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Barceló Emperatriz

5.0 star property
Luxury hotel with fitness centre and 24-hour front desk

Photo gallery for Barceló Emperatriz

Lobby
Property preview
Front of property
Lobby sitting area
Lobby

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking available
  • Room service
  • Gym
The current price is NZ$551
includes taxes & fees
12 Oct - 13 Oct

Explore the area

View map
Calle de Lopez de Hoyos, 4, Madrid, Madrid, 28006
  • Place, Prado Museum
    ‪4 min drive‬
  • Place, Royal Palace of Madrid
    ‪5 min drive‬
  • Place, El Retiro Park
    ‪6 min drive‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪12 min drive‬

Room options

View all photos for Tranquility Deluxe Room

1 bedroom, premium bedding, down duvets, memory-foam beds

Tranquility Deluxe Room

9.4 out of 10
Exceptional
(19 reviews)

Highlights

Air conditioning
Heating
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Memory foam bed
Premium bedding
Down duvet
  • 25 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Premium Room

Premium Room

Premium Room

9.0 out of 10
Wonderful
(6 reviews)

Highlights

Air conditioning
Heating
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Memory foam bed
Premium bedding
Down duvet
  • 28 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed

View all photos for Emperatriz Premium Room

Emperatriz Premium Room

Emperatriz Premium Room

Highlights

Air conditioning
Heating
Hypo-allergenic bedding
Pillow menu
Memory foam bed
Down duvet
Separate bedroom
Premium bedding
  • 28 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, Balcony

Premium Room, Balcony

Premium Room, Balcony

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Balcony
Air conditioning
Heating
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Memory foam bed
Premium bedding
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Grand Deluxe Family Room

1 bedroom, premium bedding, down duvets, memory-foam beds

Grand Deluxe Family Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Memory foam bed
Premium bedding
Down duvet
  • 73 sq m
  • City view
  • Sleeps 6
  • 2 King Beds and 2 Twin Beds

View all photos for Family Deluxe Room

Family Deluxe Room

Family Deluxe Room

Highlights

Air conditioning
Heating
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Memory foam bed
Premium bedding
Down duvet
  • 46 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Premium Family Room

1 bedroom, premium bedding, down duvets, memory-foam beds

Premium Family Room

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Heating
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Memory foam bed
Premium bedding
Down duvet
  • 65 sq m
  • City view
  • Sleeps 6
  • 2 King Beds OR 1 King Bed and 2 Twin Beds

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

9.4 out of 10
Exceptional
(36 reviews)

Highlights

Air conditioning
Heating
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Memory foam bed
Premium bedding
Down duvet
  • 25 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Emperador Premium Room

Emperador Premium Room

Emperador Premium Room

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Heating
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Memory foam bed
Premium bedding
Down duvet
  • 40 sq m
  • City view
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

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About the area

Madrid

A luxury stay in the heart of Madrid awaits you at Barceló Emperatriz. You'll be 2.7 km (1.7 mi) from Prado Museum and 3.6 km (2.2 mi) from El Retiro Park. Highlights at this hotel include a restaurant and in-room free WiFi. .The restaurant, Restaurante Mutis, is open for breakfast, lunch and dinner. At the hotel's own lounge bar, you can stop for a drink. Business travelers can take advantage of 3 meeting rooms and a business centre. Other amenities include free Wi-Fi in public areas, a gym and a snack bar/deli. Buffet breakfast is available on weekdays between 7:00 AM and 11:00 AM and on weekends between 8:00 AM and 11:00 AM. There's also valet parking, along with the convenience of an area shuttle. .With a stay at this 5-property class Salamanca hotel, you'll be 3.6 km (2.3 mi) from Royal Palace of Madrid.

What's nearby

  • Bernabéu Stadium - 3 min drive - 1.8 km
  • Gran Via - 4 min drive - 2.5 km
  • Prado Museum - 4 min drive - 3.3 km
  • Royal Palace of Madrid - 5 min drive - 3.6 km
  • El Retiro Park - 6 min drive - 4.4 km

Getting around

  • Gregorio Maranon Station - 5 min walk
  • Nuevos Ministerios Station - 16 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 14 min drive

Restaurants

  • ‪Club Lounge InterContinental - ‬4 min walk
  • ‪El Jardín del InterContinental - ‬5 min walk
  • ‪BiBo Madrid - ‬2 min walk
  • ‪Lamucca - ‬2 min walk
  • ‪Fanatico - ‬3 min walk

About this property

Barceló Emperatriz

Luxury hotel with fitness centre and 24-hour front desk
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A business centre and 3 meeting rooms are available.

