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Hostal Royal Cruz

Property class: 3

Photo gallery for Hostal Royal Cruz

A hallway with a mural of a classical building, a number sign, and a modern light fixture.
A hotel entrance with a wooden door, a reception desk, and a sign for 'ROYAL CRUZ'.
A modern dining area with a wooden table and chairs, a clock on the wall, and a green leafy wall behind the seating.
A multi-story building with balconies, a ground-level entrance, and signage for a restaurant.
A hotel room with a large bed, a brick accent wall, a wooden headboard, and a cityscape painting.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
The current price is NZ$291
includes taxes & fees
19 Oct - 20 Oct

Explore the area

View map
Calle de la Cruz, 26 - 3 Derecha, Madrid, Madrid, 28012
  • Place, Puerta del Sol
    ‪2 min walk‬
  • Place, Plaza Mayor
    ‪5 min walk‬
  • Place, Gran Via
    ‪6 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪20 min drive‬

Room options

View all photos for Family Twin Room, Ensuite

A hotel room with a bed, a red and white bedspread, a bouquet of flowers, and a wall with a cityscape mural.

Family Twin Room, Ensuite

10.0 out of 10
Exceptional
(2 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Double Room, Balcony

A hotel room with a bed, two bedside tables, a TV, and a view of the outside.

Double Room, Balcony

9.0 out of 10
Wonderful
(8 reviews)
  • City view
  • 10 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room, Private Bathroom

A hotel room with a bed, a desk, a chair, and a nightstand.

Standard Double Room, Private Bathroom

9.0 out of 10
Wonderful
(6 reviews)
  • 10 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, Private Bathroom

A hotel room with two beds, white bedding, a wooden headboard, a painting on the wall, and a glass door leading to a bathroom.

Standard Twin Room, Private Bathroom

9.6 out of 10
Exceptional
(14 reviews)
  • 11 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Premium Twin Room, Ensuite

A hotel room with two beds, a desk, a chair, a TV, and a bathroom visible through an open door.

Premium Twin Room, Ensuite

  • 11 sq m
  • Sleeps 3
  • 2 Single Beds

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About the area

Madrid

Hostal Royal Cruz places you in the centre of Madrid,connected to the convention centre and within a short 5-minute stroll of popular places like Puerta del Sol and Plaza Mayor. Highlights at this hostal include free in-room WiFi. .This smoke-free hostal offers free WiFi in public areas, tour/ticket assistance and luggage storage. Added amenities include a free manager's reception, a snack bar/deli and coffee/tea in a common area. There's also the convenience of an airport shuttle. .Within a 15-minute walk of this 3-property class Madrid Centro hostal, attractions include Gran Via and National Prado Museum.

What's nearby

  • Plaza de Santa Ana - 2 min walk - 0.2 km
  • Puerta del Sol - 2 min walk - 0.2 km
  • Plaza Mayor - 5 min walk - 0.4 km
  • Gran Via - 6 min walk - 0.6 km
  • San Miguel Market - 8 min walk - 0.7 km

Getting around

  • Sol Station - 4 min walk
  • Madrid Recoletos Station - 18 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 21 min drive

Restaurants

  • ‪Burger King - ‬2 min walk
  • ‪Maestro Churrero - ‬1 min walk
  • ‪Pez Tortilla - ‬1 min walk
  • ‪Ginger - ‬1 min walk
  • ‪Matador - ‬1 min walk

About this property

Hostal Royal Cruz

There's a snack bar/deli on site. A free manager's reception is offered daily. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. Hostal Royal Cruz also features tour/ticket assistance, coffee/tea in common area, and a front desk safe.

This 3-star Madrid hostal is smoke free.

  • 12 guestrooms or units
  • Manager's reception (free)
  • Deli
  • Coffee in lobby
  • Front desk (limited hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Lift
  • No smoking on site
Hostal Royal Cruz offers 12 air-conditioned accommodations with a safe and a hairdryer. Beds feature premium bedding. Flat-screen televisions come with digital channels.

Bathrooms include a shower and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle at scheduled times and on request for a surcharge

Food and drink

  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Visual alarms in hallways
  • Well-lit path to entrance

More

  • Communal living room
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

More

  • Air conditioning
  • Heating
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 15.0 per night.
  • Cots (infant beds) are available for EUR 10.0 per night.

Payment types

  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 30 per person
  • Crib (infant bed) fee: EUR 10.0 per night
  • Rollaway bed fee: EUR 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. No on-site parking is available. This property accepts Visa, Mastercard, debit cards and cash. For guests' safety, the property includes a fire extinguisher and window guards in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.

