fine. Air conditioning was lacking in unseasonably warm weather was lacking
Stayed 1 night in May 2026
Verified review

6/10 Okay

Liked: Cleanliness
Convenient location. Nice staff. An electric fan is provided which is helpful for hot weather. You should bring your hair dryer with you as the one provided is quite old... very old.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel.
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very nice hotel! Excellent address for a stay in Luzern. We will come back! Thank you
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, and friendly staff.
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was so nice! Large and updated, with a view of the mountains. Don’t judge the hotel by the older lobby, it is a great place to stay in an excellent location. We walked with our luggage to and from the train station in 10min
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome hotel in Luzern
Stayed 3 nights in Aug 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I had to wait a while until my room was ready which was okay but not the worst part, the towels were clearly dirty so were the sheets, I don’t know what chemicals they use to wash them but I was breaking out terribly all over my cheek where the pillow was. Also I had someone knocking at my door at 9.30 while I was getting ready to leave and clearly busy, I don’t tend to leave negative reviews but this was one of the worst stays I’ve ever experienced in my life.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Stayed 2 nights in Apr 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Location is perfect, rooms renovated and comfortable.
Stayed 3 nights in Dec 2024