Sercotel Madrid Aeropuerto

4.0 star property

Photo gallery for Sercotel Madrid Aeropuerto

Gym
Electric vehicle-charging station
Seasonal outdoor pool
Terrace/patio
Electric vehicle-charging station

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
The current price is NZ$249
includes taxes & fees
17 May - 18 May

Explore the area

View map
Calle del Galeon, 25, Madrid, Madrid, 28042
  • Place, El Capricho Park
    ‪13 min walk‬
  • Place, Calle de Alcalá
    ‪16 min walk‬
  • Place, Plenilunio Shopping Mall
    ‪1 min drive‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪3 min drive‬

Room options

Classic Twin Room

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 2
  • 2 Single Beds

Room (Familiar)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

Superior Double Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Double Bed

Classic Double Room

9.8 out of 10
Exceptional
(11 reviews)
  • Sleeps 2
  • 1 Double Bed

You may also like

About the area

Madrid

You'll be connected to the convention centre at Sercotel Madrid Aeropuerto, and within just a 15-minute stroll of El Capricho Park and Castillo de la Alameda. Highlights at this hotel include a restaurant, a free airport shuttle and a bar/lounge. .Enjoy the gym and seasonal outdoor swimming pool. Business travelers can take advantage of meeting rooms and a business centre. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Buffet breakfast is available daily between 7:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of self parking. .Places within a 30-minute walk of this 4-property class Barajas hotel include Juan Carlos I Park and Fuente de la Concha.

What's nearby

  • El Capricho Park - 13 min walk - 1.1 km
  • Castillo de la Alameda - 14 min walk - 1.2 km
  • Calle de Alcalá - 16 min walk - 1.4 km
  • Juan Carlos I Park - 16 min walk - 1.4 km
  • Plenilunio Shopping Mall - 1 min drive - 1.5 km

Getting around

  • San Fernando Henares Station - 7 min drive
  • Alameda de Osuna Station - 8 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 6 min drive

Restaurants

  • ‪Bar La Caña - ‬14 min walk
  • ‪Bar Cantabria - ‬8 min walk
  • ‪Hilton Executive Lounge - ‬12 min walk
  • ‪La 28 - ‬4 min walk
  • ‪Jet Self Service - ‬9 min drive

About this property

Sercotel Madrid Aeropuerto

Sercotel Madrid Aeropuerto offers its guests a fitness centre and a seasonal outdoor pool. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Sercotel Madrid Aeropuerto. A roundtrip airport shuttle is free at scheduled times. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Madrid hotel is smoke free.

  • 81 guestrooms or units
  • 4 levels
  • Conference rooms
  • Built in 2003
  • Deli
  • Charging station for electric cars
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Sercotel Madrid Aeropuerto offers 81 air-conditioned accommodations with minibars and a safe. Beds feature memory foam mattresses. A pillow menu is available. Televisions come with digital channels. Bathrooms include a shower with a rainfall showerhead and a hydromassage showerhead, bidets, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Free return airport shuttle from 5:00 AM to 1:00 AM at scheduled times
  • Onsite parking available only on request
  • Secured, covered parking on site (EUR 25 per day)
  • Secured, covered extended parking on site (EUR 25 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Seasonal outdoor pool

Family friendly

  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Built in 2003
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Memory foam mattress
  • Pillow menu

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 49-inch TV with digital channels

Food and drink

  • Minibar
  • Room service

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: EUR 30
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: EUR 70

Special check-in instructions

Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 1 October to 31 May:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: EUR 30 per pet, per day, plus a deposit of EUR 100 per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 22 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 15 per person
  • Covered self-parking fee: EUR 25 per day
  • Covered extended parking fee: EUR 25 per day
  • Pet deposit: EUR 100 per stay
  • Pet fee: EUR 30 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: EUR 30 (subject to availability)
  • Late check-out fee: EUR 70 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a security system in all accommodation.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in June and close in September.
  • Pool access available from 9:30 AM to 8:30 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • To adhere to national/local laws, air conditioning may be restricted to certain hours from 01 October to 30 April.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Madrid Petit Palace
Palace Petit Madrid
Petit Madrid
Petit Palace Aeropuerto
Petit Palace Aeropuerto Hotel
Petit Palace Aeropuerto Hotel Madrid
Petit Palace Aeropuerto Madrid
Petit Palace Madrid
Sercotel Madrid Aeropuerto Hotel
Petit Palace Madrid Aeropuerto Hotel
Sercotel Aeropuerto Hotel
Sercotel Aeropuerto
Sercotel Madrid Aeropuerto Hotel
Sercotel Madrid Aeropuerto Madrid
Sercotel Madrid Aeropuerto Hotel Madrid

Frequently asked questions

What is the cancellation policy at Sercotel Madrid Aeropuerto?

Sercotel Madrid Aeropuerto offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Sercotel Madrid Aeropuerto?

As of 16 May 2026, prices found for a 1-night stay for 2 adults at Sercotel Madrid Aeropuerto on 17 May 2026 start from NZ$249, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Sercotel Madrid Aeropuerto?

Yep, Sercotel Madrid Aeropuerto has a secured covered self car park for EUR 25 per day. A self car park is also available, for a fee. Secured covered extended parking costs EUR 25 per day. Onsite parking is limited.

Does Sercotel Madrid Aeropuerto have a pool?

Sercotel Madrid Aeropuerto has a seasonal outdoor pool. The pool is open 9:30 AM to 8:30 PM (Seasonal outdoor pool open from June to September).

