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Barceló Emperatriz

5.0 star property
Luxury hotel with fitness centre and 24-hour front desk

Photo gallery for Barceló Emperatriz

Lobby
Bar (on property)
1 bedroom, premium bedding, down duvets, memory-foam beds
Lobby sitting area
Terrace/patio

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking available
  • Gym
  • Room service
The current price is NZ$401
includes taxes & fees
24 July - 25 July

Explore the area

Map
Calle de Lopez de Hoyos, 4, Madrid, Madrid, 28006
  • Prado Museum
    ‪4 min drive‬
  • Royal Palace of Madrid
    ‪5 min drive‬
  • El Retiro Park
    ‪6 min drive‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪12 min drive‬

Room options

View all photos for Tranquility Deluxe Room

1 bedroom, premium bedding, down duvets, memory-foam beds

Tranquility Deluxe Room

9.2 out of 10
Wonderful
(15 reviews)

Highlights

Air conditioning
Heating
Hypo-allergenic bedding
Pillow menu
Premium bedding
Down duvet
Separate bedroom
Memory foam bed
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

1 bedroom, premium bedding, down duvets, memory-foam beds

Premium Room

9.0 out of 10
Wonderful
(6 reviews)

Highlights

Air conditioning
Heating
Hypo-allergenic bedding
Pillow menu
Premium bedding
Down duvet
Separate bedroom
Memory foam bed
  • 28 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Emperatriz Premium Room

1 bedroom, premium bedding, down duvets, memory-foam beds

Emperatriz Premium Room

Highlights

Air conditioning
Heating
Hypo-allergenic bedding
Pillow menu
Premium bedding
Down duvet
Separate bedroom
Memory foam bed
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, Balcony

Premium Room, Balcony

Premium Room, Balcony

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Balcony
Air conditioning
Heating
Hypo-allergenic bedding
Pillow menu
Premium bedding
Down duvet
Separate bedroom
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Deluxe Family Room

1 bedroom, premium bedding, down duvets, memory-foam beds

Grand Deluxe Family Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Hypo-allergenic bedding
Pillow menu
Premium bedding
Down duvet
Separate bedroom
Memory foam bed
  • 73 sq m
  • City view
  • Sleeps 6
  • 1 King Bed

View all photos for Family Deluxe Room

1 bedroom, premium bedding, down duvets, memory-foam beds

Family Deluxe Room

Highlights

Air conditioning
Heating
Hypo-allergenic bedding
Pillow menu
Premium bedding
Down duvet
Separate bedroom
Memory foam bed
  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Family Room

1 bedroom, premium bedding, down duvets, memory-foam beds

Premium Family Room

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Heating
Hypo-allergenic bedding
Pillow menu
Premium bedding
Down duvet
Separate bedroom
Memory foam bed
  • 65 sq m
  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for Deluxe Room

1 bedroom, premium bedding, down duvets, memory-foam beds

Deluxe Room

9.4 out of 10
Exceptional
(35 reviews)

Highlights

Air conditioning
Heating
Hypo-allergenic bedding
Pillow menu
Premium bedding
Down duvet
Separate bedroom
Memory foam bed
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Emperador Premium Room

Emperador Premium Room

Emperador Premium Room

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Heating
Hypo-allergenic bedding
Pillow menu
Premium bedding
Down duvet
Separate bedroom
Memory foam bed
  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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About the area

Madrid

A luxury stay in the heart of Madrid awaits you at Barceló Emperatriz. You'll be 2.7 km (1.7 mi) from Prado Museum and 3.6 km (2.2 mi) from El Retiro Park. Highlights at this hotel include a restaurant and in-room free WiFi. .The restaurant, Restaurante Mutis, is open for breakfast, lunch and dinner. At the hotel's own lounge bar, you can stop for a drink. Business travelers can take advantage of 3 meeting rooms and a business centre. Other amenities include free Wi-Fi in public areas, a gym and a snack bar/deli. Buffet breakfast is available on weekdays between 7:00 AM and 11:00 AM and on weekends between 8:00 AM and 11:00 AM. There's also valet parking, along with the convenience of an area shuttle. .With a stay at this Salamanca hotel, you'll be 3.6 km (2.3 mi) from Royal Palace of Madrid.

