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Sofitel Melbourne On Collins

5.0 star property
Luxury hotel connected to a shopping centre in Melbourne with a restaurant

Photo gallery for Sofitel Melbourne On Collins

1 bedroom, premium bedding, pillow-top beds, minibar
Imperial Suite Residence
Junior Suite, 1 King Bed, Bay View, Corner | View from room
Breakfast, lunch, dinner served; Modern European cuisine
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • Gym
  • Room service
  • Laundry
The current price is NZ$441
includes taxes & fees
17 Nov - 18 Nov

Explore the area

View map
25 Collins Street, Melbourne, VIC, 3000
  • Place, Melbourne Central
    ‪10 min walk‬
  • Place, Rod Laver Arena
    ‪14 min walk‬
  • Place, Crown Casino
    ‪3 min drive‬
  • Airport, Melbourne, VIC (MEL-Tullamarine)
    ‪22 min drive‬

Room options

View all photos for Luxury Room, 1 King Bed, Corner (City or Bay Views)

Luxury Room, 1 King Bed, Corner (City or Bay Views)

Luxury Room, 1 King Bed, Corner (City or Bay Views)

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Pillow menu
  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Single Beds, City View

1 bedroom, premium bedding, pillow-top beds, minibar

Superior Room, 2 Single Beds, City View

9.2 out of 10
Wonderful
(7 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Pillow menu
  • 36 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite, 1 King Bed, Bay View, Corner

Junior Suite, 1 King Bed, Bay View, Corner

Junior Suite, 1 King Bed, Bay View, Corner

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Pillow menu
  • 50 sq m
  • 1 bedroom
  • Bay view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, City View

1 bedroom, premium bedding, pillow-top beds, minibar

Superior Room, 1 King Bed, City View

9.2 out of 10
Wonderful
(36 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Pillow menu
  • 36 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, River View

1 bedroom, premium bedding, pillow-top beds, minibar

Superior Room, 1 King Bed, River View

9.4 out of 10
Exceptional
(16 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Pillow menu
  • 36 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Room, 1 King Bed, Club lounge access, City View (Club Sofitel Access)

Luxury Room, 1 King Bed, Club lounge access, City View (Club Sofitel Access)

Luxury Room, 1 King Bed, Club lounge access, City View (Club Sofitel Access)

8.8 out of 10
Excellent
(3 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
  • 36 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Park View

Deluxe Room, 1 King Bed, Park View

Deluxe Room, 1 King Bed, Park View

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Pillow menu
  • 38 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed, City View

Deluxe Suite, 1 King Bed, City View

Deluxe Suite, 1 King Bed, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Pillow menu
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Opera Suite Residence

Opera Suite Residence

Opera Suite Residence

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Pillow menu
  • 1 bedroom
  • City view
  • Sleeps 6
  • 1 King Bed

View all photos for Ambassador King Suite Club Sofitel with Corner Bay Views

Ambassador King Suite Club Sofitel with Corner Bay Views

Ambassador King Suite Club Sofitel with Corner Bay Views

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Pillow menu
  • 1 bedroom
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Imperial Suite Residence

Imperial Suite Residence

Imperial Suite Residence

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Pillow menu
  • 1 bedroom
  • Bay view
  • Sleeps 4
  • 2 King Beds

View all photos for Club Suite, 1 King Bed, City View, Corner (Prestige Suite, Club Sofitel Access)

1 bedroom, premium bedding, pillow-top beds, minibar

Club Suite, 1 King Bed, City View, Corner (Prestige Suite, Club Sofitel Access)

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Fridge
  • 77 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

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Exterior

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About the area

Melbourne

Sofitel Melbourne On Collins puts you in the heart of Melbourne, connected to a shopping centre and within a 20-minute stroll of Fed Square and Melbourne Central. Highlights at this luxury hotel include a restaurant, a bar/lounge and a conference centre. .The restaurant, No35, serves Modern European cuisine and is open for breakfast, lunch and dinner. Atrium Bar on 35 is the hotel's own bar, serving drinks along with light fare. 5382 square feet (500 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a 24-hour business centre. Additionally, you'll find free Wi-Fi in public areas, a gym and a coffee shop/cafe. Each morning cooked-to-order breakfast is served between 6:30 AM and 10:30 AM. There's also valet parking, along with the convenience of car rentals on site. .Sights within a 20-minute walk of this 5-property class Melbourne Central Business District hotel include Rod Laver Arena and Melbourne Cricket Ground.

