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Sofitel Mumbai BKC Hotel

5.0 star property
Luxury Mumbai hotel connected to the convention centre, a quick walk to U.S. Consulate General

Photo gallery for Sofitel Mumbai BKC Hotel

5 restaurants, breakfast, lunch served; local and international cuisine
Lobby sitting area
Exterior
5 restaurants, breakfast, lunch served; local and international cuisine
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet-friendly
  • Bar
  • Spa
  • Gym
The current price is NZ$222
includes taxes & fees
27 Sept - 28 Sept

Explore the area

View map
C-57, Bandra Kurla Complex, Bandra East, Mumbai, Maharashtra, 400051
  • U.S. Consulate General
    ‪2 min walk‬
  • Jio World Convention Centre
    ‪8 min walk‬
  • MMRDA Grounds
    ‪16 min walk‬
  • Mumbai (BOM-Chhatrapati Shivaji Intl.)
    ‪7 min drive‬

Room options

View all photos for Suite, 1 King Bed (Prestige)

1 bedroom, premium bedding, down duvets, minibar

Suite, 1 King Bed (Prestige)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
HDTV
  • 77 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Luxury Room, 2 Single Beds

1 bedroom, premium bedding, down duvets, minibar

Luxury Room, 2 Single Beds

9.2 out of 10
Wonderful
(10 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Pillow menu
  • 38 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Room, 1 King Bed, Business Lounge Access

1 bedroom, premium bedding, down duvets, minibar

Room, 1 King Bed, Business Lounge Access

8.8 out of 10
Excellent
(6 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
HDTV
Hypo-allergenic bedding
  • 35 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Single Beds, Business Lounge Access

1 bedroom, premium bedding, down duvets, minibar

Room, 2 Single Beds, Business Lounge Access

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
HDTV
Hypo-allergenic bedding
  • 38 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Opera)

1 bedroom, premium bedding, down duvets, minibar

Suite, 1 King Bed (Opera)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
HDTV
  • 57 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Luxury Room, 1 King Bed

Luxury Room, 1 King Bed

Luxury Room, 1 King Bed

9.2 out of 10
Wonderful
(25 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Pillow menu
  • 35 sq m
  • Sleeps 4
  • 1 King Bed

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ITC Grand Central, a Luxury Collection Hotel, Mumbai

Parel
  • Pool
  • Spa
  • Parking included
  • Free WiFi
4.5 out of 5, Wonderful, 665 reviews
The price is NZ$281
includes taxes & fees
26 Sept - 27 Sept
ITC Grand Central, a Luxury Collection Hotel, Mumbai

About the area

Mumbai

Sofitel Mumbai BKC Hotel places you in the centre of Mumbai, connected to the convention centre and within a 30-minute stroll of U.S. Consulate General and MMRDA Grounds. Highlights at this luxury hotel include 5 restaurants, 5 bars/lounges and a full-service spa. .A day of pampering at Sofitel Spa can include deep-tissue massages, aromatherapy and Ayurvedic treatments along with access to the sauna and hot tub. The restaurant, Pondichery Cafe, serves local and international cuisine and is open for breakfast, brunch, lunch and dinner. Enjoy the outdoor swimming pool, 24-hour gym, sauna and pool loungers. Meeting rooms, a conference centre, and a business centre are among the business amenities offered. Other amenities include free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Full breakfast is available daily between 7:00 AM and 10:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also free valet parking, along with the convenience of an airport shuttle. .Sights within a 10-minute drive of this 5-property class Bandra Kurla Complex hotel include Phoenix Market City Mall and Lilavati Hospital.

What's nearby

  • U.S. Consulate General - 2 min walk - 0.2 km
  • Nita Mukesh Ambani Cultural Centre - 6 min walk - 0.6 km
  • Jio World Convention Centre - 8 min walk - 0.7 km
  • MMRDA Grounds - 16 min walk - 1.3 km
  • Phoenix Market City Mall - 3 min drive - 3.4 km

Getting around

  • Mumbai Kurla Station - 2 min drive
  • Lokmanya Tilak Terminus Station - 4 min drive
  • Chhatrapati Shivaji International Airport (BOM) - 24 min drive

Restaurants

  • ‪EL&N - ‬5 min walk
  • ‪Trident Club Lounge - ‬4 min walk
  • ‪Bawri - ‬7 min walk
  • ‪Jyran - ‬2 min walk
  • ‪Lyla Mexican Restaurant - ‬3 min walk

About this property

Sofitel Mumbai BKC Hotel

Luxury Mumbai hotel connected to the convention centre, a quick walk to U.S. Consulate General
Sofitel Mumbai BKC Hotel offers its guests a full-service spa, an outdoor pool, and a 24-hour health club. There are 5 restaurants and 2 coffee shops/cafes, as well as a nearby snack bar/deli. You can unwind with a drink at one of the 5 bars/lounges. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A business centre and meeting rooms are available. A sauna, spa services, and a library are also featured at the luxury Sofitel Mumbai BKC Hotel. An airport shuttle (available 24 hours) is available for a fee. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 5-star Mumbai hotel.

