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Hotel Grand Chancellor Melbourne

4.0 star property
Family-friendly hotel with 2 restaurants and fitness centre

Photo gallery for Hotel Grand Chancellor Melbourne

Premier King Room | View from room
Exterior
Food and drink
Reception
Premier King Room

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • Housekeeping
  • 24/7 front desk
The current price is NZ$123
includes taxes & fees
14 July - 15 July

Explore the area

Map
131-137 Lonsdale Street, Melbourne, VIC, 3000
  • Melbourne Central
    ‪5 min walk‬
  • Princess Theatre
    ‪5 min walk‬
  • Collins Street
    ‪5 min walk‬
  • Melbourne, VIC (MEL-Tullamarine)
    ‪21 min drive‬

Room options

View all photos for Premier King Room

Premier King Room

Premier King Room

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
LCD TV
Premium bedding
Blackout curtains
Hairdryer
Rainfall showerhead
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Queen Room

Classic Queen Room

Classic Queen Room

Highlights

Balcony
Separate sitting area
Air conditioning
Free cots/infant beds
LCD TV
Premium bedding
Blackout curtains
Hairdryer
  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior King Room

Superior King Room

Superior King Room

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Premium bedding
Blackout curtains
Hairdryer
Rainfall showerhead
Private bathroom
  • 28 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Classic King Room

Classic King Room

Classic King Room

Highlights

Balcony
Separate sitting area
Air conditioning
Free cots/infant beds
LCD TV
Premium bedding
Blackout curtains
Hairdryer
  • 28 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Superior Queen Room

Superior Queen Room

Superior Queen Room

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Premium bedding
Blackout curtains
Hairdryer
Rainfall showerhead
Private bathroom
  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed

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Exterior

Stamford Plaza Melbourne

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  • Hot tub
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4.1 out of 5, Very good, 1,673 reviews
The price is NZ$189
includes taxes & fees
22 June - 23 June
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About the area

Melbourne

A family-friendly stay in the heart of Melbourne awaits you at Hotel Grand Chancellor Melbourne. Within just a 10-minute stroll, you'll find popular attractions like Melbourne Central and Collins Street. Highlights at this hotel include 2 restaurants, a bar/lounge and a conference centre. .The restaurant, Footlights, is open for breakfast. 5382 square feet (500 square metres) of event facilities include 6 meeting rooms and conference space, and other business amenities include a business centre and limo/town car service. Other amenities include free Wi-Fi in public areas, a gym and a snack bar/deli. Buffet breakfast is available on weekdays between 7:00 AM and 10:00 AM. There's also valet parking, along with the convenience of car rentals on site. .Attractions within a 10-minute walk of this 4-property class Melbourne Central Business District hotel include Princess Theatre and Bourke Street Mall.

What's nearby

  • Melbourne Central - 5 min walk - 0.5 km
  • Princess Theatre - 5 min walk - 0.5 km
  • Collins Street - 5 min walk - 0.5 km
  • Bourke Street Mall - 7 min walk - 0.6 km
  • Queen Victoria Market - 14 min walk - 1.2 km

Getting around

  • Parliament Station - 7 min walk
  • Flinders Street Station - 14 min walk
  • Melbourne Airport (MEL) - 27 min drive

Restaurants

  • ‪Whisky & Alement - ‬2 min walk
  • ‪The Essence - ‬2 min walk
  • ‪Heartbreaker - ‬1 min walk
  • ‪Shanghai Village Chinese Restaurant - ‬2 min walk
  • ‪Operator Diner - ‬1 min walk

About this property

Hotel Grand Chancellor Melbourne

Family-friendly hotel with 2 restaurants and fitness centre
There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. A business centre, 6 meeting rooms, and limo/town car service are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 5382 square feet (500 square metres) and includes a conference centre. A fitness centre, multilingual staff, and tour/ticket assistance are also featured at the family-friendly Hotel Grand Chancellor Melbourne. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Melbourne hotel is smoke free.

  • 1 building
  • 160 guestrooms or units
  • 17 levels
  • 2 dining venues
  • 5382 sq ft of conference space
  • 500 sq. m of conference space
  • Deli
  • Childcare (surcharge)
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
Hotel Grand Chancellor Melbourne offers 160 accommodations with coffee/tea makers and a hairdryer. Beds feature premium bedding. LCD televisions come with premium satellite channels and pay-per-view films.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on a daily basis.

