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Sofitel Mumbai BKC Hotel

5.0 star property
Luxury Mumbai hotel connected to the convention centre, a quick walk to U.S. Consulate General

Photo gallery for Sofitel Mumbai BKC Hotel

5 restaurants, breakfast, lunch served; local and international cuisine
1 bedroom, premium bedding, down duvets, minibar
Exterior
5 bars/lounges
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet-friendly
  • Bar
  • Spa
The current price is NZ$226
includes taxes & fees
29 June - 30 June

Explore the area

Map
C-57, Bandra Kurla Complex, Bandra East, Mumbai, Maharashtra, 400051
  • U.S. Consulate General
    ‪2 min walk‬
  • Jio World Convention Centre
    ‪8 min walk‬
  • MMRDA Grounds
    ‪16 min walk‬
  • Mumbai (BOM-Chhatrapati Shivaji Intl.)
    ‪7 min drive‬

Room options

View all photos for Suite, 1 King Bed (Prestige)

1 bedroom, premium bedding, down duvets, minibar

Suite, 1 King Bed (Prestige)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
HDTV
  • 77 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Luxury Room, 2 Single Beds

1 bedroom, premium bedding, down duvets, minibar

Luxury Room, 2 Single Beds

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Pillow menu
  • 38 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Room, 1 King Bed, Business Lounge Access

1 bedroom, premium bedding, down duvets, minibar

Room, 1 King Bed, Business Lounge Access

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
HDTV
Hypo-allergenic bedding
  • 35 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Single Beds, Business Lounge Access

1 bedroom, premium bedding, down duvets, minibar

Room, 2 Single Beds, Business Lounge Access

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
HDTV
Hypo-allergenic bedding
  • 38 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
  • 48 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Opera)

1 bedroom, premium bedding, down duvets, minibar

Suite, 1 King Bed (Opera)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
HDTV
  • 57 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Luxury Room, 1 King Bed

Luxury Room, 1 King Bed

Luxury Room, 1 King Bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Pillow menu
  • 35 sq m
  • Sleeps 4
  • 1 King Bed

About the area

Mumbai

Sofitel Mumbai BKC Hotel places you in the centre of Mumbai, connected to the convention centre and within a 30-minute stroll of U.S. Consulate General and MMRDA Grounds. Highlights at this luxury hotel include 5 restaurants, 5 bars/lounges and a full-service spa. .A day of pampering at Sofitel Spa can include deep-tissue massages, aromatherapy and Ayurvedic treatments along with access to the sauna and hot tub. The restaurant, Pondichery Cafe, serves local and international cuisine and is open for breakfast, brunch, lunch and dinner. Enjoy the outdoor swimming pool, 24-hour gym, sauna and pool loungers. Meeting rooms, a conference centre, and a business centre are among the business amenities offered. Other amenities include free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Full breakfast is available daily between 7:00 AM and 10:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also free valet parking, along with the convenience of an airport shuttle. .Sights within a 10-minute drive of this 5-property class Bandra Kurla Complex hotel include Phoenix Market City Mall and Lilavati Hospital.

What's nearby

  • U.S. Consulate General - 2 min walk - 0.2 km
  • Nita Mukesh Ambani Cultural Centre - 6 min walk - 0.6 km
  • Jio World Convention Centre - 8 min walk - 0.7 km
  • MMRDA Grounds - 16 min walk - 1.3 km
  • Phoenix Market City Mall - 3 min drive - 3.4 km

Getting around

  • Mumbai Kurla Station - 2 min drive
  • Lokmanya Tilak Terminus Station - 4 min drive
  • Chhatrapati Shivaji International Airport (BOM) - 24 min drive

Restaurants

  • ‪Hotel BKC Garden - ‬1 min walk
  • ‪Hitchki Bkc - ‬4 min walk
  • ‪Masala Library - ‬4 min walk
  • ‪Tuskers - ‬1 min walk
  • ‪Trident Patisserie and Delicatessen - ‬4 min walk

About this property

Sofitel Mumbai BKC Hotel

Luxury Mumbai hotel connected to the convention centre, a quick walk to U.S. Consulate General
Sofitel Mumbai BKC Hotel offers its guests a full-service spa, an outdoor pool, and a 24-hour health club. There are 5 restaurants and 2 coffee shops/cafes, as well as a nearby snack bar/deli. You can unwind with a drink at one of the 5 bars/lounges. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A business centre and meeting rooms are available. A sauna, spa services, and a library are also featured at the luxury Sofitel Mumbai BKC Hotel. An airport shuttle (available 24 hours) is available for a fee. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 5-star Mumbai hotel.

  • 302 guestrooms or units
  • 14 levels
  • 5 dining venues
  • 5 bars or lounges
  • 2 coffee shops
  • Conference rooms
  • Built in 2012
  • Deli
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Water dispenser
Sofitel Mumbai BKC Hotel offers 302 air-conditioned accommodations with minibars and laptop-compatible safes. This individually decorated and furnished accommodation includes day beds. Beds feature down duvets and premium bedding. A pillow menu is available. LCD televisions come with premium satellite channels. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and designer toiletries.

