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Hostal Royal Cruz

3.0 star property
Central hostal connected to the convention centre in Madrid with a 24-hour front desk

Photo gallery for Hostal Royal Cruz

Exterior
Reception
Front of property
Hallway
Double Room, Balcony

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

View map
Calle de la Cruz, 26 - 3 Derecha, Madrid, Madrid, 28012
  • Puerta del Sol
    ‪2 min walk‬
  • Plaza Mayor
    ‪6 min walk‬
  • Gran Via
    ‪6 min walk‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪15 min drive‬

Room options

View all photos for Premium Twin Room, Ensuite

Premium Twin Room, Ensuite

Premium Twin Room, Ensuite

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Premium bedding
Private bathroom
Hairdryer
Digital channels
  • 11 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Double Room, Private Bathroom

Standard Double Room, Private Bathroom

Standard Double Room, Private Bathroom

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Premium bedding
Private bathroom
Hairdryer
Digital channels
  • 10 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, Balcony

Double Room, Balcony

Double Room, Balcony

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Flat-screen TV
Premium bedding
Private bathroom
Hairdryer
  • 10 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Twin Room, Ensuite

Family Twin Room, Ensuite

Family Twin Room, Ensuite

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Premium bedding
Private bathroom
Hairdryer
Digital channels
  • 12 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Twin Room, Private Bathroom

Standard Twin Room, Private Bathroom

Standard Twin Room, Private Bathroom

9.8 out of 10
Exceptional
(7 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Premium bedding
Private bathroom
Hairdryer
Digital channels
  • 11 sq m
  • Sleeps 2
  • 2 Twin Beds

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About the area

Madrid

Hostal Royal Cruz places you in the centre of Madrid,connected to the convention centre and within a short 5-minute stroll of popular places like Puerta del Sol and Plaza de Santa Ana. Highlights at this hostal include free in-room WiFi. .This smoke-free hostal offers free WiFi in public areas, a 24-hour front desk and tour/ticket assistance. Added amenities include a free manager's reception, a snack bar/deli and coffee/tea in a common area. There's also limited parking, along with the convenience of an airport shuttle. .Attractions within a 10-minute walk of this 3-property class Madrid Centro hostal include Plaza Mayor and Gran Via.

What's nearby

  • Puerta del Sol - 2 min walk - 0.2 km
  • Plaza Mayor - 6 min walk - 0.6 km
  • Gran Via - 6 min walk - 0.6 km
  • Prado Museum - 9 min walk - 0.8 km
  • Royal Palace of Madrid - 11 min walk - 1.0 km

Getting around

  • Sol Station - 4 min walk
  • Madrid Recoletos Station - 18 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 21 min drive

Restaurants

  • ‪Maestro Churrero - ‬1 min walk
  • ‪Casa Toni - ‬1 min walk
  • ‪Ginger - ‬1 min walk
  • ‪Burger King - ‬2 min walk
  • ‪InClan Brutal Bar - ‬1 min walk

About this property

Hostal Royal Cruz

Central hostal connected to the convention centre in Madrid with a 24-hour front desk
There's a snack bar/deli on site. A free manager's reception is offered daily. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. Hostal Royal Cruz also features tour/ticket assistance, coffee/tea in common area, and a front desk safe.

This 3-star Madrid hostal is smoke free.

  • 12 guestrooms or units
  • Manager's reception (free)
  • Deli
  • Coffee in lobby
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Lift
  • No smoking on site
Hostal Royal Cruz offers 12 air-conditioned accommodations with a safe and a hairdryer. Beds feature premium bedding. Flat-screen televisions come with digital channels.

Bathrooms include a shower and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Limited on-site parking
  • Onsite parking options include a garage

Food and drink

  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Visual alarms in hallways
  • Well-lit path to entrance

More

  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

More

  • Air conditioning
  • Heating
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Renovations and closures

This property is closed from 7 August 2025 to 9 September 2025 (dates subject to change).

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 15.0 per night.
  • Cots (infant beds) are available for EUR 10.0 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 30 per person
  • Crib (infant bed) fee: EUR 10.0 per night
  • Rollaway bed fee: EUR 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, debit cards and cash. For guests' safety, the property includes window guards in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.

Property is also known as

Hostal Royal Cruz Madrid
Royal Cruz Madrid
Royal Cruz
Hostel Royal Cruz
Hostal Royal Cruz Hostal
Hostal Royal Cruz Madrid
Hostal Royal Cruz Hostal Madrid

Frequently asked questions

What is the cancellation policy at Hostal Royal Cruz?

Hostal Royal Cruz offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hostal Royal Cruz?

Onsite parking is limited.

Is there a free airport shuttle available at Hostal Royal Cruz?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

What time are check-in & check-out at Hostal Royal Cruz?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Hostal Royal Cruz?

No, pets are not allowed.

