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"This is my review from Trip Advisor...
Slice of heaven!
I'm glad I succumbed to booking at the Sofitel Mumbai BKC as a treat for my family and me.
...
"
More
Sofitel Mumbai BKC Hotel places you in the center of Mumbai, connected to the convention center and within a 30-minute stroll of U.S. Consulate General and MMRDA Grounds. Highlights at this luxury hotel include 5 restaurants, 5 bars/lounges, and a full-service spa.
A day of pampering at Sofitel Spa can include deep-tissue massages, aromatherapy, and Ayurvedic treatments along with access to the sauna and spa tub. The restaurant, Pondichery Cafe, serves local and international cuisine and is open for breakfast, brunch, lunch, and dinner. Enjoy the outdoor swimming pool, 24-hour gym, sauna, and pool loungers. Meeting rooms, a conference center, and a business center are among the business amenities offered. Other amenities include free WiFi in public areas, a snack bar/deli, and laundry facilities. Full breakfast is available daily between 7:00 AM and 10:30 AM. There's also free valet parking, along with the convenience of an airport shuttle.
Sights within a 10-minute drive of this 5-star Bandra Kurla Complex hotel include Phoenix Market City Mall and Lilavati Hospital.
Sofitel Mumbai BKC Hotel ratings based on 7 Verified Reviews
Review Summary
4.6
out of 5
4.5 out of 5.0
Room cleanliness4.5 out of 5.0
Service & staff4.5 out of 5.0
Room comfort4.5 out of 5.0
Hotel condition4.5 out of 5.0
Guest reviews for Sofitel Mumbai BKC Hotel
Everyone (5)Business (1)Family (1)
5 out of 5
This is my review from Trip Advisor...
Slice of heaven!
I'm glad I succumbed to booking at the Sofitel Mumbai BKC as a treat for my family and me.
The hotel is grand and luxurious, and so is the service. I read a couple of reviews that mentioned the service wasn't great. But my experience has been anything but that. The service is genuinely warm and friendly.
Go the extra bit a book a room that gives you access to Club Millesime. You won't regret it. High Tea in the afternoon and drinks at night. What made my experience here even better is getting to know Steven Mendonsa. He and his team do a bloody brilliant job at Club Millesime and go out of their way to make you feel special. This is not just professional service, it's warm and infectious. It's something that's sorely lacking from a lot of their western hospitality counterparts and makes me wonder, why can't it be so? It's not hard to treat people with kindness.
5 star hotels can feel the same with the various services they offer. What sets them apart is genuine customer service. This place, and in particular, Steven and his crew have it in spades.
There aren't any pictures as you can't capture great service in an image. You have to come here experience it.
Posted by a verified traveller on 22 Jan. 2020
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Comment from Hotel Management
23 Jan. 2020
by Vikas Kapai
Thank you for choosing to stay with the Sofitel Mumbai BKC on your recent visit to the city and taking the time to share your experience.
I am delighted to learn that you had an overall pleasant stay with us.
We look forward to welcoming you back soon, and hope that your next visit with us will be Magnifique.
Sincèrement,
Vikas Kapai
General Manager – Sofitel Mumbai BKC
4 out of 5
Posted by a verified traveller on 24 Dec. 2019
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Comment from Hotel Management
26 Dec. 2019
by Vikas Kapai
Bonjour Valued Guest
Thank you so much for your rating.
Truly means a lot.
Look forward to you visiting us again.
Sincèrement,
Vikas Kapai
General Manager – Sofitel Mumbai BKC
5 out of 5
Posted by a verified traveller on 22 Nov. 2018
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Comment from Hotel Management
23 Nov. 2018
by Biswajit
Bonjour Valued Guest,
It has been our pleasure to welcome you at Sofitel Mumbai BKC and we thank you for sharing feedback about your recent visit.
Thank you so much for your generous praise and we hope to deliver more such experiences for you on your future visits to our hotel.
Sincèrement,
Biswajit Chakraborty
General Manager – Sofitel Mumbai BKC
3 out of 5
Lobby Breakfast Restaurant
We had ordered Jain Vegan meals due to speacial guest joining for breakfast. The order was placed and advised serveal Staff about the special meals. On delivery the meals were not vegetarian vegan. It was embarrassing in front of our VIP guest and meals was removed from her table. The request was placed and reminded serveral times but yet couldn’t get it right. due to late morning no further orders was placed. The staff wasn’t very interested and gave a bill of $100.00 for the meals not consumed !
Posted by Fred , from Australia on 6 Jan. 2018
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Comment from Hotel Management
31 Jan. 2018
by Biswajit Chakraborty
Bonjour Valued Guest,
Thank you for choosing Sofitel Mumbai BKC as your accommodation choice and for taking the time to share your comments with us. It is with sincere regret that we note your dissatisfaction with our service and facilities.
