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Portola Hotel & Spa at Monterey Bay

Property class: 4

Photo gallery for Portola Hotel & Spa at Monterey Bay

A spacious lobby with a modern design, featuring a central seating area with sofas and chairs, surrounded by trees and hanging lights.
Creator video
An outdoor seating area with a wooden bench, chairs, and a central fire feature.
A bar area with a long counter, multiple stools, and a variety of bottles and glasses on shelves.
A modern lounge area with a large fireplace, leather seating, and wooden accents.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Air-conditioning
The current price is NZ$454
includes taxes & fees
1 Nov - 2 Nov

Explore the area

View map
Two Portola Plaza, Monterey, CA, 93940
  • Place, Monterey Convention Center
    ‪1 min walk‬
  • Place, Golden State Theatre
    ‪3 min walk‬
  • Place, Fisherman's Wharf
    ‪3 min walk‬
  • Airport, Monterey, CA (MRY-Monterey Peninsula)
    ‪5 min drive‬

Room options

View all photos for Room, 2 Queen Beds (Courtyard)

A hotel room with two beds, a desk, a chair, a TV, and a view of the outdoors.

Room, 2 Queen Beds (Courtyard)

8.4 out of 10
Very good
(19 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Courtyard)

A hotel room with a large bed, a desk with two chairs, a window with blinds, and a ceiling fan.

Room, 1 King Bed (Courtyard)

9.6 out of 10
Exceptional
(18 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Portola Room Two Queen Beds

A hotel room with a bed, a desk with a laptop, a chair, a TV, and a painting on the wall.

Portola Room Two Queen Beds

9.0 out of 10
Wonderful
(331 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Portola)

A hotel room with a large bed, two armchairs, a small table with fruit, a lamp, and a view through large windows.

Room, 1 King Bed (Portola)

9.0 out of 10
Wonderful
(167 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Portola)

A hotel room with a bed, a desk with a laptop, a chair, a TV, and a painting on the wall.

Room, 2 Queen Beds, Accessible (Portola)

8.0 out of 10
Very good
(19 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Partial Harbor View)

A hotel room with a bed, a desk, a chair, a balcony with a view, and a painting on the wall.

Room, 1 King Bed (Partial Harbor View)

8.8 out of 10
Excellent
(42 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Partial Harbor View)

A hotel room with two beds, a large window with blinds, a ceiling fan, and a small table with a chair.

Room, 2 Queen Beds (Partial Harbor View)

8.6 out of 10
Excellent
(30 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Courtyard)

A hotel room with a large bed, a desk with two chairs, a window with blinds, and a ceiling fan.

Room, 1 King Bed, Accessible (Courtyard)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Harbour View (Partial)

A hotel room with a bed, desk, laptop, chair, and two armchairs.

Room, 1 King Bed, Accessible, Harbour View (Partial)

  • Harbour view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Portola)

A hotel room with a large bed, two armchairs, a small table with fruit, a lamp, and a view through large windows.

Room, 1 King Bed, Accessible (Portola)

  • Sleeps 3
  • 1 King Bed

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About the area

Monterey

Portola Hotel & Spa at Monterey Bay puts you in the heart of Monterey, connected to the convention centre and within just a 10-minute stroll of popular attractions like Fisherman's Wharf and Monterey Bay. Highlights at this resort include 2 restaurants, 2 bars/lounges and a full-service spa. .The restaurant, Jacks Monterey, is open for breakfast and dinner. Enjoy the outdoor swimming pool, gym and pool loungers as well as access to bike hire. Additionally, you'll find Wi-Fi in public areas, spa services and laundry facilities. Cooked-to-order breakfast is available daily between 6:30 AM and 10:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of valet parking. .Attractions within a 30-minute walk of this 4-property class Downtown Monterey resort include Monterey Bay Aquarium and Cannery Row.
View more Resorts in MontereyOpens in a new window

What's nearby

  • Monterey Convention Center - 1 min walk - 0.1 km
  • Monterey State Historic Park - 2 min walk - 0.2 km
  • Golden State Theatre - 3 min walk - 0.3 km
  • Fisherman's Wharf - 3 min walk - 0.3 km
  • Monterey Bay - 7 min walk - 0.6 km