  • 302 guestrooms or units
  • 14 levels
  • 5 dining venues
  • 5 bars or lounges
  • 2 coffee shops
  • Conference rooms
  • Built in 2012
  • Deli
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Water dispenser
Sofitel Mumbai BKC Hotel offers 302 air-conditioned accommodations with minibars and laptop-compatible safes. This individually decorated and furnished accommodation includes day beds. Beds feature down duvets and premium bedding. A pillow menu is available. LCD televisions come with premium satellite channels. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and designer toiletries.

This Mumbai hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Sofitel Spa has 6 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Similar properties

Exterior

Trident Bandra Kurla Mumbai

  • Pool
  • Spa
  • Parking included
  • Free WiFi
4.6 out of 5, Wonderful, 1,000 reviews
The price is NZ$241
includes taxes & fees
21 Sept - 22 Sept
Trident Bandra Kurla Mumbai

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Free secured, covered self parking on site
  • Free secured, covered valet parking on site

Food and drink

  • Daily full breakfast available 7:00 AM to 10:30 AM for a fee: INR 2,416 for adults and INR 1,208 for children
  • 2 coffee shops/cafes
  • 5 bars/lounges
  • 5 restaurants
  • Snack bar/deli

Restaurants on site

  • Artisan
  • Jyran Tandoor Dining
  • Pondichery Cafe
  • Tuskers Vegetarian Dining

Things to do

  • 24-hour health club
  • Full-service spa
  • Library
  • Outdoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • In-room babysitting
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Doorbell and phone notification
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 14 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2012
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Lifeguards
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Day bed
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with premium cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 18 and older; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in
For any questions, please contact the property using the information on the booking confirmation
Children are not permitted in the Club Millésime Business Lounge.
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Access methods

Staffed front desk

Pets

  • Pets: INR 3000 per pet, per stay
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for INR 1500.0 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately INR 2416 for adults and from INR 1208 for children
  • Airport shuttle fee: INR 5000 per vehicle (one-way, maximum occupancy 2)
  • Pet fee: INR 3000 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: INR 1500.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. This property uses a grey water recycling system and eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 18 and over; guests must have received their complete COVID-19 vaccination at least 14 days prior to check-in. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • Pool access available from 6:00 AM to 8:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

BKC Sofitel
Mumbai BKC
Mumbai Sofitel
Mumbai Sofitel BKC
Sofitel BKC
Sofitel BKC Hotel
Sofitel BKC Hotel Mumbai
Sofitel BKC Mumbai
Sofitel Mumbai
Sofitel Mumbai BKC
Sofitel Mumbai Bkc Hotel Mumbai (Bombay)
Sofitel Mumbai BKC Hotel
Sofitel Mumbai BKC
Sofitel Mumbai BKC Hotel Hotel
Sofitel Mumbai BKC Hotel Mumbai
Sofitel Mumbai BKC Hotel Hotel Mumbai

Frequently asked questions

What is the cancellation policy at Sofitel Mumbai BKC Hotel?

Sofitel Mumbai BKC Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Sofitel Mumbai BKC Hotel?

As of 14 Sept 2025, prices found for a 1-night stay for 2 adults at Sofitel Mumbai BKC Hotel on 27 Sept 2025 start from NZ$222.23, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Sofitel Mumbai BKC Hotel?

Yep, Sofitel Mumbai BKC Hotel has a free self car park and free valet parking.

Are there any beaches close to Sofitel Mumbai BKC Hotel?

The closest beach to Sofitel Mumbai BKC Hotel is Juhu Beach (6.2 km).

Is there a spa on site at Sofitel Mumbai BKC Hotel?

Yep, Sofitel Spa is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as hot stone massages.

Does Sofitel Mumbai BKC Hotel have a pool?

Sofitel Mumbai BKC Hotel has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open 6:00 AM to 8:00 PM.

What luxury perks are available at Sofitel Mumbai BKC Hotel?

Sofitel Mumbai BKC Hotel features a full-service spa, a 24-hour health club and an outdoor pool. All guestrooms come with deep soaking tubs, premium bedding and 24-hour room service.

What makes Sofitel Mumbai BKC Hotel a romantic place to stay?

A hot tub and couples spa treatments, as well as deep-soaking baths and premium bedding in the guestrooms, help set the scene for a romantic weekend at Sofitel Mumbai BKC Hotel.

