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Hotel Grand Chancellor Melbourne

4.0 star property
Family-friendly hotel with 2 restaurants and fitness centre

Photo gallery for Hotel Grand Chancellor Melbourne

Premier King Room
Exterior
Superior Queen Room
Premier King Room
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Room service
  • Bar
  • Housekeeping
  • 24/7 front desk
The current price is NZ$165
includes taxes & fees
8 Dec - 9 Dec

Explore the area

View map
131-137 Lonsdale Street, Melbourne, VIC, 3000
  • Place, Melbourne Central
    ‪5 min walk‬
  • Place, Princess Theatre
    ‪5 min walk‬
  • Place, Collins Street
    ‪5 min walk‬
  • Airport, Melbourne, VIC (MEL-Tullamarine)
    ‪21 min drive‬

Room options

View all photos for Premier King Room

Premier King Room

Premier King Room

8.4 out of 10
Very good
(33 reviews)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
LCD TV
Premium bedding
Blackout curtains
Rainfall showerhead
Hairdryer
Separate sitting area
Air-conditioning
Free cots/infant beds
Blackout drapes/curtains
Premium bedding
Hair dryer
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Classic King Room

Classic King Room

Classic King Room

8.6 out of 10
Excellent
(77 reviews)

Highlights

Balcony
Separate sitting area
Air conditioning
Free cots/infant beds
LCD TV
Premium bedding
Blackout curtains
Rainfall showerhead
Balcony
Separate sitting area
Air-conditioning
Free cots/infant beds
Blackout drapes/curtains
Premium bedding
  • 28 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Queen Room

Superior Queen Room

Superior Queen Room

9.0 out of 10
Wonderful
(19 reviews)

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Premium bedding
Blackout curtains
Rainfall showerhead
Hairdryer
Private bathroom
Air-conditioning
Free cots/infant beds
Blackout drapes/curtains
Premium bedding
Hair dryer
Private bathroom
  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior King Room

Superior King Room

Superior King Room

8.0 out of 10
Very good
(17 reviews)

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Premium bedding
Blackout curtains
Rainfall showerhead
Hairdryer
Private bathroom
Air-conditioning
Free cots/infant beds
Blackout drapes/curtains
Premium bedding
Hair dryer
Private bathroom
  • 28 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Classic Queen Room

Classic Queen Room

Classic Queen Room

9.2 out of 10
Wonderful
(146 reviews)

Highlights

Balcony
Separate sitting area
Air conditioning
Free cots/infant beds
LCD TV
Premium bedding
Blackout curtains
Rainfall showerhead
Balcony
Separate sitting area
Air-conditioning
Free cots/infant beds
Blackout drapes/curtains
Premium bedding
  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed

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About the area

Melbourne

A family-friendly stay in the heart of Melbourne awaits you at Hotel Grand Chancellor Melbourne. Within just a 10-minute stroll, you'll find popular attractions like Melbourne Central and Collins Street. Highlights at this hotel include 2 restaurants, a bar/lounge and a conference centre. .The restaurant, Footlights, is open for breakfast. 5382 square feet (500 square metres) of event facilities include 6 meeting rooms and conference space, and other business amenities include a business centre and limo/town car service. Other amenities include free Wi-Fi in public areas, a gym and a snack bar/deli. Buffet breakfast is available on weekdays between 7:00 AM and 10:00 AM. There's also valet parking, along with the convenience of car rentals on site. .Attractions within a 10-minute walk of this 4-property class Melbourne Central Business District hotel include Princess Theatre and Bourke Street Mall.

