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Hotel Luzernerhof

4.0 star property
Boardwalk/promenade hotel with 24-hour front desk and bar/lounge

Photo gallery for Hotel Luzernerhof

Interior
Triple Room
Daily continental breakfast (CHF 20 per person)
Lounge
Property entrance

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Pet-friendly
  • Housekeeping
  • Free WiFi
The current price is NZ$299
includes taxes & fees
30 Nov - 1 Dec

Explore the area

View map
Alpenstrasse 3, Lucerne, 6004
  • Place, Lion Monument
    ‪5 min walk‬
  • Place, Chapel Bridge
    ‪6 min walk‬
  • Place, KKL Lucerne
    ‪8 min walk‬
  • Airport, Zürich (ZRH)
    ‪52 min drive‬

Room options

View all photos for Double Room

Double Room

Double Room

8.4 out of 10
Very good
(62 reviews)

Highlights

Flat-screen TV
Separate bedroom
Private bathroom
Hairdryer
Espresso maker
Cable channels
In-room safe
Daily housekeeping
  • 15 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Single Room

Single Room

Single Room

7.8 out of 10
Good
(15 reviews)

Highlights

Flat-screen TV
Separate bedroom
Private bathroom
Hairdryer
Espresso maker
Cable channels
In-room safe
Daily housekeeping
  • 10 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Triple Room

Triple Room

Triple Room

Highlights

Flat-screen TV
Sofa bed
Separate bedroom
Private bathroom
Hairdryer
Espresso maker
Cable channels
In-room safe
  • 15 sq m
  • Sleeps 2
  • 3 Twin Beds

View all photos for Junior Suite

Junior Suite

Junior Suite

9.0 out of 10
Wonderful
(6 reviews)

Highlights

Flat-screen TV
Separate bedroom
Private bathroom
Hairdryer
Espresso maker
Cable channels
In-room safe
Daily housekeeping
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Classic Penthouse

Classic Penthouse

Classic Penthouse

Highlights

Deck/patio
Separate dining area
Individually decorated
Kitchen
Fridge
Dishwasher
Flat-screen TV
Separate bedroom
  • 70 sq m
  • 2 bedrooms
  • Lake view
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

About the area

Lucerne

Hotel Luzernerhof places you in the centre of Lucerne, within a short 5-minute stroll of Bourbaki Panorama and Lion Monument. Highlights at this hotel include free in-room WiFi. .Regina Bar is the hotel's own bar. Other amenities include free Wi-Fi in public areas, concierge services and a 24-hour front desk. Continental breakfast is available daily between 7:00 AM and 10:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. .Sights within a 10-minute walk of this 4-property class Old Town Lucerne hotel include Lucerne Town Hall and Chapel Bridge.

What's nearby

  • Lake Side Promenade - 2 min walk - 0.2 km
  • Lion Monument - 5 min walk - 0.4 km
  • Lucerne Town Hall - 6 min walk - 0.6 km
  • Chapel Bridge - 6 min walk - 0.6 km
  • KKL Lucerne - 8 min walk - 0.7 km

Getting around

  • Lucerne (QLJ-Lucerne Train Station) - 8 min walk
  • Basel (BSL-EuroAirport) - 67 min drive

Restaurants

  • ‪Confiseur Bachmann AG - ‬4 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪Barbatti - ‬1 min walk
  • ‪Conditorei Heini - ‬2 min walk
  • ‪Vesper - ‬2 min walk

About this property

Hotel Luzernerhof

Boardwalk/promenade hotel with 24-hour front desk and bar/lounge
Hotel Luzernerhof offers its guests a terrace, tour/ticket assistance, and concierge services. Public spaces have free WiFi. You can enjoy a drink at the bar/lounge.

This 4-star Lucerne hotel is smoke free.

  • 1 building
  • 64 guestrooms or units
  • 6 levels
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Terrace
  • Lift
  • No smoking on site
  • Bar or lounge
Hotel Luzernerhof offers 64 accommodations with espresso makers and a safe. 28-inch flat-screen televisions come with cable channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. This Lucerne hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Similar properties

Exterior
Hotel de la Paix
  • Pet-friendly
  • Free WiFi
  • Breakfast available
  • Housekeeping
4.2 out of 5, Very good, 1,005 reviews
The price is NZ$307
includes taxes & fees
21 Dec - 22 Dec
Hotel de la Paix

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (CHF 30 per day)
  • Onsite parking available only on request

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: CHF 20 for adults and CHF 15 for children
  • A bar/lounge

Restaurants on site

  • Regina Bar

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • On the boardwalk/promenade
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (60 centimetre wide door)
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 6 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 28-inch flat-screen TV with cable channels

Food and drink

  • Espresso maker

More

  • Heating (climate-controlled)
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CHF 20 per pet, per night
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 4 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 2.80 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately CHF 20 for adults and from CHF 15 for children
  • Nearby parking fee: CHF 30 per day (328 ft away)
  • Pet fee: CHF 20 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash.

We should mention

  • Children aged 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Hotel Luzernerhof Lucerne
Hotel Luzernerhof
Luzernerhof Lucerne
Luzernerhof
Luzernerhof Hotel Lucerne
Hotel Luzernerhof Hotel
Hotel Luzernerhof Lucerne
Hotel Luzernerhof Hotel Lucerne

Frequently asked questions

What is the cancellation policy at Hotel Luzernerhof?

Hotel Luzernerhof offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Luzernerhof?