This Mumbai hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Sofitel Spa has 6 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Hindi

Similar properties

Exterior

Trident Bandra Kurla Mumbai

  • Pool
  • Spa
  • Parking included
  • Free WiFi
4.6 out of 5, Wonderful, 1,002 reviews
The price is NZ$239
includes taxes & fees
29 June - 30 June
Trident Bandra Kurla Mumbai

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Free secured, covered self parking on site
  • Free secured, covered valet parking on site

Food and drink

  • Daily full breakfast available 7:00 AM to 10:30 AM for a fee: INR 2,416 for adults and INR 1,208 for children
  • 2 coffee shops/cafes
  • 5 bars/lounges
  • 5 restaurants
  • Snack bar/deli

Restaurants on site

  • Artisan
  • Jyran Tandoor Dining
  • Pondichery Cafe
  • Tuskers Vegetarian Dining

Things to do

  • 24-hour health club
  • Full-service spa
  • Library
  • Outdoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • In-room babysitting
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Doorbell and phone notification
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 14 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2012
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Lifeguards
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Day bed
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with premium cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 18 and older; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in
For any questions, please contact the property using the information on the booking confirmation
Children are not permitted in the Club Millésime Business Lounge.
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Access methods

Staffed front desk

Pets

  • Pets: INR 3000 per pet, per stay
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for INR 1500.0 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately INR 2416 for adults and from INR 1208 for children
  • Airport shuttle fee: INR 5000 per vehicle (one-way, maximum occupancy 2)
  • Pet fee: INR 3000 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: INR 1500.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. This property uses a grey water recycling system and eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 18 and over; guests must have received their complete COVID-19 vaccination at least 14 days prior to check-in. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • Pool access available from 6:00 AM to 8:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

BKC Sofitel
Mumbai BKC
Mumbai Sofitel
Mumbai Sofitel BKC
Sofitel BKC
Sofitel BKC Hotel
Sofitel BKC Hotel Mumbai
Sofitel BKC Mumbai
Sofitel Mumbai
Sofitel Mumbai BKC
Sofitel Mumbai Bkc Hotel Mumbai (Bombay)
Sofitel Mumbai BKC Hotel
Sofitel Mumbai BKC
Sofitel Mumbai BKC Hotel Hotel
Sofitel Mumbai BKC Hotel Mumbai
Sofitel Mumbai BKC Hotel Hotel Mumbai

Frequently asked questions

What is the cancellation policy at Sofitel Mumbai BKC Hotel?

Sofitel Mumbai BKC Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Sofitel Mumbai BKC Hotel?

As of 15 Jun 2025, prices found for a 1-night stay for 2 adults at Sofitel Mumbai BKC Hotel on 29 Jun 2025 start from NZ$225.60, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Sofitel Mumbai BKC Hotel?

Yep, Sofitel Mumbai BKC Hotel has a free self car park and free valet parking.

Are there any beaches close to Sofitel Mumbai BKC Hotel?

The closest beach to Sofitel Mumbai BKC Hotel is Juhu Beach (6.2 km).

Is there a spa on site at Sofitel Mumbai BKC Hotel?

Yep, Sofitel Spa is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as Swedish massages.

Does Sofitel Mumbai BKC Hotel have a pool?

Sofitel Mumbai BKC Hotel has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open 6:00 AM to 8:00 PM.

What luxury perks are available at Sofitel Mumbai BKC Hotel?

Sofitel Mumbai BKC Hotel features a full-service spa, a 24-hour health club and an outdoor pool. All guestrooms come with deep soaking tubs, premium bedding and 24-hour room service.

What makes Sofitel Mumbai BKC Hotel a romantic place to stay?

A hot tub and couples spa treatments, as well as deep-soaking baths and premium bedding in the guestrooms, help set the scene for a romantic weekend at Sofitel Mumbai BKC Hotel.

Is Sofitel Mumbai BKC Hotel family-friendly?

You bet! With amenities such as children's meals and babysitting services, as well as childcare services in the guestrooms, it's no surprise that Sofitel Mumbai BKC Hotel is a hit with families.

Are there hot tubs in the rooms at Sofitel Mumbai BKC Hotel?

No, but there are deep-soaking baths in the guestrooms.

Does Sofitel Mumbai BKC Hotel serve breakfast?

Yep, full breakfast is served daily between 7:00 AM and 10:30 AM.

Is there a free airport shuttle available at Sofitel Mumbai BKC Hotel?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Sofitel Mumbai BKC Hotel?

Yep, you can grab a meal at Sofitel Mumbai BKC Hotel's onsite restaurant that serves local and international cuisine.

What time are check-in & check-out at Sofitel Mumbai BKC Hotel?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Sofitel Mumbai BKC Hotel?

Furry friends are welcome at Sofitel Mumbai BKC Hotel, with food and water bowls on offer.