At Sofitel Mumbai BKC we strive to provide a superior standard of service and are most concerned with the satisfaction of all our guests. Rest assured, we have taken a serious look into your feedback and we will strengthen our focus on training in the specific areas that your review has highlighted.
Our relationship with our guests is of paramount importance to us and we trust this experience will not impair your confidence in the quality of service that Sofitel is known to offer its quests.
We hope you will give us the opportunity to serve you again at Sofitel Mumbai BKC.
Sincèrement,
Biswajit Chakraborty
General Manager – Sofitel Mumbai BKC
5 out of 5
Great stay
Pros:Friendly staff and great services. Goy upgraded to magnificent room
Cons:Hotel exceeded standards so couldn't fault it at all.
Posted by a verified traveller on 24 Oct. 2016
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Comment from Hotel Management
23 Nov. 2016
by Biswajit
Thank you so much!
Your review made our day!
It was our pleasure being at your service and we look forward to welcoming you back to Sofitel Mumbai BKC in the near future.
Sincèrement,
Biswajit Chakraborty
General Manager – Sofitel Mumbai BKC
5 out of 5
Amazing hotel, staff could not do enough for you.
Pros:Everything
Cons:Distance from colabra, beaches, bandra. While not far but with traffic eveything takes a long time to get too.
Amazing hotel, staff, room, the staff could not do enough for me. I could fault nothing, perfect ending to my holiday.
Posted by a verified traveller on 23 Oct. 2016
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Comment from Hotel Management
23 Nov. 2016
by Biswajit
Thank you so much!
Your review made our day!
It was our pleasure being at your service and we look forward to welcoming you back to Sofitel Mumbai BKC in the near future.
Sincèrement,
Biswajit Chakraborty
General Manager – Sofitel Mumbai BKC
5 out of 5
Very good
Pros:Comfortable
Good gym
Great masseur
Great staff - very helpful
Cons:Internal room noise due to corridor noise needs to be improved
Location:Good for access to airport and my business meetings
I stayed for 2 nights and was well looked after.
I left my phone in a taxi -had in back in my hand within the hour - thanks to staff
Only complaint was my room was near the lift exit and a noisy Indian wedding party woke me up at 1am.
Sofitel Mumbai BKC Hotel offers its guests a full-service spa, an outdoor pool, and a 24-hour health club. There are 5 restaurants and 2 coffee shops/cafes, as well as a snack bar/deli. You can unwind with a drink at one of the 5 bars/lounges. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A business center and meeting rooms are available. A sauna, spa services, and a library are also featured at the luxury Sofitel Mumbai BKC Hotel. An airport shuttle (available 24 hours) is available for a fee. Free self parking and valet parking are available. Smoking is allowed in designated areas at this 5-star Mumbai hotel.
302 guestrooms or units
14 levels
5 dining venues
5 bars or lounges
2 coffee shops
Meeting rooms
Built in 2012
Deli
Childcare (surcharge)
Poolside lounge chairs
Umbrellas for the pool
Charging station for electric cars
Conference center
Business facilities
Breakfast available (surcharge)
Dry cleaning
Self-service laundry
Front desk (24 hours)
Express check-in
Express check-out
Staff is multilingual
Storage area for luggage
Front-desk safe
Tour and ticket information
Concierge
Wedding services available
Library
Terrace
Garden
Gift shop
Beauty salon
Newspapers in lobby (free)
Television in lobby
ATM
Bellhop
Elevator
Smoking in designated areas
Water dispenser
Family Friendly Amenities
Family property
Number of outdoor pools - 1
Free WiFi
Snack bar/deli
Laundry facilities
Babysitting or childcare (surcharge)
In-room childcare (surcharge)
Internet
Available in all rooms:
Free WiFi
, Free wired internet
Available in some public areas:
Free WiFi
, Free wired internet
Parking
Free self parking
, Free valet parking
Transport
Train station: Mumbai Kurla Station (1.8 km / 1.1 mi)
Property shuttles: Airport shuttle
Parking: Free valet parking and self parking
Room Amenities
Sofitel Mumbai BKC Hotel offers 302 air-conditioned accommodations with minibars and laptop-compatible safes. These individually decorated and furnished accommodations include day beds. Beds feature down comforters and premium bedding. A pillow menu is available. LCD televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries. This Mumbai hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.
Deep soaking tub
Minibar
Day bed
In-room dining (24 hours)
HD television
Satellite channels
Premium channels
Coffee maker
Luxury bedding
Hypo-allergenic bedding
Down blanket
Pillow options
Separate shower and tub
Rainfall showerhead
Housekeeping (daily)
Nightly turndown service
Newspapers (free)
Childcare in room (surcharge)
Hair dryer
Laptop safe
Bathrobes
Slippers
Designer toiletries
Telephone
Iron and ironing board
Desk
Blackout drapes
Sound-insulated rooms
Air conditioning
Ensuite bathroom
Unique furnishings
Unique decor
Connecting rooms available
Change of towels (on request)
Change of bedsheets (on request)
Food & Drink
For a fee, guests can enjoy full breakfast daily from 7:00 AM to 10:30 AM.
