Mermaid Beach hotels & accommodation with pools

Great location, so much for the kids to do and enjoy, staff were beyond accommodating, kind and friendly the service is 2nd to none !!

The location is perfect for the Convention Centre (via a 5 minute walk) and access to the main Broadbeach area. The staff were incredible - the lovely and friendly lady on check in couldn't have been nicer or more helpful! There is some confusion in how to get to/from if you're driving, only because they don't have a dedicated space for pick up/initial registration (drive past the Star Casino, but you need to then double-back past Star Residences). You then have to go back around past the Star Casino and then around the back to park - it's not really well-signed. Plus, some online booking sites mention it's a discounted $20 parking fee but it's actually $25. The rooms are nice, but they're not dark enough (there's a lot of light under the door from the hallway and from the window at night time even with the curtains closed). And a minor thing - I think it was a mistake but I had 2 body washes and 1 conditioner vs. 1 body wash, 1 shampoo, 1 conditioner in the squeezy toiletries. The best part about my stay would definitely be the staff and their service, and the ideal location for what I needed.

Loved the pools and locations. The beach is right there! And it was so peacful up in our room (ocean side, 35th floor).