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4.3 out of 5

"Very clean hotel in a convenient location, breakfast was okay, staff were nice. The only downside - after paying for a Premium Room, we were given a C ... " More

By a verified traveller on Wed 19 Jul 2023

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Hotel Description

Waldstaetterhof Swiss Quality Hotel puts you in the heart of Lucerne, within steps of The Swiss Path and Mt. Rigi. Highlights at this hotel include a restaurant and in-room free WiFi.

This pet-friendly hotel offers free WiFi in public areas, a 24-hour front desk, and dry cleaning/laundry services. Additionally, you'll find laundry facilities, tour/ticket assistance, and luggage storage. Buffet breakfast is available on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM. There's also the convenience of self parking.

Attractions within a 10-minute drive of this 3.5-star Lucerne hotel include Chapel Bridge and Swiss Transportation Museum.

Comfort Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
NZ$390* Per night/room 31 Mar. - 1 Apr.

Quiet Comfort Double Room Courtyard Side

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Triple Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Suite

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Junior Suite

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Premium Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Waldstaetterhof Swiss Quality Hotel ratings based on 4 Verified Reviews

Review Summary
4.2 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Waldstaetterhof Swiss Quality Hotel

Everyone (1) Couples (2) Family (1)
3 out of 5
Very clean hotel in a convenient location, breakfast was okay, staff were nice. The only downside - after paying for a Premium Room, we were given a Comfort Room. The size, decor and bed were all signs that we had been given the wrong room. Desk staff at first insisted that I had booked the comfort room. After showing that I had in fact booked a Premium Room they offered a “free upgrade” for three nights out of the four we stayed - the best they could do. If you plan on booking here, make sure you are given what you’ve paid for.

Posted by on 19 Jul. 2023

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5 out of 5
fantastic location near train station. walking distance to many attractions

Posted by , from perth, wa on 27 Aug. 2019

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Comment from Hotel Management

27 Sep. 2019 by Hotel Waldstätterhof team

Dear Guest, Thank you very much for this great comment. We are looking forward to welcoming you soon again in our hotel and in the meantime, we wish you a good time! Best regards,

5 out of 5
The hotel is centrally located near the train station, attractions, shopping and restaurants. The room was spacious and clean. Staff were very friendly and helpful. Parking was available onsite for a fee.

Posted by , from Brisbane, Australia on 29 Apr. 2018

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Comment from Hotel Management

2 May 2018 by Isabella Tognina Perrey, Ass. Manager

Dear Guest Thank you very much for your nice feedback. Hopefully we will see you again soon in our hotel!

4 out of 5

Close to central train

Pros: Close to everything
Cons: All good
Location: Close to everything, boat cruises, Rigi and Pilatus
Staff helpful, nice breakfast. Close to central train station and easy walking distance to everywhere

Posted by , from Brisbane, Australia on 11 Apr. 2016

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About the Waldstaetterhof Swiss Quality Hotel

Location Zentralstrasse 4, Lucerne, LU 6004

Property Features

There's a restaurant on site. Public spaces have free WiFi. Waldstaetterhof Swiss Quality Hotel also features tour/ticket assistance, laundry facilities, and dry cleaning/laundry services. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 3.5-star Lucerne hotel is smoke free.

  • 99 guestrooms or units
  • Meeting rooms
  • Built in 1890
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Elevator
  • No smoking on site
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Lucerne (QLJ-Lucerne Train Station) (0.2 km / 0.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Waldstaetterhof Swiss Quality Hotel offers 99 accommodations with safes and coffee/tea makers. Flat-screen televisions are featured in guestrooms. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Flat-screen television
  • Coffee maker
  • Housekeeping (daily)
  • Safe
  • Toiletries (free)
  • Telephone
  • Desk
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 10:30 AM.

Waldstätterhof Luzern - Onsite restaurant.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: CHF 15.00 per pet, per night

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, JCB International, Union Pay, Eurocard, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector and a fire extinguisher in each accommodation.

  • No cots (infant beds) available
  • Debit cards
  • UnionPay
  • Staffed front desk
  • Carbon monoxide detector
  • Property is cleaned with disinfectant
  • Property follows regional sanitisation guidelines Clean & Safe (Switzerland)
  • Property confirms they are implementing enhanced cleaning measures
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property does not follow sanitisation practices of any association
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 2.00 per person, per night. This tax does not apply to children under 12 years of age.
  • Tourism fee: CHF 2.50 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CHF 25 for adults and CHF 25 for children
  • Self parking fee: CHF 35 per day
  • Nearby parking fee: CHF 40 per night (984 ft away)
  • Pet fee: CHF 15.00 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Waldstaetterhof
  • Waldstaetterhof
  • Waldstaetterhof Hotel
  • Waldstaetterhof Swiss Quality
  • Waldstaetterhof Swiss Quality Hotel
  • Waldstaetterhof Swiss Quality Hotel Lucerne
  • Waldstaetterhof Swiss Quality Lucerne
  • Waldstaetterhof Swiss Quality
  • Waldstaetterhof Swiss Quality Hotel Hotel
  • Waldstaetterhof Swiss Quality Hotel Lucerne
  • Waldstaetterhof Swiss Quality Hotel Hotel Lucerne

National Rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 star Superior and is displayed on this page as 3.5 stars.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.