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Intelier Palacio de San Martín Hotel

4.0 star property
Hotel with a sauna, 4-minute walk to Gran Via

Photo gallery for Intelier Palacio de San Martín Hotel

Hallway
Reception
Meeting facility
Interior
Front of property

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services
The current price is NZ$241
includes taxes & fees
6 Jan - 7 Jan 2026

Explore the area

View map
Plaza San Martin, 5, Madrid, Madrid, 28013
  • Place, Gran Via
    ‪3 min walk‬
  • Place, Puerta del Sol
    ‪5 min walk‬
  • Place, Plaza Mayor
    ‪5 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪18 min drive‬

Room options

View all photos for Standard Twin Room

Minibar, in-room safe, individually decorated, individually furnished

Standard Twin Room

9.4 out of 10
Exceptional
(82 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
HDTV
Blackout curtains
Private bathroom
Hairdryer
  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Junior Suite, 2 Single Beds, Balcony

Junior Suite, 2 Single Beds, Balcony

Junior Suite, 2 Single Beds, Balcony

8.0 out of 10
Very good
(6 reviews)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
HDTV
Blackout curtains
Separate bedroom
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Twin Room (with extra bed)

Minibar, in-room safe, individually decorated, individually furnished

Standard Twin Room (with extra bed)

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
HDTV
Blackout curtains
Private bathroom
Hairdryer
  • 20 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Murphy Bed

View all photos for Double Room

Double Room

Double Room

8.8 out of 10
Excellent
(27 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
HDTV
Blackout curtains
Private bathroom
Hairdryer
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room, 1 Double Bed (Inner View)

Double Room, 1 Double Bed (Inner View)

Double Room, 1 Double Bed (Inner View)

9.0 out of 10
Wonderful
(21 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
HDTV
Blackout curtains
Private bathroom
Hairdryer
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite, 1 Queen Bed, Balcony (Deluxe)

Minibar, in-room safe, individually decorated, individually furnished

Junior Suite, 1 Queen Bed, Balcony (Deluxe)

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
HDTV
Blackout curtains
Separate bedroom
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About the area

Madrid

Intelier Palacio de San Martín Hotel puts you in the heart of Madrid, within just a 10-minute stroll of popular attractions like Gran Via and Plaza Mayor. Highlights at this boutique hotel include a restaurant, a bar/lounge and a sauna. .This smoke-free hotel offers free WiFi in public areas and a fitness centre, and has a business centre. Additionally, you'll find laundry facilities, concierge services and a 24-hour front desk. Buffet breakfast is available daily between 7:30 AM and 11:00 AM. There's also the convenience of an area shuttle. .Attractions within a 10-minute walk of this 4-property class Madrid Centro hotel include Puerta del Sol and Royal Palace of Madrid.

What's nearby

  • Gran Via - 3 min walk - 0.3 km
  • San Miguel Market - 3 min walk - 0.3 km
  • Puerta del Sol - 5 min walk - 0.4 km
  • Plaza Mayor - 5 min walk - 0.5 km
  • Royal Palace of Madrid - 8 min walk - 0.7 km

Getting around

  • Callao Station - 3 min walk
  • Madrid Recoletos Station - 4 min drive
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 31 min drive

Restaurants

  • ‪Chocolateria 1902 - ‬2 min walk
  • ‪Strong Disco - ‬2 min walk
  • ‪Jeronimo - ‬2 min walk
  • ‪Chocolatería Valor - ‬2 min walk
  • ‪GEISHA - Specialty Coffee - ‬1 min walk

About this property

Intelier Palacio de San Martín Hotel

Hotel with a sauna, 4-minute walk to Gran Via
Intelier Palacio de San Martín Hotel offers its guests a sauna and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business centre and a meeting room are available. A terrace, tour/ticket assistance, and concierge services are also featured at the boutique Intelier Palacio de San Martín Hotel.

This 4-star Madrid hotel is smoke free.

  • 1 building
  • 94 guestrooms or units
  • 6 levels
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Dining venue
Intelier Palacio de San Martín Hotel offers 94 accommodations with minibars and a safe. Each accommodation is individually furnished and decorated. Flat-screen televisions come with digital channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Area shuttle (surcharge)

Food and drink

  • Daily buffet breakfast available 7:30 AM to 11:00 AM for a fee: EUR 23 for adults and EUR 23 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Antigua Embajada

Things to do

  • Gym
  • Sauna

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 23 for adults and from EUR 23 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. No on-site parking is available. This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted. For guests' safety, the property includes a smoke detector in all accommodation.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Intur
Hotel Intur Palacio
Hotel Intur Palacio San Martin
Hotel Palacio San Martin
Hotel Palacio San Martin Intur
Intur Palacio San Martin
Intur Palacio San Martin Hotel
Palacio Intur San Martin
Palacio San Martin
Palacio San Martin Intur
Intur Palacio San Martin Hotel Madrid
Hotel Intur Palacio San Martin Madrid
Intur Palacio San Martin Madrid

Frequently asked questions

Does Intelier Palacio de San Martín Hotel serve breakfast?

Yep, our guests highly rate the buffet breakfast here! Available daily from 7:30 AM to 11:00 AM, this is the perfect place to fuel up for a big day full of adventure.

How much does it cost to stay at Intelier Palacio de San Martín Hotel?

