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Aparthotel

Caroline Serviced Apartments Richmond

3.5 star property
Aparthotel units with kitchens, near Chapel Street

Photo gallery for Caroline Serviced Apartments Richmond

Terrace/patio
Reception
2 bedrooms, pillow-top beds, soundproofing, iron/ironing board
Two Bedroom Balcony | Living area
Two Bedroom Terrace | Terrace/patio

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Dryer
  • Washer
  • Outdoor space
  • Kitchen
  • Air conditioning
The current price is NZ$431
includes taxes & fees
22 Oct - 23 Oct

Explore the area

View map
251 Swan St, Richmond, VIC, 3121
  • Place, AAMI Park
    ‪19 min walk‬
  • Place, Melbourne Cricket Ground
    ‪3 min drive‬
  • Place, Rod Laver Arena
    ‪3 min drive‬
  • Airport, Melbourne, VIC (MEL-Tullamarine)
    ‪25 min drive‬

Room options

View all photos for Standard Studio

2 bedrooms, pillow-top beds, soundproofing, iron/ironing board

Standard Studio

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Heating
Kitchen
Dishwasher
Smart TV
Washer/dryer
2 bedrooms
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Studio Winter Garden

2 bedrooms, pillow-top beds, soundproofing, iron/ironing board

Studio Winter Garden

Highlights

Soundproofed
Air conditioning
Heating
Kitchen
Full-sized fridge/freezer
Dishwasher
Smart TV
Washer/dryer
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Studio Terrace

2 bedrooms, pillow-top beds, soundproofing, iron/ironing board

Studio Terrace

Highlights

Soundproofed
Air conditioning
Heating
Kitchen
Full-sized fridge/freezer
Dishwasher
Smart TV
Washer/dryer
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for One Bedroom Winter Garden

2 bedrooms, pillow-top beds, soundproofing, iron/ironing board

One Bedroom Winter Garden

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Heating
Kitchen
Full-sized fridge/freezer
Dishwasher
Smart TV
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Studio with Terrace View

2 bedrooms, pillow-top beds, soundproofing, iron/ironing board

Studio with Terrace View

Highlights

Soundproofed
Air conditioning
Heating
Kitchen
Full-sized fridge/freezer
Dishwasher
Smart TV
Washer/dryer
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for One Bedroom with Balcony

One Bedroom with Balcony

One Bedroom with Balcony

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Heating
Kitchen
Full-sized fridge/freezer
Dishwasher
Smart TV
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Two Bedroom Winter Garden

Two Bedroom Winter Garden | Living area

Two Bedroom Winter Garden

Highlights

Furnished balcony
Soundproofed
Air conditioning
Heating
Kitchen
Full-sized fridge/freezer
Dishwasher
Smart TV
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds

View all photos for Two Bedroom Balcony

Two Bedroom Balcony | Living area

Two Bedroom Balcony

Highlights

Balcony or patio
Soundproofed
Air conditioning
Heating
Kitchen
Full-sized fridge/freezer
Dishwasher
Smart TV
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed

View all photos for Two Bedroom Superior Winter Garden

2 bedrooms, pillow-top beds, soundproofing, iron/ironing board

Two Bedroom Superior Winter Garden

Highlights

Furnished balcony
Soundproofed
Air conditioning
Heating
Kitchen
Full-sized fridge/freezer
Dishwasher
Smart TV
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

View all photos for Two Bedroom Terrace

Two Bedroom Terrace | Living area

Two Bedroom Terrace

Highlights

Furnished balcony
Soundproofed
Air conditioning
Heating
Kitchen
Full-sized fridge/freezer
Dishwasher
Smart TV
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

View all photos for Three Bedroom Premium Apartment

2 bedrooms, pillow-top beds, soundproofing, iron/ironing board

Three Bedroom Premium Apartment

Highlights

Furnished balcony
Soundproofed
Air conditioning
Heating
Kitchen
Full-sized fridge/freezer
Dishwasher
Smart TV
  • 3 bedrooms
  • Sleeps 7
  • 2 King Beds and 1 Queen Bed

