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The Como Melbourne by Accor

5.0 star property
Eco-certified Melbourne hotel connected to a shopping centre, steps from Chapel Street

Photo gallery for The Como Melbourne by Accor

Apartment, 2 Bedrooms, Kitchen | View from room
Exterior
Penthouse, 1 King Bed, Balcony
Exterior
Premium bedding, pillow-top beds, minibar, in-room safe

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Housekeeping
  • Laundry
  • Parking available
  • 24/7 front desk
The current price is NZ$259
includes taxes & fees
1 June - 2 June

Explore the area

Map
630 Chapel Street, South Yarra, VIC, 3141
  • Chapel Street
    ‪1 min walk‬
  • Royal Botanic Gardens
    ‪3 min drive‬
  • Melbourne Cricket Ground
    ‪3 min drive‬
  • Melbourne, VIC (MEL-Tullamarine)
    ‪33 min drive‬

Room options

View all photos for Apartment, 2 Bedrooms, Kitchen

Premium bedding, pillow-top beds, minibar, in-room safe

Apartment, 2 Bedrooms, Kitchen

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
  • 90 sq m
  • Sleeps 5
  • 2 King Beds

Loft, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Jetted Tub

Deluxe Room, 1 King Bed, Jetted Tub

Deluxe Room, 1 King Bed, Jetted Tub

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
TV
Hypo-allergenic bedding
Pillow menu
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
TV
Hypo-allergenic bedding
Pillow menu
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Penthouse, 1 King Bed, Balcony

Penthouse, 1 King Bed, Balcony

Penthouse, 1 King Bed, Balcony

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Premium bedding
  • Sleeps 2
  • 1 King Bed

Deluxe Apartment, 2 Bedrooms, Kitchen

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Premium bedding
  • Sleeps 5
  • 2 Double Beds

View all photos for Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 32 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Apartment, 1 Bedroom, Kitchenette

Apartment, 1 Bedroom, Kitchenette

Apartment, 1 Bedroom, Kitchenette

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
  • 52 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Jetted Tub (Private Office)

Premium bedding, pillow-top beds, minibar, in-room safe

Junior Suite, 1 King Bed, Jetted Tub (Private Office)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Mini-fridge
TV
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room With Spa

Premium bedding, pillow-top beds, minibar, in-room safe

Deluxe Room With Spa

  • Sleeps 3
  • 1 King Bed

Superior Room with Two Twin Beds-Handicap Accessible

  • Sleeps 3
  • 2 Single Beds

View all photos for Superior King Room

Premium bedding, pillow-top beds, minibar, in-room safe

Superior King Room

  • Sleeps 3
  • 1 King Bed

View all photos for Superior Twin Room

Premium bedding, pillow-top beds, minibar, in-room safe

Superior Twin Room

  • Sleeps 3
  • 2 Single Beds

View all photos for One-Bedroom Apartment with King Bed and Kitchenette

Living area

One-Bedroom Apartment with King Bed and Kitchenette

  • Sleeps 3
  • 1 King Bed

Gold Penthouse With One King Bed And Balcony

  • Sleeps 2
  • 1 King Bed

View all photos for Two Bedroom Two Bathroom Apartment

Private kitchen

Two Bedroom Two Bathroom Apartment

  • Sleeps 5
  • 2 Single Beds and 1 King Bed OR 2 King Beds

Superior Room

  • Sleeps 2
  • 1 King Bed

View all photos for Loft Penthouse With SPA Bath And Sauna

Living area

Loft Penthouse With SPA Bath And Sauna

  • Sleeps 2
  • 1 King Bed

DELUXE 2 BEDROOM 2 BATHROOM APARTMENT, 2 King Size Beds, Full Kitchen, Spa Bath

  • Sleeps 5
  • 1 King Bed and 2 Single Beds OR 2 King Beds

View all photos for Junior King Suite

Premium bedding, pillow-top beds, minibar, in-room safe

Junior King Suite

  • Sleeps 3
  • 1 King Bed

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Exterior

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About the area

Melbourne

You'll be connected to a shopping centre at The Como Melbourne by Accor, and within just a 15-minute stroll of Chapel Street and Prahran Market. Highlights at this eco-friendly hotel include a restaurant, an indoor swimming pool and a sauna. .The brasserie, The Brasserie, serves local and international cuisine and is open for breakfast. Enjoy the gym and pool loungers as well as access to free bike hire. 6189 square feet (575 square metres) of event facilities include 8 meeting rooms and a conference centre. Added amenities include free Wi-Fi in public areas, a snack bar/deli and coffee/tea in a common area. Full breakfast is available on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:30 AM and 11:00 AM. There's also self parking, along with the convenience of an airport shuttle. .Sights within a 30-minute walk of this South Yarra hotel include Royal Botanic Gardens and Melbourne Park.