Getting around

  • Monterey Station - 9 min drive
  • Monterey, CA (MRY-Monterey Peninsula) - 13 min drive

Restaurants

  • ‪Shake's Old Fisherman's Grotto - ‬5 min walk
  • ‪Turn 12 - ‬3 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Dust Bowl Tap Depot - ‬7 min walk
  • ‪Manasiri’s Crepes and Sandwiches - ‬1 min walk

About this property

Portola Hotel & Spa at Monterey Bay

Portola Hotel & Spa at Monterey Bay offers its guests a full-service spa, an outdoor pool, and a fitness centre. There are 2 restaurants on site. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have WiFi for a fee.

Spa services, a terrace, and a vending machine are also featured at the business-friendly Portola Hotel & Spa at Monterey Bay. Parking is available for a fee.

This 4-star Monterey resort is smoke free.

  • 379 guestrooms or units
  • 7 levels
  • 9 buildings
  • 2 dining venues
  • 2 bars or lounges
  • Poolside lounge chairs
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Terrace
  • ATM
  • On-site shopping
  • Lift
  • No smoking on site
Portola Hotel & Spa at Monterey Bay offers 379 air-conditioned accommodations with a safe and coffee/tea makers. Pillowtop beds feature premium bedding. 42-inch LCD televisions come with cable channels and pay-per-view films. Bathrooms include baths or showers, bathrobes, complimentary toiletries and hairdryers.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

The on-site spa has couples treatment room(s). Services include massages.

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per 24-hour period); wired internet (surcharge)
  • Available in some public areas: WiFi (USD 9.95 per night)

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Secured parking on site (USD 29.04 per night; includes in/out privileges)
  • Secured valet parking on site (USD 40.65 per night; includes in/out privileges)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:30 AM for a fee: USD 8 to 20 for adults and USD 5 to 10 for children
  • 2 bars/lounges
  • 2 restaurants

Restaurants on site

  • Jacks Monterey
  • Peter B's Brewpub

Things to do

  • Bicycle rentals
  • Full-service spa
  • Gym
  • Outdoor pool
  • Shopping

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff

Outdoors

  • On the bay
  • Pool loungers
  • Terrace

Full-service spa

  • Couples treatment rooms
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Handrails in stairways
  • Lift
  • Low-height counter and sink
  • Pool hoist on site
  • Raised toilet seat
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 7 floors
  • 9 buildings
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 58.18 per accommodation (varies based on length of stay), plus a deposit of USD 58.18 per night
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 58.18 per stay.
  • Free cots (infant beds)!

Payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 8 to 20 for adults and USD 5 to 10 for children
  • Fee for in-room wireless Internet: USD 9.95 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: USD 9.95 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: USD 9.95 per night (rates may vary)
  • Secured self-parking fee: USD 29.04 per night (in/out privileges)
  • Valet parking fee: USD 40.65 per night (in/out privileges)
  • Pet deposit: USD 58.18 per night
  • Pet fee: USD 58.18 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: USD 58.18 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and JCB International. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher and a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access available from 7:00 AM to 10:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Portola
Monterey Bay Portola Hotel
Portola Hotel
Portola Hotel Monterey Bay
Portola Monterey Bay
Portola Hotel And Spa At Monterey Bay
Portola
Portola Hotel Monterey Bay
Portola Hotel Spa at Monterey Bay
Portola & At Monterey Monterey
Portola Hotel Spa at Monterey Bay
Portola Hotel & Spa at Monterey Bay Resort
Portola Hotel & Spa at Monterey Bay Monterey
Portola Hotel & Spa at Monterey Bay Resort Monterey

Frequently asked questions

What is the cancellation policy at Portola Hotel & Spa at Monterey Bay?

Portola Hotel & Spa at Monterey Bay offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Portola Hotel & Spa at Monterey Bay?

As of 30 Oct 2026, prices found for a 1-night stay for 2 adults at Portola Hotel & Spa at Monterey Bay on 1 Nov 2026 start from NZ$454, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Portola Hotel & Spa at Monterey Bay?