What's nearby

  • Melbourne Central - 10 min walk - 0.9 km
  • Rod Laver Arena - 14 min walk - 1.2 km
  • Melbourne Cricket Ground - 1 min drive - 1.2 km
  • Crown Casino - 3 min drive - 2.3 km
  • Marvel Stadium - 4 min drive - 2.7 km

Getting around

  • Parliament Station - 4 min walk
  • Flinders Street Station - 11 min walk
  • Melbourne Airport (MEL) - 31 min drive

Restaurants

  • ‪Market Lane Coffee - ‬2 min walk
  • ‪Guzman Y Gomez - ‬2 min walk
  • ‪Cumulus - ‬2 min walk
  • ‪St. ALi Canteen - ‬3 min walk
  • ‪Mamasita - ‬1 min walk

About this property

Sofitel Melbourne On Collins

Luxury hotel connected to a shopping centre in Melbourne with a restaurant
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre and meeting rooms.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 5382 square feet (500 square metres) and includes a conference centre. A fitness centre, multilingual staff, and gift shops/newsstands are also featured at the luxury Sofitel Melbourne On Collins. Parking is available for a fee.

This 5-star Melbourne hotel is smoke free.

  • 1 building
  • 363 guestrooms or units
  • 18 levels
  • Conference rooms
  • 5382 sq ft of conference space
  • 500 sq. m of conference space
  • Built in 1982
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Sofitel Melbourne On Collins offers 363 accommodations with iPod docking stations and minibars. Pillowtop beds feature premium bedding. A pillow menu is available. 40-inch LED televisions come with premium cable channels and pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include a shower, bathrobes, slippers and designer toiletries.

This Melbourne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include laptop-compatible safes and a hairdryer. In-room massages, hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided on a daily basis.

Awards and affiliations

Eco-certified property
This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free for up to 30 minutes per day

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Valet parking on site (AUD 75 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:30 AM for a fee: AUD 50 for adults and AUD 25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Atrium Bar on 35
  • No35

Things to do

  • Gym
  • Shopping

Family friendly

  • Grocery/convenience store
  • High chair
  • In-room babysitting
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms
  • Stroller

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (5,382 square foot of space)
  • Meeting rooms

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Lift
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 18 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1982
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch LED TV with premium cable channels
  • IPod dock
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.4 per cent for credit card payments
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for AUD 80.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately AUD 50 for adults and from AUD 25 for children
  • Valet parking fee: AUD 75 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 80.0 per night
  • Credit card charges are subject to a surcharge of 1.4 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard and debit cards. Cash is not accepted. This property uses a grey water recycling system. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Free WiFi in public areas is limited to 30 minutes per day.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Melbourne Sofitel
Sofitel Collins
Sofitel Collins Hotel
Sofitel Collins Hotel Melbourne
Sofitel Collins Melbourne
Sofitel Melbourne
Sofitel Melbourne Collins
Sofitel Melbourne Collins Hotel
Sofitel Melbourne On Collins Hotel Melbourne
Sofitel Melbourne On Collins Hotel
Sofitel Melbourne On Collins Melbourne
Sofitel Melbourne On Collins Hotel Melbourne

Frequently asked questions

What is the cancellation policy at Sofitel Melbourne On Collins?

Sofitel Melbourne On Collins offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Sofitel Melbourne On Collins?

As of 3 Nov 2025, prices found for a 1-night stay for 2 adults at Sofitel Melbourne On Collins on 17 Nov 2025 start from NZ$441.46, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Sofitel Melbourne On Collins?

Yep, Sofitel Melbourne On Collins has valet parking with in/out privileges for AUD 75 per night.

Are there any beaches close to Sofitel Melbourne On Collins?

The closest beach to Sofitel Melbourne On Collins is St Kilda Beach (6.2 km).

What makes Sofitel Melbourne On Collins a romantic place to stay?

A lounge bar and 24-hour room service, as well as pillowtop beds and massage services available in the guestrooms, help set the scene for a romantic weekend at Sofitel Melbourne On Collins.

Is Sofitel Melbourne On Collins family-friendly?

You bet! With amenities such as children's meals and a corner/local shop, as well as highchairs and childcare services in the guestrooms, it's no surprise that Sofitel Melbourne On Collins is a hit with families.

Does Sofitel Melbourne On Collins serve breakfast?

You bet, cooked-to-order breakfast is on offer daily between 6:30 AM and 10:30 AM.

Is there a free airport shuttle available at Sofitel Melbourne On Collins?

No, Sofitel Melbourne On Collins does not offer an airport shuttle service.