As of 26 Nov 2025, prices found for a 1-night stay for 2 adults at Hotel Luzernerhof on 30 Nov 2025 start from NZ$286.39, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Hotel Luzernerhof?

The closest beach to Hotel Luzernerhof is Seebad Eich (15.3 km).

Does Hotel Luzernerhof serve breakfast?

Yep, our visitors speak well of the continental brekkie here! Available daily from 7:00 AM to 10:00 AM, this is the place to fuel up for a big day full of adventure.

Is there a free airport shuttle available at Hotel Luzernerhof?

No, Hotel Luzernerhof does not offer an airport shuttle service.

What time are check-in & check-out at Hotel Luzernerhof?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Hotel Luzernerhof?

Furry friends are welcome at Hotel Luzernerhof, with food and water bowls on offer.

Reviews

Hotel Luzernerhof Reviews

8.2

Very good

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 293 out of 726 reviews
Rating 8 - Good. 266 out of 726 reviews
Rating 6 - Okay. 102 out of 726 reviews
Rating 4 - Poor. 44 out of 726 reviews
Rating 2 - Terrible. 21 out of 726 reviews

Reviews

6/10 Okay

Don

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Great location buthotel in serious need of updates
Stayed 2 nights in Aug 2025

4/10 Poor

Lindsey

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
This was near lake and bus but old loud and not what picture displayed . Breakfast was pricey but ok
Stayed 1 night in Aug 2025

6/10 Okay

Kimberly, Portland

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Karin, Cairo

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
It’s an ok place to stay for just one night.
Stayed 1 night in Aug 2025

10/10 Excellent

Chao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Jennifer Anne

Disliked: Property conditions & facilities
This hotel has a good location. The rooms and hotel itself were not of a 4 star standard as described. There was no air conditioning which was needed with temperatures over 30 degrees. No mini fridge in the room.
Stayed 4 nights in Aug 2025

6/10 Okay

Barbara Jean

Stayed 9 nights in Jul 2025

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome hotel in Luzern
Stayed 3 nights in Aug 2025

4/10 Poor

Francesca

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I would not recommend this hotel. Hot, dirty, cigarette smoke in the lobby, noisy, and dated (in a bad way). Manager was, however, very receptive to our feedback and did kindly offer a refund for one night to accommodate. This was the bright spot. I would still not recommend this hotel, but I applaud the manager for her service and appreciate her willingness to receive our feedback.
Stayed 3 nights in Aug 2025

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommended.

Great location. Very nice room. Would stay here again.
Stayed 1 night in Aug 2025

8/10 Good

Wahab

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good clean facility. Noisy cause of traffic. Good location near the train station which was walkable.
Stayed 1 night in Aug 2025

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Perfect spot. Near the lake and close to all attractions. Staff was exceptional and room was very nice. Would stay again.
Stayed 2 nights in Jul 2025

6/10 Okay

Lesa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was fine with my stay except for the smell of smoke that came up to the fifth floor from the lobby bar.
Stayed 1 night in Jul 2025

10/10 Excellent

Pushpa

Stayed 2 nights in Jul 2025

10/10 Excellent

linda

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, and friendly staff.
Stayed 1 night in Jun 2025

8/10 Good

Laurie, Olathe

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 2 nights in Jul 2025

8/10 Good

Derek

Liked: Amenities, property conditions & facilities
Nice hotel, easy walk from railway station and all the main tourist spots. I had a single room which was clean and had a comfortable bed, a safe, flat screen TV with lots of channels, charging points for phones and nice bathroom with a good shower. Staff were all nice and helpful. Buffet breakfast was good. My room overlooked the street but with the window closed there wasn't much traffic noise. The only thing that stops this being excellent was the lack of air conditioning but I wasn't that hot and slept well. I definitely recommend it as a good place to stay unless you really need air conditioning. I very much enjoyed my stay.
Stayed 3 nights in Jul 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Very central, 10 mins walk from the railway station, old fashioned charm, my room at the front could have been noisy but everything shuts at 2300 in Luzern so it gets quiet. Did me fine for 4 nights.
Stayed 4 nights in Jul 2025

8/10 Good

Richard, Chesterfield

Travelled with partner
Very convenient location to center of Lucerne - we were able to walk to all areas of interest to us. Wifi connection process was very cumbersome and we need to ask for help from the front desk staff. Room did have some dustballs on the floor in the corner and under chairs and desk.
Stayed 2 nights in Jul 2025

4/10 Poor

Rachel

Stayed 2 nights in Jul 2025

10/10 Excellent

Alec

Stayed 1 night in Jun 2025

10/10 Excellent

Benjamin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel - excellent location, good rooms, good air conditioning, friendly staff. Highly recommended.
Stayed 2 nights in Jun 2025

10/10 Excellent

Michael

Stayed 2 nights in Jun 2025

8/10 Good

Ian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
A good hotel that is centrally located, making an easy walk to the centre or the train station. This rooms were nice but the air conditioning didn't do much cooling so I had the window open the whole time I was there. It was generally good and I would stay there again, but perhaps not in the summer.
Stayed 2 nights in Jun 2025

8/10 Good

Youna

Liked: Cleanliness, staff & service, property conditions & facilities
I really liked the first room that I stayed in. It was clean & spacious! But then the second room that I have booked was little smaller and it wasn't bad until I smelled the pillow and blanket. It smelled like wet tower that haven't been dried. Other than that, rest wad okay. Overall nice place to stay and close to restaurants and groceries and lake.
Stayed 1 night in Jun 2025