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About the area

Melbourne

At Caroline Serviced Apartments Richmond you'll be within a 30-minute stroll of Chapel Street and Royal Botanic Gardens. Highlights at this aparthotel include in-room kitchens, washers/dryers and free WiFi. .Each apartment is soundproofed and features Smart televisions with cable channels, along with free local calls, in-room massages and a hairdryer. In-room dining is easy with a kitchen that comes equipped with a microwave, a stovetop and a dishwasher. A pillowtop bed, a TV and an iron/ironing board are also available. Limited housekeeping is available. .This aparthotel has free WiFi in public areas, concierge services and a terrace. Other amenities include laundry facilities, express check-in and express check-out. There's also the convenience of self parking. .Places within a 30-minute walk of this 3.5-property class Richmond aparthotel include Melbourne Cricket Ground and AAMI Park.
View more Aparthotels in MelbourneOpens in a new window

What's nearby

  • AAMI Park - 19 min walk - 1.6 km
  • Melbourne Cricket Ground - 3 min drive - 1.9 km
  • Rod Laver Arena - 3 min drive - 2.3 km
  • Princess Theatre - 4 min drive - 3.4 km
  • Melbourne Central - 5 min drive - 4.2 km

Getting around

  • East Richmond Station - 7 min walk
  • Flinders Street Station - 12 min drive
  • Melbourne, VIC (MEB-Essendon) - 28 min drive

Restaurants

  • ‪Harlow - ‬5 min walk
  • ‪Union House - ‬2 min walk
  • ‪KFC - ‬2 min walk
  • ‪Swan Hotel - ‬3 min walk
  • ‪Red Rooster - ‬1 min walk

About this property

Caroline Serviced Apartments Richmond

Aparthotel units with kitchens, near Chapel Street
Caroline Serviced Apartments Richmond offers its guests a terrace, tour/ticket assistance, and concierge services. Public spaces have free WiFi. Caroline Serviced Apartments Richmond also features laundry facilities, express check-in, and express check-out. For a fee, parking is available.

Smoking is allowed in designated areas at this 3.5-star Melbourne aparthotel.

  • 33 guestrooms or units
  • Self-service laundry
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Lift
  • Smoking in designated areas
Caroline Serviced Apartments Richmond offers 33 air-conditioned accommodations with washers/dryers and a hairdryer. Beds feature pillowtop mattresses. 50-inch Smart televisions come with cable channels. Accommodation at this 3.5-star aparthotel has kitchens with stovetops, microwaves, kitchenware and utensils and dishwashers. Bathrooms include a shower.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Housekeeping is offered on weekdays only and in-room massages can be requested. Housekeeping is provided on a limited basis.

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Property amenities

Pool/Spa

  • In-room massages

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, uncovered parking on site (AUD 15 per night)

Kitchen

  • Cleaning supplies
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Hob
  • Microwave
  • Toaster

Bedrooms

  • 2 bedrooms
  • Bedsheets provided
  • Pillowtop mattress
  • Rollaway/extra bed: AUD 40 per day

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch Smart TV with cable channels

Outdoor areas

  • Garden
  • Terrace

Laundry

  • Laundry detergent
  • Laundry facilities
  • Washer/dryer

Comfort

  • Air conditioning
  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • Lift
  • Designated smoking areas (fines apply)

Services and conveniences

  • Concierge services
  • Free local calls
  • Housekeeping (weekdays only)
  • Iron/ironing board
  • Luggage storage
  • Mobile key entry
  • Phone
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • Near a health/beauty spa
  • Near a hospital
  • Near a metro station
  • Near a train station

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 33 units
  • Garden
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Express check-out available

Special check-in instructions

The front desk is open Monday - Friday (8:00 AM - 6:30 PM) and Saturday - Saturday (9:00 AM - 4:00 PM)
Guests will receive an email within 24 hours before arrival with check-in instructions and lockbox information; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk, lockbox

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 40.0 per day.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: AUD 15 per night
  • Rollaway bed fee: AUD 40.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. Guests can access their rooms with a mobile device.

Property is also known as

Caroline Serviced Apartments Richmond Richmond
Caroline Serviced Apartments Richmond Aparthotel
Caroline Serviced Apartments Richmond Aparthotel Richmond

Frequently asked questions

What is the cancellation policy at Caroline Serviced Apartments Richmond?

Caroline Serviced Apartments Richmond offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Caroline Serviced Apartments Richmond?