Is there a bar or restaurant at Sofitel Melbourne On Collins?

Yep, they've got a lounge bar and an onsite restaurant that serves Modern European cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Sofitel Melbourne On Collins?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Sofitel Melbourne On Collins?

No, pets are not allowed.

Sofitel Melbourne On Collins Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 662 out of 1001 reviews
Rating 8 - Good. 207 out of 1001 reviews
Rating 6 - Okay. 83 out of 1001 reviews
Rating 4 - Poor. 34 out of 1001 reviews
Rating 2 - Terrible. 15 out of 1001 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Very central, short walk to NGV and Southbank, close to parks and Richmond. Friendly efficient staff.
Stayed 2 nights in Aug 2025

10/10 Excellent

Jonathan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently stayed at the Sofitel Melbourne on Collins and had a wonderful experience. From the moment I arrived, the staff were warm, welcoming, and attentive, making me feel truly valued as a guest. The hotel itself is beautifully presented with elegant interiors and a luxurious atmosphere.
Stayed 1 night in Aug 2025

2/10 Terrible

Michael

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The staff are wonderful at apologising Sorry doesn’t cut it when yr paying top dollar to stay there Rooms are not sound proof, plumbing needs fixing as leaking taps are also annoying at night when you’re trying to sleep
Stayed 4 nights in Jul 2025

10/10 Excellent

YOUN GYUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

8/10 Good

James

Stayed 2 nights in Jul 2025

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, large room with great views over Melbourne, central location and within walking distance to Melbourne sights so good base to explore. Kunga on the front desk was especially helpful.
Stayed 3 nights in Jul 2025

10/10 Excellent

LaTecse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Shauna

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and valet was easy. Staff excellent Very smooth stay.
Stayed 1 night in Jul 2025

10/10 Excellent

Nick

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Jamie

Stayed 1 night in Jun 2025

10/10 Excellent

Tao

Stayed 6 nights in Jun 2025

8/10 Good

Mary

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Professional and attentive staff, impeccably clean hotel, gorgeous lobby. Pillow menu’s, and all the in-room services added to the delightful experience. The views from our room were divine, best part was sitting in bed with morning coffee watching the world go by. Almost everything was perfect and we wanted one more night. The small issues we had: one French door blind kept coming open and letting the morning light in so we were awake very early. Our room-service breakfast was stone-cold, even the coffee, and not possible to enjoy. At $100, we expect a hot brekky to be just that. Why not cover the meals to keep them warm? And lastly, the music pumping all night from god-knows-where was still going after 2am and we could hear the bass through ear plugs. Despite the issues, we would stay again, with a few tweaks. Well done to the staff, excellent service.
Stayed 1 night in Jun 2025

10/10 Excellent

Robert

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
The people
Stayed 3 nights in Mar 2025

8/10 Good

Madeline

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in May 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
The hotel was lovely with friendly helpful staff. Lots of facilities to use and good location. The let down was room cleanliness. We arrived to a not so clean bathroom but then for the two days the bathroom was not cleaned at all , carpet dirty, and dirty cups left the whole two days with our opened glass water bottle. . For such a high end hotel the room cleaners are letting it down, not what we would’ve expected. We found a cleaner in our room of a night when we returned but not sure what she was doing in there as the room was not touched and still dirty cups etc.. Concerning. Hopefully this gets addressed as the hotel is wonderful ! Our friends stayed aswell and had the same poor cleaning experience.
Stayed 2 nights in May 2025

10/10 Excellent

Susanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Spacious room with view.
Stayed 4 nights in May 2025

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Eric

Liked: Cleanliness
Disliked: Property conditions & facilities
Convenient location, roof leaking on 50th floor!!
Stayed 3 nights in Apr 2025

8/10 Good

Adam, Paddington

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Beautiful hotel. Great staff. Feel welcome and at home. Slightly tired rooms and bath/shower combo not great.
Stayed 5 nights in Apr 2025

10/10 Excellent

Reece

Liked: Amenities, property conditions & facilities
Always Perfect!
Stayed 1 night in Apr 2025

10/10 Excellent

steven

Stayed 1 night in Apr 2025

10/10 Excellent

PETER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Such a clean hotel and of all the hotel beds we have slept in around the world- this bed was up there for comfort. The Atrium bar offered amazing drinks and the views from the rooms were second to none! The breakfast was a little let down- service was amazing- the omelets was undercook and the premade ones freezing cold, other than that we had no complaints.
Stayed 1 night in Mar 2025