What's nearby

  • Bernabéu Stadium - 3 min drive - 1.8 km
  • Gran Via - 4 min drive - 2.5 km
  • Prado Museum - 4 min drive - 3.3 km
  • Royal Palace of Madrid - 5 min drive - 3.6 km
  • El Retiro Park - 6 min drive - 4.4 km

Getting around

  • Gregorio Maranon Station - 5 min walk
  • Nuevos Ministerios Station - 16 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 14 min drive

Restaurants

  • ‪Club Lounge InterContinental - ‬4 min walk
  • ‪Casa Longinos - ‬4 min walk
  • ‪El Jardín del InterContinental - ‬6 min walk
  • ‪BiBo Madrid - ‬2 min walk
  • ‪Tierra Burrito Bar - ‬3 min walk

About this property

Barceló Emperatriz

Luxury hotel with fitness centre and 24-hour front desk
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A business centre and 3 meeting rooms are available.

WiFi and wired Internet are free in public spaces. A fitness centre, a terrace, and tour/ticket assistance are also featured at the luxury Barceló Emperatriz. Parking is available for a fee.

This Madrid hotel is smoke free.

  • 1 building
  • 146 guestrooms or units
  • 9 levels
  • Built in 1952
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Barceló Emperatriz offers 146 air-conditioned accommodations with minibars and a safe. Memory foam beds feature down duvets and premium bedding. A pillow menu is available. Guests can surf the web using complimentary wireless Internet access.

Bathrooms include baths or showers, slippers, designer toiletries and bidets. Business-friendly amenities include desks and telephones. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Languages

English, French, Italian, Spanish

Similar properties

View from property

Barceló Torre de Madrid

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
4.7 out of 5, Exceptional, 1,873 reviews
The price is NZ$304
includes taxes & fees
29 June - 30 June
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Area shuttle
  • Valet parking on site (EUR 35 per day)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 25 for adults and EUR 13.80 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Restaurante Mutis

Things to do

  • Gym

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • Business centre

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (80 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk (72 centimetre high)

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Built in 1952
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Bidet
  • Designer toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heated floor
  • Heating
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 150.0 per day.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 25 for adults and from EUR 13.8 for children
  • Valet parking fee: EUR 35 per day
  • Rollaway bed fee: EUR 150.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses a grey water recycling system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards and cash. This property uses a grey water recycling system.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hesperia Emperatriz
Hesperia Emperatriz Hotel
Hesperia Emperatriz Hotel Madrid
Hesperia Emperatriz Madrid
Hesperia Emperatriz Hotel Community Of Madrid
Barceló Emperatriz Hotel Madrid
Barceló Emperatriz Hotel
Barceló Emperatriz Madrid
Barceló Emperatriz
Barceló Emperatriz Hotel
Barceló Emperatriz Madrid
Barceló Emperatriz Hotel Madrid

Frequently asked questions

What is the cancellation policy at Barceló Emperatriz?

Barceló Emperatriz offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Barceló Emperatriz?

As of 23 Jun 2025, prices found for a 1-night stay for 2 adults at Barceló Emperatriz on 24 Jul 2025 start from NZ$401.38, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Barceló Emperatriz?

Yep, Barceló Emperatriz has valet parking for EUR 35 per day.

What makes Barceló Emperatriz a romantic place to stay?

A lounge bar and 24-hour room service, as well as memory foam beds in the guestrooms, all help set the scene for a romantic weekend at Barceló Emperatriz.

Does Barceló Emperatriz serve breakfast?

You bet, buffet brekkie is offered weekdays from 7:00 AM to 11:00 AM and on weekends between 8:00 AM and 11:00 AM.

Is there a free airport shuttle available at Barceló Emperatriz?

No, Barceló Emperatriz does not offer an airport shuttle service.

Is there a bar or restaurant at Barceló Emperatriz?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Barceló Emperatriz?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Barceló Emperatriz?

No, only service animals are allowed.

Barceló Emperatriz Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 815 out of 1003 reviews
Rating 8 - Good. 133 out of 1003 reviews
Rating 6 - Okay. 23 out of 1003 reviews
Rating 4 - Poor. 16 out of 1003 reviews
Rating 2 - Terrible. 16 out of 1003 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

4/10 Poor

DO HYUNG

Liked: Cleanliness
Disliked: Staff & service, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Herbert

Stayed 1 night in Mar 2025

10/10 Excellent

Claus

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Excellent customer service and great rooms
Stayed 1 night in Mar 2025

10/10 Excellent

Richard Spencer

Stayed 1 night in Mar 2025

10/10 Excellent

MICHELLE, CD OBREGON

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente propiedad! Nos volveríamos a quedar ahi sin duda! El desayuno es excelente, con muchas opciones y delicioso. Las habitaciones son cómodas y el staff era atento. Tuvieron detalles con nosotros por nuestro aniversario y nos facilitaron todo lo que estuvo en sus manos. Gracias por todo!
Stayed 4 nights in Mar 2025