What's nearby

  • Melbourne Central - 5 min walk - 0.5 km
  • Collins Street - 5 min walk - 0.5 km
  • Bourke Street Mall - 7 min walk - 0.6 km
  • Queen Victoria Market - 14 min walk - 1.2 km
  • Crown Casino - 3 min drive - 1.9 km

Getting around

  • Parliament Station - 7 min walk
  • Flinders Street Station - 14 min walk
  • Melbourne Airport (MEL) - 27 min drive

Restaurants

  • ‪Drystore Espresso - ‬1 min walk
  • ‪Bombabar - ‬1 min walk
  • ‪Heartbreaker - ‬1 min walk
  • ‪OhGam Korean BBQ Buffet - ‬1 min walk
  • ‪Fable - ‬2 min walk

About this property

Hotel Grand Chancellor Melbourne

Family-friendly hotel with 2 restaurants and fitness centre
There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. A business centre, 6 meeting rooms, and limo/town car service are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 5382 square feet (500 square metres) and includes a conference centre. A fitness centre, multilingual staff, and tour/ticket assistance are also featured at the family-friendly Hotel Grand Chancellor Melbourne. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Melbourne hotel is smoke free.

  • 1 building
  • 160 guestrooms or units
  • 17 levels
  • 2 dining venues
  • 5382 sq ft of conference space
  • 500 sq. m of conference space
  • Deli
  • Childcare (surcharge)
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
Hotel Grand Chancellor Melbourne offers 160 accommodations with coffee/tea makers and a hairdryer. Beds feature premium bedding. LCD televisions come with premium satellite channels and pay-per-view films.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on a daily basis.

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The Victoria Hotel Melbourne
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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Limo/town car service
  • Secured, uncovered valet parking on site (AUD 40 per day; includes in/out privileges)
  • Limited on-site parking

Food and drink

  • Weekday buffet breakfast available 7:00 AM to 10:00 AM for a fee: AUD 34 for adults and AUD 17 for children
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Encore Cafe and Bar
  • Footlights

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • In-room cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 6 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (5,382 square foot of space)

Accessibility

  • Lift

More

  • 1 building
  • 17 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • LCD TV with premium satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

The property charges 1.2 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 55 per day.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AUD 34 for adults and from AUD 17 for children
  • Valet parking fee: AUD 40 per day (in/out privileges)
  • Rollaway bed fee: AUD 55 per day
  • Credit card charges are subject to a surcharge of 1.2 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted. Cashless payment methods are available for all transactions.

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Grand Chancellor Melbourne
Hotel Grand Chancellor Melbourne
Melbourne Grand Chancellor
Melbourne Grand Chancellor Hotel
Grand Chancellor Hotel Melbourne
Grand Chancellor Melbourne Hotel Melbourne
Chancellor Melbourne Melbourne
Hotel Grand Chancellor Melbourne Hotel
Hotel Grand Chancellor Melbourne Melbourne
Hotel Grand Chancellor Melbourne Hotel Melbourne

Frequently asked questions

What is the cancellation policy at Hotel Grand Chancellor Melbourne?

Hotel Grand Chancellor Melbourne offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Grand Chancellor Melbourne?

As of 10 Nov 2025, prices found for a 1-night stay for 2 adults at Hotel Grand Chancellor Melbourne on 8 Dec 2025 start from NZ$165.37, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Grand Chancellor Melbourne?

Yep, Hotel Grand Chancellor Melbourne has secured uncovered valet parking with in/out privileges for AUD 40 per day. Onsite parking is limited.

Are there any beaches close to Hotel Grand Chancellor Melbourne?

The closest beach to Hotel Grand Chancellor Melbourne is St Kilda Beach (6.6 km).

What makes Hotel Grand Chancellor Melbourne a romantic place to stay?

A lounge bar and 24-hour room service, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Hotel Grand Chancellor Melbourne.

Is Hotel Grand Chancellor Melbourne family-friendly?

You bet! With amenities such as babysitting services and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Hotel Grand Chancellor Melbourne is a hit with families.

Does Hotel Grand Chancellor Melbourne serve breakfast?

Yep, buffet breakfast is on offer on weekdays between 7:00 AM and 10:00 AM.

Is there a free airport shuttle available at Hotel Grand Chancellor Melbourne?

No, Hotel Grand Chancellor Melbourne does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Grand Chancellor Melbourne?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Grand Chancellor Melbourne?

Check-in begins at 2 PM. Check-out time is 11 AM.

Are pets allowed at Hotel Grand Chancellor Melbourne?

No, pets are not allowed.

