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Hotel Royal Luzern

Property class: 3

Photo gallery for Hotel Royal Luzern

A balcony with a table set for two, overlooking a lake and mountains.
A hotel lobby with a checkered floor, red upholstered chairs, a wooden reception desk, and a large window.
A multi-story hotel with balconies, a flag on top, and a stone facade.
A modern hotel room with a large bed, a seating area with a table, and a view of the outdoors.
A hotel lobby with a checkered floor, red leather chairs, a large wooden cabinet, and a red carpeted corridor.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Business services
  • Bar
  • Housekeeping
The current price is NZ$552
includes taxes & fees
21 Sept - 22 Sept

Explore the area

View map
22 Rigistrasse, Lucerne, LU, 6006
  • Place, Lake Side Promenade
    ‪2 min walk‬
  • Place, Grand Casino Lucerne
    ‪6 min walk‬
  • Place, Lion Monument
    ‪14 min walk‬
  • Airport, Zürich (ZRH)
    ‪54 min drive‬

Room options

View all photos for Double Room

A double bed with a green upholstered headboard, two bedside tables with lamps, a vase of flowers, and a glass table with a plate and a wine glass.

Double Room

7.2 out of 10
Good
(9 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Double Room

A hotel room with a large bed, a desk with a vase of flowers, and a balcony with a table and chairs.

Superior Double Room

8.6 out of 10
Excellent
(12 reviews)
  • Lake view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Triple Room, Lakeside

A hotel room with two beds, a TV mounted on the wall, a window with curtains, and a view of the outdoors.

Triple Room, Lakeside

8.0 out of 10
Very good
(3 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

View all photos for Single Room

A bedroom with a bed, a desk, a chair, a TV, and a window with curtains.

Single Room

  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Superior Single Room

A bedroom with a bed, a desk, a chair, a TV, and a window with curtains.

Superior Single Room

  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room

A modern hotel room with a large bed, a seating area with a table, and a view of the outdoors.

Deluxe Double Room

8.8 out of 10
Excellent
(15 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Family Triple Room

A hotel room with two beds, a window with a view of trees, a table with flowers, and a wall-mounted light fixture.

Family Triple Room

10.0 out of 10
Exceptional
(2 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

About the area

Lucerne

At Hotel Royal Luzern you'll be within just a 10-minute stroll of Lake Side Promenade and Grand Casino Lucerne. Highlights at this hotel include free in-room WiFi. .For a drink, you can stop by the hotel's own lounge bar. Additionally, you'll find free Wi-Fi in public areas and a snack bar/deli. Continental breakfast is available daily between 7:30 AM and 10:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of limited parking. .Near this 3-property class Lucerne hotel, you'll find Chapel Bridge.

What's nearby

  • Lake Side Promenade - 2 min walk - 0.2 km
  • Grand Casino Lucerne - 6 min walk - 0.6 km
  • Lion Monument - 14 min walk - 1.2 km
  • Swiss Transportation Museum - 17 min walk - 1.5 km
  • Chapel Bridge - 17 min walk - 1.5 km

Getting around

  • Lucerne (QLJ-Lucerne Train Station) - 19 min walk
  • Zurich Airport (ZRH) - 61 min drive

Restaurants

  • ‪MOzern - ‬5 min walk
  • ‪Alpineum Kaffehaus & Bar - ‬14 min walk
  • ‪Barbatti - ‬13 min walk
  • ‪Max Chocolatier - ‬13 min walk
  • ‪Wilhelm Tell Schiffrestaurant - ‬11 min walk

About this property

Hotel Royal Luzern

There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A terrace, multilingual staff, and a front desk safe are also featured at Hotel Royal Luzern.

Smoking is allowed in designated areas at this 3-star Lucerne hotel.

  • 40 guestrooms or units
  • Conference rooms
  • Deli
  • Breakfast available (surcharge)
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Terrace
  • Lift
  • Smoking in designated areas
  • Bar or lounge
Hotel Royal Luzern offers 40 accommodations with complimentary bottles of water and a hairdryer. Televisions come with digital channels.

Bathrooms include baths or showers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Similar properties

Exterior
Hotel de la Paix
Old Town Lucerne
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
4.3 out of 5, Excellent, 1,005 reviews
The price is NZ$483
includes taxes & fees
27 Sept - 28 Sept
Hotel de la Paix

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limited on-site parking

Food and drink

  • Daily continental breakfast available 7:30 AM to 10:30 AM for a fee: CHF 29 for adults and CHF 14.50 for children
  • A bar/lounge
  • Snack bar/deli

Things to do

  • Bicycle storage

Family friendly

  • Snack bar/deli

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages

Business services

  • Meeting rooms

Outdoors

  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (60 centimetre wide door)
  • Well-lit path to entrance

More

  • Banquet hall
  • Designated smoking areas (fines apply)
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-cm TV with digital channels

Food and drink

  • Free bottled water

More

  • Desk
  • Heating
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in fee: CHF 50
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: CHF 50

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), lockbox

Pets

  • Pets: CHF 30 per pet, per night
  • Only dogs are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 2.50 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately CHF 29 for adults and from CHF 14.50 for children
  • Pet fee: CHF 30 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: CHF 50 (subject to availability)
  • Late check-out fee: CHF 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, Diners Club, Union Pay, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting in all accommodation.

Property class

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Hotel Royal Luzern Hotel
Hotel Royal Luzern Lucerne
Hotel Royal Luzern Hotel Lucerne

Frequently asked questions

What is the cancellation policy at Hotel Royal Luzern?

