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Petit Palace Plaza del Carmen

4.0 star property

Photo gallery for Petit Palace Plaza del Carmen

Attic Room
Interior entrance
Restaurant
Front of property
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Room service

Explore the area

View map
Plaza del Carmen, 4, Madrid, Madrid, 28013
  • Place, Gran Via
    ‪2 min walk‬
  • Place, Puerta del Sol
    ‪3 min walk‬
  • Place, Plaza Mayor
    ‪8 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪22 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

9.0 out of 10
Wonderful
(13 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Attic Room

Attic Room

Attic Room

  • 22 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Quadruple Room

Quadruple Room

Quadruple Room

8.6 out of 10
Excellent
(4 reviews)
  • 24 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Single Bunk Bed OR 2 Single Beds and 1 Single Bunk Bed

View all photos for Basic Double Room

Basic Double Room

Basic Double Room

9.4 out of 10
Exceptional
(6 reviews)
  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Quadruple Room, Balcony

Quadruple Room, Balcony | View from room

Quadruple Room, Balcony

9.6 out of 10
Exceptional
(5 reviews)
  • 27 sq m
  • Sleeps 4
  • 2 Single Beds and 1 Single Bunk Bed OR 1 Double Bed and 1 Single Bunk Bed

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About the area

Madrid

Petit Palace Plaza del Carmen puts you in the heart of Madrid, within steps of Preciados Street and Puerta del Sol. Highlights at this hotel include in-room free WiFi, free high-speed Internet and Smart TVs. .This pet-friendly hotel offers free WiFi in public areas, concierge services and a 24-hour front desk. Added amenities include free use of bicycles and laundry facilities. Each morning buffet breakfast is served between 7:30 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of car rentals on site. .Sights within a 10-minute walk of this 4-property class Madrid Centro hotel include Gran Via and Lope de Vega Theatre.

What's nearby

  • Preciados Street - 2 min walk - 0.2 km
  • Gran Via - 2 min walk - 0.2 km
  • Puerta del Sol - 3 min walk - 0.3 km
  • San Miguel Market - 8 min walk - 0.7 km
  • Plaza Mayor - 8 min walk - 0.7 km

Getting around

  • Gran Via Station - 4 min walk
  • Madrid Recoletos Station - 19 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 26 min drive

Restaurants

  • ‪Starbucks - ‬4 min walk
  • ‪TAKOS - ‬1 min walk
  • ‪Café&Tapas - ‬2 min walk
  • ‪bosforos kebab montera - ‬4 min walk
  • ‪100 Montaditos - ‬2 min walk

About this property

Petit Palace Plaza del Carmen

Petit Palace Plaza del Carmen offers its guests multilingual staff, tour/ticket assistance, and concierge services. Public spaces have free WiFi and wired Internet. Petit Palace Plaza del Carmen also features laundry facilities, dry cleaning/laundry services, and room service (during limited hours).

This 4-star Madrid hotel is smoke free.

  • 1 building
  • 42 guestrooms or units
  • 4 levels
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Television in lobby
  • Lift
  • No smoking on site
Petit Palace Plaza del Carmen offers 42 air-conditioned accommodations with minibars and laptop-compatible safes. Smart televisions come with digital channels. Bathrooms include a shower, complimentary toiletries, hairdryers and toothbrushes and toothpaste.

This Madrid hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Offsite parking available (EUR 25 per day); discounts available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 11:00 AM for a fee: EUR 19 for adults and EUR 19 for children

Things to do

  • Free bicycle rentals
  • TV in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Smart TV with digital channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 25 per pet, per stay
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 19 for adults and from EUR 19 for children
  • Nearby parking fee: EUR 25 per day
  • Pet fee: EUR 25 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To adhere to national/local laws, air conditioning may be restricted to certain hours from 01 October to 31 March.

Property is also known as

Hotel Petit Palace Plaza del Carmen
Hotel Petit Palace Plaza del Carmen Madrid
Petit Palace Plaza del Carmen
Petit Palace Plaza del Carmen Madrid
Hotel Petit Palace Plaza Carmen Madrid
Hotel Petit Palace Plaza Carmen
Petit Palace Plaza Carmen Madrid
Petit Palace Plaza Carmen
Petit Palace Plaza Carmen Hotel Madrid
Petit Palace Plaza Carmen Hotel
Petit Plaza Del Carmen Madrid
Petit Palace Plaza del Carmen Hotel
Petit Palace Plaza del Carmen Madrid
Petit Palace Plaza del Carmen Hotel Madrid

Frequently asked questions

What is the cancellation policy at Petit Palace Plaza del Carmen?