Reviews

Hostal Royal Cruz Reviews

9.2

Wonderful

9.8/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 175 out of 272 reviews
Rating 8 - Good. 81 out of 272 reviews
Rating 6 - Okay. 13 out of 272 reviews
Rating 4 - Poor. 2 out of 272 reviews
Rating 2 - Terrible. 1 out of 272 reviews

Reviews

10/10 Excellent

Steve Lee, Marlow

Liked: Cleanliness, amenities, property conditions & facilities
Spotlessly clean room with everything you need. In the heart of the City with underground parking a block away. Very happy with my stay here.
Stayed 1 night in Jun 2025

10/10 Excellent

William

Travelled with partner
Liked: Amenities, property conditions & facilities
Enjoyed our stay Staff was wonderful Great location
Stayed 3 nights in May 2025

10/10 Excellent

Normunds

Stayed 2 nights in May 2025

10/10 Excellent

pei

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Friendly staff, convenient location!
Stayed 3 nights in Mar 2025

10/10 Excellent

Ernesto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and really good condition of the accommodation with heat cleanliness
Stayed 7 nights in Jan 2025

10/10 Excellent

Judyvette

Liked: Cleanliness, staff & service, property conditions & facilities
Super clean
Stayed 3 nights in Dec 2024

10/10 Excellent

Janice

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would stay here again. Very clean and close to everything.
Stayed 4 nights in Nov 2024

10/10 Excellent

Mary

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room was very small. The bed very comfortable. You are on a main street with bars across the street & cars driving by all night. This building is four Hostel's on all the floors. They do have an elevator however when we arrived to check in it was out of order & had to haul the luggage up to the third floor. It was working by the time we returned from our evening out. This was perfect for our last night in Madrid.
Stayed 1 night in Oct 2024

8/10 Good

Jodi

Liked: Staff & service
Room much too small and no storage but friendly and helpful ataff
Stayed 2 nights in Oct 2024

4/10 Poor

guofang

Travelled with family
Liked: Cleanliness, staff & service
Too noisy at night.
Stayed 1 night in Oct 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place to stay for a few nights. Don’t be “scared” by the fact that there are a few hostels in the same building or even on the same floor. This one is quiet, clean, with 24/7 desk service and a great team taking care of all your needs. I’ve been in smaller rooms at 4 star hotels. Nice bathroom too with good water pressure. Also, it’s quite surprising and lovely to have always free water, milk, tea and pastries available in the kitchen. And you can’t beat the location which is basically walking distance or a short subway ride from most iconic places and museums in Madrid.
Stayed 2 nights in Sep 2024

10/10 Excellent

Theresa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for getting around downtown Madrid. Easy access to Sol subway station. Lots of food and drink options. Staff are very kind. Hostel is absolutely spotless! Would highly recommend.
Stayed 2 nights in Jul 2024

10/10 Excellent

Oana

Liked: Cleanliness, staff & service, property conditions & facilities
We really enjoyed the property. The facilities and the staff were amazing, very friendly when we arrived and the property was easy to locate. It was
Stayed 3 nights in Jul 2024

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

Mitchell

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was fantastic, the room was super clean, and the staff were fantastic!! Thank you Maria! You made us feel at home here
Stayed 1 night in May 2024

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Centrally located, clean, efficient rooms in the center of Madrid. Close to transit, or walk to most major sites. The staff are really helpful and kind!
Stayed 2 nights in May 2024

10/10 Excellent

Ido

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Central, basic, very clean

While it was small and basic, the room was very cozy and quiet, and we slept amazingly well. All was new, all was clean. Service in the reception was efficient and nice. Location is as central as it gets. You basically get down and you're just in the center of Madrid. Great experience.
Stayed 1 night in Apr 2024

10/10 Excellent

MARCIA, Plainfield

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This room had a great space with a private bathroom. Friendly staff and free snacks, coffee, water was a plus. It did not disappoint us even though it’s a “Hostal” we felt like it was a small hotel the whole time. A little confusing to find at first, it’s located in the same building as other hostels but we figured it out pretty quickly. Very safe!!! Great food options near us, walkable to almost anywhere. Definitely recommend
Stayed 3 nights in Feb 2024

8/10 Good

Christoph

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Dec 2023

10/10 Excellent

Ileana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mil gracias por hacer que mi estadía en Madrid fuera magnífica! Desde que abrí la puerta al hostal se respira aroma a limpio. Rosa es un encanto y el servicio es muy placentero. El local está bien céntrico y es bien seguro. Lo recomiendo!!
Stayed 4 nights in Nov 2023

6/10 Okay

Sharon Cornu

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 4 nights in Sep 2023

10/10 Excellent

Daniel, ny

Travelled with family
Liked: Amenities, property conditions & facilities
Excellent staff
Stayed 2 nights in Sep 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic location. Our room was bigger than expected, super clean and comfortable, everything we needed for a weekend stay. Free tea, coffee, water and snacks also included. Would definitely stay here again.
Stayed 2 nights in Jul 2023

10/10 Excellent

Cristina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2023