The restaurant, Polo Restaurant and Bar, is open for breakfast, lunch, and dinner. Enjoy the sauna and pool loungers. 1378 square feet (128 square meters) of event facilities include meeting rooms and a conference center, and other business amenities include a business center. Added amenities include free WiFi in public areas and laundry facilities. Buffet breakfast is available daily between 6:30 AM and 10:00 AM. There's also self parking, along with the convenience of car rentals on site.
Sights within a 10-minute walk of this 4-star North Melbourne hotel include Royal Melbourne Hospital and Peter MacCallum Cancer Centre.
1 Apr. 2024 by Gabriel
Dear Craig,Thank you for taking the time to share your feedback. We hope to welcome you back soon! Regards,GabrielFront Office ManagerMercure North Melbourne
1 Apr. 2024 by Gabriel
Dear Amanda,Thank you for taking the time to share your feedback. I am sorry to hear your stay with us did not live up to your expectations, and I have passed your comments on to the relevant departments for investigation. We hope to welcome you back soon! Regards,GabrielFront Office ManagerMercure North Melbourne
1 Apr. 2024 by Gabriel
Dear Paul,Thank you for taking the time to share your feedback. We hope to welcome you back soon! Regards,GabrielFront Office ManagerMercure North Melbourne
1 Apr. 2024 by Gabriel
Dear Justyne,Thank you for taking the time to share your feedback. I am sorry to hear your stay did not live up to your expectations, and I have passed your comments on to the relevant departments for investigation. We hope to to able to welcome you back soon to a different experience.Regards,GabrielFront Office ManagerMercure North Melbourne
27 Feb. 2024 by Gabriel
Dear Maree,Thank you for taking the time to leave this rating. I understand your stay with us was cut short - we sincerely hope to welcome you back in the future for a better experience.If you have any further questions or concerns about nonrefundable bookings, please refer to T&Cs on Expedia booking page or feel free to contact me directly at any time.Kind regards,GabrielFront Office ManagerMercure North Melbourne
27 Feb. 2024 by Gabriel
Dear Joel,Thank you for taking the time to share your feedback - I have passed your comments on to our Maintenance team for a follow up.Please note this is a prepaid booking through Expedia - the Hotel cannot provide a tax invoice in this case as payment was made trough a third party. You will be able to access the invoice for this reservation through your own Expedia account. Kindly contact customer service if you have any issues, and let me know if you have any further questions or concerns.We hope to welcome you back soon.Kind regards,GabrielFront Office ManagerMercure North Melbourne
27 Feb. 2024 by Gabriel
Dear Heather,Thank you for taking the time to share your feedback. We are glad you had a pleasant stay, and hope to welcome you back soon!Kind regards,GabrielFront Office ManagerMercure North Melbourne
26 Dec. 2023 by Gabriel
Dear Alison,Thank you for taking the time to share your feedback. We are glad you had a pleasant stay, and hope to welcome you back soon!Kind regards,GabrielFront Office ManagerMercure North Melbourne
26 Dec. 2023 by Gabriel
Dear Verna,Thank you for taking the time to share your feedback. We are glad you had a pleasant stay, and hope to welcome you back soon!Kind regards,GabrielFront Office ManagerMercure North Melbourne
11 Dec. 2023 by Gabriel
Dear Rob,Thank you for taking the time to share your feedback. We hope to welcome you back soon!Kind regards,GabrielFront Office ManagerMercure North Melbourne
The following facilities are closed on Christmas Day and New Year's Day:
Mercure North Melbourne offers its guests an outdoor pool and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A business center and meeting rooms are available. Event space at this hotel measures 1378 square feet (128 square meters) and includes a conference center. The business-friendly Mercure North Melbourne also features tour/ticket assistance, concierge services, and complimentary newspapers in the lobby. Parking is available for a fee. Smoking is allowed in designated areas at this 4-star Melbourne hotel.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi , Internet access in public areas - high speed , Internet access in public areas - surcharge
Self parking (surcharge)
Mercure North Melbourne offers 70 accommodations with DVD players and minibars. Pillowtop beds feature premium bedding. LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and irons/ironing boards. In-room massages, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.
For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:00 AM.
Polo Restaurant and Bar - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts major credit cards and JCB International.
For guests' safety, the property includes a fire extinguisher, a smoke detector, a first aid kit, and window guards in each accommodation. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.