Hotel Royal Luzern offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Royal Luzern?

As of 1 Sept 2026, prices found for a 1-night stay for 2 adults at Hotel Royal Luzern on 21 Sept 2026 start from NZ$552, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Royal Luzern?

Onsite parking is limited.

Are there any beaches close to Hotel Royal Luzern?

The closest beach to Hotel Royal Luzern is Seebad Eich (15.8 km).

Does Hotel Royal Luzern serve breakfast?

Yeah, continental brekkie is on offer daily from 7:30 AM to 10:30 AM.

Is there a free airport shuttle available at Hotel Royal Luzern?

No, Hotel Royal Luzern does not offer an airport shuttle service.

What time are check-in & check-out at Hotel Royal Luzern?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Hotel Royal Luzern?

Dogs are welcome at Hotel Royal Luzern, with food and water bowls on offer.

Hotel Royal Luzern Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 172 out of 293 reviews
Rating 8 - Good. 71 out of 293 reviews
Rating 6 - Okay. 27 out of 293 reviews
Rating 4 - Poor. 12 out of 293 reviews
Rating 2 - Terrible. 11 out of 293 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the view!
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property with attentive staff. Very close to the Glion train station and funicular, but it is a short and mildly challenging up-hill walk from the station to the property.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Brooke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay. Great views, central location. Clean, great beds!
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay and the Hotel Royal very quiet and comfortable and was a great location … the staff were extremely helpful and breakfast was great! I would stay again for sure !!
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Yujin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice people, Great View
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel looking over the lake. The room was comfortable and clean, and the staff were very friendly. Public transportation was close by.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Katrin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast, lots of great choices in egg dish preparation, fresh fruits, pastries, excellent meats cereals etc. all staff were extremely friendly
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Malekkal

Liked: Cleanliness, amenities, property conditions & facilities
A very nice hotel and great location
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Josette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were helpful and thoughtful
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Shannon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, 20 min walk to train station. Breakfast buffet available for purchase. Beautiful view of the mountain from room
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Kathie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved staying here! We were in Luzern for 2 nights. We were greeted with a hearty welcome by our host, Bangin Salih, with a warm smile, a welcome map and public transport tickets (which included a 20% discount on many tours) We chose to purchase the breakfast buffet and it was DELICIOUS and the cost was a huge savings too! If we return to Luzern we would definitely choose to stay here again. Thank you Bangin, Thank you Royal Luzern Hotel!
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

BriannaMarie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Leah

Liked: Cleanliness, staff & service, amenities
Spectacular view of Lake Lucerne from the room and great breakfast. Bangin made us feel very welcome and we had a wonderful stay.
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we enjoyed our stay at the hotel in Luzern, Arad (Front desk) helped us check in in, he gave us recommendations for things to do and places to eat around. Our room was clean, spacious with two balcony’s and amazing windows, bathroom was tidy and bed so comfortable . Breakfast buffet was complete. I will definitely recommend this hotel.
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Zachary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2026. Location was ok - we took bus from train station to Casino-Palace stop and then walked the remainder. Hotel is located up hill and could be difficult to access by foot with heavy luggage. Room was a good size and had beautiful panoramic views of the lake and city. No air conditioning, but with windows open and using provided fan, we were comfortable. Would have preferred to receive Lucerne visitor pass prior to check in so we could have used it for the bus ride from train station to hotel.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Anne Lewis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved everything about the property. The location was perfect for us, the staff was so friendly. Be prepared to take your bags down stairs. I didn't see a ramp to do so. Our favorite thing was the jazz in the lobby. Made the start and end to the days even more beautiful.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Madeleine

Liked: Cleanliness, staff & service, property conditions & facilities
Very pretty hotel with nice view of the lake. Staff was very helpful and friendly.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Irving

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff was super friendly. Room spacious and with good amenities. Close to all main attractions by foot. Classic style and with good personality. They give a pass for public transportation which was a plus and saved us money. Breakfast not included, but there are so many great options in the city for a quick bite. We check out and went to the city for the day and they kept our luggage for free. Nice and quiet location. I recommend Hotel Royal Luzern to everyone. Just to mention that is uphill and if you come for the central station with luggage, you must be in great shape like me hahaha!!!!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Historic feel and look, clean, very friendly staff.
Stayed 4 nights in Sep 2025
Verified review

10/10 Excellent

Sanjiv

Superb hotel! Loved the stay and views.
Stayed 3 nights in May 2025
Verified review

10/10 Excellent

Brianna

Liked: Cleanliness, amenities, property conditions & facilities
Our family loved Hotel Royal Luzern. The staff was the best part for our group, and we would recommend them for any future opportunities/promotions. The rooms are a bit older, but we didn't mind. The location was great and we would certainly stay here again.
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Diane

Liked: Cleanliness, amenities, property conditions & facilities
Great view of the lake. Clean room. Very helpful staff. Loved the breakfast.
View from the breakfast room.
Stayed 2 nights in Dec 2025
Verified review

6/10 Okay

Debra

Liked: Cleanliness, property conditions & facilities
Staff member was very welcoming and helpful with suggestions on what to consider seeing during the day. Room was smaller than expected but we were only there to sleep so didn’t bother us much. View from the bedroom window was outstanding!! Hotel was very quiet and lacking any atmosphere, no food available!!
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Tanyaliz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay.
Stayed 1 night in Oct 2024