10/10 Excellent

WILLIAM

Stayed 4 nights in Mar 2025

10/10 Excellent

Brian, Bellevue

Stayed 6 nights in Mar 2025

10/10 Excellent

Natalia

Liked: Cleanliness, staff & service, property conditions & facilities
As always excellent!! We love the location.
Stayed 6 nights in Feb 2025

8/10 Good

Isabel Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

8/10 Good

yasmine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was good except breakfasts
Stayed 5 nights in Mar 2025

8/10 Good

Ethan

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Mar 2025

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Patrick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel. The shower was incredible. Breakfast was amazing.
Stayed 3 nights in Mar 2025

2/10 Terrible

Stephen

Disliked: Staff & service
I cancelled my non-refundable reservation for 2 nights as I was unable to travel due to illness. I contacted the hotel 2X to request pls. charge me for the for the 1st night only and refund the 2nd night. Request was denied. A bit of flexibility and understanding would of been much appreciated, and ensured a loyal customer.
Stayed 2 nights in Mar 2025

10/10 Excellent

Sayde

Stayed 1 night in Feb 2025

10/10 Excellent

Francois

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Francois

Loved this hotel I can’t wait to go back. And the services and the bar well worth it and professional
Stayed 10 nights in Mar 2025

10/10 Excellent

Sabrina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We didn’t stay long but either way it was such a great experience. Staff was kind and accommodating, and everything in the room was so clean.
Stayed 2 nights in Mar 2025

8/10 Good

Jorge

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Upon checking in 2e were told we needed to upgrade due to our 5 year old needing an extra bed in the room, however upon receiving the paperwork we noticed only two adults remained but the room was ``upgraded`` and we were charged for it despite asking about the free upgrade from our VIP benefits with expedia- everything else was ok- only problem was the room upgrade. I would like to reveibe either a complety refund for that extra charge of approximately $50 or some type of benefit because of this inconvenience. Another thing to note is thay we actyally booked at a second Barcelo location in Barcelona today, specifically Occidental Diagonal 414 and we were not charge for our son but were upgraded to a luxury room with coty views without even asking for the upgrade. Which we highly appreciated. What can be done?
Stayed 2 nights in Mar 2025

10/10 Excellent

Jen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fast and easy check-in, comfortable room and bed, quiet at night which was much appreciated
Stayed 2 nights in Feb 2025

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

4/10 Poor

José

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I stayed one night at this hotel. Pros: -The hotel is in a great location -Everyone we interacted with on the hotel side was outstanding, from reception to housekeeping to maintenance to the bellhops. -Hotel was noticeably clean, although I did find some hairs in the shower (it happens). Cons: -There were motion sensors in our room: if we didn’t move every 5-10 mins, the lights would turn off and we’d have to get up and flip the light switch. -Shower drain didn’t work and flooded our entire bathroom, but they sent someone to correct the issue quickly. -Shower didn’t have hot water at night (guessing it was peak time) -We were given a welcome gift of a drink and tapas in the hotel bar. We sat down in the bar while the bartender actively ignored us and interacted with everyone else in the bar. (I have lived in Spain and my family is Spanish-this wasn’t your typical aloof Spanish service.) He wouldn’t come anywhere near our table, and there were only two other occupied tables at the time. After trying (and failing) to get his attention for over 20 minutes, we cut our losses and left. It was disappointing. Overall, this hotel was ok, but it is definitely NOT five star quality as reported. After my experience, I’d say it’s closer to 3.5 or 4 stars. Loved the area and the staff (minus the bartender), but I would probably explore a different property the next time I’m in Madrid.
Stayed 1 night in Mar 2025

8/10 Good

misael chavez

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Excellent services, facility needs improvement
Stayed 2 nights in Mar 2025

10/10 Excellent

Sanjeev

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small boutique hotel with great breakfast and wonderful staff.
Stayed 3 nights in Mar 2025

6/10 Okay

Gabriel

Stayed 3 nights in Feb 2025

10/10 Excellent

Paul

My new favourite hotel in Madrid…. And there are a lot to choose from. The location is just perfect , taxis everywhere, subway near by and a safe interesting walk to most central points of interest. The rooms were comfy and clean, the bathrooms were well thought out and really decent water pressure in bathes and shower . The breakfast is one of the best i have had the pleasure to enjoy and all the staff from the front office people to the room cleaners are delightful, i will definitely stay there again
Stayed 3 nights in Feb 2025