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Renaissance Lucerne Hotel

5.0 star property
Luxury hotel with 24-hour fitness centre and 24-hour front desk

Photo gallery for Renaissance Lucerne Hotel

View from property
Studio Suite, 1 King Bed
Lunch and dinner served, Mexican cuisine
Reception
Lounge

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast available
  • Gym
  • Housekeeping
  • Laundry
  • Room service
The current price is NZ$487
includes taxes & fees
17 Dec - 18 Dec

Explore the area

View map
Pilatusstrasse 15, Lucerne, LU, 6002
  • Place, Chapel Bridge
    ‪3 min walk‬
  • Place, Lucerne Town Hall
    ‪5 min walk‬
  • Place, KKL Lucerne
    ‪5 min walk‬
  • Airport, Zürich (ZRH)
    ‪53 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

8.0 out of 10
Very good
(3 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Mini-fridge
Flat-screen TV
Pillow-top bed
Down duvet
Blackout curtains
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(11 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Mini-fridge
Flat-screen TV
Pillow-top bed
Down duvet
Blackout curtains
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Heating
Mini-fridge
Flat-screen TV
Pillow-top bed
Down duvet
Blackout curtains
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Heating
Mini-fridge
Flat-screen TV
Pillow-top bed
Down duvet
Blackout curtains
  • 31 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed

Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Heating
Mini-fridge
Flat-screen TV
Pillow-top bed
Down duvet
Blackout curtains
  • 18 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for Studio Suite, 2 Single Beds

32-inch flat-screen TV with satellite channels, TV

Studio Suite, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Heating
Mini-fridge
Flat-screen TV
Pillow-top bed
Blackout curtains
Down duvet
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 2 Single Beds

Down duvets, pillow-top beds, in-room safe, desk

Standard Room, 2 Single Beds

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Mini-fridge
Flat-screen TV
Pillow-top bed
Down duvet
Blackout curtains
  • 19 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 2 Single Beds

Down duvets, pillow-top beds, in-room safe, desk

Superior Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Heating
Mini-fridge
Flat-screen TV
Pillow-top bed
Down duvet
Blackout curtains
  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Mini-fridge
Flat-screen TV
Pillow-top bed
Down duvet
Blackout curtains
  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite, 2 Single Beds

Junior Suite, 2 Single Beds

Junior Suite, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Heating
Mini-fridge
Flat-screen TV
Pillow-top bed
Down duvet
Blackout curtains
  • 31 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Studio Suite, 1 King Bed

Studio Suite, 1 King Bed

Studio Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Heating
Mini-fridge
Flat-screen TV
Pillow-top bed
Blackout curtains
Down duvet
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

About the area

Lucerne

A luxury stay in the heart of Lucerne awaits you at Renaissance Lucerne Hotel. You'll be within steps of Chapel Bridge and within a short 5-minute stroll of KKL Lucerne. Highlights at this hotel include a restaurant, a 24-hour gym and a bar/lounge. .The restaurant, Pacifico - South American, serves Mexican cuisine and is open for lunch and dinner. Boca Grande Bar & Lounge is the hotel's own bar. Other amenities include free Wi-Fi in public areas, a gym and coffee/tea in a common area. Full breakfast is available on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM. There's also limited parking, along with the convenience of car rentals on site. .Sights within a 20-minute walk of this 5-property class Lucerne hotel include Lucerne Town Hall and Lion Monument.

What's nearby

  • Chapel Bridge - 3 min walk - 0.3 km
  • Lucerne Town Hall - 5 min walk - 0.4 km
  • KKL Lucerne - 5 min walk - 0.4 km
  • Lion Monument - 14 min walk - 1.2 km
  • Chateau Guetsch - 15 min walk - 1.2 km

Getting around

  • Lucerne (QLJ-Lucerne Train Station) - 4 min walk
  • Zurich Airport (ZRH) - 56 min drive

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪Penthouse - ‬2 min walk
  • ‪Thai Garden - ‬3 min walk
  • ‪Mövenpick - ‬1 min walk
  • ‪just a little brewpub - ‬2 min walk

About this property

Renaissance Lucerne Hotel

Luxury hotel with 24-hour fitness centre and 24-hour front desk
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A 24-hour fitness centre, a terrace, and a vending machine are also featured at the luxury Renaissance Lucerne Hotel.

This 5-star Lucerne hotel is smoke free.

  • 1 building
  • 87 guestrooms or units
  • 6 levels
  • Built in 1907
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Terrace
  • Computer for guest use
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Renaissance Lucerne Hotel offers 87 air-conditioned accommodations with a safe and coffee/tea makers. Pillowtop beds feature down duvets. 32-inch flat-screen televisions come with satellite channels. Bathrooms include a shower, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and change of bedsheets can be requested.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (CHF 20 per night)
  • Street parking available
  • Limited on-site parking

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; CHF 35 for adults and CHF 20 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Boca Grande Bar & Lounge
  • Pacifico - South American

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lift
  • Transfer shower
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • Built in 1907
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Mini-fridge
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for CHF 100.0 per night.
  • Cots (infant beds) are available for CHF 60.0 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 2.80 per person, per night. This tax does not apply to children under 12 years of age.
  • Tourism fee: CHF 1.65 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately CHF 35 for adults and from CHF 20 for children
  • Nearby parking fee: CHF 20 per night (52 ft away)
  • Crib (infant bed) fee: CHF 60.0 per night
  • Rollaway bed fee: CHF 100.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, Union Pay and Eurocard. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 5 stars.