Pondichery Cafe - This restaurant specializes in local and international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available. Open 24 hours.
Artisan - This bistro specializes in French cuisine and serves breakfast, lunch, and dinner. Open daily.
Tuskers Vegetarian Dining - This restaurant specializes in Indian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Jyran Tandoor Dining - This restaurant specializes in Indian cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
24-hour room service is available.
Spa Services
Body treatments
Facial treatments
Number of treatment rooms 6
Couples treatment rooms
Manicures and pedicures
Body wraps
Body scrubs
Aromatherapy treatments
Ayurvedic treatments
Sauna in spa
Spa tub in spa
Massages
Minimum age to access spa is 18
Hot stone massage
Deep tissue massage
Swedish massage
Steam room in spa
Hotel Policies
Check-in
Check-in time starts at 3:00 PM
Minimum check-in age is: 18
Check-in time ends at anytime
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in. For more details, please contact the property using the information on the booking confirmation.
Children are not permitted in the Club Millésime Business Lounge.
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.
Sofitel Mumbai BKC Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Check-out
Check-out by noon
Payment types
Children and extra beds
Children are welcome.
Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
Rollaway/extra beds are available for INR 1500.0 per night.
Cribs (infant beds) are not available.
Pet Policy
Pets: INR 3000 per pet, per stay
Service animals are exempt from fees
Policies
Outside food is not permitted on the premises.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property uses a grey water recycling system and eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Contactless check-out is available. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received their complete COVID-19 vaccination at least 14 days prior to check-in. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
No cots (infant beds) available
Children stay free
Parking height restrictions apply
Service animals are allowed
Service animals are exempt from fees/restrictions
Number of children who can stay for free – 2
Debit cards
Staffed front desk
Smoke detector
Grey water recycling system
Security system
Children stay free - maximum age 11
Property is cleaned with disinfectant
Staff wear personal protective equipment
Protective clothing is available for guests
Masks are available for guests
Gloves are available for guests
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitiser
Social distancing measures are in place
Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
Property confirms they are implementing enhanced cleaning measures
Individually wrapped food options are available
Individually wrapped food options are available for breakfast
Individually wrapped food options are available for lunch
Individually wrapped food options are available for dinner
Individually wrapped food options are available through room service
gap period enforced between guest stays 48 hours
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Food service has been amended for enhanced safety
Guests must provide health documentation
Guests must provide proof of COVID-19 vaccination
Minimum age for proof of COVID-19 vaccination requirement: 18
COVID-19 vaccine must have been received a minimum number of days before check-in: 14
Annual carbon offsets
Humane animal treatment
Sustainability/community reinvestment (10% revenue or more)
Guest education on local ecosystems and culture
Comprehensive food waste policy
Comprehensive recycling policy
Fees
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for full breakfast: approximately INR 2169 for adults and INR 1085 for children
Airport shuttle fee: INR 5000 per vehicle (one-way, maximum occupancy 2)
Pet fee: INR 3000 per pet, per stay
Service animals are exempt from fees
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: INR 1500.0 per night
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
BKC Sofitel
Mumbai BKC
Mumbai Sofitel
Mumbai Sofitel BKC
Sofitel BKC
Sofitel BKC Hotel
Sofitel BKC Hotel Mumbai
Sofitel BKC Mumbai
Sofitel Mumbai
Sofitel Mumbai BKC
Sofitel Mumbai Bkc Hotel Mumbai (Bombay)
Sofitel Mumbai BKC Hotel
Sofitel Mumbai BKC
Sofitel Mumbai BKC Hotel Hotel
Sofitel Mumbai BKC Hotel Mumbai
Sofitel Mumbai BKC Hotel Hotel Mumbai
You should know
Pool access available from 6:00 AM to 8:00 PM.
Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions
Sofitel Mumbai BKC Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.
Yep, Sofitel Mumbai BKC Hotel has a free self car park and free valet parking.
Sofitel Mumbai BKC Hotel has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella.
Sofitel Mumbai BKC Hotel features a full-service spa, a 24-hour health club and an outdoor pool. All guestrooms come with deep soaking tubs, premium bedding and 24-hour room service.
A hot tub and couples spa treatments, as well as deep-soaking baths and premium bedding in the guestrooms, help set the scene for a romantic weekend at Sofitel Mumbai BKC Hotel.
You bet! With amenities like kids' meals and babysitting services, as well as childcare services in the guestrooms, it's no surprise Sofitel Mumbai BKC Hotel is a hit with families.
No, but there are deep-soaking baths in the guestrooms.
No, but there's an airport shuttle that runs 24 hours a day on request for a fee.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