Yep, Portola Hotel & Spa at Monterey Bay has a secured self car park with in/out privileges for USD 29.04 per night. A self car park is also available, for a fee.

Are there any beaches close to Portola Hotel & Spa at Monterey Bay?

Yep, Portola Hotel & Spa at Monterey Bay is a short 9-minute walk from Monterey State Beach. Fun beach activities include snorkelling, scuba diving and windsurfing. You can also find boat tours.

Is there a spa on site at Portola Hotel & Spa at Monterey Bay?

Yep, there is an onsite spa at Portola Hotel & Spa at Monterey Bay. You'll enjoy services like massages.

Does Portola Hotel & Spa at Monterey Bay have a pool?

Portola Hotel & Spa at Monterey Bay has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 7:00 AM to 10:00 PM.

What luxury perks are available at Portola Hotel & Spa at Monterey Bay?

Portola Hotel & Spa at Monterey Bay features a full-service spa, an outdoor pool and 2 restaurants. All guestrooms come with pillowtop beds and premium bedding.

What makes Portola Hotel & Spa at Monterey Bay a romantic place to stay?

Couples spa treatments and a bar, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at Portola Hotel & Spa at Monterey Bay.

Is Portola Hotel & Spa at Monterey Bay family-friendly?

You bet! With amenities such as laundry facilities and an outdoor pool, as well as free infant beds in the guestrooms, it's no surprise that Portola Hotel & Spa at Monterey Bay is a hit with families.

Does Portola Hotel & Spa at Monterey Bay serve breakfast?

Yep, cooked-to-order brekkie is on offer daily from 6:30 AM to 10:30 AM.

Is there a free airport shuttle available at Portola Hotel & Spa at Monterey Bay?

No, Portola Hotel & Spa at Monterey Bay does not offer an airport shuttle service.

Is there a bar or restaurant at Portola Hotel & Spa at Monterey Bay?

Yep, you can grab a meal at Portola Hotel & Spa at Monterey Bay's onsite restaurant that serves breakfast and dinner.

What time are check-in & check-out at Portola Hotel & Spa at Monterey Bay?

Check-in begins at 4 PM. Check-out time is noon.

Are pets allowed at Portola Hotel & Spa at Monterey Bay?

Furry friends are welcome at Portola Hotel & Spa at Monterey Bay, with food and water bowls on offer.

Portola Hotel & Spa at Monterey Bay Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 2626 out of 3736 reviews
Rating 8 - Good. 662 out of 3736 reviews
Rating 6 - Okay. 270 out of 3736 reviews
Rating 4 - Poor. 94 out of 3736 reviews
Rating 2 - Terrible. 84 out of 3736 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel Near lots of attractions
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property and stay.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay with an awesome location!
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and beautiful surroundings! Very dog friendly which was perfect for our pup.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay here. Lovely hotel right in the centre of the action
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good comfortable family stay . Lovely location and the view from the hotel is beautiful . Recommend for family travel .
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, lovely hotel, nice happy hour at the bar, easy walkable location.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place really enjoyed the stay
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel for a relaxing family vacation. Centrally located to everything. We had a wonderful stay!
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was right, clean, courteous staff everything in walking distance can’t ask for more than that in a hotel
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Idea location, clean, good food.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean, and family friendly
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a nice stay! The hotel is so beautiful and peaceful,
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean rooms and perfect location!
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel! Perfect location.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay! Clean rooms, love the pool area and close to so many things in Monterey! Perfect place to stay for a nice little getaway
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room with great dining options
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay in the heart of Monterey. Room was a bit dated, but excellent property overall! The onsite cafe/bakery was also a plus!
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is great, the food is always good and the rooms are clean, comfortable, safe and welcoming.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best dog friendly hotel in a great location!
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was great. The restaurant was amazing as well
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, comfortable room. Had a great time
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the very pet friendly vibes.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and great location.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a perfect location! Very close distance to Fishermans border, shops, restaurants. Can walk to Cannery Row and easily take trolley as well.
Stayed 2 nights in Jul 2026