Hotel Grand Chancellor Melbourne

4.0 star property
Family-friendly hotel with 2 restaurants and fitness centre

Photo gallery for Hotel Grand Chancellor Melbourne

Premier King Room
Reception
Superior Queen Room
Exterior
Premier King Room

Popular amenities

  • Room service
  • Bar
  • Housekeeping
  • 24/7 front desk
The current price is NZ$125
includes taxes & fees
28 Aug - 29 Aug

Explore the area

Map
131-137 Lonsdale Street, Melbourne, VIC, 3000
  • Melbourne Central
    ‪5 min walk‬
  • Collins Street
    ‪5 min walk‬
  • Queen Victoria Market
    ‪14 min walk‬
  • Melbourne, VIC (MEL-Tullamarine)
    ‪21 min drive‬

Room options

Premier King Room

8.4 out of 10
Very good
(29 reviews)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Premium bedding
Rainfall showerhead
Private bathroom
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

Classic Queen Room

9.2 out of 10
Wonderful
(133 reviews)

Highlights

Balcony
Separate sitting area
Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Premium bedding
Rainfall showerhead
  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed

Superior King Room

8.0 out of 10
Very good
(13 reviews)

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Premium bedding
Rainfall showerhead
Private bathroom
Hairdryer
  • 28 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

Classic King Room

8.4 out of 10
Very good
(70 reviews)

Highlights

Balcony
Separate sitting area
Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Premium bedding
Rainfall showerhead
  • 28 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

Superior Queen Room

8.8 out of 10
Excellent
(17 reviews)

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Premium bedding
Rainfall showerhead
Private bathroom
Hairdryer
  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed

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About the area

Melbourne

A family-friendly stay in the heart of Melbourne awaits you at Hotel Grand Chancellor Melbourne. Within just a 10-minute stroll, you'll find popular attractions like Melbourne Central and Collins Street. Highlights at this hotel include 2 restaurants, a bar/lounge and a conference centre. .The restaurant, Footlights, is open for breakfast. 5382 square feet (500 square metres) of event facilities include 6 meeting rooms and conference space, and other business amenities include a business centre and limo/town car service. Other amenities include free Wi-Fi in public areas, a gym and a snack bar/deli. Buffet breakfast is available on weekdays between 7:00 AM and 10:00 AM. There's also valet parking, along with the convenience of car rentals on site. .Attractions within a 10-minute walk of this 4-property class Melbourne Central Business District hotel include Princess Theatre and Bourke Street Mall.

What's nearby

  • Melbourne Central - 5 min walk - 0.5 km
  • Collins Street - 5 min walk - 0.5 km
  • Bourke Street Mall - 7 min walk - 0.6 km
  • Queen Victoria Market - 14 min walk - 1.2 km
  • Crown Casino - 3 min drive - 1.9 km

Getting around

  • Parliament Station - 7 min walk
  • Flinders Street Station - 14 min walk
  • Melbourne Airport (MEL) - 27 min drive

Restaurants

  • ‪Whisky & Alement - ‬2 min walk
  • ‪The Essence - ‬2 min walk
  • ‪Heartbreaker - ‬1 min walk
  • ‪Shanghai Village Chinese Restaurant - ‬2 min walk
  • ‪Operator Diner - ‬1 min walk

About this property

Hotel Grand Chancellor Melbourne

Family-friendly hotel with 2 restaurants and fitness centre
There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. A business centre, 6 meeting rooms, and limo/town car service are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 5382 square feet (500 square metres) and includes a conference centre. A fitness centre, multilingual staff, and tour/ticket assistance are also featured at the family-friendly Hotel Grand Chancellor Melbourne. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Melbourne hotel is smoke free.

  • 1 building
  • 160 guestrooms or units
  • 17 levels
  • 2 dining venues
  • 5382 sq ft of conference space
  • 500 sq. m of conference space
  • Deli
  • Childcare (surcharge)
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
Hotel Grand Chancellor Melbourne offers 160 accommodations with coffee/tea makers and a hairdryer. Beds feature premium bedding. LCD televisions come with premium satellite channels and pay-per-view films.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on a daily basis.

Languages

English

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Limo/town car service
  • Secured, uncovered valet parking on site (AUD 40 per day; includes in/out privileges)
  • Limited on-site parking

Food and drink

  • Weekday buffet breakfast available 7:00 AM to 10:00 AM for a fee: AUD 34 for adults and AUD 17 for children
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Encore Cafe and Bar
  • Footlights

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Free cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 6 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (5,382 square foot of space)

Accessibility

  • Lift

More

  • 1 building
  • 17 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • LCD TV with premium satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

The property charges 1.2 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 55 per day.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AUD 34 for adults and from AUD 17 for children
  • Valet parking fee: AUD 40 per day (in/out privileges)
  • Rollaway bed fee: AUD 55 per day
  • Credit card charges are subject to a surcharge of 1.2 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted. Cashless payment methods are available for all transactions.

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Grand Chancellor Melbourne
Hotel Grand Chancellor Melbourne
Melbourne Grand Chancellor
Melbourne Grand Chancellor Hotel
Grand Chancellor Hotel Melbourne
Grand Chancellor Melbourne Hotel Melbourne
Chancellor Melbourne Melbourne
Hotel Grand Chancellor Melbourne Hotel
Hotel Grand Chancellor Melbourne Melbourne
Hotel Grand Chancellor Melbourne Hotel Melbourne

Frequently asked questions

What is the cancellation policy at Hotel Grand Chancellor Melbourne?