Languages

English

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Front of property

The Victoria Hotel Melbourne

  • Pool
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  • Restaurant
  • Air conditioning
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The price is NZ$124
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Limo/town car service
  • Secured, uncovered valet parking on site (AUD 40 per day; includes in/out privileges)
  • Limited on-site parking

Food and drink

  • Weekday buffet breakfast available 7:00 AM to 10:00 AM for a fee: AUD 34 for adults and AUD 17 for children
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Encore Cafe and Bar
  • Footlights

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Free cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 6 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (5,382 square foot of space)

Accessibility

  • Lift

More

  • 1 building
  • 17 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • LCD TV with premium satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

The property charges 1.2 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
Maintenance work on the property's lifts will take place from August 5, 2024 - July 30, 2025, from 9 AM to 5 PM on Monday to Friday. During this time, there are lifts available but guests may experience some longer waiting time and some noises from the maintenance work.
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Renovations and closures

The property will be renovating from 5 August 2024 to 30 June 2025 (completion date subject to change). The following areas are affected:
  • Lift
Renovation work will only be conducted during working hours on weekdays. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 55 per day.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AUD 34 for adults and from AUD 17 for children
  • Valet parking fee: AUD 40 per day (in/out privileges)
  • Rollaway bed fee: AUD 55 per day
  • Credit card charges are subject to a surcharge of 1.2 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted. Cashless payment methods are available for all transactions.

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Grand Chancellor Melbourne
Hotel Grand Chancellor Melbourne
Melbourne Grand Chancellor
Melbourne Grand Chancellor Hotel
Grand Chancellor Hotel Melbourne
Grand Chancellor Melbourne Hotel Melbourne
Chancellor Melbourne Melbourne
Hotel Grand Chancellor Melbourne Hotel
Hotel Grand Chancellor Melbourne Melbourne
Hotel Grand Chancellor Melbourne Hotel Melbourne

Frequently asked questions

What is the cancellation policy at Hotel Grand Chancellor Melbourne?

Hotel Grand Chancellor Melbourne offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Grand Chancellor Melbourne?

As of 15 Jun 2025, prices found for a 1-night stay for 2 adults at Hotel Grand Chancellor Melbourne on 14 Jul 2025 start from NZ$123.47, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Grand Chancellor Melbourne?

Yep, Hotel Grand Chancellor Melbourne has secured uncovered valet parking with in/out privileges for AUD 40 per day. Onsite parking is limited.

Are there any beaches close to Hotel Grand Chancellor Melbourne?

The closest beach to Hotel Grand Chancellor Melbourne is St Kilda Beach (6.6 km).

What makes Hotel Grand Chancellor Melbourne a romantic place to stay?

A lounge bar and 24-hour room service, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Hotel Grand Chancellor Melbourne.

Is Hotel Grand Chancellor Melbourne family-friendly?

You bet! With amenities such as babysitting services and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Hotel Grand Chancellor Melbourne is a hit with families.

Does Hotel Grand Chancellor Melbourne serve breakfast?

Yep, buffet breakfast is on offer on weekdays between 7:00 AM and 10:00 AM.

Is there a free airport shuttle available at Hotel Grand Chancellor Melbourne?

No, Hotel Grand Chancellor Melbourne does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Grand Chancellor Melbourne?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Grand Chancellor Melbourne?

Check-in begins at 2 PM. Check-out time is 11 AM.

Are pets allowed at Hotel Grand Chancellor Melbourne?

No, pets are not allowed.