What's nearby

  • Chapel Street - 1 min walk - 0.0 km
  • Royal Botanic Gardens - 3 min drive - 2.0 km
  • Melbourne Cricket Ground - 3 min drive - 2.9 km
  • Rod Laver Arena - 4 min drive - 3.1 km
  • St Kilda Beach - 14 min drive - 5.5 km

Getting around

  • South Yarra Station - 5 min walk
  • Flinders Street Station - 11 min drive
  • Melbourne Airport (MEL) - 33 min drive

Restaurants

  • ‪Grill'd - ‬2 min walk
  • ‪Spoonbill Restaurant & Bar - ‬1 min walk
  • ‪Caffe E Cucina - ‬2 min walk
  • ‪Pacific Seafood BBQ House - ‬3 min walk
  • ‪Schnitz - ‬2 min walk

About this property

The Como Melbourne by Accor

Eco-certified Melbourne hotel connected to a shopping centre, steps from Chapel Street
Along with a restaurant, there's a snack bar/deli on site. A computer station is on site and WiFi is free in public spaces. As a guest of The Como Melbourne by Accor, you'll find an indoor pool, a sauna, a fitness centre, and complimentary bicycles. Event space at this hotel measures 6189 square feet (575 square metres) and includes a conference centre. An airport shuttle (available 24 hours) is available for a fee. A terrace, multilingual staff, and tour/ticket assistance are also featured at the eco-certified The Como Melbourne by Accor. The hotel can provide concierge services and wedding services. Parking is available for a fee.

This Melbourne hotel is smoke free.

  • 1 building
  • 111 guestrooms or units
  • 6 levels
  • Conference rooms
  • 6189 sq ft of conference space
  • 575 sq. m of conference space
  • Built in 1998
  • Deli
  • Poolside lounge chairs
  • Charging station for electric cars
  • Conference centre
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Terrace
  • Garden
  • Outdoor picnic space
  • Beauty salon
  • Computer for guest use
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Dining venue
The Como Melbourne by Accor offers 111 accommodations with minibars and laptop-compatible safes. Pillowtop beds feature premium bedding. A pillow menu is available. Televisions come with premium digital channels, pay-per-view films and Netflix. Bathrooms include bathrobes, slippers, designer toiletries and complimentary toiletries.

This Melbourne hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and desk chairs. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Languages

Chinese (Mandarin), English, Filipino, French, Hindi, Indonesian, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Offsite parking available (AUD 39 per day); discounts available
  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Parking on site (AUD 49 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; AUD 40 per person
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • The Brasserie

Things to do

  • Free bicycle rentals
  • Gym
  • Indoor pool
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • Baby bath
  • Free cot
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Stroller

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 8 meeting rooms
  • Computer station
  • Conference centre (6,189 square foot of space)

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible airport shuttle
  • Lift (120 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (150 centimetre high)
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 6 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1998
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch TV with premium digital channels
  • Netflix
  • Pay films
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • In-room dining only
  • Limited room service
  • Meal delivery service
  • Minibar
  • Restaurant dining guides
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The property charges 1.4 per cent for credit card payments
Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 80.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately AUD 40 per person
  • Airport shuttle fee: AUD 180 per vehicle (one-way, maximum occupancy 4)
  • Self-parking fee: AUD 49 per day
  • Nearby parking fee: AUD 39 per day (164 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 80.0 per night
  • High chair fee: AUD 0 per night
  • Credit card charges are subject to a surcharge of 1.4 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds, rollaway/extra beds, sofa beds and high chair
This property accepts credit cards, debit cards, mobile payments and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve cots/infant beds, rollaway/extra beds, sofa beds and high chair. This property accepts Visa, Mastercard, American Express, Discover, JCB International, Union Pay, Eurocard, debit cards, cash and mobile payments. This property reserves the right to pre-authorise the guest's credit card prior to arrival. Long-term renters welcome. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Set meals are served in guestrooms only (no menus or public dining).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Como Collection
Como Melbourne
Como Melbourne MGallery
Como Melbourne MGallery Collection
Como Melbourne MGallery Collection Hotel
Como Melbourne MGallery Collection Hotel South Yarra
Como Melbourne MGallery Collection South Yarra
Como MGallery
MGallery Collection Melbourne
MGallery Como

Frequently asked questions

What is the cancellation policy at The Como Melbourne by Accor?

The Como Melbourne by Accor offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Como Melbourne by Accor?

As of 12 May 2025, prices found for a 1-night stay for 2 adults at The Como Melbourne by Accor on 1 Jun 2025 start from NZ$259.36, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Como Melbourne by Accor?

Yep, The Como Melbourne by Accor has a self car park for AUD 49 per day.

Are there any beaches close to The Como Melbourne by Accor?

The closest beach to The Como Melbourne by Accor is St Kilda Beach (3.9 km).

Does The Como Melbourne by Accor have a pool?

The Como Melbourne by Accor has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

Is The Como Melbourne by Accor family-friendly?

You bet! With amenities such as a corner/local shop and laundry facilities, as well as baby baths and free infant beds in the guestrooms, it's no surprise that The Como Melbourne by Accor is a hit with families.

Does The Como Melbourne by Accor serve breakfast?

Yep, full brekkie is served on weekdays between 6:30 AM and 10:30 AM and on weekends from 7:30 AM to 11:00 AM.

Is there a free airport shuttle available at The Como Melbourne by Accor?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at The Como Melbourne by Accor?