As of 31 Dec 2025, prices found for a 1-night stay for 2 adults at Intelier Palacio de San Martín Hotel on 6 Jan 2026 start from NZ$240.80, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a free airport shuttle available at Intelier Palacio de San Martín Hotel?

No, Intelier Palacio de San Martín Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Intelier Palacio de San Martín Hotel?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Intelier Palacio de San Martín Hotel?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Intelier Palacio de San Martín Hotel?

No, pets are not allowed.

Intelier Palacio de San Martín Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 815 out of 1070 reviews
Rating 8 - Good. 178 out of 1070 reviews
Rating 6 - Okay. 48 out of 1070 reviews
Rating 4 - Poor. 15 out of 1070 reviews
Rating 2 - Terrible. 14 out of 1070 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff, great location, clean and comfortable. Highly recommend
Stayed 3 nights in Sep 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. About 200m from the Callao metro. 10 minute walk to Sol or Plaza Mayor. Dignified old building, thoroughly updated. Perfectly quiet room. Excellent breakfast.
Stayed 3 nights in Sep 2025

10/10 Excellent

Smiljana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10 out of 10! Best time ever. Unforgettable. Thank you! Staff, property, location is bomb!!!
Stayed 4 nights in Sep 2025

8/10 Good

Angeline Rose, Miami Beach

Stayed 3 nights in Sep 2025

8/10 Good

Naoko

Stayed 3 nights in Sep 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location, Nice hotel

The hotel was very close to many attractions. It was a short walk to lots of great restaurants. The room was small, but comfortable and very clean and quiet.
Stayed 2 nights in Sep 2025

10/10 Excellent

Esther

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 4 nights in Sep 2025

8/10 Good

Yan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location with easy access to shops and restaurants
Stayed 1 night in Sep 2025

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A hidden gem

Beautiful hotel in a great location. Such a cozy hidden gem in a busy city.
Stayed 3 nights in Sep 2025

10/10 Excellent

mary

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exellent location, outstanding staff, food is fabulous in their restaurant - love everything about it.
Stayed 2 nights in Sep 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean, modern hotel in a central location.

Very clean room and hotel overall. Great location close to restaurants, shopping, plazas and tourist must-do spots like plaza mayor and the royal palace. Also convenient to 3 metro lines.
Stayed 4 nights in Sep 2025

10/10 Excellent

LeRoy George, Washington

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely little hotel in a great location. All the major attractions were no more than a 20-25 minute walk away.
Stayed 7 nights in Sep 2025

8/10 Good

Margarita

Liked: Cleanliness
The property is clean and the shower head is amazing. The rooms are small. AC was not cooling as it was set.
Stayed 2 nights in Sep 2025

6/10 Okay

Giang Kim

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 6 nights in Sep 2025

10/10 Excellent

mary

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and clean comfortable rooms. Great location.
Stayed 1 night in Sep 2025

10/10 Excellent

Guillermo Lopez

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, staff and above all location.
Stayed 4 nights in Aug 2025

10/10 Excellent

Carrie-Lee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wish we had had longer in Madrid. We were blown away by the city and by this hotel. It was clean, beautiful, the staff was super friendly, especially when I said in Spanish that I was still learning the language. The receptionist was patient and happy to speak clearly and slowly with me. He really made me feel comfortable and welcome. We were always greeted with a smile. We had a terrace in our suite and it really made our stay extra special. We cant wait to come back to Madrid and when we do, we will absolutely be staying here.
Stayed 2 nights in Aug 2025

10/10 Excellent

Gabriel

Stayed 5 nights in Aug 2025

10/10 Excellent

Arlene

.
Stayed 2 nights in Aug 2025

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities
This was our first time visiting Madrid. The hotel was very nice and the front desk staff was very professional and friendly. Although we speak very little Spanish, the person at the front desk spoke English very well. Our room was very large and clean. The breakfast was excellent. I highly recommend this hotel whether you are staying 1 night or several nights as we did.
Stayed 3 nights in Jul 2025

10/10 Excellent

deborrah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is awesome! Close to so many must see and must eat places! There is never a shortage of restaurant/cafe, very diverse in food selection as well. It’s also near 3 of the must try churros (I love churros!). Breakfast though could have been better. I love that they make your eggs and bacon upon request but I wish the food selection for the buffet was different everyday or at least every 2 days but it was the same every single day for the 7 mornings we were there. Even the fruits didn’t change. Overall, we had a fantastic time!
Stayed 7 nights in Aug 2025

10/10 Excellent

Teiry

Travelled with partner
Liked: Amenities
The services was excellent I don’t have nothing negative to said about excellent location near everything the staff is wonderful always attend to help you I 💯 recommend I will be back
Stayed 10 nights in Aug 2025

10/10 Excellent

Dania

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Boutique Hotel wonder in Madrid!

Had a wonderful two days stay at Palacio San Martin! For the moment we checked in the staff was extremely friendly and even were able to give us an early check-in. The entire hotel is meticulously, clean and comfortable. Our room was spacious. The breakfast buffet had numerous options and also had cook to order eggs. The location was perfect since every thing was walking distance with a nice plaza right in front of the hotel.. would highly recommend this hotel when staying in Madrid!
Stayed 2 nights in Aug 2025

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for touring the area
Stayed 2 nights in Aug 2025