Property is also known as

Hotel Renaissance Lucerne
Lucerne Renaissance
Lucerne Renaissance Hotel
Renaissance Hotel Lucerne
Renaissance Lucerne
Renaissance Lucerne Hotel
Renaissance Lucerne
Renaissance Lucerne Hotel Hotel
Renaissance Lucerne Hotel Lucerne
Renaissance Lucerne Hotel Hotel Lucerne

Frequently asked questions

What is the cancellation policy at Renaissance Lucerne Hotel?

Renaissance Lucerne Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Renaissance Lucerne Hotel?

As of 16 Dec 2025, prices found for a 1-night stay for 2 adults at Renaissance Lucerne Hotel on 17 Dec 2025 start from NZ$467.42, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Renaissance Lucerne Hotel?

Onsite parking is limited.

Are there any beaches close to Renaissance Lucerne Hotel?

The closest beach to Renaissance Lucerne Hotel is Seebad Eich (15.5 km).

What makes Renaissance Lucerne Hotel a romantic place to stay?

A lounge bar, plus pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Renaissance Lucerne Hotel.

Does Renaissance Lucerne Hotel serve breakfast?

Yeah, full breakfast is served on weekdays from 6:30 AM to 10:30 AM and weekends from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at Renaissance Lucerne Hotel?

No, Renaissance Lucerne Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Renaissance Lucerne Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves Mexican cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Renaissance Lucerne Hotel?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Renaissance Lucerne Hotel?

No, pets are not allowed.

Reviews

Renaissance Lucerne Hotel Reviews

8.8

Excellent

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 274 out of 507 reviews
Rating 8 - Good. 163 out of 507 reviews
Rating 6 - Okay. 44 out of 507 reviews
Rating 4 - Poor. 16 out of 507 reviews
Rating 2 - Terrible. 10 out of 507 reviews

Reviews

10/10 Excellent

Steven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff
Stayed 2 nights in Aug 2025

10/10 Excellent

VICTOR, KISSIMMEE

Stayed 3 nights in Jul 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Sofia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Gurpreet

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Convenient location Close to lake Lucerne and train station You can hear the music from the restaurant until approx 1am on a Fri/ sat night when in your room Excellent staff
Stayed 3 nights in Jun 2025

10/10 Excellent

Joshua

Stayed 3 nights in Apr 2025

6/10 Okay

Dora

Travelled with group
Liked: Cleanliness, staff & service, amenities
Great location and easy check-in process. The room was very warm and stuffy, even though the temperatures outside was cooler in the 50’s F. This made the sleeping condotions very uncomfortable.
Stayed 2 nights in Mar 2025

4/10 Poor

VIKASH

Travelled with family
Liked: Room comfort
Disliked: Cleanliness, staff & service

King bed booked but queen bed joint was given

Stayed 2 nights in Mar 2025

10/10 Excellent

Deborah, Jersey City

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My go to hotel in Lucerne. It's extremely close to the train station, the Chapel Bridge, and old town. The staff is friendly and the hotel is always well maintained. I wish breakfast was included or a more affordable price point if it's not, but otherwise it's a great spot.
Stayed 2 nights in Mar 2025

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, close to everything.
Stayed 2 nights in Jan 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 1 night in Jan 2025

10/10 Excellent

Mil

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful, highly recommend
Stayed 2 nights in Dec 2024

10/10 Excellent

Afsaneh

We really enjoyed it.
Stayed 2 nights in Dec 2024

4/10 Poor

Tricia

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Luis

Stayed 2 nights in Oct 2024

8/10 Good

Monica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comments

Decor and furniture in less than typical price range of this room, but the room was clean. Heater did not work and needed portable heater. Breakfast at the restaurant was excellent as well as proximity to the train station
Stayed 4 nights in Sep 2024

8/10 Good

Minaj

Liked: Cleanliness, amenities
The hotel was in a good location. It was overpriced for what the hotel offered.
Stayed 2 nights in Jul 2024

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 3 nights in Jul 2024

10/10 Excellent

Darcey M

Stayed 1 night in Jul 2024

10/10 Excellent

Haim, Hollywood

Liked: Cleanliness
Stayed 1 night in Jun 2024

2/10 Terrible

E

Stayed 1 night in Jun 2024

2/10 Terrible

Revina, Toronto

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible service. We booked the reinsurance and we were moved to a different hotel.
Stayed 1 night in Jun 2024

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente location

Nice hotel, but very small rooms. Clean, good food
Stayed 2 nights in May 2024

2/10 Terrible

George

Business traveller, Travelled with group
Disliked: Amenities
I recently stayed at this so-called “5-star” hotel, and it was nothing short of a nightmare. The online description is utterly misleading. Here’s why: First, there are no restaurant services or any form of food available. For a hotel that claims to be 5-star, this is unacceptable. The hours of operation for anything remotely service-related are bizarre and highly inconvenient. You can’t even get basic amenities like water; there’s no way to ask for it, and the room has a small, empty fridge with no bottled water provided. The room itself was ugly and uncomfortable. There was no air conditioning control, and I suspect there wasn’t even AC, just a barely functional fan. This made for a very uncomfortable stay, especially during the warmer parts of the day. Moreover, the staff was unprofessional and unhelpful. They certainly did not provide the level of service one would expect from a 5-star establishment. Their attitude and service were more fitting for a 1-star motel. Overall, this hotel is a huge disappointment. It’s not even worthy of a single star. I would not recommend it to anyone. Save your money and stay somewhere that actually meets its advertised standards.
Stayed 1 night in May 2024