As of 16 Oct 2025, prices found for a 1-night stay for 2 adults at Caroline Serviced Apartments Richmond on 22 Oct 2025 start from NZ$431.45, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Caroline Serviced Apartments Richmond?

Yep, Caroline Serviced Apartments Richmond has a secured uncovered self car park for AUD 15 per night.

Are there any beaches close to Caroline Serviced Apartments Richmond?

The closest beach to Caroline Serviced Apartments Richmond is St Kilda Beach (5.3 km).

Is there a free airport shuttle available at Caroline Serviced Apartments Richmond?

No, Caroline Serviced Apartments Richmond does not offer an airport shuttle service.

What time are check-in & check-out at Caroline Serviced Apartments Richmond?

Check-in begins at 2:00 PM. Check-out time is 10:00 AM.

Are pets allowed at Caroline Serviced Apartments Richmond?

No, only service animals are allowed.

Reviews

Caroline Serviced Apartments Richmond Reviews

9.8

Exceptional

10/10

Cleanliness

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness
Rating 10 - Excellent. 137 out of 155 reviews
Rating 8 - Good. 10 out of 155 reviews
Rating 6 - Okay. 6 out of 155 reviews
Rating 4 - Poor. 0 out of 155 reviews
Rating 2 - Terrible. 2 out of 155 reviews

Reviews

10/10 Excellent

Dennis

Liked: Cleanliness, amenities
Good position in Swan St Clean and tidy
Stayed 2 nights in Sep 2025

10/10 Excellent

Ashley

Liked: Cleanliness, amenities, property conditions & facilities
Lovely property close in the heart of Richmond.
Stayed 3 nights in Aug 2025

10/10 Excellent

Claudia E

Liked: Cleanliness, property conditions & facilities
Was a great apartment. No issues at all. Staff were friendly, parking was secure & easy and location is great!
Stayed 2 nights in Jul 2025

10/10 Excellent

Tammy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Our second stay & like our last, does not disappoint. Chose an apartment instead of a studio room this time, & loved it. Will definitely be back. Close to great restaurants down the road.
Stayed 2 nights in Jul 2025

10/10 Excellent

Tammy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It is quiet, comfortable & well equipped, & very convenient to where we wanted to be. Would stay again.
Stayed 2 nights in Jun 2025

10/10 Excellent

Natasha

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location for my business trip
Stayed 5 nights in Jun 2025

10/10 Excellent

Loretta

Liked: Cleanliness, property conditions & facilities
Great location walking distance to lots of different dinning experiences
Stayed 1 night in Jun 2025

10/10 Excellent

Garry

Travelled with family
Liked: Cleanliness, room comfort
Excellent place to stay for sporting events
Stayed 2 nights in May 2025

10/10 Excellent

Emma

Liked: Cleanliness, amenities, property conditions & facilities
Had a great overnight stay for my trip to the football. Easy secure parking and accessible to transport. Would recommend a stay.
Stayed 1 night in May 2025

10/10 Excellent

Lesley

Liked: Cleanliness, property conditions & facilities
I really enjoyed my stay at this modern, clean and well equiped apartment. Location is excellent and parking very convenient.
Stayed 2 nights in Apr 2025

10/10 Excellent

Maree

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Alex

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Brianna

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Sean

Travelled with family
Liked: Cleanliness, room comfort

Such a treat.

Great spot. Food heaven. Apartment was excellent. All that we could want.
Stayed 4 nights in Apr 2025

10/10 Excellent

Joel

Liked: Cleanliness, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Deborah

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything about our stay was excellent. They go the extra mile with little extras.
Stayed 1 night in Mar 2025

10/10 Excellent

Kirstin

Liked: Cleanliness, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, room comfort
Very clean and tidy apartment.Great service and well equipped
Stayed 3 nights in Feb 2025

10/10 Excellent

Jackie

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Gemma

Liked: Cleanliness, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Christina

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Kaitlin

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness
Stayed 9 nights in Jan 2025

10/10 Excellent

Michelle

Liked: Cleanliness, property conditions & facilities
Quality finishes. Well designed. Self-sufficient. Excellent service.
Stayed 2 nights in Feb 2025

10/10 Excellent

Lisa

Liked: Cleanliness, property conditions & facilities
Love this place. Gorgeous rooms, never disappoints
Stayed 1 night in Jan 2025