Hotel Grand Chancellor Melbourne offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Grand Chancellor Melbourne?

As of 30 Jul 2025, prices found for a 1-night stay for 2 adults at Hotel Grand Chancellor Melbourne on 28 Aug 2025 start from NZ$125.04, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Grand Chancellor Melbourne?

Yep, Hotel Grand Chancellor Melbourne has secured uncovered valet parking with in/out privileges for AUD 40 per day. Onsite parking is limited.

Are there any beaches close to Hotel Grand Chancellor Melbourne?

The closest beach to Hotel Grand Chancellor Melbourne is St Kilda Beach (6.6 km).

What makes Hotel Grand Chancellor Melbourne a romantic place to stay?

A lounge bar and 24-hour room service, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Hotel Grand Chancellor Melbourne.

Is Hotel Grand Chancellor Melbourne family-friendly?

You bet! With amenities such as babysitting services and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Hotel Grand Chancellor Melbourne is a hit with families.

Does Hotel Grand Chancellor Melbourne serve breakfast?

Yep, buffet breakfast is on offer on weekdays between 7:00 AM and 10:00 AM.

Is there a free airport shuttle available at Hotel Grand Chancellor Melbourne?

No, Hotel Grand Chancellor Melbourne does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Grand Chancellor Melbourne?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Grand Chancellor Melbourne?

Check-in begins at 2 PM. Check-out time is 11 AM.

Are pets allowed at Hotel Grand Chancellor Melbourne?

No, pets are not allowed.

Hotel Grand Chancellor Melbourne Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 528 out of 1143 reviews
Rating 8 - Good. 393 out of 1143 reviews
Rating 6 - Okay. 138 out of 1143 reviews
Rating 4 - Poor. 52 out of 1143 reviews
Rating 2 - Terrible. 32 out of 1143 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoying
Stayed 2 nights in Jul 2025

8/10 Good

ANTHONY

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 1 night in Jul 2025

10/10 Excellent

Jade

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are always amazing! Perfect place to stay for a night or two.
Stayed 2 nights in Jul 2025

8/10 Good

Christopher

Liked: Cleanliness, staff & service
Good location
Stayed 1 night in Jul 2025

10/10 Excellent

Sonia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay central to everything staff amazing ,great bar for a little afternoon interlude .
Stayed 2 nights in Jul 2025

10/10 Excellent

Dereck

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Renovation ongoing, but not really intrusive
Stayed 3 nights in Jul 2025

8/10 Good

Michael

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
This hotel is good with price and staff is friendly. I like the bed is comfy and toilet is clean.
Stayed 1 night in Jul 2025

8/10 Good

andy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a good location and friendly
Stayed 1 night in Jul 2025

8/10 Good

Thomas

Liked: Cleanliness, amenities, property conditions & facilities
Was great. Biggest downside is the unlisted $100 fee that’s essentially a security deposit
Stayed 2 nights in Jun 2025

8/10 Good

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Location fantastic. Breakfast was good.
Stayed 3 nights in Jul 2025

6/10 Okay

Shannon

Travelled with family
Disliked: Amenities, property conditions & facilities
Just didn’t think the price of the hotel matched the overall state of the hotel. Paid for the breakfast but didn’t have breakfast there ( not enough for GF and DF dietary requirements). TV in room was stuck on one loud volume.
Stayed 1 night in Jul 2025

10/10 Excellent

Roderick

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent service. Polite and knowledgeable staff.
Stayed 3 nights in Jul 2025

10/10 Excellent

Deborah Mary

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff were very helpful, the property is well maintained and most importantly the bed was very comfortable.
Stayed 2 nights in Jun 2025

8/10 Good

Shelley

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Was very clean, spacious and good location for us.
Stayed 2 nights in Jul 2025

8/10 Good

Brendan

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jul 2025

8/10 Good

Mary

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location within walking distance to Chinatown, QV shopping & food hall and Parliament Station. Our room was renovated, warm and comfortable. Well priced with buffet breakfast option chosen. Breakfast was nice. I asked for a late check-out and was given this until 12.00pm for free. There is a car park available underneath with entry/exit during your stay. Note: there are definite height restrictions and vehicle needs to have clear visibility from rear to windscreen. Alternatively, there's parking for a cheaper price in close proximity but no entry/exit options during the stay (in once and out once). Only downsides for me which were just at the time of our stay: Our room was right near the lift. They stated in their description that there may be construction noise. Staying on a Monday morning meant that I heard loud drilling so I opted to go shopping. Exhaust fan in bathroom not sufficient. Tap in basin was weirdly placed meaning water was all over the surface of the bench but these are minor things that didn't impact the stay at all.
Stayed 1 night in Jun 2025

8/10 Good

Robyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient, clean and the staff are always helpful and pleasant.
Stayed 4 nights in Jun 2025

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
👍
Stayed 1 night in Jun 2025

10/10 Excellent

Lincoln

Stayed 1 night in Jun 2025

6/10 Okay

Mananya

Stayed 3 nights in Jun 2025

10/10 Excellent

justin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Andrea

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location. Close, walking distance, to shops, cafe, restaurants etc
Stayed 3 nights in Jun 2025

8/10 Good

Mario

Liked: Cleanliness, amenities, property conditions & facilities
Great price for a great stay
Stayed 1 night in Jun 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly and place was clean
Stayed 3 nights in Jun 2025

10/10 Excellent

Timothy

Stayed 1 night in May 2025