Yep, you can grab a meal at The Como Melbourne by Accor's onsite restaurant that serves local and international cuisine.

What time are check-in & check-out at The Como Melbourne by Accor?

Check-in begins at 2 PM. Check-out time is 11 AM.

Are pets allowed at The Como Melbourne by Accor?

No, only service animals are allowed.

The Como Melbourne by Accor Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 693 out of 1001 reviews
Rating 8 - Good. 230 out of 1001 reviews
Rating 6 - Okay. 55 out of 1001 reviews
Rating 4 - Poor. 17 out of 1001 reviews
Rating 2 - Terrible. 6 out of 1001 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

6/10 Okay

Justin

Liked: Amenities
The standards are slipping in this hotel. Its quite dated now and my room was not made up until after 3pm each day and that has never happened before. The hotel has no plates or knifes and forks if you order food in to eat from but they have cups and glasses? The hotel is slipping slowly but surely and i have stayed here on many occasions so do know this hotel well. The room i was given had a huge safety issue of getting in and out of trying to shower as the step out onto the floor is a major safety and potential serious injury issue. The bath tub had grime in the spa ports and has not been cleaned properly. I really like this hotel but it has slipped in their standards a lot.
Stayed 4 nights in Mar 2025

10/10 Excellent

Jacqueline

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and helpful staff. Amazing rooms super comfy beds and fantastic breakfast. Thanks
Stayed 1 night in Feb 2025

6/10 Okay

Melissa

Travelled with family
Liked: Staff & service, room comfort

Amazing staff and location, let down by building.

The staff were amazing! But, the hotel is not 5 star. The bathroom was dirty, the bath/shower combo was dangerous to get in and out of, there was only 1 set of toiletries in the bathroom, stiff, scratchy towels, coffee machine (while appreciated) needs replacing. Breakfast was disappointing, worth it if you get a good deal with the room, but they need more staff, buffet style beverages were constantly empty, even the coffee capsules ran out and food quality wasnt great. The whole place needs an upgrade, good clean and lower rating. On the positive, the beds were really comfortable, block out blinds really worked, quiet rooms, position is perfect, public transport is close and frequent, great dining options close by and super friendly staff. Tip: weekend off site parking is only $15 for 24 hrs. It's attached to the hotel.
Stayed 1 night in Feb 2025

10/10 Excellent

Kieran

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

David, columbus

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

David, columbus

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located in a fun, active area. Easy walk to restaurants , bars and shopping.
Stayed 2 nights in Jan 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staying at the Como is a wonderful experience, such beautifully, comfortably appointed rooms, and having the Como Centre adjoining, with Laurent for breakfast pastries and Palace Cinemas, is the cherry on top of it all. Now if only they had more affordable parking for guests, that would be perfect...
Stayed 3 nights in Dec 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

susan

Liked: Staff & service
Disliked: Cleanliness
The accommodation is tired. Great location. My daughter saw a mouse in her room.
Stayed 3 nights in Dec 2024

10/10 Excellent

Celeste

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

6/10 Okay

Nena

Stayed 2 nights in Dec 2024

6/10 Okay

Judith

Business traveller
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Property is tired. Needs a major renovation. Closet space and drawers totally inadequate although the room was very large with much wasted space. Towels are small and worn, bathrobe cheap. No extra blanket in the room which even after adjusting the aircon was cold. Staff were excellent and very helpful.
Stayed 2 nights in Nov 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
EASY!
Stayed 2 nights in Oct 2024

10/10 Excellent

Neil

Stayed 1 night in Nov 2024

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Bradley

Liked: Cleanliness, property conditions & facilities
Hotel staff were very invested.
Stayed 1 night in Nov 2024

4/10 Poor

Veronica

Below average. My room had a water leak and it smelled like mould. Quite underwhelmed for a 5 star hotel. Hotel poorly managed - staff did their best but cracks were evident. Everything seemed generic. No joy to be found here.
Stayed 2 nights in Oct 2024

8/10 Good

Bree

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 1 night in Sep 2024

8/10 Good

Svetlana

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gorgeous comfortable apartment, clean as pictured

We had a 2 bedroom, 2 baths with full kitchen apartment, sleeping 4 people. The room was gorgeous, a lot of room, comfortable & clean. However, the entry to the hotel smelt like something was dead, making it quite awful dry-reaching when travelling in & out of the hotel. We asked what the smell was & each time mentioned "they couldn't smell anything?" Parking was offered to all 4 people but when we all arrived individually, were told it was only for one car & the other 3 would have to park elsewhere. We triple checked this & couldn't believe reception denied that could be the case - either way though, after much distress, they let us leave all our cars there but then charged $49 for additional cars, not what we planned for. Had we known, it would've been cheaper to park in a undercover garage. Breakfast was nice but the hot food is cooked away from the dining area & brought to the table - not often hot enough, cooled off by the time we received it. Variety was good but not the total full buffet package we are use to getting from other hotels with the same star rating.
Stayed 1 night in Aug 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Loved staying at Como
Stayed 1 night in Aug 2024

10/10 Excellent

Naomi

Stayed 1 night in Aug 2024

10/10 Excellent

Louise

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2024