WiFi and wired Internet are free in public spaces. A fitness centre, a terrace, and tour/ticket assistance are also featured at the luxury Barceló Emperatriz. Parking is available for a fee.

This 5-star Madrid hotel is smoke free.

  • 1 building
  • 146 guestrooms or units
  • 9 levels
  • Built in 1952
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Barceló Emperatriz offers 146 air-conditioned accommodations with minibars and a safe. Memory foam beds feature down duvets and premium bedding. A pillow menu is available. Guests can surf the web using complimentary wireless Internet access.

Bathrooms include baths or showers, slippers, designer toiletries and bidets. Business-friendly amenities include desks and telephones. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

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Barceló Torre de Madrid

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
4.7 out of 5, Exceptional, 2,164 reviews
The price is NZ$494
includes taxes & fees
19 Oct - 20 Oct
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Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 150.0 per day.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 25 for adults and from EUR 13.8 for children
  • Valet parking fee: EUR 35 per day
  • Rollaway bed fee: EUR 150.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses a grey water recycling system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards and cash. This property uses a grey water recycling system.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hesperia Emperatriz
Hesperia Emperatriz Hotel
Hesperia Emperatriz Hotel Madrid
Hesperia Emperatriz Madrid
Hesperia Emperatriz Hotel Community Of Madrid
Barceló Emperatriz Hotel Madrid
Barceló Emperatriz Hotel
Barceló Emperatriz Madrid
Barceló Emperatriz
Barceló Emperatriz Hotel
Barceló Emperatriz Madrid
Barceló Emperatriz Hotel Madrid

Frequently asked questions

What is the cancellation policy at Barceló Emperatriz?

Barceló Emperatriz offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Barceló Emperatriz?

As of 26 Sept 2025, prices found for a 1-night stay for 2 adults at Barceló Emperatriz on 12 Oct 2025 start from NZ$551.32, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Barceló Emperatriz?

Yep, Barceló Emperatriz has valet parking for EUR 35 per day.

What makes Barceló Emperatriz a romantic place to stay?

A lounge bar and 24-hour room service, as well as memory foam beds in the guestrooms, all help set the scene for a romantic weekend at Barceló Emperatriz.

Does Barceló Emperatriz serve breakfast?

You bet, buffet brekkie is offered weekdays from 7:00 AM to 11:00 AM and on weekends between 8:00 AM and 11:00 AM.

Is there a free airport shuttle available at Barceló Emperatriz?

No, Barceló Emperatriz does not offer an airport shuttle service.

Is there a bar or restaurant at Barceló Emperatriz?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Barceló Emperatriz?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Barceló Emperatriz?

No, only service animals are allowed.

Barceló Emperatriz Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 830 out of 1014 reviews
Rating 8 - Good. 130 out of 1014 reviews
Rating 6 - Okay. 24 out of 1014 reviews
Rating 4 - Poor. 14 out of 1014 reviews
Rating 2 - Terrible. 16 out of 1014 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Michael

Business traveller
Liked: Cleanliness, staff & service, room comfort

Great hotel, staff, location and value in Madrid.

The staff at the Barcelo Emperatriz was outstanding. The hotel was spotless, the room very comfortable and very well designed. The hotel is also very conveniently located for attractions, my work and transportation. I would recommend this property and its staff to anyone. My only small issue was a very poor fitness center with equipment that did not work and inadequate free weights.
Stayed 3 nights in Jun 2025

8/10 Good

LAURA

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Angel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is our go to hotel in Madrid! Firendly staff, cleanliness, quiet!
Stayed 1 night in Jun 2025

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing service, exceptional staff, very clean Well located Safe area Quiet
Stayed 3 nights in Jun 2025

10/10 Excellent

Hassan

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top Notch!!