Sofitel Mumbai BKC Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 670 out of 1002 reviews
Rating 8 - Good. 189 out of 1002 reviews
Rating 6 - Okay. 66 out of 1002 reviews
Rating 4 - Poor. 36 out of 1002 reviews
Rating 2 - Terrible. 41 out of 1002 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay at Sofitel

We spent one night and had a great experience. The staff are very courteous and helpful. Cleanliness and comfort are excellent. Ordered breakfast from thd room service menu and it was very good. Ghe bathroom is super clean. Over all a great place to stay.
Stayed 1 night in Mar 2025

10/10 Excellent

Aanchal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing hotel

Excellent hotel, gorgeous locality and amazing amazing service. I cannot say enough nice things about this property- I wish I'd had more time!
Stayed 1 night in Mar 2025

6/10 Okay

Huei

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Will try to avoid this hotel

Room 933's configuration is very user unfriendly. To access the WC, I need to deal with two heavy glass doors. There are too many corners within a simple room. The work desk (glass top) is pressing against the power socket - it is impossible to use the socket. Charges are too expensive for such an old hotel, including the food - comparing with other major cities. Plus: The service staff during breakfast are very efficient and quick.
Stayed 1 night in Mar 2025

10/10 Excellent

Raziya

Stayed 2 nights in Jan 2025

10/10 Excellent

Mayur

Stayed 3 nights in Feb 2025

10/10 Excellent

Purnendu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will stay again!

Excellent stay. Location is very convenient for US embassy or related work. Great food options within hotel. Amenities are excellent.
Stayed 2 nights in Feb 2025

10/10 Excellent

amit

Stayed 6 nights in Feb 2025

10/10 Excellent

Asmita, Markham

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the breakfast spread. Dinner at Jyran restaurant was great. Food was delicious and service was amazing. Also, a special shout out to Khushboo, Viraj, Chef Anant, Ritesh and Rishikesh who made our stay very pleasant and enjoyable
Stayed 6 nights in Feb 2025

10/10 Excellent

NARESH

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall awsome
Stayed 2 nights in Feb 2025

8/10 Good

Shiraz

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

4/10 Poor

Balraj

Travelled with family and small children
Liked: Staff & service
The main advantage of this property is its proximity to the U.S. Embassy. However, the rooms have a noticeable odor and appear quite outdated. While the staff are friendly, the overall food quality lacks flavor. Considering the price, this property may not provide good value for money. We stayed for about five nights, and the breakfast offerings were repetitive. Eating the same food every day for five days is not ideal for anyone.
Stayed 5 nights in Feb 2025

10/10 Excellent

Joyti

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
loved my stsy there. i will definately book back.
Stayed 3 nights in Feb 2025

10/10 Excellent

Nidhi

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My mom and sister stayed there on Feb 9th. It was great. Staff was really nice and polite.
Stayed 1 night in Feb 2025

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay.
Stayed 5 nights in Feb 2025

4/10 Poor

Jonathan

Liked: Cleanliness
Disliked: Staff & service
Stayed 9 nights in Feb 2025

10/10 Excellent

jade

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with incredible breakfast
Stayed 2 nights in Feb 2025

8/10 Good

Prasad, Decatur

Liked: Cleanliness, staff & service, property conditions & facilities
decor could have been better for our taste
Stayed 2 nights in Jan 2025

2/10 Terrible

Suvarnkirti M, Maple Grove

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
One of the worst nightmare. Had bedbugs.. after complaining learnt that the property was recently under vent pest control. The staff was just trying to be polite but didn’t want to do anything about it. We had rashes and skin reaction. Was offered complimentary to go snacks but didn’t do anything about reimbursement. Wish I can give none stars.
Stayed 1 night in Oct 2024

8/10 Good

Enosh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A grand and nice hotel to stay. We were given a stained blanket, that's just about one fault at their end. They did offer to exchange it, though. So not holding it against them but just mentioning to let the staff know. Otherwise, wonderful location, walkable to US Consulate.
Stayed 1 night in Jan 2025

10/10 Excellent

Priya

Stayed 1 night in Jan 2025

8/10 Good

Mayank, Sugar Land

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to Jio World Center and NMACC. Rooms could use an option of more brightly lit (it felt kid of dark even with all lights on)
Stayed 2 nights in Jan 2025

6/10 Okay

Sandra

Travelled with family
Disliked: Cleanliness
Stayed 1 night in Jan 2025

10/10 Excellent

parag

Stayed 1 night in Jan 2025

10/10 Excellent

Jayshree

Lady on reception desk roopali so so helpful. All staff Exceptional. I was looked after by everyone so well. Robert on concierge too Very happy with my stay
Stayed 1 night in Jan 2025

8/10 Good

Shabana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights, hotel was overall really nice but the room was dated. Shower drained really slow and kept getting jammed. The breakfast buffet was amazing. Staff were mostly good - some went above and beyond at jyra, others seemed disinterested. Staff were overly desperate for 5 star reviews- sr management needs to realize that’s a tacky strategy for a hotel like this.
Stayed 2 nights in Jan 2025