Reviews

Hotel Grand Chancellor Melbourne Reviews

8.6

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 586 out of 1223 reviews
Rating 8 - Good. 420 out of 1223 reviews
Rating 6 - Okay. 138 out of 1223 reviews
Rating 4 - Poor. 47 out of 1223 reviews
Rating 2 - Terrible. 32 out of 1223 reviews

Reviews

8/10 Good

Robyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was lovely and everything was ok, except for the food, it was terrible, we order breakfast in the room and everything was not good to eat, the only good thing was the coffee - then we had food in downstairs bar, after coming back from being out and the beef stroganoff was tough and chewy
Stayed 3 nights in Nov 2025

8/10 Good

Karen

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only fault was no full length mirror
Stayed 1 night in Oct 2025

8/10 Good

Sean

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great service overall, made to feel welcome.
Stayed 1 night in Oct 2025

10/10 Excellent

Suzie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff were really helpful, the room was lovely, the breakfast was great and the beds comfortable. Our only problem was that there was only 1 lift running due to construction. It was only really a problem on our last morning, when we were trying to get down to breakfast, and the lift was bypassing us, then really full and we had to wait 20 minutes before just cramming into a really full lift, as we'd already waited for another full lift to go past.
Stayed 2 nights in Oct 2025

10/10 Excellent

Debra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Oct 2025

10/10 Excellent

Jacqueline

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was great the Staff were wonderful rooms was good.. The Restaurant Food was very nice only thing missing was a Ramp to either walk on or getting a wheelchair to be able to go in the front doors. Would definitely recommend and we would book again
Stayed 7 nights in Oct 2025

8/10 Good

Alana

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Room very clean, great Brekky however, only one available lift which was insufficient due to number of guests. Very long waits. Also pool wasn’t available due to works being undertaken. Once these issues sorted, it will be amazing, great central location & would recommend.
Stayed 1 night in Oct 2025

8/10 Good

Rodney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, friendly staff and good location
Stayed 1 night in Oct 2025

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities
Room very comfortable, shower excellent.
Stayed 3 nights in Oct 2025

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious ,clean and modern rooms
Stayed 1 night in Oct 2025

10/10 Excellent

Malcolm

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
All good really. A walk to the car park but not a long one.
Stayed 1 night in Oct 2025

10/10 Excellent

Sue

Stayed 1 night in Oct 2025

10/10 Excellent

Danielle Irene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

10/10 Excellent

Paul

Stayed 1 night in Oct 2025

10/10 Excellent

Dinesh

Liked: Cleanliness, staff & service, property conditions & facilities
Was good
Stayed 2 nights in Sep 2025

8/10 Good

Anjumol

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff were approachable, on the first day had to park bit far, but on the following day got the nearest parking which was easy for a quick check out. Great location, however the television didnt have you tube or didnt even have a smart tv which was disappointing for the kid. The shower didnt have a glass door/ separation too. Nit overall good for money. Easily accessible to everywhere in the city.
Stayed 2 nights in Oct 2025

10/10 Excellent

Gordon

Great from entering till leaving
Stayed 1 night in Oct 2025

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room climate was excellent. The room was excellent and the staff were friendly and helpful.
Stayed 2 nights in Sep 2025

10/10 Excellent

Simone

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff very clean
Stayed 2 nights in Sep 2025

8/10 Good

Craig

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location.
Stayed 1 night in Sep 2025

8/10 Good

Beverley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The shower with the step up was not good for tall people and water collected in the edge and ran down onto the floor making it and the bath mat wet.
Stayed 3 nights in Sep 2025

4/10 Poor

Fergus

Travelled with family
Disliked: Staff & service, property conditions & facilities
Staff were rude at front desk very blunt and not welcoming. The elevator was broken so had to use an alternative options around the back which was strange. Other guests were out in hallway at 2am yelling at each other and almost had a fight with other guests in other rooms.
Stayed 1 night in Sep 2025

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Location. Didnt like that only one lift was operational
Stayed 2 nights in Sep 2025

8/10 Good

Clair

Very clean, attentive staff
Stayed 1 night in Sep 2025

10/10 Excellent

Keeva

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Theatre booked for a show.
Stayed 1 night in Sep 2025