Hotel Grand Chancellor Melbourne Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 483 out of 1087 reviews
Rating 8 - Good. 384 out of 1087 reviews
Rating 6 - Okay. 130 out of 1087 reviews
Rating 4 - Poor. 56 out of 1087 reviews
Rating 2 - Terrible. 34 out of 1087 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable room and friendly staff.
Stayed 6 nights in Jun 2025

10/10 Excellent

Barbara

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent, helpful and polite staff
Stayed 1 night in Jun 2025

8/10 Good

LANCE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

Jarrod

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly! Raj at front desk was amazing in making sure our room was suitable and to our liking! 100%
Stayed 1 night in Jun 2025

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A preety overall excellent stay.
Stayed 2 nights in Jun 2025

8/10 Good

Wendy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super comfortable, modern, spacious and clean. Return guest.
Stayed 1 night in Jun 2025

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing hidden gem Staff were amazing and attentive.
Stayed 1 night in May 2025

10/10 Excellent

Jacqui

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean, nice service
Stayed 3 nights in May 2025

6/10 Okay

Matthew

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
Negatives, only one lift which took ages to get and there was no pool and gym access due to upgrades.
Stayed 2 nights in May 2025

8/10 Good

Vicki

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Close to where we needed to be. Noise from fan made for restless sleep
Stayed 1 night in May 2025

8/10 Good

Russell

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good value for money. Only one lift working at the time. Could have better gym facilities.
Stayed 2 nights in May 2025

10/10 Excellent

Debra

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great service and location
Stayed 1 night in May 2025

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
THE ROOMS WERE ALWAYS CLEAN, THE HOUSEKEEPING STAFF DID AN EXCELLANT JOB. FRONT OF HOUSE WERE ALSO GREAT AND NEARLY ALWAYS GREETED ME ON ARRIVAL OR DEPARTURE. THE BASIN IN MY ROOM WAS DIFFICULT TO USE UNDER THE RUNNING WATER AS IT WAS SO CLOSE TO THE CORNER AND THE SHOWER BASE LEAKED WATER ONTO THE FLOOR. IT WOULD HAVE BEEN GREAT TO HAVE 2 LIFTS WORKING BUT IT WASN'T A BIG PROBLEM OVERALL I ENJOYED MY STAY AND WOULD USE THE HOTEL AGAIN
Stayed 6 nights in May 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value
Stayed 1 night in May 2025

8/10 Good

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, tidy & comfortable. Ducted ventilation was a bit noisy. Figured out I could probably lock myself out on the balcony so make sure you don't do that. I didn't use the 24hour room service but it was good to know it was there - prices are reasonable.
Stayed 1 night in May 2025

10/10 Excellent

Duyen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros : 1) within walking distance to the tram station, restaurants etc.. 2) quiet 3) clean 4) late check-out at 11 am. Cons : Lack of toaster, microwave, probably due to hotel more suitable for business travel, not for leisure travellers like us.
Stayed 4 nights in May 2025

8/10 Good

Meaghan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Great property would definitely stay again.
Stayed 2 nights in May 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in May 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in May 2025

10/10 Excellent

HALIDANE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cosy, clean and close to restaurants and shops
Stayed 1 night in May 2025

10/10 Excellent

Kim

Amazing service beautiful room
Stayed 1 night in Apr 2025

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Proximity to places of interest.
Stayed 2 nights in Apr 2025

8/10 Good

Julie, Cessnock

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were pleasantly surprised when we arrived. It looks like they are doing updates to the hotel. Reception check in was easy & staff were great. We had the buffet breakfast which was good value (if you paid the $25 the night before). The room was spacious, clean and tidy but I was a bit perplexed as to the bathroom layout. The bathroom has been updated but I found it odd that the toilet is directly to the left of the door so if anyone is using the toilet you cannot open the door to go in (unless they leave the door open). The oversized vanity is against the far wall & has a large sink with the tap in the far left corner of the basin & due to vanity being quite high, this makes it difficult to use. The shower is a bit oversized also and has a massively unnecessary rain showerhead and the water runs along the top of the edge of the tiles and doesn’t drain properly. So I personally think they need to re-think the design of the bathroom. Other than that, we were happy with the hotel as it is conveniently located and would stay again in future.
Stayed 2 nights in Apr 2025

4/10 Poor

Ahmet

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Had to park the car next door and walk up stairs which looked creepy and smelt urine , Was given a room with the view of our condition motors , The Front door of the room had so much gap on the bottom and sides you could almost see inside, which caused it to hear so much noise in the corridor as well , The TV was too small and wasn’t a smart tv , Had to pay for movies , The wifi didn’t even work , The lifts were too slow ,
Stayed 3 nights in Apr 2025