Petit Palace Plaza del Carmen offers free cancellation on select room rates. Check out the cancellation policy for more info.

Does Petit Palace Plaza del Carmen serve breakfast?

You bet, buffet brekkie is available daily between 7:30 AM and 11:00 AM.

Is there a free airport shuttle available at Petit Palace Plaza del Carmen?

No, Petit Palace Plaza del Carmen does not offer an airport shuttle service.

What time are check-in & check-out at Petit Palace Plaza del Carmen?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at Petit Palace Plaza del Carmen?

Furry friends are welcome at Petit Palace Plaza del Carmen, with food and water bowls on offer.

Petit Palace Plaza del Carmen Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 420 out of 920 reviews
Rating 8 - Good. 344 out of 920 reviews
Rating 6 - Okay. 112 out of 920 reviews
Rating 4 - Poor. 31 out of 920 reviews
Rating 2 - Terrible. 13 out of 920 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Christina

Liked: Cleanliness, amenities, property conditions & facilities
Great location, clean room, and friendly staff.
Stayed 3 nights in Oct 2025

10/10 Excellent

Conyo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was very spacious and clean. Beds were very comfortable. Large variety of food for breakfast. Staff was very helpfull and provided great recommendations. Location is right in the middle of everything, which helps a lot if you don’t want to explore the city in one go.
Stayed 3 nights in Nov 2025

6/10 Okay

Nicole Bueiz

Travelled with partner
Liked: Cleanliness
If you are looking for affordable luxury, this is not it; however, it is great of your only purpose is to go and have a good sleep.
Stayed 1 night in Nov 2025

10/10 Excellent

Nellie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was great!!!!!!
Stayed 8 nights in Oct 2025

10/10 Excellent

Ben

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, solid facilities and brilliant breakfast
Stayed 3 nights in Oct 2025

10/10 Excellent

Veerandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Lisiane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

6/10 Okay

Gerardo

Travelled with family
Liked: Cleanliness, staff & service, amenities
There was a flashing green light in the ceiling that didn’t let me sleep.
Stayed 3 nights in Sep 2025

10/10 Excellent

Todd

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the hotel. The front desk was the best. They were helpful and nice. It was super dog friendly and our dog loved seeing the smiling faces of the staff everyday! The hotel is centrally located and had great accommodations. Highly recommend.
Stayed 3 nights in Sep 2025

10/10 Excellent

Vanessa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was extremely helpful and accommodating. Maria and Silvia really stood out with their hospitality. Place was very clean, safe and close to everything, well centralized. Highly recommended. I would definitely stay here again.
Stayed 4 nights in Sep 2025

10/10 Excellent

Susan

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In the heart of El Centro but still offering peaceful stay. Staff was EXCELLENT. Very kind to me and my family. Can’t go wrong; lovely small hotel but every care taken for a great stay.
Stayed 1 night in Sep 2025

10/10 Excellent

Gricel

Stayed 1 night in Sep 2025

10/10 Excellent

Melvin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Blanca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Glenn

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very well located but the best part of this hotel is Roxana the lady that prepared breakfast !!! What a great breakfast and she is fantastic about how beautiful and’s wonderful appetizing her food is!!
Stayed 2 nights in Jul 2025

10/10 Excellent

Geraldo

Stayed 6 nights in Jun 2025

8/10 Good

Luis

Liked: Cleanliness, amenities, property conditions & facilities
Good hotel
Stayed 1 night in Jun 2025

8/10 Good

SARAH

Stayed 1 night in Jun 2025

10/10 Excellent

Ashok

Stayed 3 nights in May 2025

8/10 Good

Cecily

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was fine.
Stayed 4 nights in May 2025

2/10 Terrible

Jun

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The rain head shower not working,only the faucet working and water flood all the way to the bedroom floor. It's disasters......... 😢 😞
Stayed 1 night in May 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location!
Stayed 1 night in May 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hidden Gem!

Great location a block from La Gran Via and two blocks from El Sol Plaza. Great breakfast! Lovely staff
Stayed 5 nights in Apr 2025

10/10 Excellent

Alfredo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Convenient to multiple food and sightseeing options.
Stayed 2 nights in Mar 2025

10/10 Excellent

Ernest

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025