Property is also known as

Hostal Royal Cruz Madrid
Royal Cruz Madrid
Royal Cruz
Hostel Royal Cruz
Hostal Royal Cruz Hostal
Hostal Royal Cruz Madrid
Hostal Royal Cruz Hostal Madrid

Frequently asked questions

What is the cancellation policy at Hostal Royal Cruz?

Hostal Royal Cruz offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hostal Royal Cruz?

As of 15 Oct 2026, prices found for a 1-night stay for 2 adults at Hostal Royal Cruz on 19 Oct 2026 start from NZ$291, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a free airport shuttle available at Hostal Royal Cruz?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

What time are check-in & check-out at Hostal Royal Cruz?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Hostal Royal Cruz?

No, pets are not allowed.

Hostal Royal Cruz Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 225 out of 337 reviews
Rating 8 - Good. 92 out of 337 reviews
Rating 6 - Okay. 16 out of 337 reviews
Rating 4 - Poor. 3 out of 337 reviews
Rating 2 - Terrible. 1 out of 337 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were very clean, and the staff were very nice. Check in was very easy and quick.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! In the middle of town! Great staff, clean rooms, quiet hours at night, very quiet!
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location and lovely staff! If I’m ever in Madrid I’ll be back!
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and love the space. Rooms beautiful and well maintained!
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great for touring Madrid. We walked to many attractions and restaurants. Staff was very friendly, helpful and efficient. Room was small but had everything we needed and a nice bathroom. AC was much appreciated since the temperature in Madrid got up to 38 degrees during our stay.
Stayed 3 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Super friendly staff, very well maintained. Since it is centrally located, be prepared for it to be noisy late at night if you get a room w balcony since it faces a semi busy street. Overall a lovely experience for my first time in this city.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Amenities, property conditions & facilities
Enjoyed our stay Staff was wonderful Great location
Stayed 3 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Right in the center of Madrid where you can walk everywhere including countless restaurants.Secured building and magnificent staff especially Carlos and Begonia who made us feel like old friends.We spent the whole day exploring and it’s good to come home in a clean and quiet room/hostel.
Segovia aqueduct
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Can't beat the location just off Sol. Smaller street, so not as noisy. Very clean room. Staff was super helpful. Would definitely stay again.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities
The location was great, the room was spotless, the staff was amazing! Lots of thanks to the staff of Hostal Royal Cruz for making our stay in Madrid great. I'll definitely come again in Madrid and I'll definitely stay again at Hostal Royal Cruz!
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The location was perfect. The room was clean. The bathroom was nice. The bed was comfortable. The coffee in the morning and snacks were a great addition. I would definitely recommend this place and stay here again.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A perfect stay! Location, quiet aircon, wonderful communal kitchen with fridge, kettle, complimentary teas, coffees, pastries, boiled sweets and space to sit (although can imagine this could get really busy at times). Our spotlessly clean en-suite room was very comfortable, ok yes it was on the small side but it’s right in the city centre - what else would you expect! The hosts are what makes this hostal absolutely exceptional- so welcoming, informative, professional. Many of the best hotels in the world could learn from this exemplary team! Many thanks to you all
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great place to stay downtown Madrid
Stayed 3 nights in Jun 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and really good condition of the accommodation with heat cleanliness
Stayed 7 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location, staff, and cleanliness were excellent. Our room was small but adequate. I would have liked a window with a little bit of a view but it was still fine as we didn’t spend much time in the room. Definitely good for the price and location. I did see larger rooms with windows/balconies. You can walk to most major sites and tons of restaurant options. I would recommend.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is well managed and maintained . Super clean. Great location, strong wifi, hot shower, friendly staff. Room is compact , but practical. In a common room, there are free coffee, milk and snacks all day long. Refrigerator, microwave, hot water kettle are for customers to use. Highly recommended!
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Large hostel, good location

Nice hostel, good location
Stayed 2 nights in Feb 2023
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Cosy stay in the heart of Madrid. Rooms were as expected, clean and quiet.
Stayed 6 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Friendly staff, convenient location!
Stayed 3 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
We had such a great stay at the Royal Cruz! I do warn, it is on a busy street, so expect noise. But it is incredibly walkable and the staff were amazing!
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The rooms are very clean, facilities. Staff are nice
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would stay here again. Very clean and close to everything.
Stayed 4 nights in Nov 2024
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and great location, very nice staff, but room is way too small for the price, and noise can be disruptive both from the outside and just as bad from the adjacent rooms, because the walls must be made of paper. I could hear everything and every single word people talked in the adjacent rooms. Not worth the 142 euros I paid for one night
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place and friendly staff
Stayed 3 nights in Jul 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Very conveniently located in central Madrid - all local sites walkable. Area around hotel is a little seedy, but not bad - there are a lot worse areas in Madrid. There is a great variety of restaurants and bars in the area.
Stayed 3 nights in Oct 2025