So glad we stayed here. The moment we approached the front door, we knew that we were at a special place. Incredible check-in process with a beautiful room. The woman checking us in went waaaaay beyond her job description. I'm bummed I forgot her name, but she called ahead to a restaurant she recommended and made a reservation. We also were given a complimentary welcome beverage at the lobby bar. After getting cleaned up, we went to the restaurant and the hotel had made sure that we were given a complimentary glass of champagne. The hotel is in a GREAT location as well. Some real upscale stores that are in walking distance. There were always cabs waiting which is a nice touch as well. The value of the cost was beyond fair. Stay at this hotel; you won't be disappointed
Stayed 2 nights in Jun 2025

10/10 Excellent

Ana, Greenwich

Travelled with partner
Liked: Amenities
We enjoyed very much our stay!

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, room comfort
As always, exceptional. Great service, quiet
Stayed 1 night in Jun 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very helpful
Stayed 3 nights in May 2025

8/10 Good

TERESA

Stayed 5 nights in May 2025

10/10 Excellent

Katia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen lugar para quedarse! Excelente staff
Stayed 3 nights in May 2025

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Precio beneficio es un muy buen hotel en Madrid
Stayed 1 night in May 2025

4/10 Poor

patrick

Disliked: Property conditions & facilities
I honestly believe that the 5 star rating is totally exaggerated. The entrance is poorly maintained, the flowers are dry and poorly maintained. The location is very nice, though. The bar area is small and limted choices.Most of the staff was kind and helpful. Ivan at the front desk was rude to my girlfriend who called from NY then he confronted me and was nasty and totally disrespectful. The manager Laura was wonderful and sympathetic ( lost my cell phone .left it inside a cab).so were Nacho, Fernando and Paula, kind and attentive. My room was very small , even though I was initially given a room with no view...in front of a wall. Upon my request, Alex gave me another room on the first Floor. However, the noise emanating from a construction job was a daily nuisance. The phone in the room did bot work, neither did the safe deposit box. The positive highlight was the complimentary breakfast that Laura offered me before my departure. The furniture in the rokm was old and cheap. Nice bathroom. Nice and practical shower features. 5 dtars??? NO WAY
Stayed 10 nights in May 2025

10/10 Excellent

Cindy R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ivan en recepción, lo máximo con sus atenciones. En chico del bar excelente también. Lo unico malo del hotel es que no cuenta con una carta de tomo service, tienes que descargar una app, si no tienes en ese momento la posibilidad, no hay servicio. Hable por teléfono y la chica que me contestó nada amable me dijo que vivíamos en un mundo digital, lo sé, pero en todos los hoteles del mundo hay un menú. Hay tanto documento en la habitación (hojas,menú de almohadas, etc) que no es posible que no haya un menú de Room service. De todo lo demás súper y excelente.
Stayed 4 nights in May 2025

4/10 Poor

JUANJO, CHICAGO

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in May 2025

10/10 Excellent

Gregory

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in May 2025

10/10 Excellent

Chae Hyun

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Jean

Stayed 4 nights in May 2025

2/10 Terrible

monique

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

far from being a 5 stars hotel

I was in this hotel 5 years ago and it was in better condition. Today it is old, the room is tiny, with no circulation or closet for 2 people. Very dark, the lights are not enough to illuminate the room, even if they are always on. Our room was above the hotel entrance, which means we could hear every conversation. The staff didn't even say good morning. It is far from being a 5-star hotel.
Stayed 4 nights in May 2025

10/10 Excellent

Fabricio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel staff were very helpful and responsive. location is perfect for city stroll.
Stayed 3 nights in May 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Many small conveniences were wonderful. And the room was extremely quiet.
Stayed 2 nights in May 2025

10/10 Excellent

luis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed twice during our recent trip to Spain. Everything was perfect. Staff was extraordinary and the rooms were very good. Location excellent for a senior couple. I recommend it completely
Stayed 2 nights in May 2025

10/10 Excellent

luz, Fajardo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s absolutely wonderful room, more than expected
Stayed 1 night in May 2025

8/10 Good

Orkun

Stayed 4 nights in May 2025