What makes Sercotel Madrid Aeropuerto a romantic place to stay?

A lounge bar, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at Sercotel Madrid Aeropuerto.

Does Sercotel Madrid Aeropuerto serve breakfast?

Yeah, guests love the buffet brekkie here! Served daily between 7:00 AM and 11:00 AM, this is the perfect spot to fuel up for a day full of adventure.

Is there a free airport shuttle available at Sercotel Madrid Aeropuerto?

Yep, there's a free airport shuttle that runs from 5:00 AM - 1:00 AM at scheduled times.

Is there a bar or restaurant at Sercotel Madrid Aeropuerto?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Sercotel Madrid Aeropuerto?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Sercotel Madrid Aeropuerto?

Cats and dogs are welcome at Sercotel Madrid Aeropuerto, with food and water bowls on offer. Just so you know, there's a limit of one pet, with a maximum weight of up to 10 kg per pet.

Sercotel Madrid Aeropuerto Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 768 out of 1290 reviews
Rating 8 - Good. 329 out of 1290 reviews
Rating 6 - Okay. 124 out of 1290 reviews
Rating 4 - Poor. 37 out of 1290 reviews
Rating 2 - Terrible. 32 out of 1290 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

2/10 Terrible

Marcelo

Not good customer service. Well below expectations. I was very disappointed.
Stayed 1 night in Feb 2026

10/10 Excellent

Jonathan

Stayed 1 night in Feb 2026

6/10 Okay

Patricia

Business traveller
Liked: Cleanliness, staff & service
desayuno
Stayed 1 night in Feb 2026

8/10 Good

Rebekah

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good check in. Walls a bit thin but lovely updated renovations and bathroom!!
Stayed 1 night in Feb 2026

8/10 Good

Xuezhi

Stayed 1 night in Jan 2026

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was very clean, including our room. The beds were very comfortable. We enjoyed a very nice supper at the hotel. We also had the buffet breakfast there. It was well stocked and fresh. It was a very convenient stay as we flew in one day and flew out the next. All of the staff we dealt with were very pleasant and courteous. We only speak English, and all of the staff did as well. We are very appreciative of that!! We would stay there again.
Stayed 1 night in Feb 2026

10/10 Excellent

alejandro

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Does the job staying close to the airport for an early flights with free shtt3
Stayed 1 night in Jan 2026

10/10 Excellent

Tessa

Travelled with family
Liked: Cleanliness, staff & service
Efficient
Stayed 1 night in Jan 2026

10/10 Excellent

Linda

Travelled with group
Liked: Cleanliness, staff & service, amenities
Very nice, clean room.Rodrigo was friendly and helpful at check in. Good dinner and breakfast. The shuttle go snd from airport convenient. Good location.
Stayed 1 night in Jan 2026

8/10 Good

MKayla

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was nice. Supplied more than the regular amenities. Staff was nice and accommodating.
Stayed 3 nights in Jan 2026

10/10 Excellent

Marisol

Business traveller
Liked: Cleanliness, staff & service, amenities
Wonderful staff, very clean, good breakfast and shuttle to airport on time
Stayed 1 night in Nov 2025

10/10 Excellent

Arlene

Liked: Cleanliness, amenities, property conditions & facilities
Everything was wonderful.
Stayed 1 night in Jan 2026

10/10 Excellent

Mercedes

Liked: Cleanliness, amenities, property conditions & facilities
Yes it was clean
Stayed 1 night in Jan 2026

10/10 Excellent

Oscar

Stayed 1 night in Jan 2026

10/10 Excellent

Raika Antonielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is pretty close to the Airport—easy access by bus. The staff is very friendly. It wasn’t clear that the transfer service on arrival should be arranged by going to the airport information desk to call the hotel and book the service, reason I ended up going by bus. However, it was easy to book the transfer to go to the airport the other day.
Stayed 1 night in Jan 2026

6/10 Okay

Daniel

It was extremely warm in our hotel room. My husband called the front desk to see if they would turn on the air conditioning. The man at the front desk said that they would. But, they never did - the room never got any cooler.
Stayed 1 night in Jan 2026

10/10 Excellent

Mark

Stayed 1 night in Jan 2026

10/10 Excellent

Estrellita

Stayed 2 nights in Jan 2026

10/10 Excellent

ANSH

Stayed 1 night in Jan 2026

8/10 Good

Tigran

Liked: Cleanliness, amenities, property conditions & facilities
All was good, except extremely oily smell in the lobby
Stayed 1 night in Jan 2026

8/10 Good

Marisol Alfonzo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2026

10/10 Excellent

suzanne

Liked: Cleanliness, staff & service, property conditions & facilities
Room was large and comfortable and quiet. Staff, especially the restaurant and shuttle drivers, were exceptionallt nice and efficient.
Stayed 1 night in Jan 2026

10/10 Excellent

Arlene

Stayed 1 night in Jan 2026

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very kind and pleasant. There is are a few Italian and pizza options only one to two minutes walk. The breakfast was 13 $ and excellent. Room was modern and clean / fresh. Shower with nice hot water. I arrived around 11:00 pm and was glad to have food conveniently a short distance away. I also noticed there were a few people having late drinks near he bar. Lovely hotel. Thank you
Stayed 1 night in Jan 2026

10/10 Excellent

Daniel, Miami

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great service! No complaints whatsoever
Stayed 1 night in Nov 2025