Is Sofitel Mumbai BKC Hotel family-friendly?

You bet! With amenities such as children's meals and babysitting services, as well as childcare services in the guestrooms, it's no surprise that Sofitel Mumbai BKC Hotel is a hit with families.

Are there hot tubs in the rooms at Sofitel Mumbai BKC Hotel?

No, but there are deep-soaking baths in the guestrooms.

Does Sofitel Mumbai BKC Hotel serve breakfast?

Yep, full breakfast is served daily between 7:00 AM and 10:30 AM.

Is there a free airport shuttle available at Sofitel Mumbai BKC Hotel?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Sofitel Mumbai BKC Hotel?

Yep, you can grab a meal at Sofitel Mumbai BKC Hotel's onsite restaurant that serves local and international cuisine.

What time are check-in & check-out at Sofitel Mumbai BKC Hotel?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Sofitel Mumbai BKC Hotel?

Furry friends are welcome at Sofitel Mumbai BKC Hotel, with food and water bowls on offer.

Sofitel Mumbai BKC Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 674 out of 1002 reviews
Rating 8 - Good. 186 out of 1002 reviews
Rating 6 - Okay. 64 out of 1002 reviews
Rating 4 - Poor. 37 out of 1002 reviews
Rating 2 - Terrible. 41 out of 1002 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Sajeer, Atlanta

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities
NA
Stayed 1 night in Jun 2025

8/10 Good

Akshat

Liked: Cleanliness, staff & service, property conditions & facilities
-
Stayed 1 night in May 2025

10/10 Excellent

Shilpa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a good time - nice hotel and pet friendly. Though one feedback- it would be awesome if they allow pets in common amenity areas as well.
Stayed 1 night in May 2025

10/10 Excellent

milena

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Gurinder

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Sapana

Stayed 1 night in May 2025

10/10 Excellent

ranabir

Stayed 1 night in May 2025

10/10 Excellent

Manish

Stayed 1 night in May 2025

10/10 Excellent

RAJIV

Travelled with family
Liked: Property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Manish

Stayed 2 nights in Apr 2025

2/10 Terrible

Sukhwinder

Stayed 1 night in May 2025

10/10 Excellent

Premchander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Apr 2025

10/10 Excellent

Benjamin

Stayed 3 nights in May 2025

6/10 Okay

Yaroslav

Business traveller
Liked: Cleanliness, staff & service
Stayed 2 nights in Jan 2025

8/10 Good

Ashok

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Purushothama

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent front desk and guest relations team,
Stayed 3 nights in Apr 2025

10/10 Excellent

Alexander

Stayed 1 night in Feb 2025

10/10 Excellent

Soumya Ranjan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

8/10 Good

Hideki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Kay

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The beginning of the stay was great. The housekeeping deteriorated daily. First day we had all the amenities in our room, but daily we would be missing towels, spoons, lotion, trash take out. The room was really lovely, but housekeeping needs to check more closely daily. The buffet was good but way too expensive. A person can not possibly eat enough food in one sitting to justify the price. The pool was just okay. Water was warm and not refreshing. Personnel are always looking for a tip, so that can be annoying too.
Stayed 5 nights in Apr 2025

10/10 Excellent

Manju

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I typically write reviews after completing my stay, but the experience has been so great, I’m writing it now. I came to Mumbai as a tourist for two days with my family. Hotel and rooms: Luxurious. The rooms, especially the bathroom, are very spacious. My parents said they felt they were staying in a palace of sorts. Food: The breakfast buffet is impeccable. I’ve stayed at many luxury hotels with a similar spread (in quantity), but none that tasted as good as Sofitel’s. The chefs need to take a bow. The best vada pav, waffles, and baked goods. Everything was delicious. Staff/service: Also impeccable - 10/10. Everyone is so friendly and helpful. The hotel had a complementary cocktail night and it was out of this world. The best drinks and appetizers. Location: I personally love BKC. It feels very modern. The hotel felt close enough to the remainder of the city - especially west Bandra. Just fyi - I took a taxi to get here from the airport and it was reasonable at 1200 rupees. Everything is so immaculately done here. I would definitely stay here again.
Stayed 3 nights in Apr 2025

8/10 Good

Amaz

Stayed 3 nights in Mar 2025

2/10 Terrible

Shubhankar Ajit

Stayed 1 night in Mar 2025

10/10 Excellent

ERIC

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The dining experience for breakfast and lunch was really enjoyable. Lovely food selection and wait staff were very friendly. The concierge and other staff were super helpful with car bookings. The room was very comfortable. Giant bed with different softness pillows, plenty of bottled water. I'd like to come and stay again.
Stayed 3 nights in Mar 2025

10/10 Excellent

Mihir

Stayed 1 night in Mar 2025